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Senior Quality Assurance Analyst Resume

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Billerica, MA

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SUMMARY:

Innovative Senior Software Quality Assurance professional with extensive experience in all phases of software and web based development life cycle. Effectively analyzes, designs and implements Black and Grey Box test strategies. Excellent troubleshooting skills with ability to efficiently communicate complex technical information to non - technical audiences. Consistently enhances existing systems with new features and performance improvements.

CORE STRENGTHS IN:

  • Business and functional specifications
  • Team leadership
  • Test planning and documentation
  • User experience design principles
  • Meeting strict production deadlines

TECHNICAL SKILLS:

Operating Systems: Windows 95, 98, 2000, NT, XP, Vista, 7, MAC, Macintosh

Software: MS Word, Excel, PowerPoint, Outlook, Visio, SharePoint, Project 2007, Team Foundation Server, TFS, Perforce, Quick Test Pro, QTP, HP Quality Center, Lotus Notes, Adobe, Photoshop, Wiki

Languages: C++, Visual Basic, VB, HTML, CSS, Java, JavaScript

QA Methodologies: Waterfall, Agile, Scrum

PROFESSIONAL EXPERIENCE:

Confidential, Billerica, MA

Senior Quality Assurance Analyst

Responsibilities:

  • Mentored test team of 12 subject matter experts in the fundamentals of software quality assurance methods.
  • Improved efficiency of product test coverage.
  • Influenced the design, development and deployment of yearly release versions of customer facing software products and web based applications.
  • Improved program accuracies and customer satisfaction.
  • Designed and administered annually updated quality assurance databases on Lotus Notes tracking test progress to weekly development and engineering release notes on software product changes.
  • Maintained and monitored version controlled manual test case database.
  • Created multi-year index of specific product enhancements introduced within Requirement and Specification documents.
  • Expanded the ability for cross-team collaboration on continuous product improvement projects.
  • Championed 3-year transition to HP Quality Center as exclusive QA test tracking tool.
  • Conducted on-going which facilitated the transition to process changes.
  • Lead tester in development of 7 new web based products.
  • Analyzed legacy coding of data 2500 import fields and usages from internal and external programs.
  • Created comprehensive non technical documentation of the import specifications.
  • The annually updated documentation assisted end to end testing and was widely used for competitive analysis across business units.
  • Led transition to automated regression testing using QTP and Virtual Machines improving test case coverage by 80% across 8 planned product updates.
  • Authored 120 User Acceptance Tests. Conducted daily team “Stand Up” sessions to report findings.
  • This method improved team morale and revealed opportunities for product improvements.

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