SUMMARY

• A QA Analyst with vast experience working in a challenging, dynamic and fast - paced business
• Environment. Experience in supporting diverse ERP information systems of a competitive
• Organization via leadership, analysis, design of customer solutions and providing efficient systems tomeet the requirements of the end-users in any organization.
• Experienced in analyzing complex business process of various enterprise and design solutions in PeopleSoft.
• Worked closely with Sponsors, Project Managers, and Technical support to ensure the success of the project.
• Analyzing and developing strategic imperatives for organization and business units using various strategic management methodologies.
• Worked on various projects that include PeopleSoft Implementation, Upgrade, Development and Production Support of application.
• Created Test Plan, Test Scenario and Test Case documents for various projects and exhibited effective testing methodologies such as Agile and Waterfall using the tool Mercury Quality Center/ALM.
• Skilled in documenting User requirement specifications into system and functional requirements; also preparing Requirement Analysis.
• Experience in Business Modeling and interacting with business users to identify information needs and initiating process changes.
• Highly motivated, organized and results oriented with excellent interpersonal, communication and presentation skills with capability of adapting to new and fast changing technologies.

TECHNICAL SKILLS

Operating Systems: Windows95/98/00/XP/Vista/7/8

Database Related Skills: MS-Access 97 & 2003, SQL 2005 & 2008, HP ALMV11.0, Test Management - HP Quality Center V9.0, V11.0, QTP, MSOffice, Project, and Visio, ICD 9, ICD 10.

Documentation Tools: MS Office suite 2003-2010 (MS Word, Excel, PowerPoint, Project, Visio, PDF& SharePoint

Packages: PeopleSoft HCM 8.3 to 9.0, Requisite pro

Hospital Applications: Cerner, McKesson, Siemens, Meditech 5.66, CPSI, Arian. Mosaiq, GE Centricity, and Allscripts

Reporting Tools: VB Studio/script

Methodologies: Unified Modeling language (UML), Rational Unified Process (RUP), Joint Application Development (JAD), Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC). Agile, and Waterfall

PROFESSIONAL EXPERIENCE

Confidential

Test Lead

Responsibilities:

• Lead & Delegated assignment to a team of 9 testers in ICD-10 conversion project.
• Assigned, reviewed and monitored tester’s daily assignment.
• Responsible for developing test plans, created test scripts, converting test scripts to ALM format and uploading converted test scripts into ALM.
• Updated daily, weekly and monthly status reporting.
• Reviews orders in Allscripts, such as plan of care, resumption of care, etc. to complete revenue cycle with creating different test cases for both ICD-9 and ICD-10 codes.
• Created test scenarios and test cases for AllScripts, Cerner and McKesson STAR.
• Involved in testing phase of system testing, integration testing and end to end testing such as UAT, Functionality, Regression, and HIPAA 5010 TCS testing.
• Gathered all requirement documentations and analyzed high level business requirement documents for Electronic Health Record (EHR) projects.
• Maintaining a close relationship with all the stakeholders involved in the project
• Reviewed business requirement documents, functional specifications and test strategy document to help document Kentucky market test plan.
• Tracked validation of requirements, records test results and indicate pass/fail in defect resolution meetings.
• Assisted ALM Admin in creating Users, Domains and their access codes & levels.
• Validated patient information / demographics in Cerner and MIRA using ALM scripts.
• Validated diagnostic codes and clinical information in Med Series 4 (MS 4) application.
• Generated daily scorecard using VB scripting for the Kentucky Market Test Report conducted
• Logged in to defects, tracked defects and created standard defect reports for higher management.
• Drove daily meetings as well as daily defect meetings and assigned defect activities among testers.

QA Tester/Analyst

Confidential, OH

Responsibilities:

• Perform requirements gathering for Medicaid claims, process and review Medicaid claims to identify the billing practices.
• Reviewed the requirements being gathered, created scenarios and created test cases against the test scenarios. Documented the results and follow through on necessary retests.
• Executed the sequences of test cases and performed Requirement Traceability Matrix against Test Scenarios and Test Cases using Mercury Quality Center/ALM.
• Developed HealthCare Transactions / EDI / X-12 related test cases and test data.
• Submitting electronic and paper claims
• Performed Validation testing of EDI transactions to complete the HIPAA enrollment process.
• Involved in testing of HIPPA 835 for the payment of claims and transfer of remittance information.
• Manually tested the Extensions in the application like Claims Entry.
• Extensively worked with EDI transactions such as 835, 837 following the HIPAA compliance EDI standard format of X12.
• Involved in end-to-end testing of 834, 837, 835 and etc.
• Set claim processing data for different Diamond module testing.
• Validated X12 and XML for EDI transaction.
• Tested the HIPPA EDI 834, 837/835 transactions according to test scenarios and verify the data on different modules.
• Conducted Back-End table testing using SQL and DB2.
• Tested claims Benefits, Payment, Authorization, Pricing for both institutional and professional claims.
• Performed Functional, Regression, and system testing for claims processing, members and providers.
• Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270/271, 276/277,837/835 transactions.
• Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice
• Track validation of requirements and records test results and indicates pass/fail and involved in defect resolution board meeting.
• Troubleshoot defects which occurred during testing, determine root cause, resolution with the Testing Team & SMEs.

Employee HR & Product Portal

Confidential, GA

Responsibilities:

• Involved and created the functional specifications between the business and the IT team to ensure better clarification of the specs.
• Developed the system and functional requirements for successful development of the system.
• Performed System Integration and Functional Testing, aligned the functional and non-functional requirements gathered. Created Test scenarios and Test Scripts against these requirements in Requirement Traceability Document.
• Participated in testing at various stages of implementation including Unit test, Functional test, Integration test, Parallel (delayed parallel), Performance/Stress test, and User Acceptance test.
• Worked thoroughly with the Team Lead for developing PS 9.0 HR, PY, BB, TAM/CG modules Test Cases, Test cycles and overall tracking of all defects using Mercury Quality Center/ALM.
• Reviewed the Test Plan created by the Test Lead ensuring that it’s in line with the Agile testing methodology. Worked with custom Application Designer objects in PeopleSoft.
• Tested applications in-depth to demonstrate that relevance of existing system functionality. .
• Designed, develop and implement test scripts and the RTM tools to create the detailed business requirements documents.
• Worked with business and technology leads to identify and create the appropriate data for testing.
• Coordinated component, system and documentation testing test results and/or changes in product design with the appropriate technical groups and Release Management
• Prepared test scripts and managed testing for various test cycles for unit test, system test, delayed parallel test and UAT.

Confidential

QA Analyst

Responsibilities:

• Understand business requirements and business operating processes/procedures in order to develop effective UAT deliverables that fully test impacted business and operational groups
• Develop detailed test conditions, test cases and scripts, and related data to ensure full coverage of the project's functional business requirements.
• Performed Test Planning, delivered Test Execution time line that are set by the business team. Finally provided weekly execution report to the testing team.
• Support documentation across extended testing team as directed by QA Analyst Lead. Participate in defect and issue resolution during QA and UAT testing cycles.
• Assess software readiness and transition products to the system test phase.
• Review test results and report findings to management, in the form of metrics.
• Review system/application requirements (functional specifications) for quality and completeness.
• Offer advice and insight on system/ application requirements and the associated effort required for quality assurance.
• Participate in team reviews of product definitions, design specifications and defect review and prioritization with other members from the QA, Development and Project Management departments.
• Lead efforts of resource planning, estimation and time tracking of team members.

QA Tester

Confidential, KS

Responsibilities:

• Planned, designed and developed test conditions, test scenarios and test cases in PS HRMS 8.8.
• Participated in Defect Management Process and supported all phases of the SDLC
• Participated in the execution of test cases and documentation of results, identifying any variances from expected results and researching the cause of that variance.
• Interacted with software developers to define and identify problems and develop resolutions.
• Worked with users to identify production problems and troubleshooting.
• Finalized specifications with SME’s for customizations or enhancements to objects or delivered processes.
• Assisted SME’s with testing and functionalities of system setup changes, along with review of all setup changes made in the Test Database and then migrated to the Production environment.
• Responsible for submission and tracking issues and cases logged with the vendors of enterprise systems.
• Coordinated the testing efforts for technical objects, and provided direction to the HRMS team on testing Payroll Interface, HR, Base Benefit and Benefit Administration in PS 8.8.
• Provided direction to HR team on testing scenario documentation and execution, tracked results, and escalated issues associated with test results, especially critical defects that would affect go live.
• Conducted software demonstrations and presentation for management and end users for QA proven dbase before rolling them into stage database.
• Developed Test Plans, Test Procedures, and Test Cases used for creating manual test script. Developed Test Plans and Test Scripts for Web Testing of PeopleSoft modules in Internet Explorer.
• Participated in high level design walkthroughs and served as the liaison between the users and the development team to help design and developed reporting changes or enhancements within PeopleSoft HRMS.

Business Analyst

Confidential, GA

Responsibilities:

• Elicited demands from the stakeholders and analyzed them for consistency, flexibility and completeness.
• Conducted JAD sessions with Subject Matter Experts to obtain domain level information.
• Developed a business vision plan that defined the primary goals and objectives of the project.
• Identified actors and use cases to create use case diagrams that described the behavior of the system.
• Used prototypes to demonstrate and verify the behavior of the system.
• Created use case diagrams and activity diagrams to view the system from different perspectives.
• Developed all operational and technical flows using MS Visio and created the Business Process.
• Created data, functional and quality requirements. Using traceability matrix to ensure that all business goals are reflected in requirements.
• Worked with User Interface interaction designers to conduct task analyses, usability tests, cognitive walkthroughs (review), customer site visits and focus groups. Assisted the configuration team with design and testing efforts.

Confidential, Jacksonville, FL

Administrative Manager

Responsibilities:

• Type correspondence, articles, reports, grants, budget, manuals and other related materials.
• Responsible for maintaining daily administrative operations for HIV/AIDS Program
• Maintaining client & staff records and information in strict confidentiality.
• Communicate with other agencies for client’s doctor appointment, referrals, follow-up, and other information.
• Data-Entry; scheduling workshops & training.
• Prepares Medicaid monthly billing & department payroll