SUMMARY

• Information Systems Professional with extensive experience in Defect Management and Quality Assurance.Dedicated with strong project management and coordination skills. Team player with excellent analytical and problem solving abilities, and demonstrates outstanding attention to detail. Thrives in a fast - paced environment, meets tight deadlines, and multi-tasks successfully.People-oriented professional whom known for delivering quality results.
• Quality Assurance Analyst with 7+ years of Test Lead / Quality Assurance/PerformanceTester experience in Manual and Automated SoftwareTesting
• Excellent experience in the areas of Software Testing, Business Analysis, Quality Assurance with expert level skills in strategic areas of Functional Testing, Integration/System Testing and Regression Testing
• Excellent knowledge of iterative Software Development Life Cycle (SDLC) process, Data Analysis & Requirement Analysis
• Possess excellent skills in Manual Testing along with skills in Automation Testing using Quick Test Pro (QTP), and HP Quality Center
• Experience in analyzing Business Requirements and Functional Design Document to develop Test strategy, Test Plan, Test Scenarios and Test Cases
• Proficient in the process of Validation and Verification of Manual/Automated testing with emphasis on Smoke testing, functional testing, White Box Testing, Black Box Testing, Grey box testing, Regression Testing, Backend (Database) Testing, Load, performance, Stress, Ad-hoc, Security testing and User Acceptance (UAT) Testing
• Experience in working with AGILE methodology
• Experience in effective test planning, test execution, analysis of test results, defect logging and tracking
• Experience in developing Traceability Matrix (RTM) and collection of test metrics
• Experience in designing test cases and test scripts based on business and system requirements Experience in writing SQL queries to perform Database testing/back end testing
• Experience in using UNIX/Linux commands and writing Unix Shell Scripting
• Proficient in reviewing and analyzing Functional Requirement Specifications and developing Test Plan, Test scriptsand Test Cases.
• Involvement during all phases of business process testing (BPT) from identification of best fit regression test cases for automation, creation of business components and test cases, test automation and execution
• Proficient skill in quality assurance plans, requirements documents, hardware/software specifications, Design Qualification, installation qualification, operational qualification, Process Qualification, Standard Operation Procedures
• Ability to work with development teams, business analysts and other stakeholders and help to deliver quality results
• Extensive experience in coordinating testing effort, taking ownership of test deliverables, status reporting, issue escalation and follow ups
• Excellent communication and interpersonal skills and an excellent team player
• Self-motivator, quick learner and having strong analytical and problem-solving skills
• Extensive experience in working on an onshore/offshore model
• Managed and lead medium (4 people) sized teams spread across onshore and offshore

TECHNICAL SKILLS

Testing Tools: Quick Test Professional (QTP); UFT, Quality Center, Selenium, Web Jet Admin, Digital Send Software, Windows Hardware Quality Lab(WHQL), VuGen,Driver Test Manager(DTM), Aptest and Bugzilla

Testing Methodologies: Verification & Validation, Functionality testing, LoadRunner, Duration testing, Performance testing, System testing, Regression testing, Reliability testing, Acceptance testing, Localization

Languages: SQL, UNIX scripting, Shell scripting, VB script, .NET, Java, Python, HTML, CSS, PHP, JQuery

Database: Oracle SQL, SQL server

Automation Framework: Windows Logo Kit/Driver Test Manager

Operating Systems: Windows NT/2003/XP/2007, UNIX/Linux\, MS-DOS

Browser: Internet Explorer, Safari, Mozilla Firefox, Chrome

MS-Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook

PROFESSIONAL EXPERIENCE

Sr. Quality Assurance (QA) Analyst

Confidential, NY

Responsibilities:

• Coordinate defect call on daily bases and review defects with Business, IT, Infrastructure team, Senior Executives, testers and Document and distribute the meeting minutes
• Contributes to and monitors test planning, test preparation and scripting, and test execution according to defined best practices, standards and procedures.
• Prepare Daily, weekly defect report and distribute to upper management and answer their queries and questions for the progress of project.
• Responsible for Business analysis and requirements gathering while preparing the test strategy documents
• Extensively used Agile method, V-Model and Lean concepts for test strategies
• Involved in creating the design and technical specifications for the data flow process of the project
• Creation of test strategy document and test scripts
• Reviewing and participating in walkthrough of Design Documents, Test Plans with development managers, system analysts and developers
• Anchor user acceptance testing by closely coordinating with end-users
• Maintain issue logs for the project during system integration and User acceptance testing phases.
• Follow-up on the defects with each defect owner and ensure fields in QC have been updated accurately and make sure the production implementation date is assigned to each defects.
• Work with offshore team to get the latest testing results as well as defect updates.
• Responsible for the quality center workflows changes and communicate to all participants
• Utilizes analysis to collaborate with team of users, analysts and consultants to determine solutions and required configurations to meet program requirements.
• Directs the activities of the QA team members to ensure quality and timeliness of QA project completion.
• Use QC to create and report daily testing result and test defects metrics to stakeholders and UAT team.
• Supported UAT tester with testing needs and issues.
• Actively participated and coordinated Disaster recovery testing.

Environment: Quality Center 10.0, Microsoft Office, Windows XP, Windows 7.

QA Analyst

Confidential, MA

Responsibilities:

• My responsibility includes: meeting with business users to understand requirements and start writing test cases.
• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements.
• Performed Manual and Automated testing for the test cases using Quick Test Professional.
• Used QTPCheckpoints and Regular Expressions for checking web pages, images, texts, and tables.
• Divided tests into multiple actions to design more modular and efficient tests.
• Extensively used Quality Center for scheduling test and defect tracking.
• Developed Test Plans, Test Cases, Test Scripts, Test Strategy, Test Scenarios and Test Reports.
• Developed and executed test plans; test scripts (for regression and functionality testing) metrics reports and defect tracking
• Tested the application in different environments and after builds.
• Analyzed requirements and independently executes test plans and test scripts based on planned project schedules and in accordance with AGILE methodology
• Interacted with business analyst team to understand business requirement
• Understood and contributed to the process of test estimates and project schedules
• Involved in execution of automated (QTP) test scripts for Build Verificationtest cases from QC
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL statements on the Database
• Interfaced with developers to resolve technical issues and investigated software faults
• QA testing includes web-based application utilizing Java, object oriented power builder and Visual Basic, Oracle database.
• Entered defects and attended the entire QA walk thru, test plan meetings and defects meetings.
• Maintained and reported daily status and Visio flow charts, which were provided to management for project tracking.

Environment: Windows NT/ XP, Microsoft Access, MSOffice, MS Project, and Java

Quality Assurance (QA) Analyst

Confidential, NJ

Responsibilities:

• Analyzeand dissect system requirements.
• Technical specifications to create and execute test cases for large business initiatives.
• Involved in execution of the report with appropriate parameters and compare the report data with the table's data by executing SQL queries.
• Involved in logging of defects in QC and QTP.
• Processed, configuration, testing, priced, audited, and adjusted Medical, Dental, Vision, HMO, PPO, Medicare, Enrollment claims while maintaining 100% accuracy.
• Participated in Bug Review meetings
• Track all issues in an issue management system - Quality Center for internal applications, or an agreed upon application for manage issues or enhancements.
• Responsible for Integration testing, System testing and Regression testing.
• Involved in execution of Automation scripts for Regression testing with Quality Center.
• Involved in Production support testing.
• Coordinated User Acceptance Testing (UAT) with Business users from environmental services, accounting and Tax.
• Conducted Data Validation checks by comparing the UAT backend Database and the Production Database (this was done when the UAT database was updated and almost in synchronization with the Production database).
• Understanding Business Requirements for the data commission requirements.
• Involved in Preparation of test plans, test cases based on requirements and uploaded them into Quality center tool.
• Involved in the preparation of multiple Test Plans for each specification documents.

Environment: Windows XP, XML, Oracle, Toad, UCPS (United Claims Processing System) Quality Center.

QA Tester

Confidential, Fremont, CA

Responsibilities:

• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements.
• Performed Manual and Automated testing for the test cases using Quick Test Professional.
• Used QTPCheckpoints and Regular Expressions for checking web pages, images, texts, and tables.
• Divided tests into multiple actions to design more modular and efficient tests.
• Extensively used Quality Center for scheduling test and defect tracking.
• Developed Test Plans, Test Cases, Test Scripts, Test Strategy, Test Scenarios and Test Reports.
• Reported defects using Quality Center and interacted with the development team to resolve any defects/issues.
• Managed Requirements, Test Plans, and Test Cases using Quality Center.
• Performed Positive and Negative Testing using Data driven tests.
• Designed and implemented SQL queries for QA testing and report / data validation.
• Performed Integration, Regression, UAT and Database testing.
• Mapped and tested XML files.
• Prepared status summary reports with details of executed, passed and failed test cases.
• Responsible for updating and maintaining Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Prepared QA Sign off Document based on the Test Plan approved by Project Manager, Developers and QA Manager.
• Worked closely with the QA Manager and QA Lead to discuss/decide major activities, scopes and milestones in the QA life cycle.
• Prepared Requirements Traceability Matrix.
• Organized weekly Project status and Task Review meetings.

Environment: Quality Center, Clear Case, Quick Test Professional, Load Runner, Oracle, XML Linux, Web server, XML, Oracle.

QA Analyst

Confidential, MN

Responsibilities:

• Actively involved in preparing business and technical documentation for applications in design, which would serve the development team. Developed user requirements for the POS application.
• Created business and functional requirements documents utilizing MS Word.
• Part of the planning team. Developed Test Plans, Test Cases, Defect Reports.
• Validate the functionality of the application Via Automation. Created and Executed test scripts in QTP. Parameterized common test data and wrote reusable functions to reduce redundancy and improve the modularity of the scripts. Responsible of batch testing by executing different sets of test cases. Used Jira for defect tracking and defect management
• Created Manual test cases for each functional module and automated the bug free test cases for regression testing. Manually tested calculations of home and auto insurance rates and cross-checked for results. Involved in GUI testing of the application.
• Involved in Regression testing using Quick Test Professional after modifying and documenting the existing scripts. Data driven testing was performed using a data table and Quick Test Pro's ability of parameterization. Involved with working in all the phases of SDLC methodologies.
• Automated Backend Tests using SQL and Quick Test Pro's Database check point ability.
• Created different scenarios for load testing by using ramp-up and ramp-down conditions.
• Closely interacted with the Test Analyst to resolve the critical problem
• As a test analyst responsible for updating the test scripts and executing these scripts
• Performed Back End testing by writing SQL queries to perform transaction testing. Conducted walkthroughs in an effort to identify and realize the processes and flows involved in the new system. Organized meetings with the developers, testers, and other team members.
• Worked with external vendors to incorporate their products into the application.
• Performed SWOT analysis. Compiled UAT (User Acceptance Testing) for testing purposes.
• Created documentation for the release that included Implementation Plan, Support Plan, and Support Training.

Environment: QTP, Jira, Bugzilla, Windows OS, Oracle, UNIX, Java/J2EE, TOAD, Web Sphere, XML

Quality Analyst

Confidential

Responsibilities:

• Analyzed the top-level requirements for software functions for each Business Process.
• Conducted walkthroughs and meetings with project team, end users/application owners to understand the application/SRS document.
• Performed software requirements traceability analysis to trace software requirements to (and from) system requirements and to risk analysis results.
• Created Test Strategies and Test Cases to satisfy Test Requirements and documenting the same in Test Director.
• Involved in writing test cases and reviewing them on Test Director.
• Involved in manual/automated testing for the system integration testing.
• I did testing on UNIX and windows machines.
• Created global re-usable actions using Quick Test Pro for automated scripts across projects.
• Used Quality Center for reporting defects.
• Wrote test plans and test cases that identify the schedules, environments, resources (personnel,tools, etc.), methodologies, cases (Inputs, procedures, outputs, expected results) using Test Director.
• Performed system testing to ensure the validity of the requirements and mitigation of risks prior to formal acceptance.
• Extensive use of SQL queries to validate data in the Oracle database.
• The Test report was developed by using Test director.

Environment: QTP 8, Test director 7.2, Windows2000/2003, Solaris 7, Java, HTML, SQL, MS-Access.