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Senior Qa Analyst / Test Lead Resume

CharlottE

SUMMARY

  • Test lead with 21+ years of experience in the Development and Testing of Software Applications with over 19+ years’ experience in Software testing
  • Experience primarily in Insurance (P&C, Re - Insurance) and Financial domain managing and coordinating both onsite and offshore QA teams
  • Excellent track record in defect management
  • Comfortable in working directly with senior client managers and business users with minimal or no supervision
  • Expertise in manual and automated testing in client/server and web-based applications using QTP 9/10/11, UFT, Selenium WebDriver, Junitand HP ALM
  • Experienced in Automation Testing using QTP 9/10/11, UFT, Selenium WebDriver, Junit
  • Expertise in test data preparation, writing and execution of Test cases
  • Expertise in end to end testing including load and performance testing
  • Expertise in Clear Quest with logging and Tracking the defects
  • Expertise in Software Testing Life cycle, Methodologies and test processes
  • Strong skills in database testing using SQL Queries on RDBMS
  • Proficient in UNIX Shell Scripting and in version control tools like Clear Case, VSS
  • Team player with excellent communication and interpersonal skills.

TECHNICAL SKILLS

Testing Tools: HP ALM, HP Quality Center, Mercury Suite, Selenium, Spira, Rally, Jira

Tools: Pega PRPC 5.x, Business Objects

Languages: PL/SQL, SQL, C, C++, TSL (Test Script Language), VBScript, JCL.

API: Business Objects Software Development Kit, VMX MLI

Web Technologies: Visual Age for Java, ASP, XML, JAVA, JSP, HTML.

Databases: Oracle, MS SQL, DB2.

PROFESSIONAL EXPERIENCE

Confidential, Charlotte

Senior QA Analyst / Test Lead

Responsibilities:

  • Organize the Testing Kickoff Meeting
  • Facilitate the Daily Defect Meeting with the Development Team, Business Team and Testing Team
  • Work closely with Client manager to manage testing requirements and deliverables
  • Conduct periodic meetings for changes in the requirements and documents; implement procedures for test changes
  • Meet with Project Management, Development, and Business Analysts to detail testing tasks and timelines. Provide testing estimates to Project Managers
  • Analyze the project requirements and identify the functional and technical dependencies and translate them into test plan and test cases
  • Risk Management and Risk Mitigation
  • Used ALM (Application Life Cycle Management) to perform defect tracking and reporting
  • Deployed the code in lower environment using TFS
  • Running the Batch jobs using AutoSys
  • Prepare and submit weekly Status Report to the client manager
  • Attending the weekly stakeholders meeting
  • Develop ETL test scripts based on technical specifications/Data design documents and Source to Target mappings
  • Develop SSIS, TSQL, stored procedures, user defined functions, etc. from the SQL Server stack
  • Validating the target database checks such as record counts, mandatory key fields, aggregate, derived, dimension checks
  • Validating the transformation logic by performing checks such as business check, derived field check, surrogate key check
  • Validating the staging tables to ensure the record counts, reconcile counts with source, invalidity of junk data, duplicate data and data size checks
  • SQL Querying databases to check for performance issues and data integrity and validations
  • Write PL/SQL Procedures, Functions, Triggers and handle exceptions
  • Analyze structured data and send reports using Tableau
  • Convert manual test cases to automated test scripts using Selenium
  • Use Git hub and Maven as automation scripts integration tools and Jenkins as CI tool
  • Develop Automation Frame work design and Generate manual test cases and Automation Scripts to test the functionality of the application using Selenium
  • Parameterize Java scripts in Selenium to run the scripts for multiple sets of data
  • Work in an Agile environment with team
  • Collaborate closely with the developers in fixing the defects

Environment: Windows, Unix, Oracle, SQL, PL/SQL, Tableau, Java 2.0, ALM, Selenium 3.12, J Meter 3.2, AS/400, HP ALM, Git Hub, Maven, AS/400, XML, WINS, MS Office suite - Visio, Power Point, Word, Excel

Confidential, Warren NJ

Senior QA Analyst / Test Lead

Responsibilities:

  • Collaborate with Project Management, Development, and Business Analysts to detail testing tasks and timelines. Provide testing estimates to Project Managers
  • Analyze the project requirements and identify the functional and technical dependencies and translate them into test plan and test cases
  • Developed detailed Testing Strategy for the Claims Center and developed various test cases and executed the test scripts in testing module of Rally
  • Work directly with Client manager to manage testing requirements and deliverables
  • Conduct periodic meetings for changes in the requirements and documents; implement procedures for test changes
  • Established an excellent track record in making defect free deliveries without any schedule slippage and effort slippage.
  • Risk Management and Risk Mitigation
  • Used Rally to perform defect tracking and reporting
  • Prepare and submit weekly Status Report to the client manager
  • Attending the weekly stakeholders meeting
  • Reviewed and updated the project plan and project schedule
  • Develop Test cases based on requirements gathered from Functional specifications and Design documents
  • Create Claims in Guide wire Claim Center for Commercial Property and Ocean Marine
  • Validate WINS for the Claims data received from Claim Center for the exposure
  • SQL Querying databases to check for performance issues and data integrity and validations
  • Create Litigation Matter & Negotiations
  • Verify assignment of case in Legal X
  • Check for any duplicate claims using ISO
  • Create / Approve invoice and issue payment from Legal Bill
  • Create Checks for Single and Bulk invoices for partial, final and supplemental payments.
  • Verify checks and payments in powerpay
  • Verify data in Laser Fiche includes meta data
  • Convert manual test cases to automated test scripts using Selenium
  • Parameterize Java scripts in Selenium to run the scripts for multiple sets of data
  • Perform Load Testing of the Claim Center application using JMeter
  • Use Rendezvous points to apply maximum load to application
  • Worked in an Agile environment with team
  • Collaborated closely with the developers in fixing the defects

Environment: Windows, Oracle, SQL, Java 2.0, Rally, Laser Fiche, Legal X, iVOS, ISO, Selenium 3.12, J Meter 3.2, AS/400, XML, Guide Wire, WINS,MS Office suite - Visio, Power Point, Word, Excel

Confidential, NYC

Senior QA Analyst / Test Lead

Responsibilities:

  • Collaborate with Project Management, Development, and Business Analysts to detail testing tasks and timelines. Provide testing estimates to Project Managers
  • Analyze the project requirements and identify the functional and technical dependencies and translate them into test plan and test cases
  • Developed detailed Testing Strategy for the Account Current and Claims Omega Booking and developed various test cases and executed the test scripts in testing module of Spira
  • Work directly with Client manager to manage testing requirements and deliverables
  • Conduct periodic meetings for changes in the requirements and documents; implement procedures for test changes
  • Established an excellent track record in making defect free deliveries without any schedule slippage and effort slippage.
  • Mapped the Confidential target fields and Bordereau’s for MGA’s and TPA’s
  • Up loaded policies and payments into Premium, Claims and Account Current
  • SQL Querying databases to check for performance issues and data integrity and validation
  • Risk Management and Risk Mitigation
  • Prepare and submit weekly Status Report to the client manager
  • Attending the weekly stakeholders meeting
  • Reviewed and updated the project plan and project schedule
  • Develop Test cases based on requirements gathered from Functional specifications and Design documents
  • Collaborated closely with the developers in fixing the defects
  • Managed User Acceptance testing for each release.

Environment: Windows, Oracle, SQL, Java 2.0, Spira,Angular 5.0, MS Office suite

Confidential, NC

Senior QA Analyst / Test Lead /Test Manager

Responsibilities:

  • Organized the Testing Kickoff Meeting
  • Facilitate the Daily Defect Triage Meeting with the Development Team, Business Team and Testing Team
  • Work closely with Client manager to manage testing requirements and deliverables
  • Conduct periodic meetings for changes in the requirements and documents; implement procedures for test changes
  • Meet with Project Management, Development, and Business Analysts to detail testing tasks and timelines. Provide testing estimates to Project Managers
  • Analyze the project requirements and identify the functional and technical dependencies and translate them into test plan and test cases
  • Developed detailed Testing Strategy for the CIP application for Excess Liability and Earth Quake lines and developed various test cases in Quality Center 11.0 test plan module and executed the test scripts in test lab
  • Work directly with Client manager to manage testing requirements and deliverables
  • Conduct periodic meetings for changes in the requirements and documents; implement procedures for test changes
  • Established an excellent track record in making defect free deliveries without any schedule slippage and effort slippage.
  • Worked in AWS DevOps for ePCG Migration to CIP
  • Define and Implement the Test Process and Test Plan for ePCG project
  • Planning and Coordinating projects and builds into QA and production
  • Hands on testing all the QA projects and production issues
  • Functional and system testing is performed for each release in QA and Pre-prod regions and analyzed the test results with the test data prepared before the code is moved in test regions
  • Worked with actuarial team for validating the rating algorithms for Excess Liability and Earth Quake quotes and compared the results with rating manuals
  • Extensively worked on testing the New Business, Renewal and Endorsement - Quotes for Excess liability and Earth Quake lines of insurance for different states
  • Executed the Test cases for processing the Claims for Homeowners, Auto, Collections and Excess liability policies using Wins-Digital application
  • Create Claims in Guide wire Claim Center for Commercial Property and Ocean Marine
  • Validate WINS for the Claims data received from Claim Center for the exposure
  • SQL Querying databases to check for performance issues and data integrity and validations
  • Create Litigation Matter & Negotiations
  • Verify assignment of case in Legal X
  • Check for any duplicate claims using ISO
  • Create / Approve invoice and issue payment from Legal Bill
  • Create Checks for Single and Bulk invoices for partial, final and supplemental payments.
  • Verify checks and payments in power pay
  • Up loaded/downloaded the policies into / from Broker system using TamOnline and Sagitta
  • Risk Management and Risk Mitigation
  • Prepare and submit weekly Status Report to the client manager
  • Attending the weekly Team leads meeting
  • Reviewed and updated the project plan and project schedule
  • Convert manual test cases to automated test scripts using QTP
  • Expertise in Java and VB coding
  • Used Git hub and Maven as automation scripts integration tools and Jenkins as CI tool
  • Involved in Automation Frame work design and Generated manual test cases and Automation Scripts to test the functionality of the application using Selenium
  • Parameterize VB scripts in QTP to run the scripts for multiple sets of data
  • Perform Load Testing of the e Premier application using Load Runner
  • Used Vu Gen to automate the scripts in Load Runner
  • Use Rendezvous points to apply maximum load to application
  • Experience in database testing and use complex SQL structures
  • Executed SQL queries for Comparing record counts, Duplicate values, Unique values of key fields, Number check, Date check and null check after loading target tables.
  • Created SQL join queries to filter complex tables for backend data validation.
  • Extensively used SQL and PL/SQL to write Stored Procedures, Functions, Packages and triggers.
  • Worked closely with the developers in fixing the defects
  • Worked in an Agile environment with team
  • Worked with business users when performing the User Acceptance testing (UAT testing) for each release.

Environment: Windows XP/2K, XML, JSP, Oracle, WINS, Guide Wire, AWS Cloud, SQL 7.0, Java 2.0, Open L, Mercury Quality Center 11.0, HP ALM, Jira, QTP 11.0,Selenium, Git Hub, Maven, Load Runner 9.0, AS/400, Tam online, Sagitta online, MS Office suite, AWS DevOps

Confidential, Trumbull, CT

Testing Lead and Coordinator

Responsibilities:

  • As a Testing leader and testing coordinator, manage a team of 3 testers - 1 onsite tester and 2 offshore testers.
  • Work directly with Client manager to manage testing requirements and deliverables.
  • Conduct periodic meetings for changes in the requirements and documents; implement procedures for test changes.
  • Prepare and submit weekly Status Report to the client manager.
  • Involved in developing and Designing XML Structures and Form templates.
  • Prepared and Reviewed Mapping Documents for Printing of Forms as per Company compliance.
  • Involved in test data creation for fixed length files and XML.
  • Monitor the project status by conducting meetings and getting Daily Status report from Offshore.
  • Established an excellent track record in making defect free deliveries without any schedule slippage and effort slippage
  • Develop Test cases based on requirements gathered from Functional specifications and Design documents including forms
  • Convert manual test cases to automated test scripts using QTP
  • Parameterize VB scripts in QTP to run the scripts for multiple sets of data
  • Involved in Regression testing the various modules of GenRe such as FacWorld, e Loss Reporting, G2 UW 2, LDF ( Lotus Notes Documentum FrameWork )
  • Perform Load Testing of the People soft HRMS application using Load Runner
  • Used Vu Gen to automate the scripts in Load Runner
  • Use Rendezvous points to apply maximum load to application
  • Perform IT Acceptance Testing for the FAC World & LDF Application
  • Closely interacted with the development team to verify defect fixes, and update defect status
  • Worked closely with the developers in fixing the defects and retested the fixed defects

Environment: Loadrunner 8.1, QTP 9.0, Mercury Quality Center 9.0, Documentum v 7.2, MS Office XP, XML, Peoplesoft, VB Scripts, Lotus Notes.

Confidential, NJ

Senior QA Analyst

Responsibilities:

  • Analyzed user requirements, attended periodic meetings for changes in the application requirements and documents, implemented procedures for test changes
  • Assisted the Business users in testing the various modules of eWC application such as Premium Indication & Quote Bind
  • Responsible for writing test scripts, test conditions, test cases, validating the test results and report the defects
  • Developed Test cases Using QualityCentre based on requirements gathered from Functional specifications and Design documents
  • Mapped system requirements with Test cases
  • Involved in manual and automated testing of the applications using QTP
  • Converted manual test cases to automated test scripts using QTP
  • Performed Positive testing and Negative testing scenarios as per requirements
  • Closely interacted with the development team to verify defect fixes, and update defect status
  • Assisted the Business users in doing the UAT of the Nested Questions of the eWC application

Environment: QTP 9.2, QC 9.2, PEGA PRPC 5.2, MS Visio 2003, Java 1.5, J2EE, HTML, CSS, VB Script, XML, MS Office XP.

Confidential

Senior QA Analyst

Responsibilities:

  • As a Testing leader and testing coordinator, managed a team of 9 testers - 3 onsite testers and a team of 6 testers
  • Responsible for collecting business requirements from the users and interpreting it into technical terms and sending it to offshore for development of Test Scripts
  • Involved in analyzing functional requirements. Created technical documents for Flows and Flow Actions.
  • Created use cases, decision diagrams to provide appropriate decomposition to the use case model and documents control the complex claim engine flows
  • Reviewed and re executed the script before moving it to UAT
  • Established an excellent track record in making defect free deliveries without any schedule slippage and effort slippage
  • Worked closely with Client manager to manage testing requirements and deliverables
  • Attended regular meetings for changes in the application requirements and documents; implemented procedures for test changes
  • Prepare and submit weekly Status Report to the client manager
  • Monitor the project status by conducting meetings and getting Daily Status report from Offshore
  • Reviewed the project plan and project schedule. Project monitoring and tracking with TCS in house tool IPMS (Integrated Project Management System) to monitor progress of project, reporting and time tracking
  • Responsible for writing test plans, test scripts, test conditions, test cases, validating the test results and report the defects
  • Developed Test cases in Quality Center based on requirements gathered from Functional specifications and Design documents
  • Involved in manual and automated testing of the applications using QTP
  • Converted manual test cases to automated test scripts using QTP
  • Involved in Regression testing the various modules of Confidential such as NBQU, REQU, NBIS, REIS, PCNM, AUDF, AUDR, AUDV, CACA, DNRE, RDNR
  • Parameterzing the VB scripts in QTP to run the scripts for multiple sets of data
  • Used Checkpoints and VB Script Functions
  • Performed Positive testing and Negative testing scenarios as per requirements

Environment: Confidential 362, Oracle 9i, Visual Basic, J2EE, QTP 9.2, Quality Center 9.0, MS Office XP, MS SQL.

Confidential, Richmond, VA

Testing Lead/QA Analyst

Responsibilities:

  • As a Testing lead, managed a team of 4 testers.
  • Worked closely with Client manager to manage testing expectations and deliverables.
  • Attended periodic meetings for changes in the application requirements and documents; implemented procedures for test changes.
  • Prepare and submit weekly Status Report to the client manager.
  • Analyzed user requirements, attended periodic meetings for changes in the application requirements and documents; implemented procedures for test changes.
  • Developed Test cases using Test Director based on requirements gathered from Functional specifications and Design documents.
  • Mapped system requirements with Test cases
  • Involved in System testing, Regression testing and Integration testing with various modules of PHERMES such as Account load, Payment load, Statement load, Returns load, Automated returns, Financial Rejects, Daily Recoveries, Daily Posted Transaction - Payment and Returns.
  • Performed Positive testing and Negative testing scenarios as per requirements.
  • Performed extensive backend testing using SQL Queries to retrieve the data from the database and checked data integrity.
  • Used Clear Quest to perform defect tracking and reporting.
  • Closely interacted with the development team to verify defect fixes, and update defect status.
  • Worked closely with the developers in fixing the defects.
  • Retested the fixed defects.
  • Worked in an Agile environment with team.

Environment: Test Director 8.0, Clear Quest, Shell Scripting, UNIX, C, Oracle, Windows 2000.

Confidential

Responsibilities:

  • Developed Test cases using Test Director based on requirements gathered from Functional specifications and Design documents.
  • Verify the Composition of statements for various accounts running various test cases for different accounts.
  • Worked closely with the technical design team to develop valid XML structures for data transfer.
  • Reviewed Mapping Documents for Printing of Forms and Statements.
  • Involved in test data creation for fixed length files and XML.
  • Mapped system requirements with Test cases.
  • Tracked defects, fixes and enhancements and created trace ability between requirements and defects using Test Director.
  • Perform complete System, Integration, Regression testing.
  • Used Clear Quest to perform defect tracking and reporting.
  • Participated in walk through and defect report meetings periodically.
  • Worked closely with the developers in fixing the defects and enhancement requests.
  • Retested the fixed defects.

Environment: Test Director 8.0, Clear Quest, XML, TSYS, MVS, COBOL, DB2, JCL, File Manager.

Confidential, Basking Ridge, NJ

Senior QA Tester

Responsibilities:

  • Responsible for writing test plans, test scripts, test conditions, test cases, validating the test results and report the defects.
  • Involved in End-to-End integration testing with various upstream systems such as PRIME, ACIS, EBPP (Electronic Bill Payment Presentment system), MMR (Master Member Repository), DataMart, Peoplesoft and down stream systems like BASICS (Commission calculating system), ORBIT (internal reports intranet).
  • Also involved in Functional testing (Black box), and Regression testing.
  • Involved in both Manual and Automated Testing.
  • Performed Black Box and White Box testing.
  • Performed extensive backend testing using SQL Queries to retrieve the data from the database and checked data integrity.
  • Involved in manual and automated testing of the applications using QTP.
  • Converted manual test cases to automated test scripts using QTP.
  • Parameterizing the VBscripts in QTP to run the scripts for multiple sets of data.
  • Coordinate the testing efforts with the Source Systems, eSB internal applications like DM, EBPP and PeopleSoft team in order to execute the test conditions.
  • Used Test Director to write test plan/test conditions, report/track the defects, and send E-mail notifications to the developers, system analysts, business team.
  • Validate the data through “.csv” and “.dat” files.
  • Validate downstream reports by running queries in MS Access, and internal site - ORBIT.

Environment: Java, JSP, Oracle, DB2, MS-Access, Windows 2000, QTP 6.5, Test Director 7.2, MS Office 2000

Confidential, Lakeland, FL

QA Tester

Responsibilities:

  • Created test templates, test cases and test conditions using Test Director.
  • Involved in writing Test cases for both Manual and Automated Testing for EFT, Accounting modules.
  • Performed Black Box Testing of the entire application.
  • Involved automated Testing including Functionality Testing, GUI Testing and Regression Testing using QTP.
  • Used Checkpoints and VB Script Functions.
  • Used Test Director for Defect Life cycle.

Environment: Visual Basic, SQL Server, C++, WinRunner 7.5, QTP 6.5, TestDirector 7.2, Windows Server

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