SUMMARY

• Resourceful engineer with over 10 years of experience in Software/Hardware quality assurance in wide range of projects and environments.
• Demonstrated expertise in test program development, project management and test process optimization.
• Expert in preparing and executing Test Strategy, Test Plan, Test Suites, Test beds, Test Matrix and reporting.
• Able to create, work collaboratively and executed QA test plan on projects of various scales in an Agile methodology.
• Proficient with detail reviews of User Story, Acceptance, Technical Story specifications and successfully create QA plan Scope in Agile development methodology.
• Experience creating detailed test artifacts, Exeute, document and create logs and help optimize test coverage per specifications.
• Expert performing Smoke, Functional, Integration, Regression, Manual, Gray Box, Automation, System, Explanatory, Data Migration, Network and UAT test execution.
• Proficient in Test Data Management, Validation, Analyses, Create & secure Utilization per industry standards.
• Able to work collaboratively and participating with BSA, QA, Dev, DBA, PM, Implementation, Vendors and Customers to deliver quality products.
• Experienced in API Validation, functional, reliability, performance, Data and security requirements of the verious product.
• Collebrated with Dev in stability QA environment & successfully implementing Automation framework in Selenium & Tosca.
• Strong interpersonal skills in getting resolution of detected Hardware/Software anomalies, root cause analyses of the error and facilitating in QA Strategy.
• Successfully communicated Test Summary report, resolution logs, test executing data matrices, KPI and details of outstanding risks to all stake holders by defined QA Strategy.
• Experienced in helping transition and fill gaps in to Agile driven (TDD) Sprint/Iterative methodology.
• Able to work independently and collaboratively to support QA role throughout SDLC and STLC.
• An energetic and innovative professional who enjoys working in multi - tasking and team-oriented environment towards continuous improvements.
• Experienced performing software QA in highly regulated FDA, HIPPA, ISO and GCB industries.

TECHNICAL SKILLS

Languages: C++, Java, C#, VB 6.0, VB.NET, HTML, Pascal, ZPL, EPL

Database: SQL 2000/2010, Oracle, Access, Sybase, Eclipse

Defect/Test CaseTools: Version1,ClearQuest, Quality Center, MKS, Mantis, Tracker\Eclipse, TFS, Test Manager

Automation Tools: Selenium, QTP, Tosca, LabVIEW, Test Quest, Quality Center, Emulator, SoupUI, Jenkins, MAVEN

Tools: /Technologies Cucumber, Load Runner, Clear Case, SAS, SDS, Camellian, PD, Share Point, SQL Lotus Notes, Office, Beyond Compare, Tera Term, Tracker, Splat, ztest, Fiddler, DOORS, XML, FTP, HTTP, LAN, WI-FI

OS/Environment: UNIX (Solaris), Linux, Mac, Windows XP/2003/W7 (64 bit), Windows NT, MF

PROFESSIONAL EXPERIENCE

Confidential

Principle QA Specialist

Responsibilities:

• Was able to successfully cordinate and help QA testing efforts per planned in team under the HIPPA, Medicare, Security, teamship, Defined SDLC and other strick guidelines.
• Able to Successfully contribute inSprint/Iterative Agile Methodology.
• Worked collebritevely and communicated daily with PO, SM, BSA, QA, DEV, Architect and other stakeholders on progress, plans, blocks and needs.
• Worked successfully in my team in executing Security & Performance tests and getting needewd Sign-offs.
• Managed E2E Validation, Reporting and deployment of UI Admin configuation related product changes per planned schedule.
• Initiated efforts on P360 project Test Stretegy documention and the role it would play in the QA Validation test planning activities in delivering consistent results.
• Initiated KPI matrice efforts for P360 Project for measuring Quality standards & progress visibility.
• Successfully utilized Rally for Agile project management, tracking User Stories, Acceptance, Technical details & QA management.
• Maintained QA reporting standards to help capture & resolve S/W Defects, System & Data issues & potential workflow enhancements.
• Developed & executed Smoke, Functional, Regression test suites to validate all Admin UI Builder Configurations.
• Utalized & created tests in Postman to submit Requests and Validating Responses of API.
• Validated User Roles and Permisions testing of new & exsisting functionality via integrated Hitachi Configuration application.
• Able to successfully utalize Postgress to validate Data Load, Flow and Backend testing.
• Worked with my colleagues for Support, Knowledge Acquisition, Discuss System Limitations, QA Plannings & Team Building activities.
• Able to respond Promptly to any support & support needed for all Production activities.
• Took guidence from Management on improving & supporting critical Communications to Support Teams & QA Test Strategy in Agile Methodology.
• Able to provide QA related support to Research Tickets for UI application building on iFrame R&D tasks in an Agile methodology.
• Worked with Developers on QA support via Dev Tool for Root Cause Analysis & Reproduce Error Testing.
• Played active role in Employee Satisfaction Workgroup to support ways to help Onboarding, Knowledge Transfer and expected activities.

Confidential, Schaumburg, IL

Enterprise Senior QA Lead

Responsibilities:

• Was able to successfully Plan, Communicate & deliver results in a Patient Access tribe in an Agile driven (TDD) Sprint/Iterative Agile Methodology.
• Helped implement QA strategies in achieving Quality Standards, Details of Artifacts, Consistent results, monitoring & Improving standards.
• Managed E2E Validation, Reporting and deployment of Patient Estimate products changes as planned.
• Worked collaboratively with various teams DEV, QA, BSA, DBA, PM and Implementation team.
• Used Jira, Slack, Teams, Splunk, SQL, Postman, SoapUI, Retrim, tools in QA Testing & report management.
• Played Lead role in E2E Manual & Automating testing of Patient Payment Estimate portal for price transparency and details of Medical procedures services.
• Played lead role in helping develop automated tests in Selenium Webdriver TestNG automation framework using Java.
• Performed V&V testing of Contract Management, Claims Source, CDM, Patient Eligibility API’s for generating Patient Payment Estimates.
• Created Puppet user accounts in eCareNext and validated application functionality, workflow configurations, data, enhancements via impersonarting puppet users.
• Worked with my team in help planning, execution, monitoring quality and signed off on quality of major release.
• Able to Automate in Tosca & Selenium to execute Smoke, Functional & Regression test suites in DEV, QA, UAT and Production environments.
• Helped transition Smoke, Functional, Regression & critical bugs Tests suites from Selenium in to Tosca.
• Utilized weekly Code Review meeting to understand change, test scope, review new Methods & communicating code errors.
• Created centralized repository on confluence to share details of Test Artifacts, Data, Environments logs, Planned deployment manifest & Status for the tribe visibility.
• Able to successfully communicate testing KPI dashboard to help improve quality management.
• Through understanding of strengthening Requirement process, logging and optimization.
• Helped support & work with different department teams to complete large networking tasks, SQL patching, Windows upgrading, migration for Product & Security enhancement.

Confidential, Chicago, IL

Senior QA Engineer

Responsibilities:

• Successfully executing Agile driven (TDD) Sprint/Iterative development methodology.
• Successfully created and executed Test Strategy, FRD reviews, Test Designs, traceability matrix, Manual and Automation Testing and prompt defect resolution.
• Planned Sprint assignments, Resources, Schedule and execution test plan for all QA teams.
• Worked collaboratively with PM, BSA, QA, DEV, Vendors, Customers and management to help maximize results and minimize risks to the product and schedule.
• Planned and successfully managed defect resolution meetings to get prompt and accurate defect resolution and allowing QA activity to progress smoothly.
• Worked with BSA, DEV and Management to meet defect resolution thoroughly and on schedule.
• Planned and communicated Test Summary Report and KPI on weekly basis to all stakeholders.
• Attended FRD reviews meeting, communicated changes and committed approved updates to tests artifacts and minimized impacts to the planned QA activities.
• Created automation tests on Selenium framework for regression of API library, executed automation tests and helped identify missing Tests/Data gaps in automation test suites.
• Prepared and execute applicable Cucumber Component tests written in plain business language.
• Worked extensively in SQL developer for transactions data, tables and Data load testing.
• Helped with release of Major project Valuation Next for precise value for total loss Vehicles.
• Created and Supported test plan of multiple projects and modules for effective test execution, reduce redundant activities to save cost and time; Preference Management, Valuation Input, Comparable Vehicle, Options and Packages, SVM, Roles & Permissions and Reporting.
• Able to successfully help resolve Contact Support errors to zero occurrence in all modules.
• Helped maintain and monitored reports of test results status in SharePoint on daily bases.
• Tested and supported downstream application testing with project, FRD and defect updates.
• Able to successfully follow through on Knowledge Acquisition and support required teams.
• Reviewed, approve and document build releases to control and sustain QA Environment.
• Completed tasks per plan and worked out of schedule to assist team meet the schedule.

Confidential, Buffalo Grove, IL

Product Quality Assurance Engineer II

Responsibilities:

• Successfully worked in Agile driven Sprint/Iterative development methodology.
• Worked on all stages of testing Lifecycle; Creating Test Strategy, Test planning, Test Cases, preparing test beds, perform V&V testing and communicating status.
• Plan Test Strategy, release phases, activities, resources, Scope, outstanding items, testing coverage, Entry and Exit criteria with proper signoff.
• Executed End to End test cases with clinical team members; Pharmacists, Pharm... Tech, Informatics, Implementation and Training prior to product release to meet requirements.
• Performed quality assurance testing for Client-Server environment interfaces with workflow, automated electromechanical dispense devices, Inventory Management and Peripherals.
• Performed testing and auditing of V&V medical dispensing testing to help catch anomalies in Hardware/Software, medications and printed labels.
• Performed end to end quality assurance testing of IO Cloud based inventory management platform of multiple facilities.
• Validate punch-out function to allow contract and non-contract customer to purchase medication.
• Validation testing of functional requirements for Products, Users, Roles, Locations, Ordering (EDI) and customer requirements in cloud based medication inventory management platform.
• Created and executed automation test suite in Selenium & Java for Inventory Management API library and UI validation.
• Successfully managed and completed quality assurance testing of programable handheld devices for Inventory Management for Inventory management.
• Executed Grey box testing for tables, data and system configuration validation.
• Able to create and test build configuration in Virtual Client/Server environment via VMWare.
• Working collaboratively with Product Management, Development, PQA, Service, Implementation and Customer to resolve field issues and provide training support.
• Played active role in Six Sigma DMAIC methodology in achieving stable and predictable results.
• Successfully complied with HIPAA regulation in protecting all patient health information.

Confidential, Vernon Hills, Illinois

System Test Engineer

Responsibilities:

• Created and executed functional test suites for validation on Pinnacle, Xi, Next Gen, S4M, TLP and RFID Printer software systems.
• Successfully perform Firmware validation on Thermal Transfer and Direct Thermal systems.
• Played primary role in test design, functional testing and release of RFID technology system on various RFID tags configurations.
• Performed, Monitored and Supported regression testing activities for print quality, system configuration and data loads.
• Test execution of printer configurations via RS232, USB, Parallel and Ethernet networking.
• Lead role in creating the complete suites for supported printers; Pinnacle, NextGen, S4M, TLP and RFID printer.
• Created, Executed and maintaining automated Test procedures via Lab View.
• Successfully monitored and communicated defect status via Tracker.
• Performed Front Panel Automated and Manual tests to test printer configuration options.
• Created .ZPL command file procedures to test back-end printer data and configuration.
• Performed network and configuration testing via Splat, Ztestw, LPT and Tera Term test tools.
• Completed automation of Torque and Resonance performance tests via Lab View.

Confidential, Round Lake, IL

Systems Test Engineer

Responsibilities:

• Helped plan, document and design QA Processes to improve Quality standards and control quality of deliverables.
• Worked collaboratively with BSA and Dev to optimize requirements and design details.
• Managed and executed V&V activity in FDA regulatory environment and for successful release of Colleague infusion pump, Mocha, DL, ESign Mobile applications.
• Performed V&V testing on the multi configurations of programmable Infusion pumps PCA, Syndeo, and Colleague.
• Helped find, resolve and preventive action of critical Infusion pump errors.
• Software verification and validation testing of the clinical software; DL (History Log management) and Mocha (Medical Device Configuration management).
• Supported, Investigated, and reported detailed product failures defects and root cause analyses.
• Played critical role in continuous improvement in maintaining Software/Hardware quality assurance testing standards and presented with improvement trend reports.
• Created Test Protocol, execute test procedures per software Functional Requirement Document and Software Design Document.
• Document and publish Test Summary report, with testing status, trends, defects and requirement status to all stake holders.
• Performed Smoke, V&V, regression, load and exploratory testing of the system changes.
• Document defect reports in ClearQuest database, work closely with developers to reproduce and assist with root cause analyses.
• Performed SFT for the preparation of V&V activity, equipment maintenance, audits in QA environment.
• Performed Hardware/Software testing, disposition QA environment for clear and smooth validation activities.
• Played active role in readiness for Audits of V&V activities and document log history.
• Participated in successful approval of 510K submission activities of Colleague infusion pump.

Confidentia, Chicago, IL

Quality assurance Engineer

Responsibilities:

• Per requirements, create and execute test cases per defined test plans for new and maintenance releases of the electromechanical devices and firmware in regulated Casino gaming environment.
• Validated Pay Table, Bonus Calculations & combined mathematical calculations, Release and Data Sheet documents for Games & OS software releases.
• Performed quality assurance testing of Casino Gaming systems integrated with Security protocols, Top Box, Bill Validation devices, Hopper, Printers and other peripherals.
• Reported software and communication protocol discrepancies in (MKS) defect database.
• Discover and presented previously undiscovered flows that allowed cheat and system to overpay.
• Worked closely with developers to reproduce and resolve the identified defects, verify code fixes and worked with Alpha testers to monitor and support regression testing activities.
• Performed controlled testing in debug mode, via emulator break points and system test mode.
• Provided support and meet daily with Alpha tester to improving the regression testing activities.
• Worked with approval labs and Jurisdiction Engineering group for the approval of Software/Hardware releases, Requirements management and support activities.
• Worked with Dev, Math, Artist, Engineering and Jurisdiction teams for the CPU NXT OS technology and Game software releases.