SUMMARY:

• An accomplished Quality Control Supervisor with excellent judgment, adaptability and interpersonal skills along with a wealth of operations and management experience whose s reflect an 18 - year career of outstanding leadership skills and a long-term focus on maximizing efficiency
• Primary trainer for the department for all new hires, including Supervisors
• Aided in the upgrading of the departmental automation of systems.
• Subject matter expert (SME) on the new databases and systems created
• Became the primary contact for DC Operations on any quality related issues
• Maintained department goal of 98% release on time throughout entire career
• Proficient in Microsoft Word, Excel, Outlook, Access and Intuit QuickBooks
• Trained and refreshed annually on 21 CFR Part 11 as well as DSHEA regulations

PROFESSIONAL EXPERIENCE:

QC SUPERVISOR

Confidential, North Bergen NJ

Responsibilities:

• Responsible for the GMP compliance of the Quality Control Operations
• Supervision of the inspection process for incoming VSB finished products
• Timely disposition and proper retention of samples and the documentation of Product Evaluation Records
• Overseeing the issuance of and close out of Market Withdrawals and Product Recalls
• Conducting and authoring material review reports while consulting Vendors and other appropriate parties including the Brand Marketing and Scientific and Regulatory Departments, leading to final disposition decisions
• Maintaining records according to Confidential record retention policy
• Ensuring department is current on Good Manufacturing Practice (cGMP) regulation requirements and company policies relative to personal hygiene, sanitation, wearing apparel

QC TECHNICIAN/INSPECTOR

Confidential, North Bergen NJ

Responsibilities:

• Responsible for the inspection of all incoming Brand Finished Products to ensure that all Vitamin Shoppe products conformed to established Quality standards
• Inspections and Sampling of Brand Finished Products against VS approved specifications
• Inspect Vitamin Shoppe labels including database maintenance and label library maintenance
• Organoleptic Testing and of Analysis review of all incoming Lots of Brand Finished Products leading to their final disposition
• Storing/Purging of Retain Lots to comply with 21 CFR Part 11 guidelines
• Maintaining the product testing and stability program, which includes gathering and forwarding designated products for contract lab analysis; evaluating, recording, and reporting the test results to the Scientific and Regulatory Department
• Maintaining Internal QC Database by performing regular updates as needed and archiving old data
• Maintaining Market Withdrawal Logs and Receives and Processes all Recall/MW returns from Distribution Center (DC) and retail stores
• Properly identifies and/or contains In Quarantine products that are rejected or are on QC hold
• Arrange the return of any damaged or OOS product, including creating BOLs, requesting Return Authorizations and arranging transportation pickups