SUMMARY

• 10+ years of experience in Software Testing (Manual & Automation)
• Expertise in Selenium testing
• Expertise in preparing, reviewing and executing test cases, System & Integration Testing, User acceptance testing, Defect Tracking & Business Analysis (support to the development to ensure their understanding of requirements)
• Worked with Applications such as Mortgage domain
• Proficient in End - to-End, Smoke, Functional, GUI, Integration, System, Regression, Backend,
• Performance and Acceptance testing
• Have experience in Software Testing Life Cycle in domains like Debit Card Management system, Debit Card Reconciliation system etc,
• Experience in testing of Data Warehouse, ETL which involves phases like Data Loading, Data migration, data extraction and data Interfacing
• Expert in KYC & KYA as a domain and was part of many KYC implementations for leading banks.
• Experience in back-end testing using Oracle, Microsoft SQL Server and relational databases.
• Proven ability to work effectively in both independent and team situations with positive results.
• Involved in projects from test planning to Closure.
• Worked as EDI Analyst for a Health care domain. Experience with EDI transactions such as EDI 834 (Benefit Enrollment and Maintenance), 820 (Transaction for health insurance exchange).
• Proficient in End-to-End, Smoke, Functional, GUI, Integration, System, Regression, Backend, performance and Acceptance testing
• Excellent understandingof HIPAA 4010 and HIPAA 5010 as well as ICD 9 and ICD 10.
• Experience with Facets, HIPPA 4010, 5010 EDI transaction codes 270/271, 276/277, 834, 835 and 837.
• Possess good knowledge and experience in testing process and software life cycle; Have good analytical, problem solving, and communication skills
• Used Firebug, Fire Path to debug, edit and locate the objects based on ID, Name, XPath, CSS selector, Link text and Partial Link text.
• Expertise in Grouping of Test Cases, Test Methods and Test Suites for regression and functional testing using the TestNG annotations like Groups, Parameter, Data Provider.
• As an Automation Tester experience in open source tools such as Selenium Web Driver, TestNG.
• Excellent working experience in designing, developing and implementing automation test solutions/frameworks using Data Driven, Keyword Driven and Hybrid Driven frameworks.
• Highly proficient in interacting with business users and gathering user requirements to develop necessaryTest Plans, Test Cases, and Test Scripts.
• Experienced in creatingTest Matrix, Requirements Traceability Matrix andperformingGap Analysis.
• Excellent communication skillsfor working independently and as a team member to deliver the goals of an organization in efficient manner.
• Project Initiation & Planning - Initiating projects, outlining project goals, deliverables, forming Test strategies, Testing Estimation, preparing schedule, identifying milestones and task allocation
• Experience in managing, mentoring and guiding QA test team members with effective procedures.
• Strong exposure to onsite/offshore model of Project Co-ordination, Communication and Execution.

TECHNICAL SKILLS

RDBMS: Oracle7.1/8i, 9i, 10g, SQL Server 2000, SQL server 2008, Microsoft SQL server 2005, Oracle/ Mainframe, TOAD

Testing Tool: Bugzilla, Kintana, PVCS Tracker, Test Director 6.0/7.0/7.6/8 , Quality Center 9.2, Support Logix,ALM

Test Automation Tool: Selenium

Configuration Tool: Visual Source Safe

Operating Systems: UNIX, Linux, Windows

Project Management Tools: MS Project, Excel, Jira

ETL Tool: AppLOAD

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Analyst

Responsibilities:

• Testing Facets core application and UAT modules by following standard testing procedures.
• Prepared Test cases and Test scripts from the requirements and Functional, Technical specifications.
• Adequate knowledge working on FACETS Billing, Claim Processing, Subscriber/Member, Medical Plan Participated in requirements meetings to understand the requirements from business people.
• Extensively worked on Service Request Database and Benefits SR's.
• Participated in developing and implementing End-End testing of various products.
• Processing claims to adjudicate successfully to validate whether there isany price mismatchwith proper ICD - 9 and ICD - 10 and HCPCS/CPT codes as per Networx.
• Working onFacetsto gather agreement information while processing claims like allowed amount and contract terms and Pricing details to process claims and for successful adjudication.
• Tested the Subscriber and Member enrollment in association with Class, Plan and Product.
• Performed UAT Testing Manually in coordination with UAT group to ensure correct business logic
• Co-coordinating with the Test Date team to gather the necessary data required for the testing of the assigned product.
• Experience in Medical Plan changes from one plan to other plan within Group, Subgroup, Class combinations.
• Experience with COB (coordination of benefits) application with in facets, testing of claims status for selected subscribers.
• Writing test cases and test scripts in MS Excel Manually.
• Well experienced in Benefit Testing of different products for various Plans of BCBS such as Blue preferred, Blue exchange etc..
• Calculating Co-pay, Coinsurance, adding single tier, multi tier for different products within a plan.
• Comparing plan and product details in Medical Plan Module, and reviewing the Benefit Summary and feeding them into the tables with appropriate co-pay and coinsurance and valid comments for various codes of vision, maternity etc..
• Test data entry into FACETS application in the test environment for creating groups, subscribers and family members.
• Experience in creating new groups, subgroups, subscribers as and when needed which is later used as a test data for testing purpose.

Environment: HP ALM, Facets 5.20, Citrix Systems, MS Office, PL/SQL Developer, UltraEdit, Oracle, SQL ServerMS Office, Windows 2007, UNIX.

Confidential

QA Analyst

Responsibilities:

• Automating the test cases using Selenium (Java) and QTP automation tools
• Performed extensive manual testing on the system before approving in QA and releasing to production.
• Studying the business requirements, data models, technical spec to create detailed Test Cases in Team Fundation Server (TFS) and associated them with the appropriate requirements.
• Involved with Verification and Validation of the software testing process in agile development process.
• Identified the initial setup, input data, appropriate steps and the expected responses in the manual test cases.
• Held test case review meeting to ensure testing scope.
• Served as Testing coordinator for all testing activities on a project including Creating and reviewing test plans, test cases written by own and others.
• Involved in testing the Production Tickets and performed Post Release Validation (PRV) testing.
• Performed Web Service Testing and validated data in the XML file.
• Performed database testing by writing and executing SQL Queries.
• Manually testing the user interface to verify the functionality of various features of the system.
• Tracking all the bugs using TFS tracking system and generated reports
• Interacting with the development team and the business team in resolving the critical issues.
• Provided detailed testing status and kept all the testing documents up to date.
• Participating in Defect reviews and QA daily/weekly status meetings.

Confidential

Business Analyst /EDI analyst

Responsibilities:

• Provided day-to-day guidance for the assigned team members on the enrollment reconciliation team
• Complete assigned casework for the various states for the tax reconciling on the 1095-A forms.
• Resolved few of the enrollment issues for policy start and end dates, APTC, Mailing address updates, and missing 1095A forms.
• Performed GAP analysis and create requirements traceability matrix of business rules, business and system process flows, user administration, and requirements.
• Identified the scenarios based on business requirement
• Created specifications documents and mapping documents
• Created and maintained quality system documents and records, e.g. flowcharts, procedures, forms, templates, spreadsheets, presentations
• Wrote test casesFunctional Testing
• Execute those test cases in Quality Center/ALM.
• Worked on EDI X12 834 Enrollment
• Modified theCMS data filebased on the scenario like, child scenario, individual scenario and Family Enrollment
• Execute files received from Confidential through Ultra Edit for a readable format
• Based on the scenario and requirements, put different data in the Confidential data file like name, address, social security number etc.
• Participated in testing and documentation of issues, case analysis documentation.
• Work with the technical and development team to resolve identified issues in a timely manner
• Review documented training material for accuracy and assist in end user training and support
• Employee is expected to undertake any additional duties as they are assigned by their Manager

Confidential

Senior QA Lead/ETL Tester/Business Analyst

Responsibilities:

• Involved in the project scope meeting and provided QA possibility to the team.
• Responsible for reviewing Product Requirements and Functional Specification documents for various projects in order to write Test Estimates, Test Outline, and Test Design documentation.
• Developed and executed Test plan and Test cases for functional, integration and regression testing
• Involved in writing, maintaining and executing Automation Selenium scripts for various regression areas during patch and major product releases.
• Created and maintained shared Object Repository, used descriptive programming to identify the dynamic objects and performed various actions.
• Analyzed and commutated QA results from offshore team with onsite DEV/BU team to make sure quality of information transfer for major regression areas.
• Managed off shore QA Engineers and mentor onsite junior team members on QA methods and provide training when necessary.
• Provided Test Estimates, Resources allocation, scope of the testing throughout the Project Life Cycle.
• Verified the Project Goals meet the current and long term corporate objectives.
• Interacted with Developers and Business Analysts to understand the requirements.
• Attended Project meetings, Release meetings, and QA status meetings.
• Performed Smoke, Functional, GUI, Regression, End to End and Production Verification testing.
• Extensively use QC to document the requirement traceability, test plans, test case and defect tracking.

Confidential

Senior QA Analyst/ETL Tester

Responsibilities:

• Preparation and review of Test Data, Test scenarios, SIT Test Cases based on the Change Request
• Working with the Requirements, Test Plan, Test Lab in Issue Portal
• Involved in Test Lead activity managing team and management.
• Prepared the data to cover various scenarios and wrote SQL scripts to verify the database updates, inserts and deletion of the records.
• Prepared and executed automated test cases in Selenium.
• Used Firebug Tool to identify the Object's id, Name, XPath, link text in the application.
• Preparation of Daily Status Report and Test Strategy for the product
• Test Execution and defect logging in the Issue Portal & ADF Portal
• Interaction with the development team for a better understanding of the code into data stage.
• Worked on data stage jobs for the data flow and logic to validate requirements.
• Conducted defect review and triage meetings to resolve the defects.
• Generated test reports in TestNG, used Parameters and Data Providers in TestNG.
• Experienced in creating .au3 files using AutoIt to interact with the desktop windows to upload files.
• Coordinated with the off-shore team, ensured that the QA status is on track.
• Set up daily call with QA team across the location to check the status and progress of allocated task.
• Developed various reports for user verification like Cross Tab Reports and Sub Reports, various charts and graphs like Bar chart, line graphs, and Pie charts into formats like PDF, HTML, Excel, Word.
• Involved in Client Interaction through conference calls and net meetings.
• Walkthrough of test results and reports to project team including business stakeholders.
• Test Execution covers end to end process along with regression testing
• Executing the ETL Test Cases manually with the help of Teradata SQL scripts and UNIX Scripts.
• Training given to many batches and even the Customer Demo has been given on APPLOAD domain
• Executed test automation script using selenium.

Environment: JAVA, SQL, Selenium, ETL, Oracle, MS Office, HTML, Salesforce, AppLoad, Issue Portal, Support Portal

Confidential

Test Engineer

Responsibilities:

• Preparation and review of Test Data, Test scenarios, SIT Test Cases, Unit test cases
• Working with the Requirements, Test Plan, Test Lab in Test Director
• Preparation of Daily Status Report
• Wrote SQL queries for retrieval of the data from the database and tested the Procedures and Functions.
• Involved in end-to-end and System Testing.
• Ensured functionality met business requirements as recorded in test results logged in Test Director
• Preparation of the Estimation of each iterations (modules)
• Test Execution and defect logging in the Quality Center.

Environment: JAVA, SQL, Oracle, MS Office, TOAD, Lotus Notes, windows, UNIX, HTML,Share Point, Quality center,Kintana,Visual Source safe.

Confidential

Test Analyst/Business Analyst

Responsibilities:

• Preparation and review of Test Data, Test scenarios, SIT Test Cases, Unit test cases & Review
• Functional gathering and Working closely with the developers
• Validating the data entries (As per the UI spec, BRD provided by the client) and data in back end using Main Frames while testing
• Working with the Requirements, Test Plan, Test Lab in Test Director
• Preparation of Daily Status Report
• Preparation of the Estimation of each iterations (modules)

Environment: JAVA, SQL, Oracle, MS Office, Back Office, Main Frames, Test Director, Lotus Notes,windows,UNIX,HTML

Confidential

Test Analyst/Business Analyst

Responsibilities:

• Preparation of Test Strategy document
• Preparation and review of Test Data, Test scenarios, SIT Test Cases, Unit test cases & Review
• Functional gathering and Working closely with the developers to define the functionality of Payments and support
• Validating the data entries (As per the UI spec,BRD provided by the client) and data in back end using Main Frames while testing
• Logging and tracking of defects using PVCS Tracker
• Working with the Requirements, Test Plan, Test Lab in Test Director
• Preparation of Daily Status Report
• Preparation of the Estimation of each iterations (modules)
• Ensuring the Quality & test process in the team

Environment: JAVA, SQL, Oracle, MS Office, Back Office, Main Frames, Test Director, Lotus Notes,windows,UNIX,HTML, Share point.