SUMMARY

• Around 10 years overall IT experience, seeking Software Quality Assurance position to utilize my experience in software engineering with consistent performance in QA testing.
• Proficient in full system test lifecycle, including designing, developing, and implementing Test Plans, Test Cases and Test scripts. Experienced in complex, project - based environments, and team leadership.
• Six Sigma training completed.
• Desire the opportunity to contribute to organization’s goals, along with continued professional and personal growth
• Experience in IT as Quality Assurance Analyst performing Manual & Automation testing for various client-server, mobile and web-based applications.
• Thorough understanding of all phases of Software Development Life Cycle (SDLC) methodologies such as Agile, and Waterfall model.
• Extensive experience in API/ web services testing using SOAP/API/WSDL/XPATH/XML and REST protocols
• Expertise in Quality Assurance Life Cycle (QALC) aspects such as writing test strategies, test plans, test cases, developed test scripts, performed test execution and evaluation, prepared defect reports, traceability matrices and test environments.
• Proficient in Black box testing, Scenario based testing, Integration testing, Regression testing, Exception testing, Graphical User Interface testing (GUI), User Acceptance Testing (UAT) and Regression Testing.
• Experience with Management & Defect tracking tools like HP Quality Centre, Microsoft Test Manager
• Perform functional, end-to-end, regression and verification testing on various software applications and platforms
• Has experience working with Database/Backend testing using SQL, Oracle Queries for data design, data validation and data integrity testing.
• Smart in mastering new skills and adapting to new tools and ever-changing technology.
• Good interpersonal skills with team members and ability to work effectively and complete task efficiently on time.
• Performed Accessibility testing of web content using Accessibility Management Platform (AMP).
• Skillful knowledge of Automation testing of web-based applications using Selenium WD, UFT and SOAP UI.
• Performed Cross Browser Testing with Internet Explorer, Chrome, Firefox and Safari

TECHNICAL SKILLS

Tools: SOAP UI-Web service testing (Smoke testing, Sanity testing, Regression testing), Salesforce, HP Quality CenterOracle Enterprise Manager, XML, TFS (Team foundation server), Microsoft Test Manager, SharePoint (Content Management), HP QTP (Quick Test Professional), JIRA, Mobile Application and Web portals Testing, Selenium WD, UFT

Languages: Java, C, C++, Python, HMTL, RTC, JavaScript

Databases: Oracle 10g, Microsoft SQL server

Methodologies: Agile, Waterfall

Testing techniques: Functional, Regression, Compatibility, Installation, Localization, Performance, UAT, Usability, White box, Security

Others: Technical Report Writing, Project Documentation, Group Work, Good Communication Skills.

PROFESSIONAL EXPERIENCE

Confidential - Frisco, TX

Software Tester

Responsibilities:

• Developing test cases using agile software development methodologies and manually executing them against the application by creating and maintaining test data.
• Involved in Preparation of Test Procedures, Test Scenarios, Test Cases and Test Data. Tested the company's Salesforce CRM application.
• Worked with business owners to understand their requirements for Salesforce Marketing Cloud application.
• Implemented Data Loader to load data from Marketing Cloud to Service Cloud.
• Grooming user stories for enhancements and bug fixes to determine its intended functionality for test ability and verification.
• Collaborating with software/systems personnel in application testing and communicating test progress, results, and other relevant information to project stakeholders.
• Leading execution and development of automated tests using API, XML, Selenium and test all existing functionality before Salesforce.com major releases.
• Analyze Quality Assurance Life Cycle (QALC) aspects such as writing test strategies, developing test cases, test scripts, performing test execution and evaluation.
• Designing test plans and prepare defect reports, tractability matrices and test environment by working in HLS Domain & Perform OQ/PQ Testing & Validation.
• Designed and implemented key matrix performance of newly implemented Salesforce CRM system in order to capture users satisfactory rate and other pertinent user’s feedback regarding the new Salesforce system
• Creating and testing Salesforce CRM Workflows, Approval Processes, Validation Rules and Sharing & Security rules.
• Performing black box testing, scenario-based integration testing, regression and exception testing, Graphical User Interface testing (GUI), User Acceptance Testing (UAT) see less.

Environment: Salesforce, Azure, Agile/Scrum, Selenium, SOAPUI, SQL, JMeter, Postman, Specflow

Confidential - Sarasota, FL

QA Analyst

Responsibilities:

• Manage and control the development of User Acceptance testing (by clients) in coordination with Project Managers, for all projects.
• Comprehensively used Selenium (data-driven, XPath locator) and Web Driver to test the web application.
• Developed Test Scripts to implement Test Cases, Test Scenarios, and features for BDD (Behavior Driven Development), TDD (Test Driven Development) using Cucumber
• Involved in developing selenium automation framework using TestNG. Developed Maven targets to execute automation suites from command line.
• Involved in end to end software testing in Web UI portals
• Validation of SOA regression Testing for Web Services
• Validations of SQL and Data Extractions from Source to Target
• Prepared quality metrics and effectively engaging with stakeholders to set and drive quality goals Required Education. Presented test plan to expert user and giving them technical guidance on their queries.
• Execute database queries for validation of test results and backend validation.
• White box testing using Soap UI and Automated test suites using Soap UI.
• Created data-driven automation scripts for testing API Web Services using SOAP UI.
• Performed Web Services functional testing using SOAPUI
• Execute automated and manual test cases for patch and major releases.
• Created, scheduled, and run the scenarios usingJMeterand generate necessary graphs
• Extensively worked onJMeterto create Thread Groups and test Web Application for various loads on key business scenarios
• Report defect Using Rally and implementing monitoring capabilities across Network, Server, Database, Storage, Web Services, and Applications using Splunk
• Performed Cross Browser Testing with Internet Explorer, Chrome, Firefox and Safari

Environment: SoapUI, SQL Server, JMeter, Rally, Splunk, Swagger, Agile/Scrum, Selenium/java, TestNG, Moven

Confidential

Research Analyst

Responsibilities:

• Conducting data mining, data modeling, statistical analysis, business intelligence gathering, trending and bench marking. Data analytics supports decisions for high priority.
• Gathering data from different departments.
• Data Cleaning, Data preparation and applying data analytics algorithms to get meaningful results by using R Studio.
• Preparation of various data analytics reports in r studio.

Environment: R Studio

Confidential

Project Manager/Test Lead

Responsibilities:

• Gathered requirement from Clients and documenting requirement specification.
• Automate Regression test cases using Selenium using Java.
• Assist manual team in executing the Automation Scripts.
• Preparing test cases in Test plan of Quality Center/ALM
• Mapping Requirements with Test plan in Quality Center /ALM
• Logged defects in to the Quality Center
• Conducted Quality Assurance planning and testing of the application for the assigned projects.
• Conducted follow up meetings with developers and other stakeholders for project plan implementation.
• Manage and control the development of User Acceptance testing (by clients) in coordination with Project Managers, for all projects.
• Tested Status Reporting & generating Daily/Weekly Test Execution Reports.
• Prepared quality metrics and effectively engaging with stakeholders to set and drive quality goals Required Education. Presented test plan to expert user and giving them technical guidance on their queries.
• Developed test cases for validating SOAP and REST Web Services
• Develop and update the backend SQL queries to retrieve existing test data for automation.
• Execute database queries for validation of test results and backend validation.
• Involved in team meetings to analyze the requirements.
• Execute automated and manual test cases for patch and major releases.
• Report defect Using Jira and connect with designated UAT and SIT leads to prioritize the defect for fixes.
• Performed Cross Browser Testing with Internet Explorer, Chrome, Firefox and Safari

Environment: HP Quality Center/ALM, SOAPUI, Selenium/java, SOAP/REST API, Microsoft Project, TestNG, DB2

Confidential

QA Analyst

Responsibilities:

• Designed and developed test scripts in Microsoft coded Ui and .net framework.
• Managed QA Infrastructure, QA processes, testing and quality of entire products and development of new features in the web application, based on requirements gathered from senior developers.
• Provided requirements analysis and clarification sessions with the team and customers to ensure knowledge of end to end process and applications.
• Execute manual and automation test cases for different phases of release management, regression and targeted regression testing, smoke testing and Database testing.
• Involved in team meetings to analyze the requirements.
• Design and develop automation framework using Selenium Java.
• Automated test cases based upon the complexity in both UFT and Selenium
• Drafted test cases according to requirement specifications. Testing to ensure quality of all the software applications (New applications along with changes to existing applications).
• Performed bug tracking and project management using TFS and Microsoft Test Manager.
• Updated existing test cases using latest release notes to reflect any new updates to the application.
• Data-Driven Testing, Parameterized Data with QTP, wrote framework and driver script to run the test cases and send the run results with the team in daily basis.
• Performed GUI Testing, functional testing, System Integration Testing, Regression Testing
• Performed API testing using Soap UI.

Environment: HP Quality Center/ALM, SOAPUI, Selenium/java, SOAP/REST API, Microsoft Project, TestNG, DB2, UFT/QTP, Coded UI

Confidential

QA Engineer

Responsibilities:

• Worked on Credit Card System, Human Resource management system, Employee information system, Salesman Delivery Schedule system, Payroll management system.
• Reviewed, analyzed, and clarified requirements/software solution designs from offshore Canal Digital architects and worked in close cooperation with the architects and development team to ensure the quality of the product/service. Documented the high -level test cases and scenarios based on project documentation.
• Tested of new and existing SOA based systems and automated scripts using SOAPUI (sanity, smoke and regression testing of the web services)
• Automated test scenarios and test cases and performed load testing as per requirement.
• Used HP Quality Centre to report and track bugs.
• Enhanced functional and technical knowledge of domain through knowledge transfer sessions
• Prepared testing documentation like Test Plans, Test Cases, Test Scripts, Test logs and Test reports and Involved in build process for QA, UAT and Product environments.
• Conducted smoke and system testing.
• Project involved testing backend on MS SQL Server, Oracle, UDB, and Sybase.
• Created test data for testing specific billing functionalities.
• Conducted end-to-end testing manually.
• Designed specs for Testing, Reporting, Referential Integrity and Conversion Concepts.
• Responsible for the management of the Testing Solutions, Strategy and Analytics and made Business Process Mapping documents to make team understand who does what, what processes/strategies and standards are being followed and what/how systems are linked.
• Quality Center was used for overall Test Management. Project involved QC administration.
• Developed automation framework to make efficient way to integrate requirements, test cases, scripts, defects and report utility in QC.

Environment: HP Quality Center/ALM, SOAPUI, Selenium/java, SOAP/REST, Microsoft Project, TestNG, DB2

Confidential

QA Analyst

Responsibilities:

• Created and executed test plan and test cases to cover functional regression testing.
• Conducted detailed testing of various developed software.
• Reported, tracked and analyzed test results and worked with project team to investigate or clarify issues.
• Performed functional testing, integration testing, regression testing, exception testing. Identified, executed and submitted bugs in HP Quality Centre/ALM.

Confidential

QA Engineer

Responsibilities:

• Created User guides, Technical guides, functional specification document, software requirement Specification document.
• Developed, maintained and implemented test plans and test cases to test features and database functionality more efficiently.
• Performed Gap Analysis between test cases and requirements to recommend improvements.
• Conducted database integrity testing by executing SQL queries to verify database functions as expected.
• Analyzed root causes of defects to prevent the reoccurrence of defects.