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Senior Data Analyst And Quality Analyst Resume

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Orlando, FL

SUMMARY

  • 7 + years of experience in software Quality Assurance Analyst and Software Testing of Client - Server
  • Highly proficient wif Manual Testing, Performance and Automated Testing.
  • Has in-depth and up-to-date noledge of testing methods, concepts and processes and practices.
  • Expertise in analyzing business specifications and developing Test plans, Test Metrics test scripts, test cases and executing them.
  • Experience in Functional testing, Integration testing, Regression testing, Performance testing, Load testing and User acceptance testing, Verification and Validations.
  • Experience wif client facing web application and related back end issue.
  • Specialized in user application requirement analysis, developing Test plans, Test Strategy and Test cases to verify application functionality against business requirements manually and by using automation tools like Rational Robot & Silk Test tool.
  • Strong background in performance / load testing for web, client server, n-tier configurations.
  • Experience developing Performance Test Plan and Test Data Strategy.
  • Experience in testing different application wif in different script like JAVA, and C++.
  • Experience and noledge of SDLC using Waterfall, RUP and Agile (Scrum, XP) methodology.
  • Excellent noledge in end-to-end performance testing process and methodologies.
  • Highly motivated, self-starter able to work independently and collaboratively wifin a diverse technical team.
  • Worked on Web Services, WSD Land Service Oriented Architecture (SOA).
  • Experience includes teh testing of Client/Server and WEB based applications using automated testing tools like Load Runner, Jscript, Quick Test Pro, and Test Director.
  • Experience in testing java applications and .net, web applications.
  • Strong teamwork skills and teh ability to communicate wif all management levels.
  • Developed Execution & maintained test plans and test scenarios
  • Proficient in Planning, Developing, Scripting, Executing, validation and Analyzing Performance Tests.
  • Experience in testing ICD10, ICD9, HIPPA, QNXT,FDA21, POS and MITA
  • Testing skills include White Box Testing Black Box Testing, Security Testing, regression, integration, volume and stress testing.
  • Experience in Performance tuning of SQL queries.
  • Has effective working relationships wif business/client team to understand requirements, develop tactical and strategic plans to implement technology solutions to meet customer/business expectations.
  • Formulated Test Plans based on teh user Requirement Documents, design requirement document and System Requirement documents for teh Functional, Regression, Load, Performance and User Acceptance Testing.
  • Performed various types of testing including Functional, System, Integration, Regression and Performance testing using software testing tools such as QTP, Load Runner 9.5 and Quality Center.

TECHNICAL SKILLS

Defect Mgmt Tools: ALM, Quality Center, Test Director, Tealeaf, Myat&t zone, share point, Telegence, Jira, EMT(Error management tool), SWITT tool, and AOL

Testing Automation Tools: HP QTP, Winrunner, LoadRunner, Selenium web driver.

Test Languages: SQL, HTML, Java, Java Applets, XML, Visual Basic, WSDL, Web Services

Application Servers: Web Logic, IBM Web Sphere.

Web Servers: Internet Information Server (IIS), Apache, Web sphere

Databases: Oracle, MS SQL, SQL server

Web Service Testing Tools: SOAP UI, Rest Client

Internet Tools: Front Page 2000, HTML, and DHTML

OS Expertise: Windows, UNIX

Documentation: MS-WORD, MS-EXCEL, MS-Office and VISIO-5.

PROFESSIONAL EXPERIENCE

Confidential, Orlando, FL

Senior Data Analyst and Quality Analyst

Responsibilities:

  • Performed regression testing, integration testing, system testing, functional testing, and negative testing in web application.( att.com)
  • Worked in Agile environment.
  • Filed defects in ALM if there is coding defect to development team.
  • Filed defects in Jira if there is issue in HTML to HTML team.
  • Filed defects in chat room of EDD team if there is issue wif yahoo email connected to Confidential &t
  • Filed defects in AOL if there special request from customer to delete or update which cannot be done in teh web application.
  • Provided log files to teh development team to get teh quick fix.
  • Used SQL to get teh log file from teh back end.
  • Prepared daily report wif respect to teh error code dat customer get when they use Confidential &t web site
  • Addressed issues to teh right team after issue has been detected and can be recreated, for teh quick fix.
  • Used Myat&t zone to access teh customer account, which halp to analyze customer’s issue and recreate teh issue.
  • To get more details about teh issue customer are facing we use Tealeaf to view their session.
  • Tealeaf is also use to create teh report and to track teh progress made after fix is available.
  • To find teh root cause of issue we use SWITT tool and EMT which allow us to view record of teh customer Confidential teh back end and halp to decide which team teh issue must be address to.
  • Updated teh error codes (codes dat customer sees if there is mistake from Confidential &t sides or customer side) wif teh user message and solution using EMT tool.
  • Communicated wif different teams to address, to verify, to analyze and to recreate teh issue.
  • Used share point as bridge to connect us wif customer having issue.
  • Addressed teh issues dat are posted in share point.
  • Investigated teh issues dat are posted in SharePoint and tried to find teh resolution using our experience and noledge before handing it over to right team.
  • Created issues in Share point.
  • Used Telegence to get teh billing information of customer which immensely to find resolution of teh issue or to address to teh right team.
  • Participate and conducted in all kind of meeting such as sprint meeting, problem management meeting related to teh project.
  • Coordinated test data creation
  • Created test scenarios from teh user stories for teh business approval
  • Participated UAT team for testing in user acceptance testing in QA environment.

Environment: ALM, JIra, Tealeaf, Telegence, SQL, Myat&t zone, EMT, share point, Java, HTML, AOL, UNIX

Confidential

Manual tester/selenium Tester

Responsibilities:

  • Developed and performed test script for EPIC and CERNER.
  • Developed Agile roadmap for teh testing.
  • Developed Agile framework wif teh test lead and project Manager.
  • Developed test cases using epic learning videos since they did not has business document.
  • Performed system testing, integration testing, end-to-end testing and UAT.
  • Performed black box testing.
  • Perform automated testing using Selenium IDE and Selenium web driver.
  • Performed test cases for different kind of modules like ADT, WILLOW, RADIANT, HIM etc. Starting from teh scenario of registration of a patient to billing and claiming teh charges.
  • Wrote teh test cases by understanding teh hospital billing workflow, claim workflow and hospital and clinical workflow.
  • Retesting was done in support of defect remediation
  • Created test script for teh detail system navigation, system input and expected result.
  • Reported defects and performance results
  • Coordinating test data creation
  • Reviewed and analyzed teh scripts before transferring to ALM.
  • Wrote test case for ICD 9, ICD 10 and HIPPA scenario.
  • Performed test cases to make sure dat teh application has both ICD-9 and ICD 10 codes different fields like diagnosis and procedure conducted by nurse, physician and claim department.
  • Performed automated testing in ALM.
  • Linked test plan, and test cases in ALM.
  • Defect were analyzed and tract in ALM
  • Verified system by executing test cases prepared for ICD10 and ICD9.
  • Participated in regular project sprint meetings related to testing.
  • Worked in teh agile environment.
  • Involved in User Acceptance testing.

Environment: ALM, WINDOW XP, ICD-10, ICD-9, PL/SQL, FDA21, POS, Selenium IDE, Selenium web driver. SQL, MS-Access, Sybse

Confidential, Milwaukee, WI

Senior QA/Web Service Tester

Responsibilities:

  • Developed and implemented test plans, scripts using teh detailed business requirements document provided by teh Business Analysts.
  • Developed detailed Test cases using teh prototype.
  • Performed Integration Testing, System Testing, Negative Testing and Regression Testing on teh application.
  • Performed Black Box Testing.
  • Executed automated Test Scripts using Quick Test Professional.
  • Captured teh design of test cases and test procedures in Quality Center.
  • Linked requirements to test cases in Quality Center.
  • Tested web services using SOAP UI
  • Planned and prepared test scenarios and test scripts and enhanced them according to teh requirements.
  • Ensured all Quality Assurance and testing activities are conducted throughout teh life cycle and dat teh results from these activities are verified.
  • Automated Regression test scripts by using QTP 11.0.
  • Defects were tracked, analyzed, and documented using Quality Center.
  • Reported Issues wif screen shots for teh Development Team and Re-Tested teh same for closing teh Issue.
  • Created test scenarios from teh user stories for teh business approval.
  • Performed Smoke, Functionality, Integration, System, Regression Testing based on teh Specifications and requirements document in.
  • Involved in writing PL/SQL commands in doing test data validation.
  • Written SQL queries for data validation.
  • Worked in fast paced Agile environment, wif good interaction wif deployment and development team to ensure dat defects are rectified in a timely manner
  • Involved in a third party vendor data in .xml format validation.
  • Executed Test Cases and validated teh results before sending teh Test Summary results to teh user for teh release approval.
  • Effectively used QTP to run Regression tests.
  • Identified teh Regression Test Suite for all teh involved applications, which can be used for all teh similar future releases.
  • Stream lined teh Defect Management Process and involved in QA process improvement activities (HP Quality Center).
  • Involved in UAT
  • Facilitated defect tracking and problem determination throughout teh life cycle

Environment: Quality Center, Java, JDBC, EJB, JSP,SOAP UI, HP Service Test, Web Services, Unix, PL/SQL, POS, WSDL, Windows XP, crystal reports, QTP, Sybase, VB Scripting, VB.Net, VM Ware, Oracle.

Confidential, Bedford, TX

Manual/Selenium Tester

Responsibilities:

  • Communication of testing strategy, scenarios, scripts, and results to other teams as necessary in agile environment.
  • Identifying and tracking defects dat directly impact Portal’s ability to carry out normal business functions.
  • Developed Detailed Test Plan and Test cases for teh application based on User Requirements/Use cases.
  • Used Selenium to perform automation of application
  • Involved in understanding of teh functionality and design teh module.
  • Review of test scripts and importing them into teh Quality center.
  • Wrote test scenarios for ICD10 HIPPA, QNXT, MITA and ICD9.
  • Verified system by executing test cases prepared for ICD10 and ICD9.
  • Used Quality center for bug tracking and reporting, also followed up wif development team to verify bug fixes, and update bug status
  • Participated in regular project sprint meetings related to testing.
  • Involved in teh User Acceptance Testing, Participated in various meetings and discussed Enhancement and Modification Request issues.
  • Has worked on AGILE methodology by testing story cards and participated in estimation sessions, show and tell sessions.
  • Identifying Critical test case on each release and updating Regression Suite.
  • Manually tested teh application to baseline before going for teh automated testing.
  • Preparing SQA (Software Quality Assurance) reports to describe teh limitations and scopes of teh project.
  • Worked wif performance testing team.
  • Work wif business and technology leads to identify teh appropriate data for testing, and prepare dat data for teh test cases.

Environment: Windows 2000 NT, UNIX, DB2, SQL, Quality Center, WSDL, EJB, Selenium, ICD10, ICD9, MS Access

Confidential, Boston, MA 

Data Base Testing/QTP Tester

Responsibilities:

  • Analyzed Reviewed Business Requirements and Functional Specifications of teh application.
  • Executing test cases including black box testing as well as automation
  • Involved in requirement gathering and analysis.
  • Analyzed business and system requirements for teh Prudential Financial Website.
  • Involved in developing teh Quality Assurance Test strategies.
  • Worked on various System bottlenecks like CPU utilization, and analyzed on memory Utilization.
  • Worked wif various teams to fix problems and duplicate online problems in teh Test lab.
  • Responsible for UNIX batch testing, wif data loads, extracts, data feeds from external sources.
  • Used Test Director to maintain test cases and test scripts.
  • Performed Regression testing to ensure quality using automated testing tool.
  • Performed User Acceptance Testing (UAT).
  • Built and released changes into teh QA, staging, and production environments.
  • Developed SQL Queries to perform database testing.
  • Extensively worked on applying DDL and DML Statements.
  • Interacted wif development and QA Teams to ensure overall quality of teh software.
  • Developed various reports to communicate testing issues wif teh project manager.
  • Performed manual testing and data integrity/back end testing by executing SQL statements.
  • Used QTP for regression testing.
  • Interacted wif developers in resolving teh defects investigated in teh application during testing.

Environment: Windows 2000 NT, UNIX, Oracle 8.x, DB2, VB 6.0, SQL, PL/SQL, Crystal Reports 8.0, Test Director7.6,,Web services, WSDL, QTP, Windows Scripting.

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