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Product Owner Resume

GA

SUMMARY

  • Product Owner and Certified Scrum Master, with eight years of experience working on an Agile team in various roles.
  • Passionate servant - leader with a creative mind and an eye for detail
  • Organized, assertive professional with exceptional follow-through abilities, able to plan and oversee large scale projects from conception to successful conclusion
  • Outstanding communication skills; interfaces effectively with management, staff, peers and users
  • Critical thinking and analytical skills including trouble-shooting and root-cause analysis
  • Certified Scrum Master with a total of 8 years serving on Agile teams in various capacities

TECHNICAL SKILLS

Platforms: Windows XP/Vista/7/8/10

Applications: Jira, Axosoft, DevOps, Visio, Github, Team Foundation Server (TFS), Zephyr, Browser Stack, Postman, Microsoft Office, Visual Studio, SQL Server Mgmt. Studio, SAP, SAP BW, Day Force CRM, Katalon Studio

PROFESSIONAL EXPERIENCE

Product Owner

Confidential, GA

Responsibilities:

  • Reporting directly to the CEO, with budgetary and resourcing discretion
  • Empowered Agile Coach leading a company-wide Agile transition
  • Establishing key quality metrics and implementing strategic quality initiatives
  • Writing and refining user stories and acceptance criteria
  • Oversight and refactoring of existing Product Backlog
  • Interfacing with current and potential clients, customer service and support, sales and marketing, and technology departments to deliver releasable product increments.

Senior Quality Assurance Analyst

Confidential, Augusta, GA

Responsibilities:

  • Establishing test strategies and writing documentation including test plans, matrices, and test scripts/cases
  • Establishing QA processes integrated with development team
  • Participating alongside Scrum team to refine user stories and acceptance criteria
  • Oversight of existing automation suite
  • Bug triage and impact analysis

Lead Quality Assurance Analyst/ Scrum Master

Confidential, Augusta, GA

Responsibilities:

  • Increased team velocity by 50% while simultaneously increasing quality by reducing incidents from an approximate average of 3 per sprint to zero per sprint within first 6 months of employment
  • Authored epics, features, and user stories to include acceptance criteria, and workflow documentation.
  • Bug Triage and prioritization
  • Presented bi-weekly demonstrations of sprint progress to stakeholders
  • Gathered requirements ahead of our development team’s Integration efforts across 4 other products.
  • Certified Scrum Master served as back-up Scrum Master to facilitate Scrum ceremonies as needed.
  • Developed and administered integration training and testing strategy to multiple QA and development teams as Subject Matter Expert
  • Collaborated across parent company to facilitate a large integration project by providing training and serving as Subject Matter Expert across 5 different software applications to Product, Development, QA, Sales, and Customer Service teams.
  • Writing test documentation including test plans, test matrices, and test scripts/cases
  • Established QA processes integrated with development team
  • Participated alongside Scrum team to refine user stories and create testable acceptance criteria
  • End-to-end testing to ensure functional integrity of new features, API Testing using Postman, Accessibility Testing using Audio Eye

Quality Assurance Analyst / Programmer Analyst

Confidential, Augusta, GA

Responsibilities:

  • Managed duties for multiple projects simultaneously
  • Wrote test plans, test matrices, test scripts/cases, supporting SQL queries, and test documentation
  • Requirements gathering
  • User story and acceptance criteria creation
  • Quality assurance of software for insurance, agricultural, retail, and tax preparation industries
  • Worked within a Scrum team executing regression, integration, functional, and smoke tests as well as client demonstrations
  • Business Intelligence reports development for manufacturing industry, including presentations to end-users
  • Business Intelligence back-end programming involving data loading and manipulation, hypercube development utilizing critical thinking, analytical, and structural design skills
  • Manual testing as well as automation experience using Katalon
  • Accessibility Testing across multiple projects
  • Lead Cultural Ambassador
  • Led and organized a small team in charge of driving company culture; organized events and activities for Augusta development center and corporate-wide initiatives
  • Responsible for annual and monthly budgetary oversight
  • Received Cultural Ambassador of the Year award across all development centers in 2017
  • Presentation of community and company achievements to audience of 100+ colleagues
  • Promotion of special events and communication of opportunities for community involvement
  • Organized and coordinated fund raising initiatives, internally and corporate wide

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