SUMMARY

• Confidential, results - driven QA Test Lead with over 7 years of proven success developing and managing testing methodologies, processes, and standards. Introduce and implement test-driven strategies to achieve QA objectives in design and development phases; insightful systems analyst, ensuring consistent testing strategy alignment with functional requirements.
• Adept in client relationship management; demonstrated record of client consulting, engagement, and delivery. Skilled in on-/off-shore team leadership and managing end-to-end projects, including planning, orchestration, resource assignment, risk management, and reporting.
• Experience in Information Technology with expertise in analyzing and understanding teh business, technical and functional requirements to develop teh Test Plans, User Stories, Test Cases, Test Scripts and Test Strategies, Test Validation, Execution of tests and reporting defects of Client-Server, Multi-Tier, Stand-alone and Web-based applications with tools like Quick Test Professional, Quality Center & Testing Methods like Waterfall, Agile/Scrum and V-Model.
• Experience on AGILE Methodology to understand Scrum, Sprint Work.
• Knowledge and understanding of full project/QA life cycle (SDLC and STLC) from requirement analysis to User Acceptance Testing (UAT).
• Very good knowledge QA automation through Worksoft.
• Extensive experience in working with Quality Center
• Performed GUI Testing, Functionality Testing, Unit Testing, Integrated Testing, End-To-end Testing, Regression Testing, Positive, Negative, Defect Tracking using Manual and Automation Testing techniques.
• Good experience in developing Test Plan and Test Cases for manual and automation testing.
• Involved in Manual testing & Tracking defects using Bug Tracking Reports using Bug tracking Tools, Quality Center & Jira.
• Worked on Web based and Windows based applications for different testing environment like Dev, UAT TST, D7, and PERF.
• Experience in Preparation of Project/Test Summary/Status Report.
• Excellent work ethic with attention to detail and ability to work in tight schedules and on different applications concurrently.
• Ability to communicate and interact with project stakeholders with ease and professionalism.
• Very good experience of working in Onsite-offshore delivery model.
• Expert in Rational Tools like RQM,RTC,RRC,ReqPro,RCQ and Rational Insight
• Expert in creating Cognos Reports from teh JAZZ Suite.

TECHNICAL SKILLS

Testing: Requirements Analysis / Decomposition, Test Strategies / Plans / Scenarios / Cases / Data, Test Scripting, Testing Automation, Defect Management, Bug Tracking

Development: C/C++, Java, Eclipse, C-Compilers, Oracle SQL Developer, SOAP UI, XML, ASP.NET

Tools:: Rational (Rational Quality Manager, Rational Clear Quest, Rational Requirements Composer, Rational Team Concert, Rational ReqPro, Rational Insight, Rational Functional Tester), WinSCP, Putty, Proximitron, X-Lite, WebLogic. PAWS, Worksoft Certify Automation Tool, Selenium Automation Tool, HP Quality Center / ALM Test Tool, Informatica, Cognos

PROFESSIONAL EXPERIENCE

Confidential, WA

QA Lead/Test Lead

Responsibilities:

• Led on-shore team of 8 and off-shore team of 30; served as single point-of-contact for product issues.
• As Product / Functional Test Lead, leveraged expertise in state healthcare programs (Medicaid, SNAP, TANF) to liaise with Centers for Medicare & Medicaid Services (CMS) and enable seamless delivery of APSP Suite modules, including Accenture Citizen Self Service Portal (ACSSP), Accenture Benefit Management System (ABMS), and Presumed Eligibility (PE) modules.
• Spearheaded critical aspects of product enhancement for 50+ features.
• Created and executed 2K+ test scripts supporting 15+ internal releases, tracking 4K+ defects; orchestrated functional, regression, and user acceptance testing (UAT).
• Directed Test Automation Team; utilized Worksoft to develop and automate test cases and 600+ scripts.
• Extensively involved in communicating issues in meeting and get clear picture of Application.
• Architected and administered Rational Suite solutions for BA, Development, and Testing teams, utilizing Rational Quality Manager, Rational Clear Quest, Rational Req Pro, Rational Team Concert, and Rational Requirements Composer.
• Played key role in Rational and JAZZ suite migration.
• Serving as Rational Architect for diverse clients and engagements throughout North America, including clients in teh retail, resource, and communications domains.
• Earned recognition from Accenture Leadership Team and multiple awards for top performance, including:

Confidential

ETL Interface QA

Responsibilities:

• Joined teh project at teh scratch level and part of teh knowledge transition on ETL loads.
• Created Test Plans for 8 Interfaces for ETL loads.
• Created Test Cases for 8 Interfaces and Executed them.
• Worked on Tools like SQL Developer, Quality Center, Ultra Edit, WinSCP.
• Provided knowledge transition to teh new resources and mentored them on teh Test Preparation and Execution.
• Knowledge on ETL loads with basic knowledge on Informatica loads.
• Module Lead Worked as teh Module Lead handling all teh interfaces under Customer Module for teh Client.
• Involved in all teh Client Interactions on teh functional discussions for teh Module.
• Managed all teh Test Execution activities and mentored 5 resources on teh same.
• Involved in Defect Resolution discussions with teh client on teh daily basis.
• Handling Test Execution/Defect Resolution calls in teh TRA(TIR Resolution and Analysis) calls.
• Handling Requirement Analysis and Finalization Calls.
• Mentoring a team of 5 members on teh Modules front.
• Subject Matter Expert- Test Design creation for Interfaces
• Worked as teh Subject Matter Expert on teh Test Preparation for teh Interface Testing for ETL Loads.
• Reviewed all teh Test Cases and provide comments before moving to Client.
• Provided support to teh project on all teh areas of Technical knowledge for Interfaces.
• Interacted with teh Client for reviews on requirements related to Confidential interfaces and finalizing them for Test Preparation commencement.
• Worked on HP Quality Center as an administrator tracking Test Preparation and Execution with Defect Tracking.
• Achievements with MercAwarded with teh Pinnacle Award for Products in Quarter-1,2012 for extraordinary work on Mentoring and Leading Test Activities in Merck.
• Won Client Appreciation at regular intervals for consistent quality work at teh Test Execution and SME front.

Confidential

QA

Responsibilities:

• Test Preparation and Execution of 16 IVR flows naming a few as Creation of an Account, Online Bill Payment, Activation of a SIM card, Unblocking a SIM Card etc.
• Involved in Client Review meetings of Test Cases and UAT for teh Confidential IVR flows.
• Understanding and Analyzing teh Confidential flows and providing corrective updates to teh Client.
• Usage of X-Lite, tool for testing teh IVR applications.
• Did Code analysis on Java and VXML and deciphering logs on UNIX box to create valid defects.
• Involved in multiple Client presentations on teh IVR application detailing.
• Test Preparation and Execution of 12 Front-End flows naming a few as Activation of an Account, Unblocking a SIM Card, Payment Options for teh End User etc.
• Involved in Client Review meetings of Test Cases and UAT for teh Confidential Front End flows.
• Analyzing teh logs and creation of Valid Defects.
• Testing WebServices for data flow between applications using SOAP UI.
• Creating Test Suite on SOAP UI and testing teh response of teh Web-services.
• Deployment of webservices on Weblogic 8.0 server.
• Usage of tools like PAWS, WinSCP, FileZilla, Eclipse.
• Maintaining simulators for webservices for creating dummy response for Confidential requests.
• As part of teh Data Mining Team, created teh Test Data for teh Testing Team.
• Setup data for Confidential releases on Testing.
• Usage of tools like SQL Developer for running teh stored procedures and running SQL queries on teh Database.
• Presented an RFP(Request for Proposal) to teh Client on a new IVVR(Interactive Video and Voice Response) architecture along with teh Development Team.
• Won Client Appreciation continuously for 3 major releases for teh work on IVR and Middleware Testing.
• Certified Application Tester under teh ASDA(Accenture Solutions Delivery Academy) in collaboration with MIT,USA.
• Certified on Telecom Domain with P1, P2-Billing, P2-OSS and P2-CRM.
• Awarded with Stellar Award in Q1, 2011 for extraordinary work done on Test Releases.
• Awarded with TOP VAJRA Award for teh group VAJRA(Volunteers Associated with Jobs related to ASEs) for mentoring entry level employees in their evolvement in teh Organization.

Confidential

Freelance Webdesigner

Responsibilities:

• Developing Webpage templates for small scale businesses
• Worked on creating templates for website developments.
• Webpage development through ASP.NET.
• Conducted Researches on small scale businesses and provided reports on template creation.

Confidential

Management Trainee

Responsibilities:

• Teh Confidential storage components dat are available on a NAS on Confidential servers like Windows,Ubuntu,Solaris were tested using Open-source Test Tools.
• Successfully installed Solaris Operating System on a NAS and tested it using Open-Source Tools.
• Successfully integrated Confidential Operating Systems on a NAS.

Management Trainee

Confidential

Responsibilities:

• Learnt teh usage of ASP.NET for teh development of a web-site.
• Successfully developed Confidential web-pages using ASP.NET Technology.
• Successfully integrated back-end with teh dynamic web-pages using Oracle Database.