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Implementation Manager Resume

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EXPERIENCE SUMMARY:

Over 25 years of ADP professional experience serving in a variety of management and project leadership roles. Mr. Lewis has over 20 years in the telecommunications industry, in various wire line and wireless organizations. His experience includes over 12 years of OSS application software implementation and integration. Extensive technical experience in Confidential up to version 8.0 and with Confidential versions 3.0 thru 6.0 Database Implementation and various OSS implementations. His experience includes Database development and implementation, COTS application systems implementation. He has working knowledge with a wide variety of application system implementations, including, project tracking, financial management; and management information systems, network billing, network element inventory, and facilities management. He has hands - on experience with several initial implementations using Confidential and Confidential systems including the actual migration from existing Legacy systems. This included developing user requirements; system design documentation and end user implementation job aids and training materials; facilities planning; installation and testing; software quality assurance.

SKILLS SUMMARY:

Hardware: Lucent 5ESS, Lucent DWDM Fiber systems, Lucent OLS 400G, Lucent FT2000, Tellabs Titan 5500, Tellabs 532L, Nortel DMS 500, CISCO Routers, Lucent Stinger, Lucent DSLAM, CAC Navigators, Ascend 500 ATM., ERI- DNX-11, ERI DNX-88, Nortel DMS 250, DMS 100, Adtran 4300, PSAX 1200. Fujitsu Optical, Juniper Routers, Force 10 Routers

NETWORKING: PictureTel Video PCS100, PCS200, Bay Networks Synoptics Hubs, 3Com Switches, ACC Routers, Adtran CSU, DSU, NT1, Newbridge Bandwidth Manager 3645 and 3600 equipment.

Supported various protocols: ISDN, Confidential, T3, E1. PC Anywhere, ProComm Plus, Lotus SMTP gateway COMPUTERS Sun Sparc Workstations, Intel-based PCs, Compaq, Hewlett Packard, AST, Gateway, Toshiba, IBM System 43XX, IBM AS 400, IBM AS 400, IBM System 36, Hewlett Packard 3000, NetFrame, Data General, Digital Equipment VAX, ALTOS

Languages & Development Tools: Visual Basic, COBOL, BASIC, PASCAL, APL, MARK IV, C, Assembler, VAX/VMS, JCL, ISAM/VSAM, CICS, TSO, PANVALET, SPF, SAS, WYLBUR, SUPERWYLBUR, SPSS, UNIX, dBASEIII, INFORMIX, IDEAL .

OSS Systems & COTS: Granite Systems Xpercomm XNG systems(various versions), ASAP, Software(various versions), SAVILLE, Solaris, NetCool, Cisco CTC, Infinera DNA, Alcatel Lucent SAM, Tellabs 5500 and Tellabs NGX, MS Windows, Microsoft Windows NT, Microsoft Windows Server, Windows 95, Network Systems & Technologies TCP/IP

PROJECT EXPERIENCE:

Confidential

Implementation Manager

Responsibilities:

  • Responsible for the on-going site audit and baseline documentation of the existing and acquired network communications facilities.
  • Within this assignment I am the team leader that is required to complete the verification of each of the Confidential, this work includes site audit documentation and site installation documentation of the existing facilities, the implementation and verification of capacity management of network, the actual facility designs, the installation of any required corrections for the Confidential facility and related network elements.
  • This assignment requires providing completed and approved facility documentation of the established designs and circuit designs for Confidential ’s and above in the assigned regional markets.

Confidential

Project Manager/Granite SME

Responsibilities:

  • Responsible for all technical services from Network Capacity Management to the full implementation of the 3G and 4G network support including project management for implementing various local Confidential installation projects, also led the Confidential Backhaul engineering team, responsible for all XNG Granite documentation .
  • Ensures each member of the Confidential team consistently delivers required results by executing ongoing responsibilities based on agreed SLAs (Service Level Agreements).
  • Monitors all project related work to ensure TWC standards are met.
  • Created and maintained Confidential backhaul plans to document, technology upgrades and enhancements, and annual capital budget (cost reductions, revenue enhancements, etc.).
  • Works with Major Accounts sales teams and various Project Management teams to prioritize business objectives, estimate cost and project delivery schedules.
  • Responsible for the regional networks data migration preparation, implementation, and post migration on-line “go-live” production data that includes site equipment and circuits for RDC, MTC, HUB, Co-Location facility circuit verification, validation.

Confidential

Sr. Engineer (Granite SME)

Responsibilities:

  • Worked on a contract assignment for the conversion from Confidential to Granite OSS database, established processes for Granite implementation by auditing existing equipment inventory and building templates to reflect the equipment in new state of Granite prior to implementation.
  • Performed audits from the OC192 level down through the OC12 level and OC3 level and DS3- Confidential implementation.
  • Working with 12 separate departments, worked side by side with Engineers to ensure that Granite was identical to what was reflected in their legacy EMS.
  • Acted as Team Leader /Granite SPOC for Engineers to make sure they were comfortable with the views that they were seeing and minimize the learning curve.
  • Provided 1 on 1 training and group training as needed, and completed this for 9 separate markets for Confidential .
  • Responsible for creation, development, and implementation of all Granite circuit paths and segments.
  • Created CLR’s from soup to nuts, building the sonic rings and ATM rings as well as access rings that allows them to tie the Confidential ’s.
  • Modeled the circuit paths and also creation of path segments, designed path segments and built equipment for sites relay rack by relay rack.
  • Designed equipment in Granite according to designed templates in order to build the circuit paths, also built equipment and added equipment to sites.

Confidential

Sr. Confidential Engineer

Responsibilities:

  • Responsible for the preparation and implementation of Co-Location facility circuit verification, validation and grooming in order to reduce operating expenses, this project requires the verification of site audit documentation and site installation documentation of the existing facilities.
  • The verification of the actual Confidential facility designs, the installation of any required corrections for the Confidential facility and related network elements.
  • This assignment requires providing completed and approved facility designs (including Sonet layers) and circuit designs for Confidential ’s and above in the assigned regional markets.
  • Prepared circuit engineering requirements and process flow documentation and provided on-going implementation technical support.
  • This includes the validation of migration to Confidential version 4.5, version 5.2 and into the current version 6.1 OSS.
  • Responsible for validation and verification for each of the network elements, establishing the required “hard-wired” cross connects, each of the equipment configurations installed in Confidential .

Confidential

Confidential Design Engineer

Responsibilities:

  • This project required the development of documentation to the entire Confidential related processes for completing the facilities designs for Confidential facility and related network elements.
  • This assignment requires providing completed and approved facility designs (including Sonet layers) and circuit designs for Confidential ’s and above in the assigned regional markets.
  • Prepared circuit engineering requirements and process flow documentation and provided on-going implementation technical support.

Confidential

Circuit Design Engineer

Responsibilities:

  • Prepared circuit engineering requirements and process flow documentation and provided on-going implementation technical support.
  • This included post-data migration to Confidential from existing OSS.
  • Responsible for the testing and maintenance of the regional Confidential network element inventory within the database of record and ensure each transaction is loaded accurately and in a timely manner.
  • Responsible for validation and verification for each of the network elements, establishing the required “hard-wired” cross connects, validating all of the equipment configurations installed in the Confidential (ASAP Database).
  • Within this assignment completed a full review of all of the existing site/equipment audits and actual system configurations.
  • This assignment required working in Confidential version 4.5 and then conversion to Confidential 5.2.
  • This assignment required the preparation of Process Flow documentation the various configurations.
  • This assignment required the preparation of new employee job aids.
  • The detailed documentation prepared based on knowledge transfer and interaction with the on-site engineers.

Confidential

Implementation Field Auditor

Responsibilities:

  • Responsible for providing the technical support to implement and maintain all of the Confidential co-locations network element inventory within the database of record and ensure each transaction is loaded accurately and in a timely manner.
  • Responsible for on-site validation and verification for the assigned major market locations, prepared data flow documentation to address the various equipment /circuit requirements.
  • This included identifying each of the network elements and the existing terminations, documentation of required “hard-wired” cross connects, validating all of the equipment configurations installed in the Confidential (ASAP Database).
  • Completed a full review of all of the existing site/equipment audits and actual system configurations.
  • This assignment required constant interaction with the on-site engineers with continuing knowledge transfer for all aspects of the Confidential implementation.
  • Within each Confidential market, conducted complete Confidential implementation knowledge transfer sessions for activities completed for the existing market.

Confidential

Senior Confidential Engineer

Responsibilities:

  • Responsible for the review of the Lucent OLS 400G and FT-2000 Fiber equipment.
  • This includes the implementation, installation, and testing of fiber equipment, preparation of site equipment audits and system acceptance of the entire fiber configurations.
  • Responsible for coordinating with other functional departments in order to monitor fiber system network element implementation for each of the SONET/ Fiber based systems within Confidential Central Offices.
  • Responsible for working closely with Confidential ’s construction and engineering divisions in order to obtain, review, and approve the vendor “as-built” documentation.

Confidential

Senior Confidential Engineer

Responsibilities:

  • Responsible for providing the technical support to implement and maintain the Central Office network element inventory within the database of record and ensure each transaction is loaded accurately and in a timely manner.
  • Responsible for validating each of the network elements, required “hard-wired” cross connects, equipment configurations installed in Confidential.
  • Responsible for coordinating with other functional departments in order to monitor network element rollout and coordination of loading network elements to support voice switching systems, data switching systems, and fiber based systems within Confidential.
  • Required working closely with Confidential ’s construction and engineering divisions in order to obtain, review, and approve vendor provided “as-built” documentation.
  • Responsible for the initial configuration and loading for each of the network elements into Database of Record.
  • Also responsible for monitoring changes in the Confidential Central Office locations implemented by other vendors, carriers, and Confidential ’s, verified and validated the actual Confidential (ASAP Database) changes to implement the required network elements.
  • Responsible for providing direction, training, knowledge transfer, and technical support within Confidential Engineering, in addition to NC&D, Operations, Central Office Engineers, and OSS on the software capabilities and interactions of Confidential.

Operations Manager

Confidential

Responsibilities:

  • Responsible for the development of telecommunications solutions and the implementation of networking services and network systems integration projects for internal subsidiaries and commercial clients. The centralized telecommunications environment consisted of a total of eight DS-3 cabinets to support the required incoming and outgoing communications circuits for our internal and worldwide commercial clients. Responsible for project management, and financial/technical performance for existing technical projects and programs for commercial clients. Within this position responsible for the management for over 12 employees. .
  • Responsible for the ongoing day-to-day maintenance of the International WAN and the remote 24 X 7 computer operations facility. The WAN supported over 25 file servers and over 2000 users.
  • This operation provided data transmission, voice lines, and video via the WAN connections.
  • This operation performed all leased line verifications, initial troubleshooting, testing with our communication providers, Application implementation, centralized E-mail Administration, centralized backup services and data recovery. Our WAN support services included Confidential connections to the Internet, over 65 nationwide remote dial-in connections.
  • The Project/Program management activities included telecommunication solution pre-delivery configuration, extensive testing and quality assurance, system design, hardware and software integration, system implementation, configuration testing, project staffing, and customer acceptance.
  • Responsible for all vendor / subcontractor installations, testing and acceptance, including on-going performance.
  • Additionally, responsible for managing all facets of remote business operation, for example payroll, accounts payables, inventory control, and physical plant security.

Sr. Systems Analyst

Confidential

Responsibilities:

  • Responsible for technical support of the existing Sales and Marketing group.
  • Based on the combined efforts, the marketing group had signed and completed over $3,500,000 in technical services commercial and state government contracts.
  • Responsible for all technical services contracts and projects and provided complete sales cycle to full implementation support including project management for implementing various local area and wide area networking projects.
  • Responsible for the independent review and evaluations of the actual products and services delivered to clients.
  • Other responsibilities included providing financial performance reports to management, ongoing task and staffing requirement projections, specification development, software application implementation/testing, system validation and verification procedures, and production and delivery of as-built documentation.

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