EXECUTIVE SUMMARY

• Accomplished, highly qualified IT Specialist as an International / domestic IT consultant, Senior Project Manager, DevOps Engineer, Quality Assurance Manager, Release Manager and Change Management.
• Responsible for successful global delivery of all applications and interfaces in a very difficult and complex programme
• Owing to my direction and tenacity the team delivered industry leading test results at 99.999% accuracy.
• Expert in providing strategic planning and tactical methodologies for corporate vision, product development, service development, service leadership and diversification.
• Expert on all quality aspects of product development, Automation, Testing,manufacturing, technology and associated verification and validation process.
• Result - focused and effective leader with proven ability to turnaround troubled organizations; has talent for proactively identifying and resolving problems and building highly motivated organizations.
• In-depth understanding of layered solutions and designs, with a broad understanding of global business technology trends. Experience across multiple industries sectors and seeks a position to fully utilizing delivery capability, strong customer service attitude, and exceptional organizational ability and communication skills.

AREAS OF EXPERTISE

• Quality Assurance Management, DevOps Engineer, Automation Expert Visual Studio /
• Selenium Automation, QTP, Test Manager, Team Foundation
• Vendor Management, Continuous Process Improvement, Methodology Development
• Program/Project Management, Offshore Setup and Management
• Agile, Waterfall, Spiral, Rapid Prototyping, Scrum,Iterative,Rational Unified ProcessExtreme Programming, ISO and IEEE Methodologies /Standards.Industries
• Non - Profit HealthCare, Cyber Security, Travel IndustryAirline, Manufacturing, Gas and Oil, Financial ServicesEnterprise Integration, Web based firms, Retail, BankingService Lines
• Engineering, Quality Assurance Management, DevOps
• Engineer, Business Analysis, Strategy, Project ManagementIT Director, Change Management, Release Management, Test
• Automation Expert, Data Management, Systems and IT
• Oracle, SQL, SQL Server, Unix, Linux, Microsoft WindowsMac, n-tier architecture, Mainframe, Cloud computing, virtual
• Machine, Solaris, QTP, Visual Studio, Selenium, Team

PROFESSIONAL EXPERIENCE

Confidential, CA

Product Quality Governance Social Interest Solution

Responsibilities:

• Defining and leading the end to end product quality strategy
• Provided strategic technology leadership and oversight on design, Product Quality, development and implementation of information technology solutions
• Leading focus efforts with technical groups to review and revise specifications based on design and/or process changes.
• Defined the organizations Automation frame, strategy, plan and implementation using Selenium IDE, Selenium Web driver, visual studio and Certify. Focused efforts with technical groups to review and revise specifications based on design and/or process changes to support overall Automation process and Test coverage.
• Supports root cause analysis in the implementation of corrective actions
• Establishes quality inspection processes and supports quality activities to ensure that products and processes comply with the relevant requirements of the quality management system.
• Supports internal/external audits and vendor qualification, including closing out audit findings and determining proper corrective and preventive actions
• Responsible for planning, Automation strategy, organizing, and managing the overall activities of quality functions in support of product development and in accordance with the quality system.
• Responsible for the overall implementation of approved technologies that aligned with the design specification, architecture and business requirements.
• Collaborate on and /or author policies and procedures and act as a trainer / subject matter expert on applicable quality systems, standards or business processes (as required)

Confidential, CA

IT Testing Strategist

Responsibilities:

• Implement effective Risk Management processes and systems for use by the PMO and communicate these to the banking community as required
• Provided recommendations to improve operational processes relative to efficiency and effectiveness of the overall project
• Act as the key project interface with external customers on major projects, particularly in cases of issue escalation, and interact with cross-functional internal teams as necessary to assure effective execution of all the projects in the business
• Lead project/deliverable review meetings with PM’s, SME’s and monthly project review meetings with senior management (facilitating and chairing project dashboard review meetings with Management);
• Coordinated the overall automation process to define automation coverage and tools, using QTP and Selenium IDE.
• Strategic in providing organizational insight for the project major architectural designs to ensure consistency, maintainability and flexibility for the overall infrastructure, technical and product architecture.
• Ensuring effective hand-over to Operations and Supportability (development, deployment and support)
• Managing all transition services and overseeing all change management, QA processes and Data Management
• Driving initiatives within the management team and across the organization that will contribute to long-term operational excellence

Confidential, CA

Highly Effective Senior IT Director

Responsibilities:

• Streamlined the IT governance process by managing, coordinating and controlling the quality assessment of deliverable components, in-process and finished goods
• Spearheaded and Maintained Quality Assurance, Application Support and Service program, project planning, procedures.
• Re-engineered the creation and management of the implementation of the Quality Assurance, Application Support and Service strategy
• Partnered with the Product Development Group and introduced new SDLC technologies and processes, leading to the development of the company’s flagship DDNA products.
• Established processes to manage, understands & influencing, Partners capability to meet internal and external requirements
• Led activities with all parties - PMO, DEV, SUPPORT, SERVICE, Senior Management and any other third parties

Confidential, GA

Senior International Consultant

Responsibilities:

• Provided oversight for the IT governance process, and IT process by managing, coordinating and controlling the quality assessment of deliverable components, in-process and finished goods.
• Oversight and governance of weekly release schedules for their primary applications, web sites, systems and rules engine that process large revenue streams 24x7.
• Maintained Quality Assurance programs, project planning, procedures, process auditing and controls for Asia, London, India and US.
• Ensures the performance and deliverables of products conform to the established company and regulatory standards
• Coordinated the development of MAS and SITA strategies to support the Malaysia Airlines PSS projects.
• Maintained full responsibility for creating and managing the implementation of the QA strategy.
• Define reporting requirements and produce agreed Programmer level testing reports
• Responsible for managing, understands & influencing, Partners capability to meet internal and external requirements.
• Serve as chair of all Malaysia test reviews, and will work closely with program, product and configuration management team through all phases of the development life cycle.
• Responsible for all testing activities with all parties - SITA, MAS, IBM/SITO, IBM/IBF, GDS’s and any other third parties.