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Sme For Mdm, Test Manager Resume

SUMMARY:

  • 18 years of IT experience, currently supporting the itron MDMS application as an SME and Test Manager.
  • In 11 years of utility client engagement, has worked with Confidential and Pacific Gas & Electric companies in customer billing and transmission projects.
  • In SCE, has worked with Itron MDMS product from product testing phase till end to end 24x7 production support lead for 4 years. Currently supporting all new projects which are due to MDMS 7.5 to 9.0 migration.
  • Has worked extensively in testing unit of SCE as a Test Lead, Quality Assurance lead and Test Manager. Has setup various processes in SCE viz. Defect Prevention, Defect Life Cycle and Test Metrics.
  • As a Function Test Lead, has estimated over 40 projects for their budgeting in pre requirements phase and submitted them to the project approval teams. Itron MDMS Product Implementation for Smart Metering:
  • Started MDMS work as Product Tester and later worked as the production support SME in Confidential .
  • Currently working on the MDMS 7.5 to 9.0 upgrade related projects which includes MDUS interfaces.
  • Synced the Smart meter details in MDMS based on the replacement of analog meters by smart meters.
  • Prepared work schedules for the 24x7 running onsite - offshore model to monitor the MDMS processes like AMI Remote Interrogation, Gap Fill Analysis, AMI Billing request and response, Rate calculations, Remote Connect and Disconnect of the meter
  • Implemented MDMS Dashboard Status Emails using PowerShell which will query the MDMS Oracle tables for various status reporting
  • For Smart Meter connect - disconnect, analyzed the end to end system from Smart Meter to CSS database.
  • Analyzed the production issues proactively and looked for a temporary solution to minimize the impact on production processes and downstream applications.
  • Worked as the Scrum Master in OSISoft PI tag implementation. Implemented the 8 Sprints project with a UI representing the trends for PI tags like Amps, Volts, KW, etc
  • Has worked on project plans, cost estimates and budgeting, task board management in Agile methodology
  • Generated a Project estimation and dollar amount calculator in Excel to estimate around 2 projects per week as Pre-SOW
  • Worked on the Metrics creation design initiative, where around 10 data points were considered to capture and generate the Metrics based on these data points. The metrics were related to Effort Metrics, Stability Metrics, Test Execution Metrics and Defect Management Metrics.
  • Certified Software Test Engineer in 2009
  • Performed COTS package testing for various applications including MDMS.
  • Played diverse set of testing roles to support processes such as Defect Prevention, Defect Analysis, Test Metrics Generation, Quality Reviewer and Defect Triage Lead.
  • Authored various test artifacts like Test Plan, Test Strategy, Test Scenarios, Test Cases, Traceability Matrix, Test coverage and Test Completeness/Gaps document.
  • Scheduled the test activities aligned with software build releases and sequenced them as per their availability and priority.
  • Tested a project in Scrum Agile Development Methodology
  • Represented the execution data in various metrics to analyze the quality of product under test, test case effectiveness and modules working timeline as planned.
  • Has worked with multiple defect management tools including TFS, HP QC ALM.

PROFESSIONAL EXPERIENCE

Confidential

SME for MDM, Test Manager

Responsibilities:

  • As a SME, make changes with itron MDMS application settings. Upgrade the interface code table settings to adapt the new 9.0 architecture as well as MDUS interfaces.
  • As a Test Manager, prepare the test plan, generate and review test scenarios and as well as test cases in HP ALM QC. Validate that the test scenarios are performed with correct methodology along with the offshore test team to reduce the incorrect defects. Address test observations and blockages so that the test team can perform their day to day activities.

Confidential

Business Architect, Data Scientist, Tableau Developer

Responsibilities:

  • As a Business Analyst, generate the System interface diagram between SMOC (Smart Meter Operation Center) and Teradata, Design the table structures in the Teradata, Generate the VVO overall interface related initiatives. Design the screens which will display the PI Points and their data flow.
  • As a UAT Tester, prepare the test plan for UAT, generate test scenarios and write test cases using TFS. Perform unit testing along with the development team to reduce the number of bugs. Perform the data comparison with PI System and historical legacy application using PI ProcessBook. Walkthrough and review the test strategy documents with PG&E project leads and managers. Use HP ALM QC tool for test cases maintenance and defect management.
  • As Data Scientist, analyze the data from various sources to generate the business reports for SolarCity to identify the best match homes to generate more Solar power for Grid to higher the low voltage lines. Also, compare VVO Enabled vs VVO Disabled grid lines for the generation savings in dollars to showcase the VVO benefits for stakeholders.
  • As a Tableau Developer, implemented various dashboards to visualize the data. Had to work with various data sources like Oracle DB, Teradata, SQL server, RData file and MS Access data file to visualize the data together.

Confidential

Production Support, System Architect, End to End System Tester

Responsibilities:

  • Look for improvements in existing MDMS Production Support methodologies, and billing process. Design and add the interfaces as needed.
  • Troubleshoot and identify the temporary solution for any identified production defect. Implement the temporary business workflows for all open issues and implement them in coordination with itron support team.
  • Automate the crucial verification tests using the powershell programs. These small programs are implemented to run various checkpoint queries used to gather the production verification point analysis data at the desired time.
  • Plan and implement the new releases in production. Perform sanity verification on production for the new features or fixes.
  • Plan and design system and regression testing and manage defects. Execute tests for the crucial business processes.
  • Guide testing teams to identify regression scenarios of production defects for future releases.
  • Lead and assign priority for defect testing to maintenance team.
  • Communicate with offshore for regression testing and production monitoring to be done overnight.
  • Educate offshore for quickly checking production issues and their mitigation plans
  • Schedule weekly meetings with offshore to share onsite knowledge with them and get status updates on offshored activities.
  • Use the structured outputs of automated queries to troubleshoot various production defects as well as gauge stability of the production processes.
  • Discuss and implement these temporary solutions to minimize the business impact and reduce the production recovery cost.
  • Work on client notifications like deleting the incorrect reads of the meter and removing the meters from interrogation requests.
  • Support the system downtimes by providing the MDM data load catch up plans. Also monitor and work to catch up the system due to this downtime.
  • Keep all the troubleshooting procedures documented so that the knowledge is shared across different teams and reused in defect testing.

Confidential

Designer, System Test Lead

Responsibilities:

  • Design the interface data points for CSS Service point Sync, Billing Request and Response.
  • Plan and execute System testing of MDMS which is a COTS package
  • Write and modify the test cases from test scenarios in HP QC
  • Participate in interface design and peer review the test scenarios
  • Create a regression suit for various builds as per the build release notes
  • Validate the interfaces between the legacy system (CSS) and MDMS
  • Report and maintain system testing reports on day to day basis
  • Validate the interfaces between the NMS and MDMS
  • Coordinate with offshore to get the status of various testing activities
  • Work closely with the project managers for issue tracking and testing activities using HP QC
  • Maintain the risk log of project activities and update in daily status meeting
  • Represent the testing team in triage meetings for various test results and defect reproductions
  • Maintain the testing progress by gathering the status of testing on daily basis
  • Passkey.COM: Worked as the Test Engineer and Teas Lead from . The requirement analyst role was performed to get the requirements from onsite design team to offshore developers and testers.
  • Windows Marketplace: Worked as an automation engineer, security test engineer and Code Analyst (white box testing) from . As a tester, the development background helped in performing various aspects of testing.
  • Disha Intranet: As a Developer from, implemented an intranet site for Disha Technologies using .NET framework. Used the previous requirement analyst experience to implement this site as a single person team. The site was used by all employees to maintain the timesheets.
  • ISN Data Entry - Process Automation: As a software section head, implemented the Shift Management system for ISN operators, which will help them to manage the working shift, attendance and data entry job allocations. The whole automation was performed from .
  • AbeeInfo Consumables - Process Automation: As a developer, developed screens for Managing director of the company to monitor his profits and determine the selling cost of the end product. From, using PHP and MySQL, these screens were developed and factory members were trained on it to do the purchase order entries and stocks.

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