SUMMARY

• 9 years of total experience in Manual and Automated testing of Client Server and Web Applications in QA Tester role.
• Experience in Software Development Life Cycles (SDLC): Agile (SCRUM), Iterative, and RUP and Waterfall model.
• Experience in HP Application Lifecycle Management (HP ALM) tool for Designing Test Steps, Requirement Mapping to Tests, Executing Tests Manually, Defect Logging, and Defect Reporting.
• In - depth experience with Defect or Bug Reporting Tools (Quality Center, HP ALM, and Rational Clear Quest Element Tool).
• Extensive experience in Functional testing, Unit testing, Usability Testing, Integration testing, Regression testing, GUI testing, Back-end testing, User Interface (UI) Testing, Ad-hoc testing, White Box Testing, Gray Testing, Black Box Testing, System Testing, baseline, Installation, Performance and Build Verification Testing.
• Experienced inRequirement Analysis, Arriving at Test Scenarios from Requirements and Use cases, Test Planning, Test data Preparation, Test Case Execution, Defect Reporting and Documentation.
• Experienced in RTM (Requirement Traceability Matrix) to know the status of the project.
• Experienced Setting up, configuring, and maintaining the automated testing environments and framework using VBScript functions, and descriptive programming using HP Quick Test Professional (QTP).
• Expertise in creation of UAT Plan and UAT cases covering different business, functional and non-functional test scenarios and creation of expected test results.
• Extensive knowledge of the HIPAA implementation guidelines, ICD-9 and ICD-10 code sets.
• Very good understanding of Data Warehousing concepts, Data Analysis, Data Warehouse Architecture and Designing.
• Expert in analyzing the error caused to failure of the ETL load with reference to the log file and report them to the corresponding team to get it rectified.
• Implemented RDBMS concepts in SQL Server and Oracle using T-SQL/PL/SQL (DDL/DML) to create Stored Procedures, User Defined Functions, Views, Dynamic SQL, and Triggers in Database Creation, Maintenance, and Testing.
• Achieved proficiency in creating Requirement Traceability Matrix (RTM) and Bug Reports.
• Experience working with offshore teams. Ability to work on multiple projects which are in various phases of the system development lifecycle
• Able to work collaboratively with testers, developers and other team members in testing complex projects and in the overall enhancement of software product quality.

TECHNICAL SKILLS

Bug Tracking Tools: Bugzero, Bugzilla, HP Quality Center (HP QC), HP Application Lifecycle Management (HP ALM)

Testing tools: HP Unified Functional Testing (HP UFT), HP Quick Test Professional(HP QTP), Selenium, HP Quality Center (HP QC), HP Application Lifecycle Management (HP ALM), HP Win Runner, SOAP UI, Load Runner 8.0, Clear Quest, Winrunner7.0/6.0, Microsoft Test Manager, Load Runner 8.1/9.10, Rational Quality Manager, Rational Functional Tester

Web Browsers: Internet Explorer, Google Chrome, Mozilla Firefox

Databases/ Tools: Business Objects (BO), Oracle, SQL Server, DB2, TOAD, PL/SQL, MS Access, My SQL, SSRS, ETL

Microsoft Technologies: VBScript, ASP.NET, C#, TFS, Java, JSP

Web Technologies: CSS,HTML, XML, UNIX, ASP.NET

Others: Microsoft Office (Outlook, Project, Excel, Word, & PowerPoint), Crystal Reports

PROFESSIONAL EXPERIENCE

Confidential, Arlington, VA

Sr. QA Analyst

Responsibilities:

• Responsibilities include functional testing, GUI testing, Integration testing, System testing, Ad hoc, End to End, Fallback, UAT and Regression testing.
• Responsible for preparing QA deliverables, RTM (Requirement Traceability Matrix) and TSR (Test Summary Report).
• Test Management using HP Application Lifecycle Management (HP ALM formerly HP QC).
• Generated and validated the detail billing report from SSRS.
• Involved in the modification of the existing scripts parameterization of the new as well as existing scripts.
• Assisted in System Test and UAT testing scenarios as required
• Responsible for creating manual test scripts to include Functional Test, Regression Test, UAT, Migration Test and Study Configuration Test.
• Performed UAT (User Acceptance Testing) and executed to verify requirements, look and feel of the applications.
• Developed Test Plan, Test Cases, and Detailed Test scripts using Excel and HP ALM.
• Interacted with the developers for Defect fixing and problem resolution and updating HP ALM and Bugzero Defect tracking tools.
• Participate Test Plan Review, Daily QA status meetings, weekly project status meetings, and Defect Meetings and ORR meetings.
• Verified and tested web services implementation through web services tools like XMLSpy and SOAPUI.
• Used HP ALM to analyze, track and report defects. Worked on uploading all the Test cases for the current and prior releases into HP ALM.
• Used SQL tools to run SQL queries and validate the data loaded into the target table.
• Validated the data of reports by writing SQL queries in PL/SQL Developer against OD.
• Involved in extensive data validation using SQL queries and back-end testing.
• Written and executed various complex SQL scripts by using SQL Developer.

Environment: HP Application Lifecycle Management (HP ALM), HP Quality Center (HP QC), Bugzero, UNIX (Solaris), EAI Web Service, ASP, ASP.NET, Visual Basic, VB Script, IIS, Web Methods, Business Object Report, XML, XSD, XMLSpy, Oracle and Windows

Confidential - Hartford, CT

Sr. QA & Data Analyst

Responsibilities:

• Successfully implemented HP ALM for Requirement Management, Test Design, Test Execution, Defect logging, Requirement Mapping with Test cases.
• Involved in Manual Test Case Preparation and Test Case Execution using HP ALM.
• Identified Claims Management Work Flows, Business Rules and Developed Flow Charts and Activity Diagram.
• Involved in testing HIPAA 0, 271, 834, 835 & 837) Transactions.
• Good knowledge of ICD-9/ICD-10 and HIPAA 4010/5010 Transaction requirements.
• Responsible to help UAT team to get familiarized with the functionality of application and help them in designing the UAT scenarios.
• Involved in making adjustments to claims in FACETS for Group Information, POS, adding members, Related Entities, Class/Plan definition and Practitioners
• Tested the inbound and outbound interfaces to Facets.
• Wrote several System Test Scripts and UAT Scripts.
• Involved testing Facets upgrading from .
• Tested the configuration of Medicaid Claims and membership Sub-systems in Facets.
• Prepared the test data for positive and negative testing for executing the test cases.
• Designed Summary Reports, Traceability Reports using Crystal Reports from MSSQL database of HP ALM.
• Derived UAT test cases using different white box, black box and experienced based techniques.
• Developed Load Runner Test Scripts according to Test Specifications/ Requirements.
• Analyzed customer needs and existing functions in the area of HIPPA Transactions to determine Feasibility, Consistency with the Established Scope of Work.
• Experienced in writing program to connect different Database like SQL Server, Oracle to
• Access data through QTP
• Tracked to resolution all UAT environment and data test issues before code is released for test.
• Used Facets to provide seamless transactions between the provider, members and the plan.
• Executed test cases, and test scenarios for User Acceptance (UAT), Functional and Regression test cases.
• Used SQL for back end testing and ensured the data is updated accordingly.

Environment: HP ALM, Quick Test Professional 9.5, UAT, ASP.Net, SQL Server 2005, MS Office, WinRunner 8.0, Trizetto, FACETS, Load Runner 8.1/9.10, Oracle, XML, WSDL, XSLT.

Confidential, Maplewood, MN

Sr. QA & Data Analyst

Responsibilities:

• Performed Functionality, System, Regression, and Acceptance Testing.
• Prepared testing sign-off reports, weekly test reports, monthly Testing and Release schedule.
• Used Rational Unified Process (RUP)/UML to make an Object Oriented model for the application and used UML/Rational Rose for creating the Use Cases, Activity Diagrams, Class diagrams, Sequence diagrams, Process Flows etc.
• Involved in writing Test Plans, Test cases and developing Test scripts using HP Quality Center.
• Performed manual and automated testing and maintain documentation on different types of Testing viz., Regression, Integration, System, Performance, and Acceptance testing.
• Used Team Foundation Server (TFS) for source code & database procedure, functions, views version management.
• Created test plan, strategy and scripts for the .NET and web based applications using AGILE methodology in HP Quality Center.
• Involved in generating virtual user in LoadRunner for performance, and load testing of the application.
• Participated in agile/scrum process - scrum team meetings with developers.
• Worked on an end to end testing initiative including system, integration, regression, business package acceptance and user acceptance testing.
• Extensively used Oracle, SQL and DB2 queries to retrieve data from the databases.
• Verified ETL transferred data from DB2 and Microsoft SQL tables to the Operational Data Store created in Oracle 8i. Also, created test data for end to end process.
• Wrote PL/SQL Functions, Stored Procedures, Triggers, & Packages in Oracle.
• Assisted in the testing effort of the major insurance system and tested the interfaces and participated in functional, integration and data integrity testing.
• Developed TSL scripts, used various checkpoints and developed reusable functions using WinRunner / Quick Test Pro (QTP).
• Carried out performance testing by measuring Response Times and Transaction rates of the applications using LoadRunner.
• Developed and wrote UNIX Shell scripts for Batch jobs using Control-M.
• Analyzed the Data quality, Data validating, Data mapping to migrate data to SQL server.
• Extensively used HP Quality Center to create requirements, and write and execute test cases.
• Working with loading data files and setup process for new clients.
• Setting custom configurations for new clients & generate reporting/metrics for new users.
• Called QTP from VB and executed QTP scripts remotely from VB.
• Imported and exported data from and to Excel to and from QTP and QC.
• Involved in Developing Test Incident reports/Test Metrics. Entry and Exit criteria and Sign off reports.

Environment: HP Quality Center, QTP9.5, Oracle10g, Agile, MS Visio, WSDL, MS EXCEL, MS WORD, IBM Rational ClearQuest, TFS, VB, SQL Server 2005, Quality Test Professional, LoadRunner 8.0, SQL Server 2008, Oracle 10g, Java, Unix, HTML, PL/SQL, JavaScript, Windows.

Confidential, Blue Bell, PA

QA Analyst

Responsibilities:

• Wrote Use Cases, Test scripts, Business process flows as per the URS and FRS.
• Managed product requirements using Rational Requisite Pro. Traced Requirements to High Level Design, Test Cases and Product Requirements.
• Developed System Design documents, facilitating and coordinating the gathering of business requirement (BR).
• Developed PL/SQL procedures to match Prices between our Data warehouse and Daily Feeds.
• Created Use case scenarios and use cases as per the specifications and requirements Analysis.
• Performed Data analysis and generating Datasets for quantitative analysis.
• Created business flow diagrams and charts for E-commerce applications for all phases of the SDLC.
• Involved in developing Project Plan and Test Plan for the system
• Interaction with developers, discussing the Spec provided by the Analysts and also the changes and the discrepancies in the application.
• Involved in Manual testing, Black Box testing and White Box testing.
• Manually executed and wrote the Test Scripts and analyzed Test Scripts to check if it has covered the functionalities.
• Executed the Test Cases Manually and reported the defects to developers through Modification Requests (MR).
• Analyze test plans, wrote test standards and procedures to be used in the development of all LoadRunner test scripts.
• Reported and tracked testing progress in the bug tracking system using HP Quality Center.
• Conducted Functionality, Interface and Regression testing during the various phases of the development using HP Tools (LoadRunner)
• Prepared Test Data for the UAT as per the specifications of the BRD.
• Performed different types of Customer Acceptance, Functional, Build verification testing.
• Maintained the Requirements Tractability Matrix (RTM).

Environment: Load Runner, Oracle PL/SQL, RUP, HP QTP, Crystal Report 8.5, ASP.NET, XML, Windows NT and Unix.

Confidential, New York City, NY

QA Analyst

Responsibilities:

• Reviewed test plan and designed test cases using HP Quality Center.
• Involved in Functional testing, System testing, Installation testing, Integration testing and User Acceptance testing.
• Performed Manual Testing of all the credit card transactions prior to automate testing of the application using HP’s Functionality testing tool WinRunner.
• Provided support to application developers and performed query tuning to improve response time of the application.
• Gathered requirements using Use Case analysis and modeled component based system using the UML (Functional models, Object Models, Dynamic models).
• Analyzed system requirements and Involved in preparation of Test Plans for different modules and documented test cases for various screens of the application.
• Gathered the information form the competitor’s websites. Performed the requirement analysis and documented the requirements.
• Performed load testing of the application by creating virtual users using Load Runner.
• Executed Regression Testing by repeated execution of recorded test procedures to identify errors in each modified build in the process of testing.
• Inserted check points to verify the correct behavior of GUI objects.
• Involved in Back end testing such as validating data sets, importing data sets for different customers.
• Responsible for identifying the functional test cases for Regression Testing and automated these scripts using WinRunner.
• Used WinRunner to conduct Data Driven Testing by pulling data from a table.
• Checked for data integrity in back end by executing SQL queries to the database.
• Worked closely with the application developers who created databases, Tables, Indexes, Sequences, and Views and involved in loading Data using SQL.

Environment: HP Quality Center, Load Runner, Win Runner, SQL Server, PL/SQL, Oracle, UNIX, Windows 2000, J2EE.

Confidential, Bloomington, IL

Test Engineer

Responsibilities:

• Involved in all phases of the software testing life cycle (SDLC).
• Analyzed business specifications, developed and executed test cases as per the requirements.
• Involved in developing test strategy and test plan.
• Involved in developing the Traceability Matrix for this project.
• Updated all test documents as and when the requirements and/or the expected results changed
• Performed smoke, functionality, integration, end-to-end, system, regression and user acceptance testing and documented the test results.
• Developed SQL statements to query the database for consistency of data, data quality, and data storage and data retrieval.
• Performed security testing for different login privileges.
• Analyzed the results & reported bugs using HP Quality Center.
• Managed the testing process, bug reporting, test results, track the progress of the testing, and provide daily status to test lead / project manager.
• Performed data driven tests to handle the scenarios requiring multiple sets of data.
• Executed reliability testing to verify data validity and systems stability.
• Cross browser testing on Internet Explorer and Firefox.
• Involved in gathering Test Data for User Acceptance Testing (UAT) and executed the same.

Environment: HP Quality Center, .Net, HTML, XML, SQL, UNIX, IE, Win Runner