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Quality Assurance Analyst Resume

Secaucus, NJ

SUMMARY

  • 8 plus years of work experience as Software Quality Assurance Engineer and 2 years experience as IT Trainer/Faculty.
  • Excellent communication and interpersonal skills with ability to co - ordinate activities with offshore & onsite teams and work in a team environment as well as independently for the deliverables.
  • Software Quality Assurance experience in testing using Ektron CMS, JIRA, Testlink, TestRail, Xcode, Genymotion, Litmus, Integrity, Xenu, Quality Center/Test Director, Mantis, BERT, Jenkins, InSite, AlertSite, Charles Proxy, Optimizely, Browser plugins.
  • Excellent understanding of SDLC and QA methodologies like Waterfall and Agile.
  • Experience in UI, Black Box, Functional, Regression, Smoke/Sanity, Backend & Integration testing, end to end testing and UAT for iOS native app, Web (N-Tier) and Client/Server architecture based applications.
  • Experience in Responsive Design testing of applications on different platforms such as Windows, Mac OS, iOS and Android mobile devices.
  • Expertise in creating test plans, and designing test scenarios and test cases using SRS, BRD, FRS and Use Cases, Acceptance Criterias, Flowcharts.
  • Excellent knowledge of Internet/ Web technologies such as SEO.
  • Experience in providing timely and accurate feedback to management and development teams regarding product quality to achieve scheduled targets.
  • Experience in delivering all testing deliverables successfully according to the agreed milestones.
  • Experience in generating and distributing defect related metrics to delivery and business team in order to achieve high quality product releases in a timely manner.
  • Possess a disciplined, professional and quality centered approach with strong analytical and problem solving skills.
  • Strong individual contributor with good multitasking and time management skills.

TECHNICAL SKILLS

Testing Tools: Ektron CMS, JIRA, TestRail, Testlink, Litmus, Quality Center/Test Director, Mantis, BERT, AlertSite, InSite, Jenkins, Charles Proxy, Genymotion, Xcode, Optimizely, Integrity, Xenu, Jing, Snagit, Browser plugins.

Programming Languages: Knowledge of C++, Java, Shell Script, HTML

Databases: Knowledge of MS SQL Server, MySQL

Operating Systems: iOS, Android, Windows, MSDOS, Unix, Linux, macOS

Servers & Browsers: MS IIS, AWS, Internet Explorer, Mozilla Firefox, Chrome, Safari, Microsoft Edge

Modeling Language: UML

Office Tools: MS Office 2010

Protocols: TCP/IP, Telnet, LAN, WAN, HTTP, HTTPS, SSL

Query Tools: MS Query, SQL Plus

Development Methodologies: Agile, Waterfall

PROFESSIONAL EXPERIENCE

Confidential, Secaucus, NJ

Quality Assurance Analyst

Responsibilities:

  • Primary contact for product support to Editors, Business by solving publication issues, managing user accounts on CMS, giving walkthrough of new features launch.
  • Create, design and manage webpages of the site using Ektron CMS (Content Management System).
  • Perform UI, Black Box, Functional, SEO Optimization, HTTPS Compliance, Regression, Smoke/Sanity, and User Acceptance testing on websites across all browsers (Chrome, Firefox, Safari, I.E.11, and Microsoft Edge), platforms (Windows and Mac), mobile devices such as smartphones (iOS and Android) and tablets (iPad).
  • Verification of responsive web design on screens of different sizes and orientations as well as on different browsers, devices and platforms developed in Ektron CMS (Content Management System).
  • Use JIRA as issue and project tracking tool in Agile based projects.
  • Create functional, regression and sanity test checklist of the website as well as document new CMS features on Editor’s User Guide/Manual.
  • Manage and work with offshore team for responsive design testing.

Environment: Jira, Ektron CMS, iPhone 6/6+/7/8/x, iPad Air 2, Pro iOS 11/12, Samsung galaxy s7 android 6/7/8, Integrity on Mac, Xcode, HTML, CSS, Browser plugins, MS Word, MS Excel, Jing, Xenu, Mac OS.

Confidential, New York

Quality Assurance Engineer

Responsibilities:

  • Primary QA resource for multiple projects for the company’s major clients Bayer and Celgene. Projects include websites redesign, new website launches, e-blasts, functional testing of Interactive panels for client’s annual global meetings such as ASCO, AAN, and Celgene’s “Abraxane Resource Guide” iOS native app for iPad.
  • Verification of responsive web design of desktop websites on screens of different sizes and orientations as well as on different browsers, devices and platforms developed in WordPress, an open source CMS (Content Management System).
  • Perform UI, Black Box, Functional, Regression, Smoke, and User Acceptance testing on the websites across all browsers (Chrome, Firefox, Safari, I.E.11, and Microsoft Edge) and platforms (Windows and Mac) via VirtualBox, Xcode as well as on actual desktop and mobile devices such as smartphones (iOS and Android) and tablets.
  • Involved in SEO (Search Engine Optimization) verification of websites which include verification of: Alt texts of images, Sitemap URLs, image URLs, Page titles, Meta descriptions, Meta keyword tags.
  • Verification of e-blasts/emails across multiple email clients via Litmus, a web based email testing tool as well as on actual email clients on both desktop and mobile native apps and browsers. E-blasts testing include email responsive design across email clients, functional testing of call to action and hyperlinks, UTM code values, email content.
  • Functional testing of iOS native app on Veeva platform for Pharma Sales team.
  • Participate in end user testing of VR applications using VR gears such as Oculus Rift, HTC Vive, and Samsung gear.
  • Use JIRA as issue and project tracking tool in Agile based projects.
  • Create functional test cases documents for Celgene websites.
  • Manage and work with offshore Dev team for Bayer websites.
  • Communicate the ongoing changes and results by maintaining daily test log and e-mailing the QA Status Report to the whole team involved including the Producers, Project Managers, and Developers.

Environment: JIRA, WordPress, iPhone 6/6+/7/8/x, iPad Air 2, iOS 10/11, Samsung galaxy s7, s8, android 6/7/8, Integrity on Mac, Screaming Frog SEO Spider tool, Xcode, VirtualBox, Adobe Creative Cloud, Amazon Web Services, Genymotion, HTML, CSS, Browser plugins, MS Word, MS Excel, Jing, Litmus, Mac OS 10.12.6 Sierra.

Confidential, New York

Sr. Quality Assurance Engineer

Responsibilities:

  • Primary/lead QA resource for WTE iOS native application in an agile based project.
  • Analyze, discuss and plan the functionality of any new feature launch with Developers, Product Director and Project Manager. Analyze and confirm the requirements from the Product Director to identify any missing functionalities and suggest any enhancements required for the feature.
  • Review, analyze and provide QA testing time estimates for the upcoming sprint’s user stories, and enhancements in JIRA.
  • Create functional and regression test cases on TestRail for both Manual and Automation testing.
  • Reduced regression test execution time of the application by identifying test cases that could be automated.
  • Manually test the complete functionality of the WTE iOS application including UI, Functional, integration testing between the app, GCMS an internal CMS tool and the services, as well as across the application on multiple mobile devices and desktop. Test for app stability, native ads and report all the issues found through JIRA.
  • Test on multiple iOS devices such as Apple watch OS2, iPhone 5/6/6 plus/7, iPad 2/Air 2 on iOS 9+, 10+.
  • Worked on multiple projects such as i) ‘Personalization’ which is rendering of recommended articles to users based on their due date, the week, the trimester and the month of pregnancy. ii) “New Community platform (Phase 1)” from Ruby to Lithium for better performance and user engagement. The WTE Community drives about half of all attention across WTE application with over 5 million discussions and 40 million posts. iii) Photo Journal. iv) ATS Compliance. v) iOS 10 update.
  • Experience in using various tools and softwares required for iOS app testing such as Charles Proxy for testing service calls, content feed testing tracking omniture values, performance testing; A/B testing via Optimizely.
  • Experience in testing WTE app on Android mobile devices too, as well as on Genymotion an Android emulator.
  • Work with WTE Customer Support team who provides daily feedback from users. Monitor and review the reported issues and prioritize them based on the severity of the issue.
  • Execute automation builds on Jenkins and review the results both on Jenkins and TestRail.
  • Manage and work with offshore QA Team in Ukraine, from assigning tasks to reviewing testing results of both manual and automation testing.
  • Manage crowdsourced testing service provided by a U.S. based vendor company ‘Applause’.

Environment: JIRA, TestRail, Jenkins, iPhone 5/6/6+/7, iPad 2/Air 2, Apple Watch, Android mobiles - Samsung Galaxy S 5/6/7, Charles Proxy, Optimizely, Kibana, GCMS (an internal CMS tool), Genymotion, Xcode, Crashlytics, iTunes, TestFlight.

Confidential

Sr. Quality Assurance Engineer

Responsibilities:

  • Primary/lead QA resource for Job Distribution (JD), a web based application in an agile based project.
  • Analyze, discuss and plan the functionality of any new feature launch with Developers, Product manager and Project manager. Analyze and confirm the requirements from the Product Manager identify any missing functionalities and suggest any enhancements required for the feature.
  • Create test cases on Testlink of the user stories and enhancement tickets.
  • Reduced regression test execution time of the application by identifying test cases that could be automated or manually tested.
  • Manually test the complete functionality of the application both JD Client and Admin including UI, Functional, Backend DB testing, Integration testing across the applications, & end to end testing.
  • Perform regression testing in staging environment after every build as well as review the testing results of both manual and automation testing performed by the offshore India team.
  • Perform smoke testing in production after every production build and review automation testing results.
  • Create defect tickets in JIRA for the issues found and prioritize them as per their severity and priority.
  • Attend and provide daily work updates in the scrum meetings.
  • Review, analyze and provide QA testing time estimates for the upcoming sprint’s user stories, enhancements, and defect tickets created in JIRA.
  • Manage and work with offshore QA Team.
  • Timely presentations of the product to the entire QA team in case of any new feature launch.

Confidential

QA Engineer

Responsibilities:

  • Verify and ensure the existing implementation of cookies is not broken by Akamai page caching.
  • Verify the website is functioning as expected when hosted on Akamai Server as it functions on our Server.
  • Verify a webservice call is made to Akamai to bust the cache.

Confidential

QA Engineer

Responsibilities:

  • Primary/QA Lead resource for the launch of Responsive TB project.
  • Verify the website’s design, content and functionality on different browsers and platforms on desktop and mobile devices such as smartphones and tablets.
  • Verify the website’s design, content and functionality on different screen sizes using emulators on desktop.

Confidential

QA Engineer

Responsibilities:

  • Test several BERT tickets which involved not only testing different products but also different layers of each product which included all kinds of testing such as Frontend /UI, Backend i.e. Database, Integration and complete end to end testing. For e.g. projects like Cobisi tool integration with TalentBrew for email validation in job alerts subscription on TB sites.
  • Worked on the weekly build releases early on and tested all the functionalities and flow of all our top TB Clients sites manually both in Staging and Production environment.
  • Analyzing automation test results of TB Sites.
  • Monitor the performance of our sites using AlertSite as and when performance issues appear on AlertSite.

Environment: C#.NET, HTML, Java Script, CSS, XML, MS SQL Server 2012,Windows 7/8, iOS, Android, IE, Mozilla Firefox, Chrome, Safari, Testlink, JIRA, InSite, AlertSite.

Confidential, New York

Quality Assurance Engineer

Responsibilities:

  • Worked with End Users, Developers and Business Analysts for gathering Business Requirements and Functional Requirements Specifications and provided solutions for the day to day operations and team building activities.
  • Used Mantis and MS Office for making test plans, test cases, and test execution, Defect reporting, tracking and analysis.
  • Analyze, identify and create test cases that could be automated to reduce regression testing time.
  • Used data driven methodology to build test cases for varying data conditions. Real time scenarios were created to simulate User acceptance.
  • Participated in Test planning, QA estimation and co-ordinate the release schedules with the onsite Test Manager.
  • Coordinated with offsite Customer / User Support on a weekly basis to verify the issues faced by the users, creating bugs on Mantis, assigning severity and priority of the issue and reporting to the respective Project Managers, QA team and Manager.
  • Worked on multiple projects at the same time from new website launches to new builds, and involved in testing most revenue making tools too.
  • Participated in Defect Review meetings with the project team members and assigned Severity and Priority for defects.
  • Performed cross browser and cross platform testing of websites.
  • Involved in new website launches, SEO (Search Engine Optimization) verification to improve web page ranking in search engines like Google, and Data Migration.
  • Participated in the design walkthroughs and meeting, coordinated with corporate head to make the application robust, meeting deadlines, achieving client satisfaction and update the project status.
  • Assisted/Guided offshore QA team in India in understanding the functionalities of the major components of the websites.
  • Coordinated the testing between onsite and offshore resources.
  • Communicated the ongoing changes and results by maintaining daily test log and e-mailing the QA Status Report to the whole team involved including the business analysts, project managers, developers, QA team both offshore and onsite, QA Director.

Environment: Java, J2EE, XML, .NET, Mantis, HTML, Windows XP/2000, IE, Mozilla Firefox, Chrome, Java Script, MS SQL Server

Confidential, Richmond, VA

QA Tester

Responsibilities:

  • Reviewed and analyzed Project Documents, Business and Functional Requirements for GAP analysis.
  • Interacted with Project Management and Development Teams on Business and Functional requirements.
  • Involved in creating Business Risk Levels to determine Test Priorities.
  • Performed Test suite Management in Test Director.
  • Performed Cross Browser Testing to verify the compatibility of the application to support different Web Browsers like Netscape Navigator, Internet Explorer and AOL on IIS.
  • Performed Functional, Database, UAT and Regression Testing using QTP.
  • Generated automated test scripts for all the Web pages for data input validations on all edit fields and Alphanumeric Fields where customers were required to log in their Name and SSN Number as well as Zip Code to view further details of their accounts.
  • Tested each Business Logic, Application Flow and created Individual Test scripts for each module.
  • Performed GUI testing by inserting GUI Check Points and performed Data Driven Testing to test the functionality with multiple set of data.
  • Logged defects and reported summary for project team to assess application quality at end of each build.
  • Participated in defect review meetings.

Environment: QTP, Test Director, HTML, C++, Oracle, UNIX, Java, JavaScript and Windows NT/2000/XP.

Confidential

IT Trainer/Faculty

Responsibilities:

  • Delivery of IT education to Confidential students.
  • Developing IT skills of students through personal involvement & problem solving.
  • Imparting technical education through structured Confidential curriculum.
  • Motivated and guided the students and improved their employability.
  • Managed students belonging to various age groups from Elementary to Graduate as well as Working Professionals.
  • Involved in student counseling and student enrollment.
  • Upgrading skill sets was a continuous process to keep up to date with the changing technology.

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