SUMMARY:

• Around 15 years of experience in Software Testing, Quality Assurance of various business applications in Web based Client / Server and Mainframe environments, main frame testing and well versed in all stages of testing aimed at providing complete business solutions.
• Experience in Roles And Responsibilities: Interface Test Lead, Test Lead, Project Lead, Manual Tester, Automation Testing.
• Have around 8 years of Experience as Interface Test Lead, Manual Test Lead, Project Lead and Do Testing and 8 years as Testing the application.
• Experience in Automation Testing using: QTP V 11.0, Win runner.
• Types of Testing Experience:System testing, Security, Functional Testing, Cross Browser Testing, Smoke testing, Regression Testing, Web Services Testing/API Testing using: SOAP, Actional Diagnostics and Postman. Unit Testing, IVR testing, Mobile Testing, White Box, Black Box, Integration Testing, E2E and UAT testing. Interface testing.
• Experience testing: Retirement Products, Life Insurance, Auto Insurance, Shipping/TransportCorporation, Telecommunication, Banking, Ecommerce Applications.
• Experience using JIRA, ALM 12.01, HPQC 11.52, Test Director for analyzing Business Requirements, Specifications and Use cases and in Preparing Test plan, Test cases and Defect tracking.
• Experience in testing Client Server Application, Web Applications, Web Services Testing: Editing and test execution with XML through SOA and Actional diagnostics,Mainframe applications in CICS, COBOL, ORACLE 11G Forms and Reports.
• Performed Backend Testing manually using UNIX, SQL and PL - SQL
• Extensive hands-on experience in testing client-server applications developed in Pro c, c++, Visual Basic, Java, J2EE, asp. net .
• Experience using the Oracle 8i, 9i, DB2 and SQL Server Databases.
• Experience with Test Data Management for minimum of 8 years.
• Experience working and Training the offshore teams India, Manila and Co-op Students.
• 3 years’ Experience in testing AVS using IVR.
• 2 years’ Experience in Mobile testing and Tablets.
• 2 years Automation tool used QTP 11.0

TECHNICAL SKILLS

Tested Languages: Pro C, C, C++, JAVA, J2EE, HTML, ASP.net, C#, MVC3+4 VM (Razor),WCF, Entity Framework, JQuery/UI/Mobile, Knockout, Ajax, Windows Services, Visual Basic.

Methodologies: Water Fall Methodology Agile Methodology

Data Base Tools: Oracle SQL Server

3 +years: MetLife and Great West Financial

Experience in Database: DB Artisan Database Administration

Automation Tools: Win runner: 3 years QTP Version 9.11.0: 3 years

PROFESSIONAL EXPERIENCE:

Confidential, Denver

QA/BA and Lead

Responsibilities:

• Working in Two projects: QA/BA Role for Feedback and Interface Lead for Autosuite.
• Experience in White Box Testing, Functional, System and Regression Testing, Web Services/API and Web Application Testing.
• XML Testing/REST Web Services/API Testing using Postman Tool.
• As a BA Role, participate in the Business Requirement Calls and get the approval fof the Requirements.
• Understand the User stories for Functional and Business Requirements.
• Prepare the BRD by discussing with the Business.
• Experience using Oracle SQL Developer to Verify the Test results using SQL Queries.
• Participate in Team Meetings, UAT, Requirement Walkthough with Business and status calls.
• Prepare EPIC, Story, subtasks, Prepare test cases, Execute test cases and Login Defects in JIRA and ALM 12.2.
• Create Test Data for Testing Purpose by updating or inserting data in the Tables or by using Web Services and Oracle 11G forms.
• Provided Support for Team with Test cases and testing with the issue or the Questions in Testing.
• X Manager is used to execute UNIX Commands and Shell sripts.
• Verify the billing and Reports/Files generated as per the JP Morgan Clients Requirements.
• Experience using Select, Delete, Update, Insert and Join Queries to Set up the Tables to Test the Requirements.
• Use Autosys Tool to run the jobs.
• Expertise working with ORACLE 11G forms to create test data and to verify the Existing participants and Plans.
• Make sure all the Data is reported in the Feedback File and Reports as per the Existing and New Requirements.
• Experience in Production Support. Flexible to work during weekends and extended hours to complete the Tasks and Testing as per the Target dates.
• As an Interface Test Lead for Autosuite, Participate in testing two applications and co ordinate aswith other teams associated with Autosuite to make sure Cross Platform Testing is Successfull without any issues and provide the status .
• Provide Estimation of the Hours and costs of the resources for the assigned project.

Tools used to test: Oracle 11 G Forms, ALM 12.2 JIRA, X Manager, Oracle sql Developer and Autosys.

Confidential, Alpharetta GA

Manual Interface Test lead

Responsibilities:

• Lead 15 interfaces testing, co-coordinating with 15 testers from off-shore and 2 from onsite to Prepare Test Plans, Write test cases as per the SDD and SPRS, Execution of Testing, Defects to complete as per the target date.
• Involved in testing the application with various types of testing’s: System Testing, Smoke Testing, Regression, Interface testing, Functional, IVR testing, Mobile testing, Defects .
• Experience in writing Test cases for New Requirement, Provide test data to the teams, SPRS, and execution by Target completion date.
• Validate Export and Import Files. Verify the test results in informatics files.
• Create Test Data for Testing via Web Application.
• Validate the Billing statement of the policies of the participants about the deduction.
• Coordinate with leads and prepare the Job calendar to make sure all the Batches run promptly without issues to complete testing.
• Experience testing Billing, Issue Payments, Checks, Wire and EFT payments, Death Processing, Batch related to address and Privacy information, Retirement Validations, Life insurance Policies, Checks not to be cashed etc. are scheduled and processed successfully.
• Host Knowledge Training sessions to the new Team members, Partners, within the team and offshore team members to circulate the knowledge.
• Provide Support to UAT Team like help them with the Tables information and Review the test cases if needed and about Batch job schedules to validate the results once the batch jobs run as per the schedules. Help them with the Questions in Testing.
• Host the Status calls with the team to get an update and discuss about any issues and guide them to troubleshoot and I follow up with the developers to resolve the issue if needed.
• Attend scrum calls to update the status and issues if any reported.
• Maintain share points with the test cases and Test data verified and all the necessary documents uploaded.
• Coordinate with the team to host KT(Knowledge Transfer sessions) with in the Team.
• Assign defects and SPRS and Follow up with team about the status and update in HPQC.
• Create Process Flows for the Requirements using Microsoft Visio.
• Experience in Estimations target completion, resources and number of hours and costs.
• Provided support during Implementations.

Environment:Mainframe for some of the interfaces.

Tools: SQL Server, ACE: Web application, Validating informatics Files,(Export and Import), HP Quality Center 11.52 V

Languages: ASP. Net and Java, SQL.

Methodology: Agile and Waterfall method.

Confidential, Atlanta GA

Manual Test Lead

Responsibilities:

• Worked as lead for E2E Testing, System, Security Testing, Functional, Regression, and UAT testing.
• Tested the CTMS-NG in TEST and QA Regions to make sure application works as expected based on the security and Authentication testing provided for Internal and External users.
• Experience with Cross Browse testing (IE9, IE8, Fire fox, Google Chrome and Safari) make sure all the requirements/Functionalities are working as expected in Desktops, Laptops, smart phones and Ipad.(WEB API Testing Performed to test the application on smart phones and Ipad.)
• Test to make sure about the Text messages, emails shall be received successfully to the users to their phones based on the set up of the access of the user in the CTMS-NG.
• Test to make sure User shall receive an Email or Text messages when he/she receives a FAX for the schedule of the Permits and Shipments.
• Database is DB2 and Tool used to access is Data studio is used for Verification of the Results.
• Experience in preparing the test cases based on the USE CASES and executing the scripts for all the available filters with all Commodities.
• Worked with client to establish and maintain a consistent test methodology and to resolve questions during the testing process.
• Worked closely and attend meetings with BA and Users to add and update the BRD
• Participated in the Implementation testing for Release Deployments.
• Log and reporting Test and QA Region Defects and UAT Defects and reporting the progress of the test cases being done to the Upper Management..
• Analyzing the application-specific software and performs ambiguity reviews of business requirements and functional specification documents.
• Participated and hosted daily status meetings and UAT meetings and discuss the Business Requirements with UAT/SME.
• Trained Coop students regarding Tools used for testing and the Process of Testing and new testers as needed.

Environment: Visual Studio 2010, DB2 Data Studio

Tool: HP Quality Center. Data studioLanguages: C#, ASP.NET, MVC3+4 VM (Razor), DB2, WCF, Entity Framework, JQuery/UI/Mobile, Knockout, Ajax, Windows Services, SQL etc.

Methodology: Agile

Confidential, Charlotte, NC

Quality Analyst /Project Lead

Responsibilities:

• Prepared requirements traceability matrix (RTM), Test Plan and Test cases based on requirements, Log in Defects using Quality Center
• Creating test sets, test folders and test cases and test plans and moving them to Test labs using Quality center.
• Testing Interactive Voice Response to make sure that IVR response as per the requirements, and works as per the VUI
• Developing, preparation of Voice User Interface document.
• Execute the XML scripts using Soap Scope and Actional Diagnostics 8.1.3.
• Testing the transactions and balances etc with mainframes CICS
• Testing the Debit card, credit card, over draft protection plan, Wire transfers, Electronic Funds Transfer, Billing, Payments,, Statements and online transactions.
• Tested the web application -Mortimer.
• Experience in preparing the test cases based on the USE CASES and executing the scripts. Worked with client to establish and maintain a consistent test methodology and to resolve questions during the testing process.
• Provide Support during Implementations.
• Used advanced knowledge of applications to provide technical assistance in identifying, evaluating, and resolving highly complex test problems.
• Plans and directs quality assurance schedules and assignments, and monitors project status in comparison to cost/time projections. Logs, tracks, and verifies resolution of software and specification defects.

Environment: Mainframes (Rumba), MVS, IVRTools: Quality Center 9.2, DB2, Actional Diagnostics and Soap ScopeLanguages: COBOL, JAVA.

Methodology: Water fall

Confidential, Ashburn VA

Systems QA Project Lead (Contract)

Responsibilities:

• Experience System, Functional, Regression, End to End, Interface Testing, UAT and Performance testing using XML scripts.
• Coordinated UAT testing with business users and assisted them in test data creation and execution. User Acceptance Testing (UAT) with users to receive customer approval and sign off.
• Two years of Project lead experience for Regression and New releases.
• Maintain Quality center uploading the requirements, creating test sets, test folders and test cases and test plans and moving them to Test labs, execution of the test cases, Log in Defects and reporting the progress of the test cases being done in Quality center.
• Have Experience installing QTP and assisted the colleagues in the installation and configuration
• Experience in testing mainframe applications in COBOL, DB2, JCL, TSO, and ISPF, DB2, Editing and test execution with XML through SOA.
• Written SQL queries validate the tables for backend testing.
• Participated in Change Request meetings to document changes and implemented procedures for test changes.
• Tested the web application CEOMS-Customer Interactive Operating System
• Log the defects in Quality Center 9.0 and follow up with development team in getting the resolution in timely manner.
• Participated in the meetings scheduled for the test cases review and Participate in E2E, IST and UAT testing.
• Debug the problem to determine root cause analysis and provide development team sufficient detail to understand, replicate and resolve the issue.
• Worked extended hours During Implementation and to work with Colorado, India and Manila Team.
• Delegate assignments to team members; attend meetings, resolve issues faced by team members, gather status from team members and provide status to management, alert management about critical issues and follow up for resolution.
• Tested the scripts and trained the team members about the installation of QTP and the process of testing the scripts and validating the results.
• Automated 300 test scripts using QTP and trained 4 members in Manila and 6 members in VDSI India team.
• Supported pre-implementation and post implementation activities like validations etc.

Environment: Java, J2EE, Windows XP, SQL, PL-SQL, Oracle, MVS, ISPF, TSO, DB2, FILE-AID, VSAM, SPUFITools: QTP 9.5, Quality Center 9.0, SOA for XML scripting.

Confidential, Ashburn, VA

Tester

Responsibilities:

• Performed Manual Testing: System Testing, Black Box testing, Gray Box testing, ISTand Automation Testing using QTP 9.2 for Regression Testing.
• Deploy the QARs (builds) to the QA environment and test them.
• Experience testing video online project, testing for login authorization, purchasing of videos, parental controls, payments and returns and subscription so on.
• Used XML for sending API requests to the servers. Validate XML responses to make sure that the XML requests were successful. Familiar with SOAP and Web services architecture.
• Validate LOG files for analyzing the problem.
• Verify the customers billing statement
• Supported pre-implementation and post implementation activities like validations etc.
• Experience in Net Work Management system and Web based application.
• Performed System, Black Box testing, IST and UAT Testing.
• Performed both Manual/Automated Testing.
• Executed UNIX Shell scripts to automate various repetitive processes and procedures and SQL Queries to Validate the results.
• Smoke Testing, White Box Testing, black box, Functional Testing, Regression Testing

Environment: Java, Shell Scripts, C++, UNIX, Oracle, I planet 4.1/6.0,, Putty, Windows XP.

Confidential

QA Tester

Responsibilities:

• Unit Testing, Integration Testing, System Testing, UAT.
• SQL queries and analyzed the server performance on UNIX
• Track Defects via clear Quest
• Prepared Test Plan and Test cases based on requirement using Test Director.
• PerformedSystem, Integration, End to End Testing, Functional, Black box and White Box Testing.
• Participated in Change Request meetings to document changes and implemented procedures for test changes.
• Managed requirements and developed Test Scripts and Test Cases using Test Director.
• Implemented and automated regression test scripts based on business requirements for the Trade Desk using Win Runner.Enhanced the scripts by adding control and conditional statements using TSL.
• Used GUI, Text, Bitmap, Database checkpoints and synchronization statements extensively to customize the Win Runner scripts. Parameterized the scripts and data driven the tests to improve the flexibility of the tests.
• Manually performed Back-End testing by writing SQL queries.
• Ran UNIX shell scripts for various operations.

Environment: Java, SQL, UNIX, Shell Scripting and Windows 2000.