SUMMARY

• To obtain a fulltime or long - term Contract position as a QA Lead /Senior QA Tester/Validation Analyst.
• I have 12 years of experience as a Sr QA Analyst/Lead in automation & manual testing.
• Expertise to lead, end-to-end QA process, applying industries best practices.
• Managed teams of 3 to 5 including geographically distributed offshore members.
• Project. Experience in Financial, Pharmaceuticals, HealthCare, Claims, e-commerce, DOD, and Telecommunication.
• Experienced, with high volume application testing on multiple platforms i.e. Unix, Linux, Windows, Web technologies HTML, Java, .Net, Oracle, SAP and BPM applications.
• Experience testing multi-tier web based portal/presentation layers, middleware interfaces such as Data Warehouse Projects using ETL/Informatica, Cognos (Reporting).
• Hands on Unit testing, Functional, Database, System, Integration, API’s and UAT .
• Experience in testing projects for Upgrade/ Migration and Disaster Recovery.
• Experience with Load testing tools HP Load runner.
• Experience with VB Scripting and functional tools HP Mercury QTP & WinRunner.
• Experience with test management/defect tracking tools HP Test Director, Quality Center, Clear Quest, and JIRA.
• Experience testing Web Services, using tools SOAP UI & RFH UTIL.
• Experience with SQL queries execution and PL/SQL (intermediate) query execution.
• Work experience with Agile and Waterfall methodology.
• Possesses solid understanding of SDLC, Test Life cycle, business process and releases.
• Experience in creation and execution of Test plan, Test cases and UAT test scripts.
• Knowledgeable of project estimates and scheduling processes to rollout releases.
• Ability to multi-task, prioritize and coordinate workload with offshore resources.
• Demonstrated interpersonal and team building skills with Onsite and Offsite teams.
• Experience developing flexible QA solutions in accordance to industry best practices.
• Experience with Computerized System Validation, 21 CFR part 11 for GxP.
• Knowledgeable with Audit and compliance policies, Sarbanes Oxley and HIPPA.
• Experience with ECC’s, IQ, OQ, PQ. Archived electronic records on sign off.

TECHNICAL KNOWLEDGE

Applications: MS Office Suite 2003, 2007. SAP, Oracle, Sibel CRM .Net, JAVA, SavVionTools: SQL Developer, TOAD, Documentum, SharePoint, Crystal reports, Brio, Informatica, Cognos report net.

Testing Tools: QTP 9.0, 9.2, 9.5,10., WinRunner, QC 9.0,10.0, Clear Quest 10,TD 7.6 & 8.0, HP LR, ALM 11.0, JIRA, Soap UI, RFH Utility.

Source Control tools: VSS & SVN

Databases: Oracle 8i,9i 10g,11g, Access, SQL Server 2003,2005, 2008, My Sql

Languages: Oracle 11i,PL/SQL, PHP, VB script

Operating Systems: Windows 7 (Vista, XP, NT, 2000, 98 & 95) UNIX, Linux

Others: Net meeting

PROFESSIONAL EXPERIENCE

Confidential, Roseland, NJ

Senior QA Analyst/Lead tester

Responsibilities:

• Lead the Quality Assurance Process from end to end for multiple releases.
• On a day-to-day basis took part in meetings with Development, Architect, Business, Technical Management, QA Manager and Project Management Team.
• For the Agile Methodology development, tested the multi-tier distributed application for User Interface, black box testing, Security testing, Integration testing, Regression testing, System testing and Load balancing tests.
• As part of the job created documentation on QA methodologies, Test design & strategy.
• Developed Test Plans and out of box test cases, identifying Test Scenarios for each Project.
• Performed automated build verification tests for deployments in QA, IAT and PROD.
• Verified execution of work flows in Studio to test the zOS upgrade in PAM servers.
• Developed Performance test plan, Coordinated with India resource for Load test execution using HP LoadRunner for Scalability Load/ Stress and Performance. Captured the data points to generate necessary SLAs.
• Worked with QA Partners for integration testing, in the integrated environment for fail-over, disaster recovery and upgrade/migration projects.
• Reviewed technical specs and provided QA estimates for releases.
• Tested APIs, Load balancing and checking of server logs.
• Coordinated and directed the QA activities with Offshore (India and Brazil) counter parts.
• Tested Web Services using SOAP UI and RFH Utility applying Business rules to the data flowing through the messages.
• Verified WS request and response calls between source and destination apps.
• As required developed test status reports with traceability matrix.
• Performed bug tracking, reporting and reassigning until being fixed/ to closing the defects using Clear Quest and Quality Center.
• As a team player with good communication skills did troubleshoots issues.

Environment: SavVion BPM 7.5.2, 7.6.1, Java, Oracle 10g, 11g, z/OS, Web Sphere Message Broker, RFH Utility, HPALM, QTP10, QC10, Share Point, TOAD, MS Office, IE 8, XP, Windows 7.

Confidential, Raritan, NJ

QA Lead/Senior Validation Analyst

Responsibilities:

• I was responsible for all testing activities of the validated systems TMS, for UI enhancements, functionality, reports, browser compatibility, upgrade of Operating System, and SavVion application, repository/database, data migration across releases.
• The test coverage is integrated with Savvion application; BPM solution with workflow thru task assignments, email generation and the ETL components.
• Verified Cognos reports with CTMS source system data, after nightly ETL load processes to identify data quality issues and performed reconciliation where filters not being updated..
• Lead the off shore application test/support team in directing and assisted with execution of scripts and overseeing all test activities for the team of 3 to 5.
• On a daily basis took part in JAD sessions with the Technical team, Architect, Business Analyst, PMO and the offshore support teams.
• Analyzed requirements from BRD and FS document to articulate test scenarios/test cases.
• For the Agile/Prototype models, tracked the requirement changes to integrate into the test scripts for each release.
• Developed Automation testing framework; Adhoc, Data and Keyword Driven.
• Developed QTP scripts with direct path and alternate path applying branching, flow control methods for the business process flow applying business rules.
• Executed QTP scripts for the multi-tier distributed application for testing the functionality, User Interface covering end-to-end testing.
• Took part in Change Management documentation for post deployment fixes to production.
• Developed the Security model test scripts that verify User/group level accesses.
• Developed UST/UAT scripts by functionality and UI Screen flows applying business logic.
• As a traceability cross referenced approved requirements with User Site Tests.
• Organized review meetings with business team to demonstrate the prototype application.
• As needed coordinated with the team to resolve gaps caused by ambiguity in requirement.
• Developed migration test cases/scripts for pre and post migration verification process.
• Verified and Validated Audit trial triggers to be updated in schemas.
• Using TOAD executed SQL queries to test tables, views, triggers, stored procedures.
• Verified source mappings structure to Target, with all the complex transformation logic for testing the ETL Process.
• Verifying the ODS mapping of CTMS source data to target TMS tables.
• Performed knowledge transfer sessions to the off shore application support teams.
• Created adhoc test matrix and Validation test summary reports.
• Followed the bug cycle to reopen and reassign issues in JIRA. Retest the fixes.
• Followed SOP’s to validate TMS and archived the signoff documents across releases.

Environment: SavVion BPM 7.5.1, Java, Jsp, Oracle10g, Sibel CRM, Informatica, Cognos, QTP 9.0, QC9.0, Share Point, JIRA, TOAD, MS Office, XP, IE 6,8 and Windows 7.

Confidential, Salt Lake City, Utah

Senior QA Engineer

Responsibilities:

• Responsible for Test plan, test cases, test scripts and testing of front end UI, backend database and perform Regression/Integration testing of web application ARC.
• Analyzed requirements and created step-by-step test cases in word document from BRD.
• Created use cases for added functionality as per SDLC for Agile Methodologies for TLC.
• Generated modular automated functional test scripts based for the roles of Admin and Processor as two user groups for the ARC.
• Developed Positive Negative test scripts using conditional loops, worked with object repositories, added function libraries using VB Script as required for testing.
• Created automation scripts that generate test invoices in test environment by placing shopping orders, perform payments using Credit cards, BML, PayPal, go thru fraud net and ship item.
• Created and tested ARC test scripts in QTP 9.5 from Initiate Returns to Completion for all functionality on price verification between Returns processing verses Cyber source and database checks.
• Executed SQL select and join statements to query the Inventory sub ledgers in the Test Database using SQL Developer.
• Executed SQL scripts to create objects and tables in the test schema as needed.
• Tested the application for browser compatibility on IE 6 & 7 and Firefox.
• Logged defects in JIRA a bug-tracking tool, followed the bug cycle from open to close. Bug tracking: Reported, tracked and prioritized software defects.
• Executed basic UNIX command to bounce the tomcat processes in the test environment.
• Worked with business, integrated application teams the CS apps, ERP, HJ teams.
• Presented timely QA status report on script completion and bugs lodged with Matrix on percentage complete in EXCEL to the Project Management team.

Environment: QTP 9.5, QC, JIRA, SQL developer, Putty, Ms Office, Windows XP, Perl, Java, SAP, Oracle, Hi Jump.

Confidential, Pica tinny, Arsenal, NJ

Senior QA Analyst

Responsibilities:

• Followed the SDLC to develop Test plan, created step-by-step test cases, test scripts from Use Case document.
• Responsible for Functional, Integration, Regression and some of Load testing process of SCRAMS and SPlanner Projects.
• Executed the automated QTP scripts to test the enhanced web portal functionality for significant changes to SPlanner.
• Tested the functionality of MRP, Master Production Scheduling, and Capacity Planning by facility type, incoming volumes, and downtime etc, based on scenarios using different sets of data mapped to requirements for SCRAMS.
• Validated the application for the encryption of the data by making sure all the login page and content pages were routed through the SSL for SPlanner.
• Modified the automated scripts to match the enhanced functionality of requirement to test the Order Management, Shipping and Receiving, Inventory, Warehouse Management and Transportation Management modules for SCRAMS.
• Held meetings for SCRAMS & SPlanner with Development and BA team in resolving Defects based on requirements ambiguity and design inconsistencies observed as part of testing.
• Updated requirements traceability to test cases for approved change request.
• Created manual and automation scripts in QC and using Reusable actions in QTP as part of Regression and Integration testing.
• Analyzed and identified the bugs and documented bug report in the QC.
• Retested the defects after the bug fixes are made until closing the defects.
• Successfully checked in Versions in the VSS after complete reviews and signoff.

Environment for SCRAMS Application: ASP.NET, C#, SharePoint, Visual Studio .NET, Ms Access, Windows 2000, SQL Server, Loadrunner8.0, QC9.0, QTP 9.0.

Confidential, East Hanover, NJ

Senior Validation Analyst

Responsibilities:

• Followed SOP’ and SDLC to develop test cases for the Data Warehouse Project Diovan.
• Responsible for estimates of QA project deliverables such as scope, schedule with time line duration and resources.
• For the Waterfall methodology of Development created Test plan, Test cases from Functional Specification and Design document in compliance with best practices.
• Validated data in target database tables as single source to single target as part of Extract Transform Load of data from source to target mapping.
• Loaded Tera loads of trial data to Test server from CT4 and GPSII systems into the Central DW/marts.
• Verified new metadata and mappings tables using verification checking.
• Took part in Tech meetings with Business, Programmers, Offshore teams and PM.
• Escalated delays in synchronization with offshore testing team.
• Uploaded data files from SAS to Oracle Database executing UNIX & SAS commands.
• Tested the validation processes using business rules for pass/fail criteria.
• Using SQL Navigator executed SQL queries to test database tables, views, triggers, stored procedures.
• Documented test results and logged defects with screenshots in the in-house Defect tracking tool.
• Escalated issues on Gaps with ambiguity of Requirements to resolve defect.
• Tested the load output of the trial data using different Virtual users’ manually.
• Performed Integration testing/end to end testing and UAT of the DW new release.
• Maintained electronic documentation in Documentum the executed scripts. Followed Version control procedure to check in current versions/release in VSS repository.
• Completed Checklist of documentation for IQ, OQ, PQ as a quality systems requirement

Environment: UNIX, SAS, Oracle Database 10g with AIX Server5, SAP, Informatica, front end Cognos8 impromptu, Report Net7.0.

Confidential, Edison, NJ

QA Analyst

Responsibilities:

• Tested the functionality for billing and coverage based on eligibility verification.
• Tested multiple UI screens for institutional claims for the entire text fields to be populated with the claims reference info, the institution data, co-ordination of benefits forms and the patient demographic data.
• Tested the Health Insurance Claims forms for the coverage based on PIP for submittal and re submissions and validated against the business rules as applicable.
• Validated the claim status tracking linked, the referrals and authorizations.
• Validated the payment receipt records posted against the patient statements in the backend by executing SQL database queries.
• Performed UAT testing as per the specification.

Environment: HTML, Java, PERL/CGI, Oracle Database, Windows

Confidential, Patterson, NJ

QA Tester/Business Analyst

Responsibilities:

• Followed the test plan and developed manual test cases and functional test scripts for the modules; adults, Juvenile and outpatient.
• Verified the UI flow for the Patient demographic information screen, Health Insurance Claim forms, co-ordination of benefits to carrier information and submissions.
• Performed Regression test to test the PERL /CGI script for web-based forms and reports.
• Verified and tested the dynamic report generation of various patient groups.
• Tracked bugs and retested the fixes as part of test life cycle.
• Assisted the project team in developing, Flow Diagrams, charts and design documentation.
• Took part in development of Training Material, User and Reference Guides for the end users.

Environment: HTML, JavaScript as front end and PERL/CGI on Oracle Database 9.1 with Windows NT Server, MS Office..

Confidential, Eatontown, NJ

Senior QA Analyst

Responsibilities:

• Identified the process flow in Supply Chain planning functions working with BA’s.
• Mapped the requirements to functional Test cases for the web-based application.
• Integration testing performed on Material Requirements Planning, Order Management, Shipping, Receiving, Inventory, Warehouse Management, Purchasing; Supplier & Cost Management successfully tested and documented the results.
• Collected defects and generating test reports using Test Director. Maintained documentation of all testing phases in the central repository.

Environment: Oracle Database9, Oracle application11i, Access, SQL, Visual Basic, MS office, Brio, Crystal reports, TD.

Confidential, Ottawa, CA

QA Analyst

Responsibilities:

• Executed the test scripts to test all the functionalities for GL, Purchasing, A/P, A/R and Fixed Assets modules
• Validated the transitions be mapped thru Reconciliation Account, sub ledger transactional sequence against the GL data transferable transactions.
• Checked GL cross-validation rules for conversion of master Transactional data and historical transactional data.
• Verified the mappings of chart of Accounts conversions for multiple units functionality.
• Tested A/P and A/R modules for both batch and real time transaction entries. Maintained Corporate MIS practices and workflow ISO 9001 compliance.
• Tested Oracle flow manufacturing for Order processing for all Web functions.
• Validated financial generator reports i.e. Statement of Operations, Balance Sheet, Equity Statement, Cash Flow.
• Maintained bug tracking in the bug-tracking repository.

Environment: Visual Basic 6.0, JD Edwards, on Windows NT, MS office, Brio, Crystal reports.