Develop Excel spreadsheets for data distribution and to verify all project progress.
Utilized Excel formulas to derive project timing projections.
Utilized pivot tables to provide project summaries.
Provided Litigation and discovery support services.
Utilized CSG Ultimate Mailbox and Paraben to perform mass conversion of legacy Novell Groupwise to Microsoft PST and EML format.
Prepared large file conversion for discovery in Symantec Clearwell software.
Port all EML data into SQL database for litigation services support.
Develop internal database queries to test data integrity.
Confidential, Farmers Branch, TX
Regulatory Compliance Auditor
Review and analyze cellphone tower construction and operating specifications to assure Confidential regulatory compliance.
Utilized Excel to provide management summaries.
Configured and installed desktop software and encryption assuring HIPPA compliance for 1,000 seat pharmacist call center.
Transferred user profiles and assured software functionality.
Utilized Remedy asset and incident management system to maintain support documentation and assure SLA.
Provided Active directory support for users.
Troubleshooting for 15,000 users.
Utilized Altiris to deploy Windows XP and Windows 7 computers.
Utilized HEAT ticketing system to maintain troubleshooting database and assure SLA.
Provided all levels of service to healthcare professionals who utilized Citrix application servers, Lotus Notes databases/libraries and extensive MS Exchange services across multiple platforms. Supported multiple versions of MS Office Suite.
Assured HIPAA compliance through encryption deployment. Provided Windows 7 user orientation and training.
Confidential, Dallas, TX
Plan and implement mobile platform hardware and software to assure regulatory compliance.
Create technical and user documentation, training documentation and performed class room training.
Create and implement EH&S self-audit process.
Capture data from various sources and create status report system.
Instrumental in redesign of Compliance Data Management System (CDMS).
Performed data backups and data distribution.
One on one training and support as necessary.
Confidential, Carrolton, TX
Design, document, test environmental management database which included document imaging interface.
Design and implement data migration from existing access database structure to SQL server database. Perform and provide report structure for data integrity testing.
Design detailed reports in Business Objects. Design user and training documentation.
Contracted as a break-fix and desktop rollout technician for IBM servicing Confidential.
Performed interactive end-user desk-side troubleshooting and repair of software and hardware for desktop and mobile workstations computers for 20,000 end users in north Texas.
Responsible for replacing lease computers with new equipment in a Microsoft Active Director Services environment.
Configuration of all desktop software.
Migration of user data and e-mail archives. Setup of Cisco VPN connectivity software.