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Sr.qa Analyst Resume

Los Angeles, CA

SUMMARY

  • Over 19 years IT Professional encompassing the following competencies and acumen:
  • Strong knowledge and experience in Software Quality Assurance Process and Methodologies, Software Development Life Cycle (SDLC), Quality Assurance Life Cycle (QALC), Information Technology Infrastructure Library (ITIL), Quality Management System (CAPA) Project Management Life Cycle (PMLC), Environmental Management Systems (EMS), FDA regulations and Clinical Product Development (OEM based) for wide area of applications within the Mortgage Banking, Finance, Business, Telecommunication, Rental, Commercial, Advertising, Entertainment, Utility and Medical Device verticals.
  • Experienced in testing Web - based, Client-Server, VM, Mainframe, Oracle E-Business, Oracle Financial 11i, SaaS, Data Warehouse, Business Intelligence, SAP Business Objects, E-Commerce, B2B, B2C, COTS applications in Windows, Vista, Mac, Unix, Linux, Windows Mobile, iOS and Android environments.
  • High expertise in Waterfall, Agile software development models and Change Management, Release Management processes.
  • Strong experience in analyzing Business, Technical, Functional requirements to identify potential risks in PMLC and translation of the Business/System requirements into the Test Scope.
  • Excellent skills Confidential creation of QA documentation (Risk Management Plan/Report, Build Acceptance Plan/Report, Compliance Audit Report, Test Strategy, Test Plan, Test Scenarios, Test Cases and Requirements Traceability Matrix (RTM)) according to Business requirements, Functional specifications and Technical design documents.
  • Strong breadth of experience in customizing and administering the Bug-Tracking and Test Management systems: MTM, TFS, ALM (HP Quality Center), SharePoint, JIRA, TestLink, QMetry, ClearQuest, Bugzilla, Elementool, SAINTS (Software Automated Integrated Network Test System), UPTE (Unity Programmer Test Environment), and preparing Test Summary/Status reports.
  • Strong experience in planning, coordinating and performing Black/White/Grey boxes testing like Functional, GUI, Compatibility, Smoke, Integration, Regression, Performance, Load, Security, API (SOAP/REST), Cross Browser/Platforms and End-to-End testing of the complex applications involving the multiple platforms, Web Services, IVR platform, Databases and Reporting Systems.
  • Outstanding skills in organizing and coordinating the User Acceptance testing (UAT) and User training in system tools.
  • Experienced with developing and executing SQL/PL SQL queries for database Back-End test using MySQL, SQL Developer and Toad database management tools.
  • Superior abilities in code deployment to various test environments using TeamCity, Deployment Master tools
  • Ability to work under tight deadlines and capable of effectively handling multiple ongoing projects.
  • Good communication skills both written and verbal.
  • Strong problem solving skills, analytical/critical thinking abilities, result-oriented, reliable, quick learner, selfmotivated and able to work independently as well as a team member.

TECHNICAL SKILLS

Testing/Bug Tracking Tools: HP Quality Center, ALM, JIRA, TestLink, QMetry, ClearQuest, BugzillaElementool, TFS, MTM (Microsoft Test Manager), SharePoint,TeamCityDeployment Master, MySQL, SQL Developer,TOAD, SoapUI, FirebugSwagger, SAINTS (Software Automated Integrated Network Test System), UPTE (Unity Programmer Test Environment).

Operating Systems: Windows 10/7/XP/Vista, Mac OSX, Unix, Linux

Mobile Platforms: Windows Mobile, iOS, Android

Programming Languages: VB.Net, Java, SQL, PL/SQL, Cobol, HTML, XML, C/C+

Network Protocols: TCP/IP, HTTP, HTTPS, VPN, FTP

Databases: Oracle, MySQL, Microsoft SQL Server

Office Tools: MS Word, Excel, PowerPoint, Access

Messaging & Collaboration: Lotus Notes 6.0, GoToMeeting, Lync, Skype, Microsoft Teams, Slack

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Sr.QA Analyst

Responsibilities:

  • Implement Components Approach to test design and development of test procedures (test cases).
  • Create test scenarios, test cases to ensure that every functionality in the software requirement specification document was covered
  • Test different application module features of the AUT on supported browsers and devices.
  • Perform functional, non-functional, smoke, and regression software testing for new builds deployed to QA and Staging environments
  • Ensure thorough quality assurance testing of SaaS job search application
  • Develop and execute SQL queries to validate data integrity in database
  • Track and report software issues using Jira project management and bug-tracking system
  • Test Web services (REST API) using Swagger for response data verification, Chrome developer tools
  • Participate in Agile/Scrum rituals: Standup, Sprint Planning, and Sprint Retrospective meetings.
  • Utilize Confluence as the repository for creating, modifying, and sharing test documentation

Confidential, Colorado Springs, CO

Sr. Quality Assurance Tester

Responsibilities:

  • Implemented full Quality Assurance cycle to agile projects.
  • Reviewed Business Requirements, Functional specifications, Technical design documents and translated requirements into test scope.
  • Developed QA documentation (Test Strategy, Test Plan, Test Cases, Test Scenarios and Requirements Traceability Matrix)
  • Communicated Test scope, Test Plan, Test Cases, LOEs and Test Status reports to the project team.
  • Performed Smoke, Functional, Regression, Integration, Compatibility, Cross Browsers, System tests, UAT Tests
  • Performed the Database backend validation by developing and executing SQL queries
  • Reported and managed defects found during the testing
  • Developed daily/weekly Test status reports with details of executed, passed, failed test cases and Defects Status reports for project team.

Environment: Agile project model, Windows, Windows Mobile, iOS, Linux, Microsoft SQL Server, SharePoint, iCloud, Java, VB.Net, HTML, XML, HTTP, VPN.

Confidential, Sylmar, CA

Sr.Development Quality Engineer

Responsibilities:

  • Developed and maintained Software Quality Assurance processes and procedures relative to the design and development of company products, software reliability, and assured adherence to the software development life cycle across Confidential .
  • Created Risk Management Plan/Report, Build Acceptance Plan/Report, Release Verification Report, Compliance Audit Report, Quality Test Plan/Report, Test Scenarios, Test Cases and Requirements Traceability Matrix documents according to Business requirements, Functional specifications and Technical design for internal development, OEM-based, Clinical Product Development, and design change projects.
  • Performed Black/White/Grey box testing (Functional, Regression, Performance, Security, Compatibility, Smoke, Integration, GUI)
  • Reported the software defects found during the test in JIRA
  • Worked on complex investigations and coordinated with technical teams to ensure sound design, effective data analysis, identification, implementation, verification and validation of actions.
  • Identified, analyzed, investigated, monitored and documented patterns and trends in post marketing surveillance data as part of the CAPA system.
  • Participated in reviews for System and Software requirements, Software and Firmware design, Document Change Request and code inspection.
  • Supported all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and US Food and Drug Administration (FDA) regulations.

Environment: Agile, Windows, Lunix, Windows Mobile, iOS, Android, ClearQuest, JIRA, Doors, C/C+, Java, XMLFTP, HTTP, VPN, SAINTS(Software Automated Integrated Network Test System), UPTE (Unity Programmer Test Environment)

Confidential, Los Angeles, CA

Sr. Quality Assurance/Quality Control Analyst/Consultant

Responsibilities:

  • Implemented complete QA cycle on Agile/Scrum projects
  • Analyzed Use Cases, Business requirements, Functional specifications, Technical design documents and created the test scope/estimation.
  • Identified tools and processes to increase testing efficiency and productivity.
  • Developed comprehensive QA documentation (Test Strategy, Test Plan, Test Cases) to ensure highest quality deliverables for maintenance and new feature releases using Microsoft Test Manager (MTM).
  • Used Black box testing method and performed Smoke, Functional, Regression, Integration, End-to End tests for Client-Server, Web- based, Cloud iShare and COTS applications.
  • Conducted UAT test and provided user training for new features/applications.
  • Performed build deployment/schedule to various test environments using Deployment Master Tool.
  • Validated Database backend for data integrity by developing and executing SQL queries in MS SQL Server.
  • Provided complete Bug tracking process using TFS and created defects/test status reports.
  • Organized Defect Review meetings, Gartner/Forrester Webinars for IT team.
  • Maintained IT Computer Lab. Performed PC reimaging, MS Security Patches testing and Test scheduling. Environment: Agile/Scrum, Windows, iOS, Android, Mac, Microsoft SQL Server 2012, TFS, MTM, SharePoint, iCloud, Java, C++, HTML, Deployment Master, Firebug, XML, FTP, HTTP, VPN.

Confidential, Woodland Hills, CA

Sr. Software Quality Assurance Engineer

Responsibilities:

  • Applied full Quality Assurance cycle to agile projects.
  • Reviewed Functional specifications and Technical design documents and translated requirements into test scope.
  • Developed QA documentation (Test Strategy, Test Plan, Test Cases, Test Scenarios and Requirements Traceability Matrix)
  • Communicated Test scope, Test Plan, Test Cases and Test Status reports to project stakeholders and management.
  • Performed Black box testing (Smoke, Functional, Regression, Integration, Compatibility, UAT and System tests)
  • Participated in White box testing by executing Performance/Load tests using QTP and Selenium.
  • Executed API/Web Services testing using SOAP and REST methods and SoapUI tool.
  • Performed Database backend validation by developing and executing SQL, PL/SQL queries and using Microsoft SQL Developer tool.
  • Reported and managed defects using Microsoft Visual Studio TFS and JIRA tools.
  • Developed daily/weekly Test status reports with details of executed, passed and failed test cases and Defects Status reports for project team.
  • Worked to minimize risk by identifying, communicating and escalating issues appropriately to management.
  • Participated in Production Release and Post Production maintenance to help stabilize systems.
  • Coordinated efforts with the offshore testing team in test planning, design, development, execution, evaluation, and directed the workflow throughout the testing lifecycle.

Environment: Agile project model, Windows, Windows Mobile, iOS, Linux, Microsoft SQL Server, JIRA, TFS, MTM, SoapUI 6.5, Java, VB.Net, HTML, XML, HTTP, VPN.

Confidential, Glendale, CA

Sr. Software Quality Assurance Engineer/Test Lead

Responsibilities:

  • Led Test process for multiple systems and provided Level of Effort (LOE) estimation for Agile projects.
  • Analyzed Business requirements, Functional specifications and Technical Design documents and translated them into Test Scope.
  • Evaluated functional and technical requirements to identify potential risks in PMLC.
  • Developed Test Strategy, Test Plan and Test Cases documents to cover Black, White and Gray Boxes testing Using TestLink.
  • Performed Functional, Sanity, System, Integration, Security, Regression, UAT tests of the complex systems involving multiple applications and platforms, Web Services, IVR platform, Database and Reporting Systems.
  • Coordinated the User Acceptance Test.
  • Performed Defect tracking process using JIRA.
  • Organized Defect review meetings with the Development team to discuss and prioritize defects found during the testing.
  • Developed weekly Test progress reports for the project team.
  • Validated Database back-end test by developing and executing SQL queries and using TOAD/SQL Developer tools.
  • Performed Web Security and Performance tests to inspect the traffic between the user side of web application and web server, using Firebug Web Debugging Proxy tool.
  • Performed Code Deployment to various test environments using TeamCity tool.

Environment: Agile project model, Windows, Windows Mobile, Android, Unix, MS SQL Server, TOAD, JIRA, TestLink, TeamCity, Firebug, Java, VB.Net, ASP.Net, HTML, XML, HTTP, HTTPS, VPN.

Confidential, Burbank, CA

Sr. Software Quality Assurance Analyst

Responsibilities:

  • Applied the complete QA cycle to Waterfall projects.
  • Analyzed Business, Technical and Functional requirements and prepared the test scope and LOE.
  • Developed Test Strategy, Test Plan, Traceability Matrices and Test Cases according to business requirements.
  • Organized Triage meetings with the development team to review and assign defects.
  • Performed Functional, System Integration, Performance, Stress and Regression testing for Business Intelligence, Oracle Financials 11i and Data Warehouse applications.
  • Conducted User Acceptance testing. Provided user training in systems tools.
  • Managed HP Quality Center to organize testing, develop Test Plans, Test Cases and report defects.
  • Assisted with QTP automation testing.
  • Developed daily/weekly test statistics/status reports.
  • Provided QA Approval for the data changes/defect fixing for all testing stages in the Change Management system.
  • Organized and conducted Post Mortem meetings for severity 1 and 2 production issues.
  • Managed Root Cause Analysis (RCA) process for SEV1 production issues.
  • Developed Lessons Learned and Action Items to improve IT processes.
  • Performed data refresh process in testing environment.

Environment: Waterfall project model, Windows, Linux, Oracle SQL Developer, HP Quality Center, Cobol, ASP.Net, C+, HTML, XML, FTP, VPN.

Confidential, Agoura Hills, CA

Quality Assurance Engineer/Consultant

Responsibilities:

  • Utilized QA structured testing methodology and processes for Mortgage Banking and Finance systems
  • Analyzed BRDs (Business Requirements Document), PRDs (Project Requirements Document)
  • Developed Test Plans, Test Scenarios, Use Cases and Test Cases.
  • Conducted walkthroughs to review Test Cases.
  • Performed defect tracking and reporting process using Mercury TestDirector, JIRA
  • Coordinated / triaged between users, development, QA, management teams to gather user requirements.
  • Performed Functional, Regression, GUI, Integration, Performance and User Acceptance testing.
  • Performed Code Deployment to test environment.
  • Developed and executed SQL queries to verify data in Database.
  • Coordinated efforts with offshore testing team.

Environment: Waterfall project models, Windows, SQL Developer, C++, VB.Net, HTML, XML, FTP, VPN, Mercury TestDirector, JIRA.

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