SUMMARY

• Over 8+ years of experience in the field of IT. Worked in different domains like federal government projects, global mortgage transportation projects and Health and pharmacy Services.
• Proficient establishing QA procedure/Standard method, Preparing Test Plan and analyzing software
• Creating Test Plans, Test Cases, Test Scenarios, Test Scripts for Automated Tools and Test Procedures.
• Proficiency in designing and executing Test cases, Test Scenarios and preparation of test data manually.
• Requirement specification and Design Documentation. Experienced in Data Modeling, UML.
• Hand - on experience and in depth understanding of complete Software Development Life Cycle (SDLC) in client-server, intranet and working knowledge on mobile application development using OOAD, Agile(XP, TDD) and RUP methodology.
• Strong in Analyzing Business specifications with regards to Test Case Scenarios.
• Extensively used Bugzilla, Web Bug Tracking, and Rational Clear Quest to report bugs.
• Proficient establishing QA Procedure/ Standard Method, Preparing Test Plan and analyzing Software.
• Proficient in Manual Testing and automation testing
• Strong experience in using Test management tools like ALM, Test Director, JIRA and Defect tracking tools like Issue Tracker and IBM Rational Clear Quest.
• Good Understanding of Web Services, Web Browsers, SOAP, XML, WSDL, HTTP, HTML.
• Experienced in C, C++, Java Programming language and .NET.
• Worked in Mainframe Development, Mainframes Testing, Facets Testing, System testing, Functional testing.
• Proficient in IBM Mainframes technology (COBOL, JCL, DB2, VSAM).
• Responsible for testing the product using SQL Queries/ UNIX command for the DB check and server startup/new builds.
• Involved in all phases of STLC from requirement analysis to reporting.
• Excellent knowledge of working with SQL and IBM Mainframes technology (COBOL, JCL, DB2, VSAM).
• Good experience in programming and software testing.
• Customer focused, Quality conscious and prompt in delivering the projects.
• Good team player with excellent technical and interpersonal skills, as well as can work independently.
• Good communication and presentation skills.
• Can learn new Technologies and Tools quickly.
• Gained good leadership experience while managing team. Good understanding of onsite - offshore model.

TECHNICAL SKILLS:

Automation Tools: QTP, Quality Center, Visual Studio Ultimate 2012, Selenium

Databases: Oracle, SQL Server 2000/2005/2012, DB2

Languages: C, C++, Java,.Net, SQL, PL/SQL, Knowledge of Oracle 10g

Operating Systems: Windows Family

Other Software’s: Defect tracker

MS-Office, UML: IBM ALM 11.0, HP Quality Center 8.2/9.0/9.2/10.0,Test Director 7.0/7.2/8.0, Rational Clear Quest

PROFESSIONAL EXPERIENCE

Confidential, NJ

Quality Assurance Lead

Responsibilities:

• Identify root causes of technical issues in production and out of box failures. Design and develop solutions to fix identified problems.
• Interact with project teams for new products development giving insights from technical issues of previous products. Study and recommend corrective solutions for enhancing manufacturing efficiency. Checking the utilization or uses of Application Server which was a Web Sphere
• Identifying the source of error/issue reported and carrying out the preliminary resolution steps using various troubleshooting tools/Knowledgebase. Root Cause Analysis, Post-Mortem Analysis, & accompanying documentation.
• Major part of support is dedicated to Window application and Web Application Environment. Analysis, Troubleshooting and Problem Resolution.
• Developed test plan adhering to specifications and business requirements.
• Perform responsibilities of conducting research on IT requirements and business requirements in UAT Created test plans, cases and executed them in the test lab
• Uploaded the test cases and executed the test cases in QC
• Involved in analysis the business requirements and updating test plans based on user requirement document
• Performed various test scenarios including positive and negative testing; and also executed performance, regression testing to ensure business functionality coverage
• Coordinate with the BA and Developers on requirements Issues
• Functionally testing on currently Siebel application which integrates with custom Java UI
• Created Test Data in flat files from production data.
• Analyzed Manual Test Scripts to Automate with QTP
• Reported and tracked application defects using Mercury Quality center.
• Created and maintained results log.
• Expertise in project management skills by handling all meetings, data analysis, documentation and business reports.
• Full life cycle experience in Quality Assurance, including Black Box, system, integration, database, performance, GUI, Functional, Regression, Unit testing, User Acceptance, Smoke testing and Sanity testing of both client-server and web-based applications.
• Hands on experience with all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) and also have Exposure to Agile process and methodologies.
• Handling Performance tuning of the Application servers
• Created and executed both load and functional tests for web services.
• Wrote reports of findings and suggested changes.
• Worked closely with the web development team to ensure quality deliverables.
• Created complex test cases and message flows.
• Developed service features as plugins.
• Responsible for discussing and understanding the requirements received from the client and prepare Design document with approach details for the implementation of the Business Rule.
• Business Rule scoping, Scheduling and effort estimation
• Monitor and provide support to workflows and provide expert knowledge on all workflow designs.
• Extensively used selenium RC using Java to create automation scripts.
• Modified scripts to extend the capability to test the application
• Performed Data Capture and Validation from dynamic tables, drop down lists, html trees using selenium methods
• Extensively worked with excel logs, using selenium methods captured screenshots to the log files.
• Participated in reviews of system architecture, data models, and design documents
• Documented test scripts and executed them in Quality Center 10.0.
• Implemented data verification procedures for ETL processes in load testing.
• e2e (end-to-end UI testing) methodology used to test whether the flow of an application is performing as designed from start to finish.
• Provide 24x7 operational supports to all production practices on holidays and weekends.
• Coordinate with various teams and raise ticket /support for all issues, analyze root cause and assist in efficient resolution of all production processes.
• Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.
• Interacting with the clients, onsite counter parts and Understanding the requirements and Impact Analysis of the requirements identified.
• Preparation and review of Test Scenarios & Test cases.
• Coordination with Developers during Defect Tracking and Retesting
• Preparing the Test Results & status reporting.
• Used HP ALM 11.0 for bug tracking and reporting.
• Logging & Retesting of Defects.
• Maintaining issue tracker and following up till the closure
• Providing high quality Test Execution and daily status Reports to the Managers
• Mainframes testing on the specific requirements that include running jobs in Test QA environments.
• Understanding the application, business, and process involved
• Lead a team of 5 -7 members and involved in team lead activities onshore and offshore.
• Analyzing the Business Requirements and participating in review meetings Preparing Scope Estimation, Technical requirement document.
• Detailed impact analysis of the system modules.
• Running jobs in Test QA environments
• Knowledge in step definition with Cucumber.
• Root Cause Analysis, Post-Mortem Analysis, & accompanying documentation
• Extensive experience in testing applications based in .NET, Java and GWT
• Trained with HC101 & HC 201, IBM services health care domain training sessions..
• .Executed manual test cases and identified the test cases needed for regression testing.
• Requirement Analysis.
• Understanding the application, business, and process involved.

Environment: Quality Center, Siebel, HTML, MS Office, Microsoft Excel, MS Word, Internet Explorer, Microsoft outlook, PowerPoint, QTP 8.2, Web Services, SOA, Web Services, Java Script, ORACLE11g, SQL, J2EE, XML, SOAPUI 3.6.Windows XP, SQL, HP ALM 11.0, HP QTP 11.0, PUTTY, Winscp, Agile Methodology, SOA, Microsoft Outlook.

Confidential, Alexandria, VA

Quality Analyst Lead

Responsibilities:

• Analyzed the requirements for Patient information payers and agreements and developed test plans which includes patent grant products, patent application publication data, additional patent data products, trademark data product information
• Used to handle all meetings, data analysis, documentation and business reports. Involved in performing functional, application and regression Testing.
• Proficient in communicating efficiently with good analytical skills
• Arrange KT sessions, assign work to the team, schedule status meetings and communicate the project growth and issues with onsite team
• Analyze requirement, track requirement change and Forecast / Estimate project future requirements
• Involved in test dashboard Preparation and the Testing estimates at the initial stage of the project.
• Involved in test plan creation, review & approval and in test case reviews & walkthroughs to the client.
• Involved in the Test Data preparation and also the test evaluation and summary preparation.
• Used Test Director for tracking the test execution, defects, creating data warehouse test plan and handling test lab activities.
• Identified continuous improvement of the requirements using agile methodologies through retrospective meeting.
• Interacted with business users along with BA for the understanding of requirements.
• Involved in Analysis and design to evaluate and finalize the design options for new business requirements.
• Analyzed business and system requirements, manage development of specifications to create and execute test cases.
• Skilled in analyzing business context and requirements for UAT testing purposes
• Analyzed, recorded and modified client-server traffic using an HTTP monitor.
• Created and ran functional and load tests on web services prior to implementation.
• Created MOCKS for web services testing.
• Collaborated closely with clients during testing process.
• Extensively used selenium RC using Java to create automation scripts.
• Modified scripts to extend the capability to test the application
• Performed Data Capture and Validation from dynamic tables, drop down lists, html trees using selenium methods
• Extensively worked with excel logs, using selenium methods captured screenshots to the log files.
• Lead a team of 3-6 members and involved in team lead activities.
• Performed Quality Assurance Testing for Ratings Services
• Performed QA Testing for People Data Master Project
• Used Quality Center 10.0 for Test Planning and Defect Tracking
• Wrote Test Cases and Test Scripts
• Reported on progress of QA testing through Agile/SCRUM methodology
• Wrote Traceability Matrices for Business Requirements and Test Requirements
• Extensively used SQL and PL/SQL scripts to perform backend database testing ..
• Created reusable modules to reduce script maintenance
• Tested multiple domains in a single test script.
• Reported to Developers, Designers and Department Heads on progress of QA testing.
• Used Quality Center for Defect Reporting and Tracking.
• Worked as SME’s to develop different Test Scenarios in Benefit and claims processing.
• Highly involved in KT sessions, wrote test plan and conducted reviews on each test plan.
• Used Oracle database for integrating applications like DBMS schemas, data from different sources, without custom programming and also used JDBC execute common SQL statements, and perform other objectives common to database applications.
• Interacted with Business users and BA’s and Benefit Coders regarding the Requirement Issues

Environment: Quality Center, Siebel, HTML, MS Office, Microsoft Excel, MS Word, Internet Explorer, Microsoft outlook, PowerPoint, QTP 8.2, Web Services, SOA, Web Services, Java Script, ORACLE11g, SQL, J2EE, XML, SOAPUI 3.6

Confidential, Pittsburg, PA

Quality Analyst

Responsibilities:

• Support the servicing of mortgage services retails working on default and/or non-defaulted packages
• Responsibilities include processing routine transactions, documenting package history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action.
• Also complete routine levels of transactions with oversight of senior staff and managers to complete daily tasks and also on retail Center merchandising materials to ensures proper display of all retail area product and signage.
• Review detailed transportation services like ground /air transportation .
• Also reviews for legal and other organizations to document foreclosure proceedings.
• My daily responsibilities include processing routine transactions, documenting transportation history, responding to customer, investor, or other 3rd party inquiries, researching
• And/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action as well as obtaining all necessary documentation from mortgagors.Based on Customer requirement specifications, documentented system enables mortgage repayment Summary along with Re-payment chart, Balance graph.
• Review and qualify for the different workout options, coordinating efforts with applicable internal departments as well as Private Label investors while maintaining confidentiality, sensitivity and professionalism at all times.
• Involved in regular scrum meetings to update the daily objectives.
• Identified continuous improvement of the requirements using agile methodologies through retrospective meeting.
• Interacted with business users along with BA for the understanding of requirements.
• Involved in Analysis and design to evaluate and finalize the design options for new business requirements.
• Analyzed business and system requirements, manage development of specifications to create and execute test cases.
• Exclusively developed and executed test cases for Buying, finance and warehouse modules etc.
• Developed test cases based on the BRD for various reports such as Order items, Team leagues etc. and Fanatics site for ordering of jerseys etc. and ensure that the test cases are executed as per the BRD.
• Conducted manual and regression test execution based on test cases.
• Involved in creating list for Regression test suite.
• Responsible for driving E2E Test scenarios efforts and in identifying test data for UAT
• Handle the tasks of helping the organization staff in planning data sets for UAT
• Lead a team of 3 members and involved in team lead activities.
• Involved in GUI Windows Web Functional Testing using QTP.
• Interacted with developers, system engineers, and testing teams to identify application defects, determine testing requirements, develop and review scripts for positive and negative test scenarios, conduct baseline testing, and generate reports.
• Involved in the Defect handling process / Defect triage meetings.
• Performed compatibility testing on multiple browsers to ensure that the users do not experience problems when using various browsers.
• Performed UAT and co-ordinate with business users to get the acceptance of the user stories.
• Provided status of the test cases writing, execution, defect handling, regression testing, UAT and acceptance of user stories to the manager and BA.
• Analyzed application, system and security errors and conducted regression tests of the user stories.
• Involved in the Study and analysis of the system.
• Implemented the MVC one architecture using Servlets and jsp’s.
• Involved in developing Java and Servlet classes for the entire application.
• Designed and developed Java classes for business and data processes.
• Involved in writing of JavaScript for client side validations.
• Maintenance and customization of the project for changing organizational requirements.
• Prepared Unit test cases as well performed Unit Testing and Integration testing.

Environnent: Java/J2ee, JSP, servlet, java-script, JRun server and Oracle.