SUMMARY

• Experience in Software QA, Experience WEB based applications focused on manual website UI testing
• Experience with Distributed System, Network, two and multi tiers applications, statistics and finance, and Content management platform (Drupal)
• Experience with relational databases, e.g. MySQL, testing schemas & data flow
• Experience with digital media distribution technologies, Digital Rights Management, Media players
• Knowledge of Software Development Life Cycle
• Deep knowledge of software testing methodologies, database testing, strong black box testing, and familiarity with test automation tools QTP, Astra, Silk and WinRunner, and test management Quality Center.
• Experience with testing and validation of the IRT system
• Experience testing voice (IVR), web (IWR), and mobile (IMR) platforms
• Expert in test design and leverage test design skills across projects
• Conducted functional, regression, compatibility, boundary/limit, stress/ performance, load/performance, acceptance, cross - platform/cross-browser, and usability tests
• Expertise in Test Documentation: Test Plans, System Functional Decomposition, Test Scenarios, Test Cases, and Test Reports. Extensive experience in quality control
• Excellent written and oral communication skills, and able to contribute in a team environment
• Strong organizational and time management skills, including the ability to work independently and meet firm deadlines under minimal supervision
• Flexible, quick to learn and with a can-do attitude
• Significant hands-on QA experience with:

TECHNICAL SKILLS

• HTML
• JavaScript
• SQL
• Mobile
• SaaS
• VB Script
• QTP
• QC
• Astra
• Test Director
• Silk 5.x
• NetMon
• TOAD
• MS Office
• Rally
• MS Internet Information Server
• iPlanet
• WebLogic
• Windows
• Linux
• UNIX
• Oracle; MS Access
• SQL Server
• Sybase

PROFESSIONAL EXPERIENCE

Sr. QA Software Engineer

Confidential, San Francisco CA

Responsibilities:

• Responsible for testing through the entire lifecycle of a project, including test case development, execution and verification.
• Tracking and reporting software defects, along with verifying resolved issues in ticket tracking application.
• Assisted in on-going process improvement for test case management.
• Managed defects and reports testing status to project teams and Lead Test Engineer.
• Provided the project team with testing progress and continuous risk assessment during the Testing phase.
• Supported validation efforts by acquiring evidence during testing phase, as well as generating validation reports at cycle end.
• Proactively worked to understand the major components of the product through training and client assignments.

Sr. QA Software Engineer

Confidential CA

Responsibilities:

• Executed Security Scans and scripting security test workflows
• Developed testing tools for API tests
• Wrote comprehensive test cases
• Tested environment setup

Sr. QA Software Engineer

Confidential, San Francisco, CA

Responsibilities:

• Designed, developed and executed QA strategy for IT projects.
• Tested back end through Onyx and Axapta eCRM applications.
• Reviewed application requirements, functional designs and operations procedures to manage the development of test strategies, test plans, and test cases
• Wrote scalable and reusable functional and regression test scripts
• Planed, designed and developed test strategies
• Managed the execution of test cycles and communicate test progress, test results, and other relevant information to project stakeholders
• Tested all aspects of Ecommerce and Community Forums/ Blogs web-based application on QA, Stage and Production environments from new users/orgs creation, and login, to the order completion on ecommerce site/ back end; from login to Forums/ Blogs activity on Community part on the website
• Mentored other QA Engineers
• Conducted onshore and offshore QA team
• Performed manual, black and grey box testing for POS system, worked in agile development, participated in daily Scrum

Sr. QA Software Engineer (contract)

Confidential, San Francisco, CA

Responsibilities:

• Worked in digital Marketing agency on an exciting website redesign for a major hardware manufacturer (Seagate.com).
• Tested the front-end for user interaction using HTML.
• Entered the defects in to the defecting tracking tool QC 10.0 and Jira.
• Provided the management with the ongoing status.

Sr. QA Software Engineer

Confidential, CA

Responsibilities:

• As a member of SIT (System Integration Test) group created and executed end-to-end test cases for Walmart.com.
• Recorded bugs in Remedy bug tracking system.
• Used QC (Quality Center) as a tool to keep test cases.
• Using PL/SQL, executed SQL queries to verified testing process for accuracy.
• Created high end scenarios to perform system integration test.

QA Software Consultant

Confidential, San Francisco, CA

Responsibilities:

• As a member of small Fee Decision Tool team:
• Reviewed technical and functional design documents
• Executed test cases and record defects to the bug tracking system (JIRA). Retested and resolved issues
• Created SQL queries to verified application reports for accuracy and completeness
• Performed test data conditioning, regression testing and testing validation
• Reviewed Business Requirement Documents, designed and executed test cases for latest version of touch screen cash register (POS).
• Used HP Quality Center for managing test cases and recording defects and participated in all documentation peer reviews.

Software Quality Assurance Designer (contract)

Confidential, San Francisco, CA

Responsibilities:

• Independently designed, spec, schedule and provided a test suite design using Quality Center
• Solved complex problems at the component or feature level
• Actively participated in multiple functional areas and proposed methods for improvements
• Used risk management to prioritize the features to be tested. Designed the key steps (“keywords”) needed as part of the test cases. Put the key steps together to build the test design. Measured how well the test design covers the product features.
• Executed manual and automated test cases using QTP, reported results, created and managed testing schedules

Confidential

Mobile Banking

Responsibilities:

• Reviewed Business Requirement Documents, System Requirement Documents, and provided input to test plans, traceability matrix, test tracking documents, and test schedule and identified high-risk areas.
• Verified all results through the application and "back-end" applications. Documented and validated problems and defects found during testing.
• Developed test scripts, test conditions, input test data, and expected results for one or more test plans, including component, assembly, product, performance, user acceptance and technical architecture tests.
• Recorded problems and issues in accordance with the project's problem and issue management plans.
• Worked with the application team to resolve any issues that arise out of the testing process.
• Tested internal tool AME (Automated Merchandise Engine).
• Reviewed Business Requirement Documents, System Requirement Documents, and provided input to test plans, traceability matrix, test tracking documents, and test schedule and identified high-risk areas.
• Verified all results through the application and "back-end" applications.
• Created and executed test cases for the Link Library module of the Automated Merchndising Engine (AME) tool.
• Reviewed Business Requirement Documents, System Requirement Documents, and provided input to test plans, test tracking documents, and test schedule and identified high-risk areas.
• Reported defects and issues to development via defect tracking tool (QC).
• Reported adverse application conditions to the Onshore Lead. Tracked and recorded data entry and scripts completed for Onshore Lead.