Quality And Assurance Manager Resume
Sandy, UtaH
Objective
- Find a challenging career working in Quality Assurance or Information Services
TECHNICAL SKILLS
Operating Systems: Linux, Mac OS X Leopard - Mavericks, Windows Server, Windows 95 - Windows 8
Software / Hardware: Selenium, Spirent (load testing), Perl Scripting, Shell Scripting, HP (Mercury) Quick Test Pro, Spiratest, Clonezilla, Partimage, VMware, Virtual Box, PostgresSQL, MySQL, ARCserve backup, Subversion, Apache, IIS, Test Track, Ghost, Rockwell Transend, Convergence, Untangle NGFW, Untangle ICC, Phonetastic, Callware, Callegra, GroupWise 5.2, Lotus Notes, Microsoft Office, Libreoffice, Exchange 5.5 and 2000
PROFESSIONAL EXPERIENCE
Confidential - Sandy, Utah
Quality and Assurance Manager
Responsibilities:
- Test Software for bugs and usability problems.
- Lead testing team in forming quality plans, processes and procedures
- Design and develop automated test scripts
- Attend and participate in bug review meetings
- Creating reports for upper management based on completed test cases and bug tracking database
- Develop and review test cases
- Install and configure servers and network for the testing lab
- Install and configure vmware servers for testing lab
- Work with engineers on improving the product
- Network / Web testing
- Black Box testing
- Performance and Load testing
- Regression testing
- Ad-hoc testing
- Security testing
- Create and review technical documentation
- Administer the product update web servers in Amazon cloud.
- Installation and Administration of the Exchange Email Server
- Administration of ARCserve and Crash Plan backup systems
- IT - Repair and Configure Workstations
Confidential, Sandy, Utah
Testing Supervisor
Responsibilities:
- Act as a mentor and provide guidance to less experienced testers
- Hire and manage testing team
- Test Software for bugs and usability problems.
- Develop and review test cases
- Install and configure servers and network for the testing lab
- Answer technical support calls from trained resellers about a voice mail system that runs on Novell and Windows NT.
- Team lead for technical support on reporting, administering and testing Software Problem Designs (Bugs)
- Create Technical Documents
- Travel to customer sites on service calls.
Confidential, Cedar City, Utah
Assistant Manager \ Manager
Responsibilities:
- Responsible for customer service (handling customer complaints and special orders.)
- Responsible for state license and Federal firearm reports.
- Responsible for repairing and assembling bikes, exercise equipment, stringing racket ball and tennis rackets.
Confidential, Park City, Utah
Ski Technician
Responsibilities:
- Responsible for maintenance, repair and rental for skis and boots.
- Responsible for customer service.