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Senior Quality Assurance Engineer Resume

Canonsburg, PA

SUMMARY

  • Over 10 years of diverse industry experience in Software Quality Assurance and testing Client Server and Web based applications over the full Software Development Life Cycle
  • Experience in HealthCare, Insurance, Financial, Human Resource and Pharma Industries
  • Worked as a Team Lead, mentored onsite/offshore QA team members and coordinated wif internal and offshore testing teams ensuring dat testing is performed according to company standards, as well as industry best practices.
  • Experience working on cloud - based technologies and applications deployed in various hyperscalers like AWS, Azure, GCP.
  • Prepared and presented Quality Assurance Level of Effort, estimates to improve QA process efficiency
  • Experience in different QA methodologies like waterfall, Agile/Scrum.
  • Extensive experience in testing websites and web services such as REST and SOAP.
  • Experience working on both Windows and Unix O/S.
  • Conducted Walkthrough meetings and participated in Tech Architecture Review, Code Review meetings and Deployment meetings
  • Extensive experience in Black box and Gray Box testing wif strong background in manual testing and automated testing.
  • Expertise in developing Test Strategy, Detail Test Plans, Traceability, Test Cases and Production Launch Validation plan
  • Performed GUI, Functional, Regression, Integration, User Acceptance, Smoke Testing, Functional and Load Performance, Web Services, Rollback and Roll forward testing
  • Experience in testing integration wif various upstream and downstream applications
  • Performed Back End testing using SQL queries in traditional RDBMS systems which includes MSSQL Server, Oracle, and Sybase
  • Experience in ETL testing using PL/SQL
  • Experience in design and develop test suites wif Selenium, Java and TestNG framework
  • Experience wif HP Quality Center 10.00, IBM rational Clear Quest (Defect Tracing and Release management), SharePoint Services 2.0, Serena Team Track, Win Runner, Load Runner
  • A self-starter wif clear understanding and problem-solving approach and possess excellent analytical, communication and motivation skills. Conscious, hardworking, result oriented and TEMPeffective in organizational skills. Test to break attitude. Flexible in working under changing and different work settings.
  • Maintain high team morale. Adhere to company and project standards and guidelines. Accurate time accounting and reporting of own work.
  • Promptly escalate issues, which effect product delivery and quality dat are beyond scope of influence and report same to Project Lead/technical lead.
  • Pay high attention to detail in all work. Quality, on time delivery of agreed deliverables. Contribute to the company knowledge base and process improvements.

TECHNICAL SKILLS

Testing Tools: Kibana, Postman, Kafka, SoapUI, VSTS, TFS, Swagger, MTM, Selenium, Quick Test Professional (QTP), HP Win Runner, Load Runner, HP Quality Center, Test Complete, Test Director, Rational Robot, PVCS Tracker, Serena Team Tracker.

RDBMS: Oracle, MYSQL, DB2, MS SQL Server, Sybase, MS Access

Operating Systems: Windows, DOS, UNIX

Languages: SQL, HTML, XML, VB Scripts and Java Scripts

Tools: Visual Interdev, Front page, Lotus notes

PROFESSIONAL EXPERIENCE

Confidential, Canonsburg PA

Senior Quality Assurance Engineer

Responsibilities:

  • Analyzed the ScriptMed Cloud Business Requirement Documents (BRD) and Functional Requirement Documents (FRD)
  • Participated in Defect Tracking triage meetings, Reviews and Walk-through meetings wif Development, Business and other QA teams for various functionalities in the Project.
  • Attended daily Scrum meetings in Agile environment dat closely focus on the features required for scrum development and follow a Sprint Cycle dat is a 3 week and achieve the target set for the sprint.
  • Worked wif Business Analysts and Developers to ensure dat all aspects of the system has proper testing coverage and overall system reliability, performance and quality.
  • Participated in weekly test planning and project status meetings and reviews.
  • Capable of working independently and supervising test staff during project phases as required
  • Developed Test Strategy, Test Plan and Test Scenarios based on Business Requirement Documents and Functional Specification Documents for SMC
  • Created Automated test scripts to test thesoftware
  • Created valid and invalid Test cases to thoroughly test program logic and verify system flow.
  • Created valid and invalid Test Data in SMC and Executed the Test cases
  • Constructed Test Design, Test Cases and involved in creating/updating Test Summary Report and Defect Summary Reports
  • Involved and responsible for creation and maintenance of project documents/deliverables like testing plan, testing schedule, testing scenarios, approvals.
  • Designing the automated test cases using the Selenium Web Driver inside thePyCharmusing Java
  • Development ofTest Framework/casesusing Java/Junit,Python/PyCharm,Testing
  • Created and involved in detailed test plan preparation
  • Work wif automation team todesign and develop automated test suitesfor the website usingPython, Selenium
  • DevelopedRequirements Traceability Matrixes(RTM's) to establish traceability between requirements and test cases to ensure the coverage of the test cases for various business scenarios.
  • Contributes on the improvement by creating reusable documents for reference in relevance of the team’s function or product.
  • Good understanding of the use of test metrics to provide accurate reporting
  • Experience in assessing, prioritizing, and managing incidents through to closure
  • Sound understanding and application of quality practices as applied to software testing
  • Contributes by doing training session to improve the overall output on skills and work delivery of the team
  • Involved inFunctional Testingthe software to make sure all the major functions are working as expected.
  • ConductedSmoke Testingafter a build got promoted to verify the critical functionalities ofsoftware.
  • Involved inSystem Testingfrom end-to-end perspective.
  • Played major role inRegression Testingthe S/W by validating Functional and Non-Functional aspects of software to confirm dat a recent program or code change has not adversely effected existing features.
  • ConductedPerformance and Load Testing by loading the system wif the Client’s Data.
  • Operated Black Box testing to verify the systems interactions, Performance issues, Usability of software.
  • Conducted Cross-browser testing and verified all themajor functionalities are working as expected in the software
  • Performed Web service testing application for SOAPand REST using Postman and Swagger
  • In Charge for the releases in UAT and Production by performing the manual performance testing, Functional testing, Regression testingfor the product
  • Identified, analyzed and documented defects using TFS, VSTS defect tracking system.
  • Involved in identification and documentation of risks, defects and issues throughout the project lifecycle.
  • Can recognize and flag issues outside area of own expertise or responsibility to team leader or manager, as appropriate
  • Co-ordination wif the Project Managers and Development team for resolution of any outstanding issues.
  • Utilized SQL to retrieve, modify, delete, insert, and update data in the database.
  • Statements: Select, Update

Environment: s: Kibana, Postman, Kafka, SoapUI, VSTS, TFS, Swagger, Selenium

Confidential, Columbus, OH

QA Analyst

Responsibilities:

  • Involved in project planning, resource allocation and high-level estimates.
  • Studied system requirements specifications and developed Test Plans for Functional, System and Regression testing.
  • Performed Backend testing and validated the data.
  • Performed Backend testing and validated the data using TOAD.
  • Performed defect tracking using Rational Clear Quest.
  • Mentored team members and helped them wif QA and business-related issues
  • Developed test cases and test scripts in Quality Center.
  • Performed manual regression testing ensuring proper functionality in UAT.
  • Ensured the standards and procedures are established and adhered to SDLC for planned software changes.
  • Reviewed high level test scenarios on new features developed by the offshore
  • Participated in UAT planning meeting and supported UAT in developing UAT test cases
  • Worked on the offshore data masking, environment readiness, integration test cases and test data
  • Provided support in setting up the offshore environment for Remote Deposit Capture.
  • Supported Test Approach, Test Scope preparation, Functional and Load Performance test cases for the Release

Environment: Dot Net, Quality Center, Firewall issue, SQL Server, Oracle, Apache Server, XML, XML Spy, Site minder, SOAP, SQL Server 2008.

Confidential, Irvine, CA

QA Analyst

Responsibilities:

  • Executed test plans for manual and automated testing and managed document and track bug report.
  • Worked under limited supervision, created and revised Test Cases for various modules
  • Responsible for executing scripts for the Small Applications like Policies (Wings), NRFC
  • (National Rate Fee Calculator) and CRM (Pivotal).
  • Responsible for FAST interfaces wif Countrywide and other internal applications
  • Extensively used SQL Queries for Database Testing.
  • Reporting bugs using the Bug Tracking System and verifying fixes for each build
  • Performed manual function testing and prepared reports on problems.
  • Responsible for developing Test plans according to the business requirements which specify testing overview requirements, approach and time.
  • Participated in team meetings to discuss the issues arising out of testing.
  • Manually tested the application for all the test cases.
  • Used Test Director to create Test Plans.
  • Tracked the results in the Test Director and reporting the system defects and bugs.
  • Analyzed the expected and the actual results using theQuick Test Professional (QTP) and the Test Director.
  • Automated the application under test using Quick Test Professional (QTP) wif the help of manual test cases.
  • Bugs are reported using defect-tracking system.
  • Interacted wif Developers for Defect Analysis.

Environment: Quick Test Professional (QTP) 6.5, Test Director, Informatica, Manual Testing, C++, Java, .Net, UML, SQL, Oracle and HP-UNIX

Confidential, Irvine, CA

QA Analyst

Responsibilities:

  • Identified, established, and documented Test Requirements.
  • Reviewed Business Requirement Documents and the Technical Specifications.
  • Worked under limited supervision, created, and revised Test Cases for various modules Responsible for executing scripts
  • Performed Manual Testing for executing Test Scripts Performed Automation Testing Using QTP for Executing scripts
  • Used Quick Test Professional, Test Director and Quality center for the development of complex programmatically solutions when needed for Test Management, Test Analysis, Test Scripting and Test Execution Advanced Automated Testing methods solutions and data driven testing
  • Created Test plans, Test cases executed the test cases manually and using automated tools like QTP
  • Extensively used SQL Queries for Database Testing.
  • Created Test Scenarios for User Acceptance Testing
  • Involved System Integration Testing, Regression testing and User Acceptance Testing Used Test Director for Bug tracking and Defect Reporting
  • Participated in Team Meetings and Discussions wif the developers on daily basis
  • Assisted Project Lead on various activities such as working wif providers and developers to resolve issues related to testing or connectivity
  • Involved in production support and worked on solving the issues wif the developers and providers Created documentation for knowledge transfer to Technical Support Group
  • Worked wif several vendors on regularly in troubleshooting the connectivity issues and other.

Environment: Manual Testing, Oracle, SQL, QTP, Windows XP, Test Director, Quality Center, SnagIt 6, MS Excel, MS Word

Confidential

QA Tester

Responsibilities:

  • Studied system requirements specifications and developed Test Plans for Functional Testing.
  • Automated the application under test using Win Runner wif the help of manual test cases.
  • Analyzed, documented and maintained Test Results using Test Director.
  • Performed Back End Testing.
  • Performed Regression and User Acceptance Testing.
  • Interacted wif Developers for Defect Analysis.
  • Created higher level test cases using UML depending on the Class and Sequence diagrams in Rational Rose
  • Used Test Director to create Test Plans
  • Bugs are reported using defect-tracking system.
  • Presentation of the QA Status report and the Defect Status reports in the weekly meeting.

Environment: Win Runner, Test Director, Manual Testing, C++, Java, .Net, UML, SQL, Oracle and HP-UNIX

Confidential

Developer & Manual Tester

Responsibilities:

  • Involved in Development of all the modules.
  • Close interaction wif end users.
  • Identified the test requirements based on application business requirements.
  • Involved in developing test cases and test scripts
  • Performed Manual testing and maintained documentation for different types of testing viz., Positive, Negative, Unit testing, Regression, Integration, System, Functional, Performance and UAT (User acceptance testing).
  • Carried out unit/module testing and wrote modification requests (MR).
  • Performed Database testing
  • Wrote SQL queries to validate data
  • Developed test objectives and test procedures
  • Participated in user training and submitted status reports weekly.

Environment: Manual testing, VB, windows95/98/NT/2000, UNIX, SQL-server, Oracle.

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