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Sr. Software Quality Engineer Resume

Houston, TX

SUMMARY

  • About 10 years of experience in Software Quality Assurance, planning, designing, developing, and deploying testing strategies for large - scale Web applications and Client/Server systems.
  • AGILE QA/Testing experience in fast paced environments in which the last 6 years have been primarily focused on testing Enterprise level AGILE software applications.
  • Developed test plans, test cases and test scripts for manual and automated testing.
  • Performed functional testing, system, integration, regression, and user acceptance testing for web and mobile applications.
  • Written and executed test cases in qtest for System Testing.
  • Experienced in developing, troubleshooting, Bug Tracking system, maintaining backlog and process and customizing Manual Test case using, qtest, HP Quality Center/ALM, Rally and JIRA.
  • Formerly used automated test tools like Selenium, SoapUI, Postman and QTP/UFT for Functional and Regression Testing.
  • Performed Backend testing by writing and using SQL queries.
  • Reported Testing and defect metrics to the management through status reports and progressive charts.
  • Worked closely with the QA and Production Support Team.
  • Excellent team player with strong interpersonal and communication skills, hardworking, high level of motivation, strong eagerness to learn, ability to perform well independently and in a team, available to work emergency services 24/7 if required and ability to work any environment.

TECHNICAL SKILLS

QA Methodologies: Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Bug Life Cycle (BLC), Waterfall, Scrum, Agile

Bug Tracking Tools: qtest, HP ALM, Jira and Excel sheet for Manual Defect log

Database: MS SQL Server and DB2

Web Technologies: Web Services, SoapUI, Azure Scrum, Splunk (Data Analytic), ForgeRock (MFA), Secure Logon 7 (SL7), Self-Service Tool

Framework: TestNG, Selenium, UFT, Data Driven& Keyword (not used in current projects)

Software Packages: MS Office, Word, Excel, PowerPoint, Outlook, Team, SharePoint & Visio

Test Automation Tools: HP -ALM, HP QTP/UFT 14.0, SoapUI, Restful API, Postman, qTest, Jira, Selenium WebDriver(Eclipse), Jason, Perfecto (Mobile devices)

Operating Systems: Windows XP, Vista & 7, 8, 10, Internet Explorer, Edge, Safari, ios, Android

Environment: Languages: HTML,XML, .Net, Basic Java, C#, JavaScript, VBScript, SQL Server

PROFESSIONAL EXPERIENCE

Sr. Software Quality Engineer

Confidential

Responsibilities:

  • Work with the project teams on implementing the defined business Roles within Customer Access & Identity Management (CIAM) solution. Assessed QA performance - Retrieved and analyzed QA information to identify root causes of performance gaps and other QA problems.
  • Effectively plan, define test Strategy/Test Cases, provide QA estimates, and provide test management and Test Reporting throughout the Testing cycle.
  • Participated on weekly bases User Story Grooming sessions, Iteration Planning and retrospective meetings with Scrum Master, Product Owners, and Agile Team members.
  • Prepared the user stories and discussed the testing goals for each Sprint with the team, assigned User Stories to document test cases, test data.
  • Developed Test cases, Test data and reusable test scripts in qtest for User Stories based on the Acceptance Criteria during each Iteration.
  • Performed thorough Functional, System, Integration and Smoke web and mobile testing and log detailed defects and closed defect in qtest and resolving all the critical and open Bugs prior to Deployment.
  • Reported the Testing status for the current Sprint daily during Scrum meetings.
  • Performed ios and android device mobile app testing by perfecto tool.
  • Conducted moderately complex diagnostic tests and high complexity testing independently.
  • Validated the software applications scenarios for Registration, login, forgot username, forgot password, forced password change, softlock, hardlock, 2FA setup, MFA Add Factor, MFA Edit Factor, MFA Delete Factor, MFA Select Factor Preference, SAM, Secured Password Reset, editing/adding/deleting security values, Device Management (delete all or current devices in forgerock), Security Event Notification, T&C, GetHelp.
  • Ability to understand the technical details of the product and assist development team in trouble shooting issues and Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

Environment: Agile (Azure Devops), qtest, perfecto, Splunk, SL7, Self-Service tool, ForgeRock, Windows 10, Edge, C#, Postman, MS Office, Team.

Sr. Software/System Quality Engineer/Analyst

Confidential

Responsibilities:

  • Review & analyze QA processes to identify areas of improvement to achieve & maintain developmental best practices. Analyze the functional specifications to understand the product. Lead End-to-End software test cycle including create, maintain and execute detailed test plans, test cases, test schedule and automated test scripts.
  • As a Sr. Software QA Engineer, I implemented and managed the company's first QA team/process and involved in scope review, business requirement review, design review, Established and monitored quality assurance measures and testing standards to ensure the consistent delivery of quality products to Production and kept track of release scope & testing schedule as per plan.
  • Tested Transaction on EDI 210 (Freight Details and Invoice), EDI 211 (Electronic Bill Of Lading), EDI 214 (Shipment Status Message), EDI820 (Payments, Wires & ACH),
  • Verified software functionalities smoke, integration, System- functional, nonfunctional, regression, end-to-end, ad-hoc, API testing on Jason, Soap UI, Restful API and UAT testing to ensure a smooth deployment of the whole application.
  • Responsible for creating and enhancing Test scripts to test functionality using QTP.
  • Created and managed UFT Test Scripts based on the Requirements and Scenarios.
  • Developed automated test scripts using descriptive programming in UFT.
  • Involve in the entire defect life cycle for every build in order to log, track and report defects using self-created Excel sheet as Tracking Log.
  • Written SQL Queries to extract data from various database tables for backend testing purpose.
  • Interacted with businesspeople and developers to exchange the updated status and to resolve technical issues and involved inQAweekly meetings and discussed weekly progress, various issues, defects and Enhancements or any Modification in the application.

Environment: Manual and Automated testing, Agile, SDLC/STLC, Quality Center ALM, UFT14.00, Microsoft dynamics AX 2012, LTL38 i-Series as400, JAS, RVI image system8, .Net, Windows 10, MS SQL, UAT, MS Office, Jira.

Software Quality Engineer/Analyst

Confidential

Responsibilities:

  • Worked on different Initiative projects to improve testing process and quality.
  • Designed detailed test plan, test scenarios, test cases and executed first manually.
  • Verified the functionality of the application for each & every release build.
  • Provided Walk-through of test cases and communicated status updates to team.
  • Created test scenarios and test cases by incorporating both positive and negative conditions Verified application used Test Case Design Technique Boundary Value Analysis (BVA) and Equivalence Partitions (EVP) methods.
  • Performed Black box testing, Smoke, integration, GUI, System, Functional Positive and Negative Testing and UAT.
  • Uploading test cases from Excel to test design tab of qtest using Excel add-in with proper field to field mapping.
  • Developed requirement tractability matrix with test cases to confirm that all the requirements are going to be tested for the compliance.
  • Used Selenium for inspect the Web Elements and locators, handling browsers, edit box, check box, radio button, image, drop down and validate Text message.
  • Used TestNG generated a proper report for how many test cases are passed, failed, and skipped.
  • Performed Regression testing and software integration testing using QTP/UFT.
  • Developed automated vb test scripts using descriptive programming inUFT.
  • Created bugs reports and bug tracking to communicate with the development team using qtest as Bug Tracking Tool.
  • Involved in database testing using SQL queries with Oracle database.
  • Worked with the development team to ensure that the testing bugs are resolved & fixed.

Environment: Manual and Automated testing, Agile, SDLC/STLC, SDFC, qtest, QTP/UFT 12.54/14.00 , Eclipse Selenium WebDriver, VBS, Java, Test NG Framework, Windows 10, Oracle/MS SQL, UAT, MS Office, Team, Azure Scrum(Devops).

Software QA Tester/Analyst

Confidential, Houston, TX

Responsibilities:

  • Creation of Test Plans for Organization's Web Applications, including Sales, Invoices, Dashboards, Employee Admin, Project Admin, Security Admin, etc.
  • Execution and verification of test cases for Web Applications as they relate to Integration and End-to-End verification.
  • Partnering with End-Users in various departments to Analyze system flows and determine applications needs for changes and/or enhancements.
  • Daily use of SharePoint by reviewing, monitoring, and updating software issues identified through QA processes and/or End-User in production environment.
  • Used QTP for Automated Testing and successfully created scripts to test web-based application.
  • Developed Descriptive Programming using VB Script and Maintained Local and Global Object Repository in QTP.
  • Documented details of test plans, test cases and expected results in HP ALM.
  • Involved in executing test cases and identifying mismatches and reporting defects using HP ALM to the development team and tracking them till they are fixed.
  • Involved in database testing using SQL queries with MS SQL Server.
  • Trained and mentored others in testing concepts and in using testing tools
  • Attended weekly Project Status Meetings with Development team and QA Manager. Worked closely with QA Manager to define Test Scope, Gap Analysis, Risk, Dependency, and Constraints.
  • Participation in UAT and involving other stakeholders in the process before system migration.

Environment: HP QC/ALM, QTP/ UFT 12.52, MS SQL Server, SDLC, STLC, Windows 8/10, .Net, C# Word, HP ALM, Excel, Outlook, Jira (Bug Tracking Tool), qTest, SOAPUI and VBScript, Team.

Software QA Tester

Confidential

Responsibilities:

  • Analyzed requirements, reviewing functional specification documents against business requirement documents of reports.
  • Analyzed business/system requirements to create and execute test plans, and to verify bug fixes.
  • Performed functional testing, regression testing, UAT Testing and End to End testing.
  • Conducted Manual Testing of the system; prepared and managed test cases using HP ALM.
  • Prepared Requirement Traceability matrix in order to manage and organize test cases.
  • Attended Sprint plan meetings, Daily standup meetings, and Reviewed user stories in Agile Environment.
  • Performed GUI, Black Box Testing and Regression Testing using QTP.
  • Performed parameterization of the automated test scripts in UFT to check how the application performs against multiple sets of data.
  • Expertise in performing Back End Testing by writing SQL queries for the purpose of database integrity in MS SQL Server.
  • Attended all planning review, daily basis, walkthroughs and weekly progress meetings within a project team and interact with developers and provided testing results and weekly status report to project manager and delivered work before deadline.

Environment: HP Quality Center/ALM, QTP/UFT 12.5, MS SQL Server, Agile, SDLC, STLC, VBSWindows 10 .Net, Java, MS Office, Jira, SoapUI.

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