SUMMARY

• 8+ years of QA/Testing experience including Testing Web Applications, Client Server, Database Testing, Data Warehouse Testing and GUI Applications.
• 8+ years of creating Test Plans & Test Cases, Team Management, Onsite/Offshore co - ordination roles, Resource planning, Scheduling, Work allocation, and preparation of Status/progress reports.
• 8+ years Strong SQL queries experience - Performed both white and black box backend testing
• Performed Functional System Integration Testing, Interface Testing, Regression Testing, Compatibility, Usability, Database/backend(ETL), End to End Testing, User Acceptance Testing (UAT Testing)
• Have exposure to Automation framework and executed QTP scripts as part of regression testing.
• Has Working knowledge of Waterfall & Agile development methodology
• Expert in HP Quality Center version 10.0, 11.0, MS TFS/ Test Manager, Rally testing applications in .Net & Java.
• 5 years of experience with System Test Metrics - Collect data and analyze metrics. Refine process to enhance test effectiveness & product quality.
• Worked with Technology partners and established test process guideline across various organization
• Strong communication skills with experience in leading teams, offshore coordination, client communication
• Self-starter, independent, along with the ability to accept responsibilities and meet tough deadlines
• Excellent Analytical and problem solving skills.
• Competent liaison between Technology Group, Business and personnel with excellent communication, presentation, analytical and problem solving skills
• Manufacturing, Retail, Insurance, Airlines, Energy, Utility, Hospitality, Agricultural
• Holds Masters in Business Administration.

TECHNICAL SKILLS

Functional: System, SIT, UAT, Regression, Agile, Disaster-Recovery, Production Readiness, Usability

Operating System: Windows, Unix

Technologies: Java & .Net

Environment: Client-Server, Mainframes, Web

Database: Oracle 7.3, 8.0, 8i, DB2, MS SQL Server

Tools: HP ALM, HP UFT, MS TFS/MTM, WinRunner, TestDirector, HP Quality Center, JIRA, RALLY, BugZilla, CA Clarity, MS Project, SharePoint

Domains: Insurance & Healthcare

Methodologies: Waterfall, Agile SCRUM, Hybrid

Others: MTM, TFS, VSTS, UFT, Visual Studio, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin TDD BDD cucumber automation framework XML, SOAP, salesforce, SOA, Device Anywhere, Perfecto Mobile, iOS Android mobile testing native Blackberry simulator emulator handset iPad, teradata clarity ppm Rest API Shell scripting VB script coded UI FIDDLER RALLY UNIX LINUX JIRA

PROFESSIONAL EXPERIENCE

Confidential, Mooresville, NC

Sr. QA Analyst / Mobile Tester / Engineer

Responsibilities:

• Review Design Specification and Functional documents.
• Identify the scope of the testing required for a release based on the requirements document.
• Prepare Test plan after discussions with the test team and have it reviewed and approved by the management/ development team.
• Identify the required metrics and work to have them in place.
• Testing mobile application for features, functions, modifications, enhancements, integration points, and reports to ensure successful migration from a testing to a production environment.
• Identify the needed testing effort by calculating the sizing needed for the given release and plan the effort needed for the same.
• Figure out skills are needed and balance the test resources accordingly with those needs based on their own interests as well. Also identify if there are skill gaps and plan training and KT sessions for the identified test resources.
• Identify the tools for test reporting, test management, test automation, etc. and educate the team as required to be able to use those tools.
• Defect tracking and bug reporting using Quality Center. Analyzed BRD and create test scripts and test scenarios for various mobile banking environments.
• Hold meetings within the test team to make sure everyone is aware of what the fellow team members are doing.
• Validate and approve entry/exit criteria forms for SIT Testing.
• Create Test Cases, Test Scenarios in Quality Center and ensured traceability to Business Use Cases
• Involved in the complete Software Development Life Cycle (SDLC) in an Agile Environment.
• ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Preparation of Daily Defect Report and Weekly Status Reports.
• Conducted Functionality and Regression testing during the various phases of the application on different Mobile devices and different Mobile OS platforms like Andriod, IOS, Windows and Blackberry
• Interact with developers and discuss technical problems, reported bugs and support development team.
• Conduct re-validation and verification of bug fix.
• Tracking defects through to Closure.
• Preparation of Daily Defect Report and Weekly Status Reports.

Environment: Android, IPhone, IPAD, Java, J2ee, ActiveX and DB2, Web Commerce, Win2000, Win98, and Win NT, Quality Center.

Confidential - Richardson, TX

Senior QA Analyst

Responsibilities:

• Worked on Aerial - Member repository application, iExchange the provider’s application, ARIS & WorkLoad Manager (WLM) applications.
• Aerial UI Enhancements included validating new dropdown, questionnaire & updating of existing.
• Questionnaire validation in UI to ensure questions, answers, rating, total score & cross validation with xml doc.
• WLM file upload in WLM UI & validating Load, drop & error reports. Confirmed that no Aerial program/ task were created for those not requesting outreach.
• WLM UI Enhancement
• Personal information update, add new SPOC, reassign members to new/ different SPOC.
• SPOC extract into spreadsheet from database - complete report/ by FHA name, for a date range.
• Update the WLM UI to view Digital Wake data/ report that was sent to Confidential from 01/05/2016, option to pull reports by member subscriber id & Export to XL. Cross checked with db. report.

Confidential - Atlanta, GA

Sr. QA Analyst

Responsibilities:

• Designed and maintained test schedules, test plan, test strategy, test assignment documents for various testing activities.
• Scripted the Test cases and Test plan and get them reviewed/verified by the Product Owner and the QA Team.
• Tested Ecommerce website involving Web, In-Store, Catalog, E-mail and Social modules
• Involved in manual and automation testing.
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Involved in Mobile Computing testing with Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.
• Tested SOA processes and methodologies used to deliver Customer order application, New Web application for quality standards interface to meet customer expectation.
• Responsible Test planning, Test designing, and Test execution of Ecommerce application
• Modified and Edited the XML to validate the SOAP UI Services
• Performed Web Service Testing experience using SOAP UI pro
• Doing testing on iPhone device as well as the emulator (iPhone simulator)
• Developed and automated UI and API functional test scripts using Java
• Functionally validated Web Services delivered in SOAP XML format as provided in specification
• Worked on SOAP XML, Web Services integrated with java Applications using SOA Tools
• FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribbution system (GDS)
• Tested the SOA Web Service applications using WS methods and interfaces and measuring from a Unit, Functional and Load perspective with the help of WSDL files and XML files.
• Created and executed scripts manually for Functionality testing
• Executed test cases through Quality Center and reported defects in ALM/Quality Center.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
• Tracked defects using Quality Center.

Environment: Windows, ALM/Quality Center, SQL, XML, SOAP UI, J2EE, 360 Commerce, SOA, POS Register, Oracle, Android, iPhone3, iPhone4, iPad (2), Tablets, Mobile devices like Samsung, Blackberry, HTC, LG, MS Office Suite etc.

Confidential - Richardson, TX

Senior QA Analyst

Responsibilities:

• Participated in BRD/HLD Walkthrough with Analysis team.
• Created Test Strategy and Test plan for the project.
• Created test scenario/test case for the entire application.
• Conducted test case walkthrough session among team members.
• Created Traceability Matrix.
• SIT & Regression testing of application.
• Be a point of contact for query escalation/consolidation/resolution working with Test coordinator.
• Generated QC Dashboard reports for requirement coverage and defect mapping to test cases.
• Participated in Defect meeting during SIT execution phase.
• Executed Test cases.

Confidential - Plano, TX

Senior QA Analyst/Test Lead

Responsibilities:

• Onsite QA Point of Contact for HLPRM & NDDB Applications
• Conduct and Manage project delivery across Test Planning and Execution phase working with offshore QA team and Onshore Analysis and Development team
• Participated in BRD/HLD/LLD walkthrough with Business, SA & Dev team and determine testability and coverage.
• Prepare Project Test Plan & Test Strategy to outline environment, setup, risks, scope, assumptions, dependencies, and strategy
• Engage in SWAG estimates and detail estimation for planning, development and execution of test efforts.
• Responsible for project test delivery and test capacity management - functional (black box and white box), system and regression testing.
• Conduct Defect Management and Project status meeting using Quality Center.
• Generate QC Reports for Senior Management.
• Worked with DEV/SA to resolve all offshore queries.
• Perform Test suite review of offshore deliverables - Test cases & Test Results
• Facilitated Test case walkthrough with LOB/SA/DEV resources.
• Conduct daily call with offshore testing resources.
• Ensure necessary Regression Test coverage.
• Executed QTP Scripts for Regression.
• Developed Traceability Matrix to ensure test case coverage.
• Extensive SQL exposure to validate Package and executing scripts.
• Participated in SIT and UAT testing.
• Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Facilitated Lessons learnt session among various stakeholders.
• Executed Test cases.

Confidential - Dallas, TX

QA analyst

Responsibilities:

• Participate in Scrum meeting & Daily status meeting with Technology team
• Rewrite the existing test cases to make them more descriptive for the enhanced application by running the current application & new ESE application side by side
• Created new test cases for missing validation from the existing test suite
• Created Traceability Matrix for requirement coverage
• Performed Manual testing, Functional testing, and Regression Testing
• Interacted with developers for status of the bugs and re-tested the fixed Bugs.
• Analyzed the defects and categorized them based on severity.
• Responsible for prioritizing the defects and assigning to development
• Used Test Manager for Test execution and defect tracking
• Performed test execution for various user roles - BMall Employee, Admin & Broker.

Confidential - Woodland Hills, CA

Test Consultant /Test Engineer

Responsibilities:

• Participated in BRD/Use Case/LLD walkthrough with Business, SA & Dev team.
• Performed Use Case Analysis with SA & QA team
• Prepared Project Test Plan & Test Strategy.
• Estimation and Resource Loading.
• Acted as point of contact for any Issue Escalation from offshore.
• Interacted with IT Development, Business and Infrastructure teams to facilitate project delivery.
• Participated in Defect Management and Project status meeting.
• Worked with client SA to resolve all offshore queries.
• PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
• Wrote Test Scenario / Test Cases based on the Functional Specification/Requirement document.
• Developed Traceability Matrix to ensure test case coverage.
• Generation of Test data requirement from Test cases.
• Executed Functional and Regression testing.
• Defect Analysis and Tracking of Defects.
• Provided metrics around project status and defect status.
• Performed UAT testing on the request of LOB.
• Created User documentation for LOB, Which was used by LOB for Training the user groups.
• Tested all the Quarterly and Monthly releases
• Executed QTP scripts to generate test data for Policy team and validate regression test cases.

Confidential - Woodland Hills, CA

Test Consultant /Test Engineer

Responsibilities:

• Participated in BRD/Use Case/LLD walkthrough with Business, SA & Dev team.
• Performed Use Case Analysis with SA & QA team
• Effort estimation and capacity planning
• Interacted with IT Development, Business and Infrastructure teams to facilitate project delivery.
• Participated in Defect Management and Project status meeting.
• Worked with client SA to resolve all offshore queries.
• Wrote Test Scenario / Test Cases based on the Functional Specification/Requirement document.
• Conducted test case walkthrough with Client and offshore team.
• Generation of Test data requirement from Test cases.
• Participated in SIT and UAT testing
• Performed End to End Testing along with other teams
• Executed Test cases using HP Quality Center
• Defect Analysis and Tracking of Defects.
• Issues and Defect Resolution working with other groups
• Created QC Dashboard reports for the team/management
• Participated in Lessons learnt session with other stake holders.