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Implementation Manager Resume

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San Jose, CA

SUMMARY

  • Responsible for designing, developing and implementing manual and automated test for functional, installation and integration, compatibility, cross - platform, system and regression testing.
  • Working knowledge of Agile testing methodology
  • Created User stories for testing purposes
  • Experienced in Scrum Master role and techniques for fulfilling the Scrum approach
  • Created and defined software testing architecture, which includes key technical decisions that constrain the overall design and implementation of a project.
  • Created Automated Test Framework on a shared drive and Engine Function libraries with emphasis on creating Static and Dynamic GUI Maps in compiled modules.
  • Analyzed functional specifications to develop technical design documents; established standards for test documentation and test progress reporting.
  • Performing end user training during and after deployment.
  • Extensive Involvement in project request and analysis phases; participating in project-wide review of requirements, system architecture, and detailed design documents.
  • Responsible for evaluating project planning and project assessment artifacts at major review points in the testing lifecycle.
  • Effectively participated in estimation, planning, cost-of-quality and quality risk analysis.
  • Responsible for optimizing and maintaining a build process as part of an overall software configuration management scheme.
  • Experienced in systems specifications analysis, testing methodology and test plan
  • Experienced in functional testing techniques including system, acceptance and regression testing
  • Experienced with automated test tools for functional and performance testing
  • Competent knowledge of software development lifecycles and how they pertain to test practices and quality assurance experience with defining and documenting test plans, test cases, test scenarios and test results.

TECHNICAL SKILLS

Operating Systems: Windows 95, 98, 2000, XP, 7, 8; MAC 7.X, 8.X; Sun Solaris; MAINFRAME; AS/400; DBU 6.0, 7.0; Linux; Novell

Languages: Visual Basic; Java; and RPG

Software: MS Office, MS Project & Visio; Lotus applications

Databases: SQL Server 2000, 2003 and 2005; Oracle; MS Access; DB2; Teradata

Test Tools: HP ALM/Quality Center; WinRunner 7.5 with Terminal Emulator Add-in; Visual Basic Add-in; ActiveX Control Add-in; PowerBuilder and WebTest Add-in; TestDirector 6.5, 7.0, 7.5 and 8.0; LoadRunner 6.5; Quick TestPro 6.5; Rational TestManager, Rational Robot.

PM Tools: Primavera P3e, P5, P6; Smartworks Project Planner; MS Project

Reporting Tools: Openlink Endur 9x; Allegro 9.3; Business Objects; Crystal Reports; JIRA, IBM Requisite Pro; and Rational Clearquest

PROFESSIONAL EXPERIENCE

Confidential -San Jose, CA

Implementation Manager

Responsibilities:

  • Directly responsible for the creation and maintenance of activities for Confidential -Fiber project.
  • Responsible for detecting potential issues and implementing solutions when issues threaten to delay the timeline or impact budget or business operations.
  • Conduct weekly meetings with client ( Confidential ) to address 3, 6, and 9 months implementation forecast.
  • Provide weekly status updates on execution vs planned activities.
  • Responsible for development of change request process.
  • Ensure SAP is properly structured in alignment with the program work breakdown structure as established in the Master Schedule.
  • Perform "what If" forecasts for impact to schedule should the change order be approved.

Confidential -Houston, TX

TEST Lead/Project Coordinator

Responsibilities:

  • Customized fields into 11.x version of HP Quality Center/AJM premier edition.
  • Set up roles and permissions for QC users.
  • Ensured all test cases are traced to a requirement in QC/ALM
  • Reviewed requirements for testability, define test.
  • Responsible for integration of test with other design elements (other software and hardware) and the development and execution of test plans.
  • Developed strategic plans for different test cycles.
  • Advised the client on innovative testing products and solution.
  • Defined and administered standard testing architecture methodologies, processes, and tools across the engagement.
  • Defined entry and exit criteria for each test cycle.
  • Created test estimates and define/build reusable testing for the project.
  • Assisted with data conversion experience to make sure there is accurate data for every test cycles
  • Defined Test metrics and reporting to measure and control progress and quality of testing activities (from preparation to execution quality)
  • Assisted offshore team to facilitate issues resolution in a timely fashion
  • Reported any changes and issues to supervising management.
  • Managed time and resources effectively to ensure project deliverable dates are met.

Confidential -Houston, TX

TEST Lead

Responsibilities:

  • Implemented QA Standards for all work stream to follow when creating Test Script and Test Scenarios
  • Developed template in HP Quality for the purpose of test case creation
  • Installed, set up, configuration and upgrad of HP Quality Center 6x to 10x
  • Created test cases in HP Quality Center and assigned to junior testers for execution
  • Developed strategic plans for different test cycles
  • Advised the Client on innovative testing products and solution
  • Defined and administered standard testing architecture methodologies, processes, and tools across the engagement
  • Defined entry and exit criteria for each test cycle
  • Created test estimates and define/build reusable testing for the Project
  • Assisted with data conversion experience to make sure there is accurate data for every test cycles
  • Defined resource plan and resource requirements with the management
  • Defined test metrics and reporting to measure and control progress and quality of testing activities (from preparation to execution quality)
  • Assisted offshore team to Facilitate issues resolution in a timely fashion
  • Ensured all test cases identified for each test cycle are correctly documented, have been executed and appropriate defects raised
  • Ensured there is a documented business workarounds for any open defects which remain in each test cycle
  • Worked with development team to facilitate all severity1 defects

Confidential -Houston, TX

TEST Lead

Responsibilities:

  • Managed all the test case execution in Quality Center
  • Trained junior testers on how to log defects in the Defect tab of HP Quality Center
  • Lead the test strategy and high level deployment plan development for involving the migration of numerous applications from Mainframe to distributed environment
  • Define the Project Testing approach, cycles as well as the high level deployment plan
  • Develop strategic plans for different test cycles
  • Led the testing effort on Assembly Test, Product Test and UAT
  • Create test estimates and define/build reusable testing for the Project
  • Assist with data conversion experience to make sure there is accurate data for every test cycles
  • Define Testing resource allocation and managed the project testing team
  • Implement and managed the defect tracking process on the project
  • Work with Development team to facilitate all severity1 defects fixes
  • Derive business processes, elicit and analyze user and organizational needs

Confidential -Pittsburgh, PA

TEST Architect

Responsibilities:

  • Developed a manual and trained junior testers in 2 different countries on how to use HP Quality Center
  • Devloped graphs and metrics for upper management out of HP Quality Center
  • Managed 5 team members in Slovakia and 5 team members in Serbia.
  • Implemented QA Standards for all untis to follow when creating test script and test scenarios.
  • Managed UAT, regression testing of maintenance releases patches implementation.
  • Recommended a process improvement on how to link an object to a test scenario.
  • Developed training materials on quality center 10.0 and trained different work streams on how to use the tool.
  • Supported quality center admin on license usage.
  • Worked with development team to facilitate all severity 1 defects.
  • Conducted major documentation drive to record major business application modules in the share point for companywide usage.
  • Managed and prioritized user support issues and requests using Remedy.
  • Conducted/facilitated informal workgroup training sessions and managing projects.
  • Identified most common user issues and document their solutions using SharePoint and MS Visio.
  • Responsible for requirements engineering - Directs and provide requirements engineering/analysis process.
  • Lead requirements analysis and definition for new projects with clients
  • Derived business processes, elicit and analyze user and organizational needs
  • Communicated requirements to project team members and stakeholders to conduct workshops to elicit, investigate, analyze, specify, categorize, prioritize, evaluate and validate requirements

Confidential - Houston, TX

Sr. Business Analyst

Responsibilities:

  • Created and executed hundreds of test cases in HP Quality Center
  • Performed requirement traceability by linking the requirement in the requirement tab to the test cases in the test lab of HP Quality Center
  • Gathered business requirements and conducted assessment of current Openlink Endur v.5 to implementation of Endur v.8 and integration with AcuRisk, Nucleus, Triple Point, Advanced Analytics, performance evaluation for remote locations, Cash Month Position Management, tactical tradebook, SENA, TPORT.
  • Lead OPS (Operations) through test scenario and test execution phase.
  • Met with OLF developers for review sessions; integrated Nucleus into Endur and wrote extraction requirements.
  • Created test cases for gas nomination, and gas scheduling from one pipeline to another pipeline.
  • Reviewed dBase logic and Endur GUI. gMotion, Deal management, Deal Entry, Deal Capture and Deal modeling and transaction history, power, gas, scheduling, front office and mid-back operations; daily volume cuts and price changes, position monitoring, scheduling, tactical tradebook.
  • Wrote short charter for financial reconciliations and build roadmap for Openlink Endur 8.x implementation, testing and extraction of Nucleus archived and real-time data.
  • Provided analysis and insight on better utilization of Openlink's Endur application (version 8.0).
  • Analyzed new functionality in Endur to guide developers in reaching solutions to functional issues.
  • Supported a highly diverse portfolio of applications including: electric wholesale and retail trading, scheduling, risk management, settlement and accounting.
  • Documented business and technical requirements, along with developing design specifications, test plans, and use cases for business requirements.
  • Working knowledge of Openlink Endur base simulations (e.g., P&L), and the ability to create and debug user defined simulations.
  • Created and modified deal entry templates and deal skins.
  • Created test cases for the Contract, Logistics, Trades, Pipeline, Scheduling, within Endur 9x.
  • Responsible for maintaining the Requirement Traceability metrix and finding out gaps within the Requirement coverage
  • Business knowledge of Commodity, Capital Market products (Gas), structured products, separately managed accounts and exchange-traded futures and options in the oil and gas industries
  • Lead requirements gathering/definition, requirements documentation, solution design, test plan/test case design and all levels of testing including unit, system, and regression and user acceptance.
  • Work closely with the business analyst and the developers on gas flow from one meter to another meter.
  • Acts as a subject matter expert (SME) in nomination and crude scheduling by writing more test execution.

Confidential - Houston, TX

Sr. Quality Assurance Analyst

Responsibilities:

  • Configured HP Quality Center and integrated it with HP Clearquest for defect management
  • Tracked all defect logged in HP Quality Center by ensuring they are properly assigned and closed
  • Performed system performance analysis and research regarding root causes of memory leakage. This involved perusing the error and performance logs on the Endur file system as well as the NT logs on the application servers
  • Developed and enhanced documentation for OpenLink Endur internal processes and bespoke processes built on-site
  • Developed scripted and configured solutions for issue resolution using OpenLink Endur product
  • Worked with a team of people to guide direction of IT and Business-related projects involved with the Endur system and related environments
  • Assisted in the training and tuning of new starters to increase understanding of the Endur software system
  • Developed release process and documentation for Physical Gas and Power implementation
  • Managed script migration from the source code repository (CVS) to the testing and production environments
  • Managed release processes for new and updated coding solutions
  • Assisted in development and testing in a specialist capacity
  • Utilized TOAD to access the oracle database tables to perform backend testing of the application
  • Worked closely with the business analyst, and the developers on gas flow from one meter to another meter
  • Created gas deals between one counterparty and another counterparty
  • Conducted analysis and quality-control tests to ensure that software meets or exceeds specified standards and end-user requirements
  • Tracked and communicated all defect found in QC to appropriate subsystem
  • Performed regression testing on bug fixes associated to my subsystem
  • Performed component integration testing to test the functionality of each screen
  • Drafted and revised test plans and scripts, executes test scripts according to application requirements documentation
  • Worked closely with the offshore team to ensure deliverables are delivered on time
  • Defined and managed project scope, gather requirements, identify and manage Project tasks, project consolidation and releases
  • Recommended and implemented changes to enhance the effectiveness of quality assurance strategies

Confidential - Harrisburg, PA

Sr. Quality Assurance

Responsibilities:

  • Created test cases in Test Director/Quality Center
  • Executed test cases and log defect in Test Director/Quality Center
  • Created QA test plan based on system specifications and design.
  • Ensured that test are executed and completed in a reliable and consistent manner in accordance with the documented test plans.
  • Accurately documented and reported test results, including documentation errors and problems found in testing and overall test project status to supervising management.
  • Managed time and resources effectively to ensure project deliverable dates are met.
  • Customized fields into Test Director.
  • Led Subsystem through testing phase.
  • Led tracking and testing effort and ensure risk is mitigated for enterprise releases (System/Data).
  • Developed high level test scenarios.
  • Improved defect tracking process in Quality Center/Clearquest.
  • Involved in SDLC from business requirements analysis to development, testing, deployment, documentation and support.
  • Involved business users in testing at the appropriate level to ensure quality end product.
  • Reviewed requirements for testability, define test.
  • Worked with team lead to develop a data flow model that clearly defines roles/responsibilities of each team member.
  • Executed test cases, diagnosed and resolved problems and generated problem reports.
  • Smoke tested the testing environment every time we receive a build from the development team.
  • Led my Subsystem through UAT.
  • Created data decks for UAT testers.
  • Tracked and communicated all defects found during UAT to the appropriate Subsystem Lead.
  • Performed daily health check in the UAT testing environment.

Confidential - Houston, TX

Systems Analyst

Responsibilities:

  • Executed test cases, manual and automated, and documenting results.
  • Collaborated with the development team in preparing the test environment, data set up, and process execution.
  • Involved business users in testing at the appropriate level to ensure quality end product.
  • Reported, tracked, and monitored defects and test blocking issues.
  • Review requirements for testability, define test.
  • Integration of test with other design elements (other software and hardware) and the development and execution of test plans.
  • Identified test configuration, test input, and expected results.
  • Responsible for development of product test requirements and test specification, implementation of the test software (WinRunner and Test Director) and script writing system test descriptions to very requirements.
  • Created manual and automated test scripts using WinRunner; performed text, field, bitmap, and screen area verification.
  • Created High-level base scripts to perform Data Driven Test, Database Checks, Batch and functions.
  • Utilized test director to track and report defects.
  • Reviewed and analyzed design documents for testability.
  • Developed and maintained automated test scripts for back-end/batch system components.
  • Lead requirements analysis and definition for new Projects with clients.
  • Evaluated information gathered from multiple sources, reconcile conflicts and translate high-level information into details.
  • Performed regression tests; documented and monitor defects.

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