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Quality Assurance Analyst Resume

Jersey City, NJ


  • 4+ years of experience testing web - based, client server, and mobile applications
  • Proficient in all phases of Software Development Life Cycle (SDLC) and Bug Life Cycle (BLC)
  • Experience in both Agile Scrum and Waterfall Methodologies
  • Expertise in performing Functional, Regression, System End to End, and UAT testing
  • Proficient in using tools such as Quality Center (QC), Application Lifecycle Management (ALM), Jira, and TSYS (C3)
  • Great communication skills both verbal and oral


Operating Systems: Windows XP, 7, 8, Apple, Android, and Linux

Microsoft: Microsoft Words, Excel, PowerPoint, & Access

Testing Tools: Quality Center (QC), Application Lifecycle Management (ALM), Jira, and TSYS (C3)

Database: Oracle SQL Server

Browsers: IE, Chrome, Firefox, and Safari


Confidential, Jersey City, NJ

Quality Assurance Analyst


  • Followed Agile Scrum process for testing new features and
  • Took part in Sprint Planning, Sprint Review, Sprint Retrospective, Daily Stand-Up, and Sprint Grooming Meeting
  • Reviewed the Product Backlog with Developers and QAs to prioritize the Sprint Backlog
  • Participated in Sprint Planning Meeting to discuss which user stories to include in Sprint Backlog and length of Sprints
  • Discussed user stories and acceptance criteria with Product Owner and any issues with the Scrum Master
  • Created test cases and design steps in Test Plan module of Application Lifecycle Management tool
  • Ran test cases from the Manual Runner in the Test Lab module of Application Lifecycle Management tool
  • Entered new defect and managed defects in the Defect module of Application Lifecycle Management tool
  • Reviewed critical and high defects with developers
  • Retested defect fixes once defect was Ready to Retest status
  • Created graphs on ALM to view test status
  • Prepared test regions by enrolling test accounts
  • Utilized TSYS (C3) to update account information
  • Tested both iOS and Android mobile devices
  • Assisted in reviewing peers test cases and design steps when needed
  • Trained new hires with tools and team process

Confidential, Wilmington, DE

Quality Assurance Tester


  • Followed the Waterfall process to test defect free applications
  • Participated in Requirement meetings with Business Analyst and Lead to understand all features included in the Business Requirement Document
  • Created detailed Test Plan document and reviewed it with Business Analyst, Project Manager, QA Manager, QA Lead, and Developers
  • Acquired Test Plan approvals once the document was presented
  • Took part in Weekly Team status meeting to give updates of project
  • Entered Parent and Child Requirement in the Requirement Module of Quality Center
  • Reviewed Business Requirement Documents, Content Documents, and visual documents before creating scenarios and test cases
  • Created Test Cases, Design Steps, and Performed Requirement Traceability Matrix in the Test Plan module of Quality Center
  • Imported Test Cases from the Test Plan module to Test Lab module and ran tests
  • Logged defects in both the Test Lab and Defect module
  • Passed and Failed steps in the Manual Runner
  • Created detailed defect report once a step’s expected result did not match the actual result
  • Preformed backend, User Interface, functional, regression, cross browser, and system end to end testing

Confidential, Jersey City, NJ

Quality Assurance Analyst


  • Followed the Waterfall methodology to test applications
  • Tested both on web-based and client server applications
  • Participated in meetings such as Requirement walk-thru, Test Plan walk-thru, Director All Hand, Lead one on one, and Kick Off meetings
  • Assisted team to create Test Plan and Test Strategy documents prior to testing
  • Created test cases according to test scenarios created from the Business Requirement Document
  • Imported requirements and test cases from Excel to Quality Center
  • Utilized Jira and Quality Center tracking tools for logging and viewing defects
  • Participated in Defect Review meeting with Business Analyst, Project Manager, QA Manager, QA Lead, Developers, and QAs to discuss all bugs
  • Executed Regression test cases and updated steps when application was enhanced
  • Executed Functional and End to End test cases for new features

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