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Qa Program Lead Resume

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SUMMARY:

  • Managing large, complex projects for System Integration and Data Warehouse testing activities.
  • Responsible for all deliverables On - shore and Off-Shore manual (all phases) and QTP automation testing, this included writing automated test cases and test execution.
  • Coordinating Functional, SIT and UAT test schedules with Project Management Office tools, to ensure planning execution is delivered on time.
  • Communicating all test phase results, Defects tracking, risks lessons learned and area for improvement to stakeholders and multiple levels of management.
  • Managing a large, complex Banking System Integrated Test lab.
  • Managing software quality best practices, test strategy and planning, measure and reporting, test case deployment and execution, test data, defect tracking, and test automation; actively participating in process improvements. This includes Software Development Life Cycle (SDLC) and Capability Maturity Model (CMM).
  • Working cooperatively with integrated teams of developers, business manager, project management.

TECHNICAL SKILLS:

  • IBM DB2, COBOL, Window servers
  • Client Server, UNIX servers, Java
  • Oracle SQL, DB2, CA Endeavor Change Manager
  • Web Sphere, SharePoint, Clarity, TOAD
  • SFTP (data transfer), e-Commerce, AS/400
  • WinRunner, Microsoft Word, Power Point
  • Excel, Quality Center, Microsoft Project Manager.

PROFESSIONAL EXPERIENCE:

Confidential

QA Program Lead

Responsibilities:

  • Managing (4) Data Warehouse departments (Information Management systems, Data Extract, Reports & Feeds, and Finance). A QA staff of (7) Test Leads and (58) Testers, this include, career development and evaluations.
  • Managing large, complex, combined, parallel projects for System Integration and Data Warehouse testing activities. This includes delivering 15 tier migrations.
  • Managing software quality best practices, test strategy and planning, measure and reporting, test case deployment and execution, test data, defect tracking, and test automation; actively participating in process improvements. This includes Software Development Life Cycle (SDLC) and Capability Maturity Model (CMM) and Agile.
  • Working cooperatively with integrated team of developers, business manager, project Management, and QA Analyst in a Agile environment with face-pace release cycles.
  • Working with multiple teams and organizations to insure Quality throughout the company. This includes testing of 219 components and 78 component interfaces.
  • Coordinating deliverables from local and remote QA, DBA and development teams.
  • Responsible for all deliverables On-shore and Off-Shore manual (all phases) and QTP automation testing, this included writing automated test cases and test execution.
  • Coordinating Functional, SIT and UAT test schedules with Project Management Office tools, to ensure planning execution is delivered on time.
  • Communicating all test phase results, Defects tracking, risks lessons learned and area for improvement to stakeholders and multiple levels of management.
  • Managing a large, complex health insurance System Integrated Test lab.

Environment: IBM DB2, Teradata, COBOL, Window servers, Client Server, UNIX servers, Java, Oracle SQL, DB2, CA Endeavor Change Manager, Web Sphere, SharePoint, Clarity, TOAD, SFTP (data transfer), e-Commerce, AS/400, WinRunner, Shunra Virtual Enterprise automated tool, Microsoft Word, Power Point, excel, Quality Center, Microsoft Project Manager.

Confidential

Systems Integration Engineer

Responsibilities:

  • Provided team leadership in Developing 200+ POS and Warehouse Management System Integration, Functional, regression and Parallel Cases/Scripts.
  • Developed and executed end-to-end System Integration test scripts on the following application: RedPrairie and RMS/Retek (Oracle Retail Applications) ORMS, WMS. Test cases included Inventory control, shipment, order (allocation), purchase order, traffic planning.
  • Defined and executed SQL/PSQL queries thru Microsoft SQL commands lines to extract system input/output data parameters for testing and validation.
  • Tracked, reported and retested all QA defects throughout the SDLC (Software Development Life Cycle).
  • Developed testing schedules.
  • Used SFTP to transfer data with other operating systems such as x/OS (MVS), UNIX, and Windows.

Environment: Agile, IBM 3390, Mainframe OS390, IMS, MS Windows, e-Commerce, Oracle retail (v10+ or Oracle Retail V13), IBM DB2, Teradata, COBOL, Servers (Microsoft), Client Server, UNIX servers, Java, Oracle SQL, DB2, CA Endevor Change Manager, Web Sphere, SharePoint, Clarity, TOAD, SFTP (data transfer), WMS - Warehouse Management System, RedPrairie, Microsoft Office, TSO/ISPF.

Confidential

Lead System Integration Engineer

Responsibilities:

  • Performed end-to-end “System Integration” testing which covered the entire business process flow from the initial point of sales through to all the (10) downstream systems and XML output files, including apps/interfaces.
  • Developed and executed SQL queries to verify the proper insertion, deletion and updates into the data Warehouse supporting tables and cubes.
  • Worked very close to development, DBA's and business teams throughout the software testing cycle.

Environment: Agile development methodology, e-Commerce, AS/400, XML/HTML, IBM Main Frame, NT Windows, Client Server, Java, C++, PeopleClick, VMS.

Confidential

QA Program Manager

Responsibilities:

  • Coordinated all QA testing activities within PepsiCo and Hewitt Packard Domestic and Global QA teams.
  • Developed work guidelines and timelines via Quality Center and MS Project methods to track multiple tracks/projects progress, maximize resources allocation, and ensure tasks were completed on schedule.
  • Identifying and developing continuous improvement activities to expand QA enterprise test standards, strategy and capabilities.
  • Working with multiple teams and organizations to insure Quality throughout the company.
  • Ensuring overall management of Quality processes, metrics and analysis of all phases of testing.
  • Coordinating quality assurance and deliverables from local and remote QA, DBA and development teams.
  • Managing manual (all phases) and test automation development and test execution.
  • Coordinating Functional, SIT, UAT and performance development and test schedules with Project Management Office tools, to ensure planning execution is delivered on time.
  • Communicating all test phase results, Defects tracking, risks lessons learned and area for improvement to stakeholders and multiple levels of management.
  • Managing software quality best practices, test strategy and planning, test case development, test case deployment and execution, test data, defect tracking, and test automation; actively participating in process improvements. This includes Software Development Life Cycle (SDLC) and Capability Maturity Model (CMM).
  • Managing a large, complex health insurance end-to-end test lab systems.
  • Providing approval for overall Test Scenarios, Test Plans, Traceability, Timeline and Milestones for over 27 program tracks.
  • Coordinated all automated test planning, test script validation and execution of Mercury WinRunner VB Scripts, QTP and Shunra (VE Transaction Manager) testing tools.
  • Performed and validated load testing to record Latency, bandwidth and system utilization e-Commerce response on Oracle Retail Application systems for ETC’s performance test team.
  • Played key role in tracking test status and communicated progress to Project Manager.

System Integration Tester

Responsibilities:

  • Developed and executed end-to-end System Integration (Quality Center) test scripts.
  • Supported ETL processes that feed multiple selling and financial system.
  • Developed and utilized queries to verify the proper insertion, deletion and updates into the data Warehouse supporting tables and cubes.
  • Reported QA status to QA, Development, Business teams and PM teams on all SDLC phases.
  • Tracked and measured all testing activities via Quality center reporting.
  • Developed, tracked and troubleshot defects and environment issues in QA and Production environments.
  • Developed SQL scripts to support all back end Oracle Retail Application updates.
  • Test execution, test script validation and reporting of Mercury WinRunner VB Scripts, QTP and Shunra (VE Transaction Manager) testing tools.

Environment: CMMi Capability Maturity Model, KnowledgeNet (Product lifecycle Management) VB Scripting, PLM, XML/HTML, Oracle, IBM DB2, Teradata, SQL Scripting, Web Server, Oracle, Java, NT Windows, TOAD, Client Server, SQL Server, AS/400, WinRunner, Shunra Virtual Enterprise automated tool, Microsoft Word, Power Point, excel, Quality Center, Microsoft Project Manager.

Confidential

QA Program Manager

Responsibilities:

  • Managing a team of 25 in multiple locations, off-shore and on-shore testing teams.
  • Defining Quality Assurance Role and Responsibilities.
  • Responsible for design and providing QA to resources across PepsiCo's divisions.
  • Responsible for defining and implementing PepsiCo's test process (CMMi) and ensuring alignment with other key process areas within the organization such as Requirements Management and Development, Project Management, Release Management, etc.
  • Improved on the TRIP (Technical Requirement Inspection Process) for ETC.
  • Developed and presented classes and material on ETC's Verification process called (TRIP) Test Requirements Inspection Process.
  • Provided roll out to PepsiCo employees across all of PepsiCo's divisions.

Environment: CMMi, Agile, NT Windows, Client Server, Test Director, Microsoft Word, Quality Center.

Confidential

Lead System Integration Engineer

Responsibilities:

  • Developed and utilized queries to verify the proper insertion, deletion and updates into the data Warehouse supporting tables and cubes.
  • Developed and executed e-Commerce, System Integration and Functional Quality Center test scripts/cases.
  • Provided Validation and verification for Designs, Requirements, and new software components.
  • Worked very close to development, DBA's and business teams throughout the software testing cycle.

Environment: Agile, e-Commerce, AS/400, XML/HTML, IBM Main Frame, SQL server, NT Windows, Client Server, Java, C++, PeopleClick VMS Time Management.

Confidential

QA Program Manager

Responsibilities:

  • Managing a team of 10 in multiple locations, off-shore and on-shore testing teams.
  • Developed and tracked Credit Card QA system schedule process.
  • Provided team leadership in developing and coordinating Change Management schedules for all QA testing activities.
  • Resolved and coordinated Test Director defects from creation to resolution.
  • Produce Executive Summary reports for Management.
  • Coordinate all environment "Builds" to the test environment.
  • Create and manipulated input data records for QA environment.

Environment: IBM Mainframe, MVS, ISPF, CICS, VSAM, DB2, TSO, JCL, AIX, NT Windows, Client Server, Unix Server, CA Endevor Change Manager, Java Applets, Oracle 8I, Test Director, Microsoft Word.

Confidential

QA Manager

Responsibilities:

  • Managing a team of 35 in multiple locations, off-shore and on-shore testing teams.
  • Developed and utilized queries to verify the proper insertion, deletion and updates into the data Warehouse supporting tables and cubes.
  • Provided team leadership and Management of (35) testing resources, which supported all Web Base Mortgage applications, Auto, Human Resource applications.
  • Responsible for overall planning and deliverables of QA testing activities for CitiGroups Mortgage Web Base lending applications (Domestic and Global QA teams).
  • Enhanced communication between Development, QA and Business groups.
  • Designed and developed a program for test engineers, resulting in improved delivery of Quality of Mortgage product by 98%.
  • Designed and Developed functional and regression material to train QA resources.
  • Developed and executed Test Plan and Test Case/Scripts for all phases of testing in a e-Commerce environment.
  • Executed WinRunner Regression scripts.
  • Improved upon and followed CMMi processes and methodologies within Quality Assurance dept.
  • Developed and executed manual and automated, Functional, System Integration, and Regression Test Script.

Environment: CMMi, Data Warehouse, Oracle, e-Commerce, WinRunner Scripting, Test Director, Rational ClearCase, Web Sphere, IBM Main Frame, MVS, ISPF, CICS, VSAM, DB2, NT Windows, Client Server, Unix Server, AS400, Java, Oracle 8I, SQL, Cognos reporting tools.

Cisco Systems Software/Hardware Test Engineer

Responsibilities:

  • Developed and executed Manual and Automated Regression, Integration, and Performance test cases.
  • Coordinated QA activities with an offshore development and QA team to deliver QA projects.
  • Developed and executed 30+ test case/scripts on 2900/6000 XL (catalyst) Integrated Switch/Gateway Platforms.
  • Performed Software Configuration Management on PBX Cisco systems.
  • Preformed stress test using Sim Client and Micro Soft (Performance) tools.
  • Wrote, troubleshot and tracked defects on all above testing activities.

Environment: TCP/IP/MCS Configuration, Quality Center, Test Director, WANs, Ethernet, LANs, VoIP, ISDN and PBX, NT Windows, C++, JAVA, HTLM.

Confidential

Lead e-Commerce Test Engineer

Responsibilities:

  • Provide team leadership and management in End-to-end "System Integration" manual Quality Center test scripts.
  • Developed and executed Functional and Regression test scripts in Quality Center and Test Director.
  • Developed SQL scripting to support backend system and database testing.
  • Executed Test Director Test scripts to support Regression testing.
  • Reported to Business teams and Project Managers on all phases of PepsiCo’s business process testing.
  • Troubleshoot QA defects and environment issues. Conducted defect meetings with QA and development teams.

Environment: NT Windows, Mercury Quality Center and Test Director, AS400, UNIX OS, XML/HTML, TCP/IP, C++, Oracle, JAVA, HTML.

Confidential

QA Analyst

Responsibilities:

  • Provided leadership and management to (25) QA Test resources.
  • Developed and Managed the QA project schedules and timelines..
  • Developed and published Technical Execution plans.
  • Defined Project Milestones and Test Strategies.
  • Facilitated Project Daily Status meetings with QA test team.

Environment: Windows NT, IBM Mainframe, OS, MVS, JCL, TSO/ISPF, CICS, COBOL, and Pegasus.

Confidential

QA Test Analyst

Responsibilities:

  • Developed and Validate End-to-end System Integration test scripts.
  • Developed and executed Functional and Regression test scripts.
  • Developed SQL scripting to support backend system and database testing.
  • Reported QA status to Development and PM on all phases of MCI business process.
  • Developed and Tracked QA defects and environment issues.
  • Conducted defect meetings with QA and development teams.
  • Performed software configuration management.

Environment: Windows NT, IBM Mainframe, AS/400, OS, MVS CICS, TSO Client Server, SQL, Oracle database, JAVA, UNIX, C++, Windows NT.

Confidential

Lead Test Analyst

Responsibilities:

  • Lead, drove and defined test approach with (35) QA testing resources.
  • Developed and executed CBP Test Cases for GTE's Billing application team.
  • Developed test data transactions using Belcore rules.
  • Wrote and tracked Incident reporting on AS400 environment.
  • Provided team leadership on 30+ Local Number Portability projects, managing and coordinating test schedules for multiple Service Providers.
  • Defined and tracked project milestones for multiple testing teams.

Environment: Unix, C++, Client Server, XML/HTML, Oracle Database, SQL, Scripts AS/400, C++, Windows 97, IBM Mainframe, OS, MVS, CICS, TSO/ISPF.

Confidential

Lead Test Engineer

Responsibilities:

  • Performed White Box testing and Black Box testing.
  • Developed Belcore test data using Belcore standards.
  • Developed Functional and Regression test scripts.
  • Configured database tables for the test environment.
  • Tracked all Quality Assurance defects.
  • Developed and supported the testing schedule to deliver a quality product on time.
  • Developed and supported the QA Testing environments.
  • Developed status reports for IT executives.

Environment: Visual Basic to C++, UNIX Client Server, Informix, SPF testing tools.

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