SUMMARY:

• Motivated IT professional with experience in gathering requirements, persona development, storyboards, wireframes, heuristic evaluations, user testing, and data analysis.
• I am in search of a position that engages user centered design principles to achieve effective solutions that enhance the user experience.

TECHNICAL SKILLS:

Languages: Java, SQL, JSP, HTML, JavaScript, C/C++, Perl, JSON

Systems: Microsoft Windows; LINUX Red Hat 2.1, 3.0; Solaris 8, 9; UNIX AIX 5.2, 5.1

Applications: Axure, Visio, Toad, SQL Server, Eclipse, Mercury Quality center, Crimson Editor, Macromedia Fireworks MX, Anime Studio 6,Microsoft Office Suite, Photoshop, Illustrator, Visual Studios, WSAD

EXPERIENCE:

Confidential

User Experience Researcher

Responsibilities:

• Collaborated with clients to establish requirements for insurance quote pages.
• Assisted in facilitating a Creativity Workshop with user groups and stake holders.
• Conducted expert review of website to determine usability issues.
• Redesigned the insurance quote pages user interface and information architecture.
• Designed functional wireframes for user testing with Axure.
• Composed client facing design documentation.

Confidential, San Ramon, CA

IT Analyst/Software Developer

Responsibilities:

• Developed components for web based applications using Apache Struts framework.
• JAVA, SQL, JSP, JavaScript
• Identified and documented code issues and test case scenarios.
• Assisted in data validations and analysis to ensure accuracy across applications.
• Maintained open communication with team members.
• Conducted human factors evaluations for applications resulting in redesign or modification of interfaces.

Confidential, San Jose, CA

Research

Responsibilities:

• Reviewed and compiled data for subject tasks using editing software.
• Observed and recorded participant behavior and responses during user tests.
• Organized data from user tests.
• Aided in the analysis of data for presentation.

Confidential, San Jose, CA

Functional Verification Tester

Responsibilities:

• Created and modified scenario based test buckets using Perl and SQL for various DBMS (DB2, Oracle, Informix, Sybase).
• Tested on UNIX and Windows platforms.
• Assisted team member in system setup. Developed lower level design documentation for federated stored procedures.

Confidential, Research Triangle Park, NC

Component Verification Tester

Responsibilities:

• Created and modified code for component testing.
• Tested components on several UNIX and Windows platforms.
• Identified product defects and initiated suggestions for improvements.
• Installed WebSphere Application Server and DB2 on Windows and UNIX platforms.