SUMMARY

• An accomplished QA professional with 11+ years of overall experience delivering high quality enterprise Web and Mobile applications for fortune 500 clients.
• Leading large onshore and offshore QA Teams - Test Engineers & QA Analysts for bigger projects
• Responsible for Improving the quality of the software releases and Defect Management
• Experience testing Mobile Applications designed for both iOS and Android platforms
• Gold Trainer - Lead the team in Mentoring and Training the New hires and existing Team Members on Domain and Process Compliances as per client requirements
• Efficient in analyzingSystem Requirements,Use Casesand other documents to gain overall understanding of the new application todetermine the appropriate level of required testing.
• Experienced in designing end-to-end testing framework that supports both manual andautomated testing for backend, GUIand websites.
• Experienced in developing and maintainingTest Plans,Test Scripts, Test Cases, Defect Tracking, and Reporting
• Extensively worked inQuality Assuranceusing Testing methods for bothManualand Automation tests with all phases of Software Development Life Cycle (SDLC) in Requirements gathering (SRS), Analysis, Design, Development, Implementation, Testing, and Production & Maintenance Methods using Waterfall,CMM, andAgile/Scrum.
• Experienced in Automation tools (creating Test Scripts and test execution) like Selenium and Echo (proprietary test automation tool in AON-Hewitt)
• Strong experience in Function, Integration, Regression, Smoke, Sanity, User Acceptance and End to End Testing
• Strong Business Knowledge in US Benefits - 401(k) - Defined Contribution.
• Experience using Defect Management tools like Maestro,and HP ALM
• Experience using Maestro and HP ALM for Reporting and Metrics
• Experience on Tortoise SVN and Upoint (A proprietary tile based web portal) and Java
• Application development experience using Mainframe tools - Workbench Configuration

PROFESSIONAL EXPERIENCE

Confidential, Stamford, CT

QA Lead

Responsibilities:

• Responsible for overall QA strategy and planning forIn-house and Client Projects: e-Homework application geared towards homework management for elementary and middle school students
• Punctual Payments - Payments Platform for small business
• LeagueUp - Mobile platform connecting and managing Business Contacts
• Involved in entire QA Life Cycle which includes Test plan, Test Requirements, Test cases and test execution
• Managing a team of 12 QA resources - Onshore and Offshore
• Analyzed Functional Requirements, Developed test cases, identified and documented test data and RTM.
• Generated automated test templates using Quality Center and involved in writing scripts to test some applications.
• Linked Requirements to Test Cases usingHP QC,to ensure traceability throughout the testing cycle.
• Experience in testing Android and iOS applications
• Performed Backend Testing to confirm Data Accuracy and Integrity
• Performed Smoke, Sanity, Functional, Integration, Regression, System Testing activities
• Participated in daily SCRUM meetings and contributed in Triage meetings
• Updated test results in Quality Center and involved in team meetings to review those.
• Defects were tracked and reported using Quality Center.
• Prepared & delivered daily and weekly Test Execution status reports to Senior Management

Confidential

QA Lead

Responsibilities:

• Lead the team in Gap Analysis, Test Planning, Test Execution, RTM, Test Audit, Defect Detection, Defect Analysis. Translated the business requirement and technical design into requirements in HP-QC.
• Participation in walkthrough with the Client, the Business Service Manager, the Business Operations Manager and Test Manager for requirement clarification and signoff.
• Analyzed and reviewedSystem Requirements Document(SRD) andSystem Requirements Specification(SRS) to ensure testability and identify discrepancies orerrors in the functionsinterface, data structure and performance of the system.
• Developed and Documented Test strategy, scenarios and Test cases, test plan in accordance with the Business Requirements Documents
• Used to develop Test Plan, Test Strategy, Test Cases, and executed them in test lab (QC/ALM) and excel sheets.
• Raised and Track the defects in HP-QC, using appropriate snap shots, and log the defect
• Tested web, links, buttons and different modules related to mobile,web Upoint (internal portal App).
• Validated links and data on the emulator, simulator and real time mobile environment.
• Analyzing the requirements for writing test cases, creating Test Plan, develop test cases for test plans for Function Testing, Integration Testing, User Acceptance Testing.
• Creation of Test Scenarios and preparation of Automation framework and test scripts.
• Involved in testing application on different mobile platformssuch asiOS(iPhone, iPad) and android
• Expertise on testingNative appandWeb app.
• Tested mobile application on different devices using asimulator(Device Anywhere).
• Execution of Test Cases and reporting of Defects
• Closely coordinated with Development team for bug resolution and Retesting
• Creating the batch jobs in the testing environment and testing the same.
• Testing the Complete Functionality Web, Mobile app (on iOS and Android) and Upoint in order to make sure the new fund functionality is working correctly.
• Periodical reviews and test audit to match the execution results with the test requirements.
• Regression testing of the overall product.
• Total team size 9 (3 at onshore and 6 at offshore), the team consists of 4 automation engineers and 5 manual test engineers

Confidential

QA Analyst

Responsibilities:

• Daily Meeting with the QA Lead, Business Implementation and Business service managers for finalizing the requirements and signoff
• Played a pivoted role in the Requirement gathering, Design and Test planning phase
• Played a lead role in analyzing the Requirements for writing the test cases
• Lead the team in developing the test plans for Function Testing, Integration Testing, Regression testing, Acceptance Testing and Automation test scripts
• Creation of Test Scenarios and writing test scripts for the AFT Web Automation tool.
• Execution of Test Cases and reporting of Defects
• Closely coordinated with development team for fixing bugs and retesting the post fix scenarios
• Testing the complete functionality to check the UPoint Portal Application is stable and the functionality is not broken anywhere
• Conduct Test Audits to make sure the actual results is matching the Test Requirements
• Regression testing the overall UPoint portal application using the AFT web automation tool.
• Total Team size 7 including Manual and Automation testers (3 at onshore and 4 at offshore)

Confidential

Senior QA Tester

Responsibilities:

• Execution of Test Cases and reporting of Defects
• Functional and Integration testing of Web, TBA(GUI), Mobile and IVR applications
• Regression testing of the overall product.
• Peer reviews and mentoring.

Confidential

QA Tester

Responsibilities:

• Test the internal IVR application of the call center
• Test execution for function testing, integration testing and regression testing
• Reporting the defects

Confidential

QA Tester

Responsibilities:

• Test the ERP application of the eDesigner client to check if the functionality is working as expected
• Test execution for function testing, integration testing and regression testing