PROFESSIONAL SUMMARY:

• Over 10 + years of IT experience as a Lead QA & Business Analyst.
• Proficient in Software Development Life Cycle using Agile and Waterfall methodologies.
• Have expertise in Requirement Management, Development and its Documentations.
• Have hands on experience in end to end Software Testing Life Cycle and its process, Experience in ETL Testing, Mobile & Device Testing (Android and IOS), browser Performance, Compatibility testing, Validation, Acceptance, Conformance, Compatibility, Functional, Unit, Integration, Regression, Performance, GUI, Back - End, Stability testing, Smoke and Load Testing.
• Had successfully worked as a Lead QA & Onsite Coordinator role and performed the responsibilities of both QA and Business Analyst at Onsite for the offshore development/QA team.
• Diversified technical experience in Software development principles, Business Analysis and Documentation of Web, Client/Server applications and Mobile/Device Testing.
• Expertise in requirement development and management.
• Excellent analytical, problem solving, communication, and documentation skills along with good process management skills to gather requirements.
• Expertise in Investment Banking, Payment Systems, Telecom, Time & Billing Management, Content Management, Data Migration and Data Integration Product, E-Commerce, Mortgage and Insurance domains.
• Expertise in Preparing Requirement Traceability Matrix
• Coordination with QA, Dev and business team for the defect review, evaluation and acceptance.
• Performed Impact Analysis for the change requirements and created initial Impact Analysis Document (IAD) for other teams to refer.
• Experience in creating technical documents like Gap Analysis, Test Case templates, Effort Estimation, Traceability Matrix, Metrics, Defect Report and Test Summary Report
• Expertise in GUI and Functional Testing, System, Regression, Integration, Security, Compatibility, UAT, Performance, Stress, Load, End to End testing, Backend testing for Web and Client/Server based applications.
• Support test lead for Assist business users to execute UAT test scenarios and test data as part of JVT.
• Performed extensive Mobile Application testing on different OS like Symbian, Windows Mobile, Android, Smart Phone and PDA
• Proficient in databases such as Oracle, SQL Server and DB2 and used ETL tool Informatica, different BI tools such as Cognos, Crystal Reports and Business Objects.
• Performed Manual and automated testing using HP Quality Center, Quick Test Professional, Team Foundation Server, Microsoft Test Manager and Rational Clear Quest, JIRA and Bugzilla.
• Experience in Application Server IIS (Deployment).
• Knowledge of ADB commands, QXDM, XCode
• Project planning and project management experience involving onsite/offshore team.
• Exposure to Migration from Mainframes to SharePoint 2010 product testing.
• Extensive experience in SDLC using Agile and Waterfall methodologies.

TECHNICAL SKILLS:

Test Methodology: Agile, Waterfall, Std. V: Model and Risk Based

DWH/ETL Tools: Informatica Power Center, Business Objects, Crystal Reports & Qlick View

Databases: Oracle 10g/9i, SQL Server 2005, MS Access 2002

Business Domain: BFSI, Healthcare, Insurance, E: commerce & Content Management

Process: CMMI V1.3, ISO9001: 2009 & PCI

Test Management: HP s Quality Center/HP ALM, Rational CQTM, VSTS-TFS & MTM

Software Technologies: Mainframes, SharePoint 2010, Java, ASP.Net, Java Script, UNI, HTML, DHTML, XML, J2EE, JSP & TOAD 6.0. SQL/DB & Mobile App/Site.

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, California

Onsite Coordinatorfor QA

Responsibilities:

• Understanding the Functional Requirement Specifications and System Requirement Specifications.
• Closely work with Product Owners to help them develop detailed acceptance criteria for their user stories.
• Provide status to the product owners on testing progress and estimate the deadlines based on the project schedule.
• Creation of Test Strategy, Test Plans and Test Cases inQuality Centerfor theFunctional, Integration, end-to-end, Usability, Security and smoke testing.
• Interaction with Client on a regular basis forstatus updates and Issue Resolution.
• Logging Defects inJIRAand tracking them to closure.
• Preparation of the meeting minutes (MoM) for Daily Status Meeting with offshore team
• Lead defect resolution meetings for the reported bugs and technical issue.
• Lead co-ordination with multiple projects, understanding the project level Requirements, co-ordination with team (offshore & stake holders) through the test life-cycle.
• Contribution made to the multiple projects at different teams level within short time, acquired more knowledge on financial domain.

Environment: Java, CQ5, Jira, QC ALM, Oracle 11g

Confidential, Jersey City, New Jersey

Lead QA Analyst & Onsite Coordinator

Responsibilities:

• Core-role in understanding the Functional Requirement Specifications and System Requirement Specifications.
• Requirement Analysis, Review and Creating Gap Documents.
• Closely worked with Product Owners to help them develop the detailed acceptance criteria for their user stories.
• Coordinated with offshore team for their requirement study & analysis, review, prepare Gap Analysis documents, supported them with Clarifications on Requirements, QA process, Defects and other test artifacts.
• Help the product owner in identifying the test scenarios and prepare test cases for user acceptance testing (UAT) and write acceptance test cases by playing the role of proxy product owner.
• Provided status to the product owners on testing progress and estimate the deadlines based on the project schedule.
• Preparation of test strategy and test scenarios based on mapping documents.
• Developed Complex SQL queries to verify report data with the source and target system.
• Worked with Fact and Dimension tables, Surrogate keys and version numbers for test validation.
• Executed test cases based upon Data validation, Data merging, Data cleansing and Data aggregation.
• Conducted Defect Triage meetings and provide Defect Analysis Reports.
• Performed generating canned Report through Business Object tool
• Supported UAT lead for Assist business users to execute UAT test scenarios and test data as part of JVT (Joint Validation Testing).
• Monitored Testing Activities within the team (onsite/offshore) and report regular progress to the Test Manager.
• Set up roles and permissions for QC users, customize and configure the projects as per the requirements.
• Created Defect Metrics, Test Execution Report, and Performance Report and customize dashboard/reporting module.
• Compatibility Verification & Confirmation of Patch upgrades.
• Imported Requirements, Test Plan, and Test Lab & Defect tab documents onto ALM.
• Exported Defects Metrics, Test Execution, and Performance reports from ALM using Macros.
• Created/Updated and Assign Domains, Projects, and Users & User Roles as per project requirement.
• Verified and confirm performance of Configuration Management and Service Design Management.

Environment: DB2 v 9.7, TOAD 5.1 for DB2, Informatica Power Center 9.1, UNIX AIX 6.1, UDB 9.7,Unix Putty, Informatica TIDAL, SQL, HP ALM 11.0,Business Objects & IBM Mainframes.

Confidential, Reston, VA

Onsite QA Lead & BA

Responsibilities:

• Understanding the requirements and functional specifications..
• Reviewed the test deliverables (Self/Peer and Lead Level Reviews).
• Worked with Lead Business Analysts for the requirement gathering sessions.
• Managed offshore testing team by closely monitoring the tasks based on the project plan, test schedule and reporting the same to QA Reporting Manager.
• Spearheaded project-planning sessions and project tracking meetings with project stakeholders.
• Created data for associated project by using an in-house developed tool, customized data
• Test Strategy development
• Developing Test Plan with a Test Strategy for the Interface testing.
• Implemented agile process and conducted daily standup meetings
• Test environment (Hardware/Software) planning and setup
• Developing Test Data for the scenarios by uploading the data from the production database.
• Tested the usability of the user interface and application.
• Lead the team of 7 for the Usability evaluation (CUE).
• Test environment Configuration Management
• Participated in managing and optimizing the utilization of assets in the test environments
• Involved in System, Performance, Implementation and Acceptance Test Planning
• Lead and participated in Troubleshooting / Debugging test environment defects
• Participated in requirements and agile sprint planning meetings to gather and review project requirements.
• Provided project wise statuses to all stakeholders in daily scrums and provide weekly status reports to client QA Managers.
• Verified that the all applicable Carriers like T Mobile, Sprint, AT&T & Verizon with Plans and schemes like handset, handset +rate plan, Handset + Data plan, Handset +Rate Plan +Data Plan, Handset + Accessory+ Rate/ data plan and SMS channel offers. This also, handles on device financial transaction for offer purchases info.
• Performed RCA /Postmortem Report, Test closure reports and other QA Metrics Reports and Gap Analysis.

Environment: Microsoft .NET, Share Point, Windows 7, SQL Server 2008, TFS, Bugzilla, Web services, XML, Windows 7, and BizTalk server 2010.

Confidential

QA Lead

Responsibilities:

• Test planning and strategy preparation.
• Prepared test scenarios, test cases based on client requirements.
• Reviewed the test deliverables (Self/Peer and Lead Level Reviews).
• Prepared test data and setting up the data in test environment.
• Performed deployment and smoke testing, test case execution, reporting defects and tracking using TFS.
• Closely monitored the tasks based on the project plan, test schedule and reporting the same.
• Performed RCA /Postmortem report, corrective and preventive actions.
• Prepared and publish test closure reports and QA Metrics Reports.

Environment: SQL Server 2008, SharePoint 2010, net 3.5, c# 3.0, TFS 2008, SOAP UI, asp.net, Ajax, Selenium & Web driver 2.28.

Confidential, New York, NY

QA Lead & Onsite Coordinator

Responsibilities:

• Understanding the requirements and functional specifications for each project
• Worked with Lead Business Analysts for the requirement gathering sessions.
• Reviewed the test deliverables (Self/Peer and Lead Level Reviews).
• Managed the offshore testing team by closely monitoring the tasks based on the project plan, test schedule and reporting the same to QA Reporting Manager.
• Performed estimation for test planning and execution based on the BRD.
• Worked with the Development team to capture and reuse automated Unit Test Cases, Test Stubs, Drivers, and other Development test objects.
• Supported Clients for their UAT testing effort.
• Ensured proper version control and configuration management of all test objects developed and tested environments used.
• Mentored for the new resources to the project and provided the test data to the team members.
• Provided Project Manager with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
• Performed load testing of SpeedPay application using Microsoft visual studio testing suite.
• Worked with the Release Engineering team to create and maintain an automated nightly build verification test.
• Performed Mobile sites and Mobile application testing on Mobile Devices.

Environment: Microsoft .NET framework 2.0, IIS 6.0, Share Point, Windows XP, MS SQL-2008, HP QC/ALM, VSS, Microsoft Visual Studio, PC-Deo / RAdmin / Dameware & Clientele

Confidential

Sr. QA Analyst

Responsibilities:

• Performed Requirement gathering, walkthrough the requirement spec with functional team and QA Team.
• Performed test scenarios, test cases based on client customization requirements.
• Performed test data and setting up the data in test environment.
• Developed and automate End-to-End scenarios (Regression & Smoke testing).
• Involved in stabilizing the Automated Functional Scripts, developed using QTP, to handle various data load, validation, retrieval and re-usability scenarios.
• Identified Reusable Components and Create Functions & Procedures for building the Generic/Functional Library files.
• Performed Conduct Defect Triage meetings and provide Defect Analysis Reports.

Environment: HP - QTP, HP - QC, spring, JSF, JBOSS, Oracle10g, Windows-XP, CVS, Citrix Server

Confidential

Sr. QA Analyst

Responsibilities:

• Preparing test scenarios, test cases based on client customization requirements.
• Reviewing the test deliverables (Self/Peer and Lead Level Reviews).
• Preparing test data requirements.
• Perform SMOKE Test.
• Test Case Execution, Reporting defects and Tracking using IBM Rational CQTM.
• Perform Functional Testing, SIT, and Regression Testing & UAT Support.
• Conduct Defect Triage meetings and provide Defect Analysis Reports.
• Updating the test cases with the new/change requirements for the next build of testing/releasing.
• Interacting with Development Team and Functional team (SMEs).

Environment: IBM SOA Suites, Rational Tools (RMT/CQTM/FPT/RFT), Selenium (SMOKE Test), Functional and CIT, SIT and UAT Support

Confidential

QA Analyst

Responsibilities:

• Preparing test scenarios, test cases based on client customization requirements.
• Reviewing the test deliverables.
• Preparing test data requirements.
• Perform SMOKE Test and Test Case Execution, Reporting defects and Tracking using HP QC.
• Perform Functional Testing, SIT, and Regression Testing & UAT Support.
• Conduct Defect Triage meetings and provide Defect Analysis Reports.
• Updating the test cases with the new/change requirements for the next build of testing/releasing.
• Interacting with Development Team and Functional team (SMEs).

Environment: Java, JSP, Servlets, XML, Oracle 9i, Windows 2000 Server, HP Quality Center