OBJECTIVE

• A highly talented and accomplished Quality Analyst with 9 plus years of diversified experience in IT as a Quality Assurance Analyst is seeking QA Analysts position which will utilize and in corporate my current skills and experience, as well as expand them to assist the organization in being successful.

SUMMARY

• 9+ years of IT experience in Software Testing.
• Proficient in the complete Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Business Analysis
• Extensive experience in Verification, Validation, and Integration Testing.
• Analyzed requirements, design documents, functional specifications, use cases and data experiences in preparing and executing the Test Plans, Test Scenarios, Test Cases and Test Procedures and Defect Management.
• Experience in designing different automation frameworks.
• Developed Test plans, Test cases and test scripts manually and using automation tools like Quick Test Professional(QTP) and Quality Center.
• Extensive work experience and expertise in Black Box Testing, User Interface (UI) Testing, Integration Testing, System Testing, User Acceptance Testing (UAT),Performance Testing and Regression Testing.
• Ability to dig into technical problems and write clear and detailed Defect Reports in different defect tracking tools like JIRA, RALLY, Team Track.
• Excellent conceptual and working knowledge on testing in Oracle, SQL Server, Sybase environment, Visual studio.
• Working as a QA Analysts in Implementing the Lean Process improvement methods to improve quality, eliminate waste, reduce time and reduce total cost in the Development process.
• Extensive Documentation Skills for use in Standardization of Testing and Programming Procedures and Guidelines.
• Basic Understanding on Selenium Web Driver and qTest.
• Ability to work independently and in a team under deadline pressure.
• Performed System, Regression, Functional, Integration, Security, Usability, 508 Compliance, Cross Browsing, Graphic User Interface Testing.
• Involved in validating the data in the back end using SQL Queries.
• Extensive knowledge and experience in Agile and Waterfall Methodologies of Software Development Life Cycle.
• Participated in JAD sessions and communicated with Business and Development Team.
• Performed Graphic User Interface Testing and Accessibility (508) Testing using JAWS;
• Performed Cross - browsing Testing of Web-based application using Internet Explorer, Mozilla, Chrome, Safari

TECHNICAL SKILLS

Tools: Quick Test Pro, qTest, Quality Centre, IBM Rational Functional Tester

Reporting Tools: MS Word, MS-Excel, Crystal Reports

Operating Systems: Windows family

Databases: Oracle 8i/9i, MS SQL Server, DB2, My SQL

Web Technologies: HTML, XML

Web Browsers: Internet Explorer, Firefox, Chrome, Safari

Miscellaneous: MS Office Suite

PROFESSIONAL EXPERIENCE

Confidential, Iowa

Test Analyst

Responsibilities:

• Participated in Agile development process and updates daily status during sprint before going to Standup Meetings.
• Participated in all Agile Sprint planning activities such as user story creation, point estimation, related defects while paying particular attention to testability.
• Performed Unit testing (White box testing) on application modules.
• Performed Ad hoc, Integration, functional, UI, System testing manually.
• Performed Cross- Browser and Cross -Platform testing to verify the application consistency
• Create test plans, test cases and documented processes based on project documentation.
• Performed End to End testing on various builds for UI and Functional Validations.
• Validating bugs and ensure fixing of bugs by the development team with reduced defect aging.
• Analyzed the bugs before assigning to developers and always provides defect logs in the bug reports as a reference to for more clarification on bug behavior.
• Used ALM (Quality Center) as a bug tracking tool.
• Worked with Release team for build and deployment failures and for environment issues.
• Involved in validating the data in the back end using SQL Queries.
• Experience in an agile development environment with Scrum experience.
• Support to the production for each release
• Performed Graphic User Interface Testing and Accessibility (508) Testing using JAWS;
• Communicating with team members and managers by participating in bug review meetings
• Actively participated in weekly and Daily project status meetings and bi weekly team meetings.

Environment: Windows 7, SQL developer, Rally, Perforce, Quality Center.

Confidential

Test Lead

Responsibilities:

• Analyzed the system requirements and developed detailed test plans and test cases and provided the documentation.
• Involved in monitoring the Queue’s (COMM/Incident/Follow-up), assigning the ticket and addressing it within the SLA and provided the resolution/escalated on time
• Involved in Smoke Test for the applications like WWE, MBP, EP and MASS
• Followed the SOPs, worked with in SLA and documented the same as per process while working on a Service Request.
• Collaborated with product management teams in an agile environment to develop a comprehensive set of tests for web-based applications.
• Understood well on how to handle Major Incidents, SCSM down, tool issues and other priority issue within the SLA and the escalation path.
• Involved in resolving customer issues over IM/Phone to help them understand the tool /resolution
• Provide access to the users to various tools(Regsys, DMS, etc) and applications(MBP, WWE, etc)
• Have been a mentor for new employees who excelled in the project.
• Performed Unit testing (White box testing) on application modules
• Prepared manual test cases for service appointment creation, modification and deletion.
• Created functional test cases for different appointment creation scenarios
• Created, scheduled and ran the Scenarios using QC to generate the necessary graphs.
• Prepared test plans and strategies for new requirements.
• Prepared test plans for the major integration modules.
• Performed black box testing for all the modules including business service, controller and data service layer components.
• Checked logs for different service notification

Environment: ASP.NET, Microsoft propriety tools, SQL, Quality Center and Win XP/Vista.

Confidential

QA Tester

Responsibilities:

• Involved in the creation of test plan and test cases based on functional specifications required for Manual Testing of marketing campaigns (promotions).
• Determined user requirements and goals by conducting meetings.
• Designed, scheduled and executed test plans within the pre-defined timeframe.
• Performed GUI testing manually.
• Preparation of Test Summary, Test Scenarios, Test cases documents
• Performed Functionality testing of the application.
• Conducted Backend testing on the Oracle Database using SQL.
• Performed Integration testing and Configuration testing.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Coordinated with the developers on Result and Defects Status on a regular basis.
• Executed Test Cases manually and used locally developed tool for bug and defect tracking.
• Participated in Inspection and walkthroughs.
• Analyzed system requirements and developed Test Plans
• Performed Regression testing of the application.
• Provided weekly updates through status report using Test Director
• Interacted actively with the team in identifying bugs and resolved the bugs
• Conducted Functional, Regression and User Acceptance Test (UAT.
• Participated in regular sessions and team meetings to discuss the issues evolved out of testing.

Environment: .NET, Oracle, Internet Explorer and COIN application

Confidential

QA Analysts

Responsibilities:

• Involved in gathering the Business Requirements, Functional Requirements, Design Specifications document.
• Analyzed technical specification and business specifications and created Test plans and Test cases in Quality Center Management tool.
• Developed both positive as well as negative test cases and entered into Quality Center.
• Performed functional, system, integration and regression testing.
• Performing backend/database testing to ensure data validity by running SQL queries.
• Generate Test Data for positive and negative test scenarios.
• Facilitated the daily scrum meetings, planning, review and retrospective.
• Involved in participation and verifying the project testing scope, and objectives through internal project management methodologist.
• Job operated within a very agile environment, with daily scrum meetings; stand up meetings, burn-down charts,, presentations and review.
• Used Mercury Quality Center to execute the test cases.
• Developed manual test cases for Regression Testing based on the requirement documents.
• Detect several defects, report and track them using Quality center (QC).
• Performed the Functional Verification Test, Regression, User Interface (UI) and User Acceptance Test as per the requirement in various environments.
• Executed the test scripts and managed testing activities using Quality Center.
• Involved in Module Testing for the Premium policy application Screens & Menus.
• Interacted with the development teams in resolving several issues.
• Worked with the development team very closely and made sure that all the defects were fixed and closed in a timely manner.
• Involved in validating User Acceptance Testing in test script and design the test plan for VMS testing.
• Developed and executed SQL queries for backend testing.
• Worked in Agile methodologies.
• Attended weekly project review meetings with Product Management and Development team.

Environment: Quality Center, VAX/VMS, SQL, Accent R, Visual Basic

Confidential

Support Engineer

Responsibilities:

• Involved in gathering the Business Requirements, Functional Requirements, Design Specifications document.
• Build the Exe’s for the plants CPP, Lexan and Burkville
• Analyzed technical specification and business specifications and created Test plans and Test cases in Quality Center Management tool.
• Developed both positive as well as negative test cases and entered into Quality Center.
• Performed functional, system, integration and regression testing.
• Performing backend/database testing to ensure data validity by running VAX RDB queries.
• Generate Test Data for positive and negative test scenarios.
• Facilitated the daily scrum meetings, planning, review and retrospective.