SUMMARY

• 15 years of experience inInformation Technology
• Proven expertise in functional,Non - functional automationand manual testing in Telecom, Healthcare and Paymentdomain
• E2E test management
• Have delivered 85% of projects on time with great Customer Satisfaction & Acceptable Quality
• Reduced post-production trouble tickets by 50% (by early business involvement)
• Hands on experience in Cloud -AWS(Amazon Web Services), Microsoft -Azure and OSS/BSS
• Attended training on Agile methodology, Scrum and worked on a programme using scrum
• Createtest automation strategy, plan and framework to support continuous integration and continuous delivery(CI/CD) for various types of testing
• Work with development, release and process teams todesign an appropriate automation framework, workflow, integration and requirements
• Evaluate and compare multiple tools by quantifiable metrics to satisfy customer requirements
• Design efficientSeleniumbased test automation frameworksconsidering the various process requirements that can be scaled up to support newer test requirements
• Design systems integrating multiple tools to work together within committed timelines and milestones
• Leads the analysis of test data requests, define and create
• Define, expand, improve and promote modernautomationmethodologies across the SDLC processes and all test activities
• Lead designing, prototyping and provide implementation support forautomatingQA process and testing
• Develop and plan allautomationtesting activities as SDET role for web based and enterprise software development to deliver on short timelines
• Identify and improve the Testing/automationarchitecturecontinuously to reduce the testing cycle time enabling the CI/CD models, working closely with different teams
• Enhance our performance testing process by making it KPI centric and improving the customer experience
• Conduct workload analysis and analyze the usage of software and hardware in production environments and ensure that realistic performance tests are designed and tested
• Maintain, plan and implementation of required upgrades for the Selenium Web driver, HP-ALM, UFT, LoadRunner, Jenkins, JIRA and other Opensource tools
• Develop required wrapper classes to enable technology integration
• Debugautomationframework and resolve technical issues working with application teams
• Develop the required testing dashboards to monitor application KPIs, utilizing relevant technology for effective quality assurance monitoring
• Work in an DevOps/Agile environment showcasing good organization and reporting skills
• Work with R&D, product management, and other functional teams to own, and deliver on test plans
• Use strong communication and natural curiosity to provide trusted and highly valuable feedback
• Collaborate with cross functional teams to identify gaps, prioritize, and resolve issues

TECHNICAL SKILLS

Methodologies: DevOps, Agile (Scrum) and Waterfall

Domain Knowledge: Telecom, Healthcare and Payment

Estimation: Functional point and Story point

Telecom Applications: Sales Force (SFDC, C4C), BMC Remedy (OHS, ITSM), Oracle Siebel, Workflow management (Xtract), Mediation, XNG, Billing & Siebel customer care

Healthcare Applications: eBDR (HID - COTS product), eProgesa and Rapid pass

Payment Applications: Payment Gateway, Business Process and Trident

Testing and build Tools: HP ALM,JIRA, HP Load Runner,HP UFT,SeleniumWebdriver, NUnit, Selenium Grid, TestNG, Maven, Jenkins, Appiumand Browser Stack

IED Tool: IntelliJ and Eclipse

Product Tools: AWS, MS-Azure, jBPM, APT, SMARTS, Netcool, SOAP UI, Blue Planet and Netcracker

Business Tools: MS Office, MS Project, MS Visio

Other Tools: Winsql, TOAD and SQL Developer

Database: Netezza, Oracle 11i, MS SQL Server 2016, MS Access

Container Technologies: Kubernetes and Docker

Programming Languages: C#, C and JAVA

Protocols and Webservices: XML, JSON, HTTP/HTTPS and Oracle NCA. wSDL, Soap UI and REST Assured API

Scripting Languages: VB Script, Java Script

Source Control System: Bitbucket(Git Hub), Visual Source Safe 6.0 and Serena Dimensions web client

Certification: ITIL Foundation

PROFESSIONAL EXPERIENCE

Confidential, Atlanta

Test Lead

Responsibilities:

• Develop End to End, System/Integration, and User-focused test plans and strategies using product requirements and design documents
• Build and execute test-cases in the following areas: functional and integration
• Write, execute and refactor automated test cases for UI and API
• Plan, design and enhance automation frameworks and tools using Selenium, Rest Assured, Test Bench or other open-source tools
• Investigate failures, perform root cause analysis and use Jira tool to create detailed, high quality error reports
• Review the manual and automated test cases
• Build and drive comprehensive test strategies (manual/automated) that covers all systems
• Work with cross-team product owners, developers and quality engineers to support QA processes
• Use of Agile methodology in all phases of the iterative software development lifecycle
• Setup local environment and code deployment through Docker and Kubernetes
• Backend data validation on multiple DB instances
• Work with multiple card brands- Visa/Master/Amex/Discover and ACH

Confidential, Atlanta

Test Lead

Responsibilities:

• Requirement gathering from Client and Scrum meetings with Software Architect, Business Analysts and Dev team
• Preparation of Estimates
• Plan and Manage Test Activities
• Track Status and progress of test activities
• Identification of Risks at all stages of the project and reporting to all stakeholders
• Extensively usedSeleniumWeb driver with C#,Visual Studio, NUnittest frameworks in creating test suites, test scripts and Extended reports
• Develop the Test Plan
• Develop/Review High Level Scenarios
• Extensively used Azure DevOps for reporting, scripts deployment and defect tracking
• Environment Checkout
• Perform Dry Run for the Test scripts
• Formal Execution of Test scripts
• Attending daily stand-up meeting, Planning and Review meeting and actively providing required input
• Responsible for performing functional automation and regression testing
• Cross browser testing through Selenium Web Driver
• Interacting with Development Team for fixes and issues
• Manage all test environments, test devices and platform versions required for testing
• Define test data and reports for required test scripts

Confidential

Test Lead

Responsibilities:

• Requirement gathering from Client and review meetings with Business Analysts and Dev team
• Preparation of Estimates
• Plan and Manage Test Activities
• Track test schedules, tasks, dependencies
• Coordinate test activities
• Track Status and progress of test activities
• Identification of Risks at all stages of the project and reporting to all stakeholders
• Ensure and plan for test environments are available for various test events
• Develop the Test Plan
• Develop/Review High Level Scenarios
• Peer Review Test Procedures
• Develop the RTM
• Plan and Manage the S009 activities (Equipment’s and infrastructure)
• Develop High Level Scenarios
• Develop Test Procedures
• Environment Checkout
• Setup test plan and test set in ALM, upload test cases, mapping requirement with test cases and made analysis and dashboard to report the test and defect status
• Perform Dry Run for the Test Procedures
• Formal Execution of Test Procedures
• Attending daily stand-up meeting, Planning and Review meeting and actively providing required input
• Responsible for performing functional and non-functional automation, system integration, User acceptance testing and Operational readiness testing
• Automate regression test cases using Selenium Web Driver and prepare the test suite for regression testing and executed through eclipse with Selenium Grid and TestNG
• Cross browser testing on Browser Stack through Selenium Web Driver
• Write SQL queries for backend data validation using SQL Developer and MS SQL Server
• Validating the webservices(API - REST) via SOAP UI
• Interacting with Development Team for fixes and issues
• Manage all test environments, test devices and platform versions required for testing
• Define test data and reports for functional requirements

Confidential, Colorado

Technical Lead

Responsibilities:

• Requirement gathering from Client and review meetings with Business Analysts and Dev team
• Preparation of Estimates
• Createtest automation plan and framework to support continuous integration and continuous delivery(CI/CD) for various types of testing
• Co-ordination for new requirement changes and ensuring those are covered and maintain traceability matrix
• Review of test scenarios and test cases
• Identification of Risks at all stages of the project and reporting to all stakeholders
• Setup test plan and test set in ALM, upload test cases, mapping requirement with test cases and made analysis and dashboard to report the test and defect status
• Attending daily stand-up scrum meeting, Sprint Planning and Review meeting and actively providing required input
• Responsible for performing functional and non-functional automation, system integration, User acceptance testing and Operational readiness testing
• Performing Test Execution, direct and monitor other testers during test execution and preparing test execution report
• Designed and execute the test cases to validate the On-demand port, AWS, MS-Azure, Resource inventory and Service assurance related systems, workflow process, DevOps model with CI/CD using Jenkins
• Automate regression test cases using Selenium Web Driver and prepare the test suite for regression testing and executed test on SIT with Selenium Grid and TestNG
• Working with upstream and downstream application teams to execute E2E test cases and validating the jBPM workflow
• Write SQL queries for backend data validation using Oracle SQL Server
• Validating the webservices(API - wSDL) via SOAP UI
• Involve in the data transformation testing from source to target and working on Netezza
• Designing a comprehensive scenario for running performance test using Load runner
• Observing the Application Server for CPU, Memory Utilization and identifying bottlenecks and areas of choke
• Analysing the Performance Reports and identifying the scalability, Bandwidth Utilisation, Risk involved in terms of stress on application
• Preparing a detailed and comprehensive report at the end of Performance Testing explaining the various concerns identified and improvement fixes done to improve the performance of the application
• Interacting with Development Team for fixes and issues
• Presentation of daily status reports
• Managing defect triage calls
• Ensure management awareness of risks related to the quality issues surrounding application development projects and provided information concerning the mitigation of those risks
• Manage all test environments, test devices and platform versions required for testing
• Define test data and reports for both functional and non-functional requirements
• Planning and engaging with business users for UAT and ORT phases
• Providing sign offs on successful completion of testing
• Coordinating with PM and Business users for sanity testing after Go-Live

Confidential, Texas

Technical Lead

Responsibilities:

• Involve in infrastructure testing, server configuration, validating network and application performance and functionality in upgraded server
• Manage and getting resolved the urgent customer reported defects and performed the System functional, regression, UAT and ORT testing
• Working on telecom core networks supporting subscriber provisioning, device and service activation, order management, charging and billing
• Working on IQ network using with Netcracker integration
• Preparing performance test scripts using Load runner to perform the Load/Stress/Volume test
• Maintain a detailed understanding of system component interaction and data relationships to effectively build and execute tests and analyse result
• Performa regression testing after each patch and ensure that existing package behaviour not changed
• Automate regression test cases using Selenium Web Driver and prepare the test suite for regression testing and executed test on SIT with Selenium Grid and TestNG
• Working with upstream and downstream application teams to execute E2E test cases and validating the jBPM workflow
• Write SQL queries for backend data validation using Oracle SQL Server
• Validating the webservices(API - wSDL) via SOAP UI
• Ensure management awareness of risks related to the quality issues surrounding application development projects and provided information concerning the mitigation of those risks
• Extensively used the HP-ALM and JIRA to manage all test artefact, defect and test cases
• Manage all track’s issues, their status reporting, planning and present to the business stakeholders including users
• Resource management while doing multi-tasking and solving their issues
• Effective Knowledge transfer about all technical and non-technical deliverables wherever required

Confidential, New York

Test Lead

Responsibilities:

• Analysis of the functional business requirement, feature, application prototype and involve in estimating the testing effort with test manager
• Use Cases and Requirement review and transfer the knowledge to offshore team member and keep track of the requirement changes and communicate to the team
• Preparation of Testing related sheets, Project Change Request, test environment maturity scorecard and Test readiness review and MOM documents
• Interact with offshore resource on daily basis, assigned task and reviewed test scenario and test cases
• Setup test plan and test set in ALM, upload test cases and requirement, mapping requirement with test cases and made analysis and dashboard to report the testing progress
• Execution of the test cases to perform functional, Sanity, regression, UAT and ORT testing, log the defect and keep track the status and reporting defect matrix
• Automate regression test cases using selenium web driver and review the script designed by team member
• Mapped all the Requirements with the Test Cases and maintain requirement traceability matrix and test data
• SQL Queries writing to extract the data and define data to perform E2E testing
• Tracking - Project Schedule, Resource utilization, Issues, Risk escalation
• Support and perform the infrastructure testing to make sure the application work well with the new environment
• Organize test planning, defect triage meeting to discuss test item and defect review
• Provided daily, weekly report and defect matrix to the client
• Design Test script in load runner VuGen and create scenario based on NFR for base and peak load to perform load testing using the Performance Centre
• Analysed different metrics for end user Transactions Response time, Transaction under load, Transaction Summary by Vusers, hit per Second and Throughput to understand the application behaviour under full load

Confidential, Chicago

Test Lead

Responsibilities:

• Worked on ERP application with order management module and perform functional integration, regression and system testing
• Prepared System Test Plan and Test Strategy and get signed off from project team
• Use Cases and Requirement review and transfer the knowledge to offshore team member and keep track of the requirement changes and communicate to the team
• Tracking - Project Schedule, Resource utilization, Issues, Risk escalation
• Reviewed and designed test scenario and test cases and identified test data
• Setup test plan and test set in ALM, upload test cases, mapping requirement with test cases and dashboard to report the test and defect status
• Execution of the test cases for Property and Casualty to perform functional, Sanity, regression, UAT and ORT testing, log the defect and keep track the status and reporting defect matrix
• Coordinate with the downstream system to perform the integration testing
• Responsible for reviewing and verifying that performance requirements are documented and stated in measurable terms, Includes reviewing Architecture design, software design, and non-functional requirements documents
• Responsible for creating the performance test plan, managing performance test scheduling
• Executed Load Runner scenarios based on complex business scenarios with different monitors for average and peak load, Stress testing and Endurance testing along batch and non-batch run
• Responsible for giving feedback to the development team with possible improvements and discovered Performance issues/bottlenecks
• Analysed the load test results and prepared the report and send across the team
• Involved in communicating the performance testing process and status to project team members and the test manager to ensure timelines and quality are met
• Responsible for performance measurement strategies to observe application and infrastructure performance across diverse hardware, operating systems, application servers, and databases, includes Client Experience
• Created Performance test report at the end of each release and provided it to the management

Confidential

Senior Test Engineer

Responsibilities:

• Preparing Test Strategy, Test Plan and Estimation
• Analysing the complexity of the application with developers
• Identifying the business functions in scope for Performance Testing
• Recording the Performance Scripts - adding parameters, correlating, applying error checks
• Designing a comprehensive scenario for running performance test
• Observing the Application Server for CPU, Memory Utilization and identifying bottlenecks and areas of choke
• Analysing the Performance Reports and identifying the scalability, Bandwidth Utilisation, Risk involved in terms of stress on application
• Preparing a detailed and comprehensive report at the end of Performance Testing explaining the various concerns identified and improvement fixes done to improve the performance of the application
• Interacting with Development Team for fixes and issues
• Establishing Process and Guidelines for Automation Testing - QTP
• Development of Sample Document for repository in Automation Testing
• Handling POC’s, Installation and Setup for QTP
• Leading Regression Testing Activities, Project Planning, Execution and Closure
• Creation and Review of Test Scope, Test Scripts, Trace Matrix, Data Guidelines and Defect Tracking and logging for Functional Testing
• Recording, Enhancing, Debugging QTP scripts for regression testing
• Active participation in client meetings, conference and daily defect calls