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Qa - Automation & Manual Testing Resume

SUMMARY

  • Senior Consultant with more than 15 years in Information Technology industry with a wide range of experience in project and account management and seasoned in software QA - Automation & Manual testing and implementing business technology solutions.
  • Having more than 1 and half decade (15+ years) of IT experience in software QA - Automation & Manual testing
  • Managing QA team to carry out end-to-end testing activities for Confidential Insurance
  • Experience working at client location as an Onsite coordinator managing both Onshore and Offshore testing teams
  • Technical assistance, mentoring, provide training, deliverables ownership, customer 1st point of contact, monthly reporting to senior leadership and managing QA team at Offshore/Onshore
  • Experience in Work Order/Proposal preparations and involved in project kick-off meetings
  • Expertise in Insurance (P&C), Finance, Logistics and Health Care domains
  • Expertise in setting up test teams, test infrastructure for new projects/ programs, providing manual, automation testing frameworks, optimizing test solution & approach
  • Experience in functional/regression automation tools like Selenium, UFT, WATIR & WTT (in-house automation tool)
  • Expertise in designing automation framework(s) such as Hybrid, Data Driven, Modular & Linear
  • Experience in core Java, Visual Basic (VB) & Ruby scripting languages
  • Expertise in various test artifacts such as Test Strategies, Test Plans, Use Cases, Test Scenarios, Test Cases, Defect Reports, Test Estimation, Test Metrics and Test Completion Report
  • Experience in Web based testing including GUI Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, User acceptance testing, Performance Testing and Stress Testing
  • Firm knowledge in different phases of STLC and SDLC for the projects dealt in Agile, V-V Model and Waterfall model etc
  • Extensively used defect-tracking tools - HP ALM, Octane Squish, Jira, Bugzilla & ServiceNow,
  • Experience in designing performance scripts in VuGen & Schedule test runs in Controller and analyse the reports using Performance testing tool Load Runner
  • Ability to prioritize the project features and expert in solving complex business issues from strategy to execution and tackle difficult situations
  • Ability to work in a team environment and/or independently with good communication and interpersonal skills

TECHNICAL SKILLS

Automation Tools: Selenium, UFT, WATIR, WTT & Load Runner

Defect Tracking Tools: Octane, Squish, Bugzilla and ServiceNow

Test Management Tools: HP ALM & Jira

Database: DB2, MySQL, Oracle, Guidewire, AS/400

Version Control Tools: BitBucket, VSS, SVN and Plastic SCM

Operating Systems: Windows XP, Windows 7, 8 & 10

Scripting Language: Core Java, Ruby, VB, and SQL

PROFESSIONAL EXPERIENCE

Confidential

QA - Automation & Manual testing

Responsibilities:

  • Responsible for testing releases for MAPFEE (P&C) Insurance business for various state implementations
  • Closely worked with Business teams for legacy application requirements, analyzed them & supported migration projects
  • Involved in analysing User Stories, Acceptance Criteria and Design Specification Documents to understand the Application and identify Test Conditions
  • Followed Agile (Scrum) methodology implementing web and client server-based application in various projects
  • Participated in Sprint Planning, Daily scrum, Sprint review, Retrospective and defect triage meeting as per Agile scrum Ceremonies.
  • Directly involved in story pointing and task estimation as well as backlog grooming
  • Defined the scope of testing within the context of each Sprint
  • Responsible for creating Test Plans, Test Scenarios and Test Cases for various kinds of testing
  • Coordinate for creating detailed Test Plan to efficiently test the application using different browsers
  • Used HP ALM, bug tracking tool to report application bugs and enhancements request and discussed with developers to resolve technical issues
  • Closely working with client PM’s at their location as an Onsite coordinator and ensured on delivering the quality throughout the project life cycle
  • Provided necessary support to UAT team maintained/managed by the client
  • Provided necessary support and acted as Test Lead for E2E testing which involves front-end, Middleware, backend and various downstream systems managed by the client
  • Estimated the test effort, guided the team in right direction in test approach and ensured on quality deliverables
  • Involved in test execution, reporting defects and shared the test results to stakeholders
  • Provided Automation Leadership, Strategic direction, test infrastructure to support test automation needs for various state implementations
  • Developed and enhanced the Selenium Automation Data Driven framework using XML files as per application requirements
  • Designed HTML reporting framework using Selenium, Java, TestNG & Ant Build
  • Created automation test suite document detailing the high level scenarios and signed-off from the client
  • Automated approved scenarios using Selenium WebDriver
  • Executed the Selenium regression test suite on the builds scheduled for the release and shared the test results to the client
  • Prepared Automation Traceability Matrix - Test Coverage Vs Test Scripts and tracked progress metrics and defects
  • Designed and developed the performance scripts using Load Runner and identified bottlenecks towards the response times which helped development team in fine-tuning the code and ensured on meeting the client SLA’s
  • Analyse the Load Runner reports and shared the performance test report to the client
  • Conducted defect triage calls with the client Project managers and prioritized the defects
  • Managed onshore and offshore testing team in planning the testing tasks, deliverables and closely tracked the status
  • Participated in all Agile Ceremonies (Sprint Planning, Show and Tell, Retrospective and Backlog Refinement Sessions) on a regular basis and brought in new techniques to improve the product/project quality
  • Preparation of Weekly status reports to include overall testing activities, include project status, testing status, milestones, issues, risks and dependencies

Confidential

QA - Automation & Manual testing

Responsibilities:

  • Responsible for testing several versions of AgencyPortal, BookSmart & Turnstile product’s (P&C Insurance) implementations for several clients such as EMPLOYERS, Aon Benfield, Westfield etc.
  • Interacting with relevant stakeholders in client project teams to review and analyzed the requirements and defined the testing scope
  • Executed projects in Agile, Waterfall & V-V models
  • Involved in analysing User Stories, Acceptance Criteria and Design Specification Documents to understand the Application and identify Test Conditions
  • Followed Agile (Scrum) methodology implementing web and client server-based application in the various projects
  • Participated in Sprint Planning, Daily scrum, Sprint review, Retrospective and defect triage meeting as per Agile scrum Ceremonies
  • Directly involved in story pointing and task estimation as well as backlog grooming
  • Defined the scope of testing within the context of each Sprint
  • Developed test scenarios, test cases and requirement traceability matrix
  • Performed manual testing, considering the baseline of developed Test Plan and Test Cases considering both positive and negative scenarios also boundary scenarios
  • Involved in test execution, reporting the defects and shared the test results to the client
  • Preparation of Data Dictionary which could be used as a manual for understanding the Data Type and Field Length of each and every object in the application
  • Developed and enhanced the Selenium Automation Data Driven framework using XML files as per application requirements
  • Designed HTML reporting framework using Selenium Java, TestNG, Ant Build
  • Created automation test suite document detailing the high level scenarios and signed-off from the client
  • Automated approved scenarios using Selenium WebDriver & WATIR
  • Executed the Selenium & Watir regression test suites for the release(s) and shared the test results to the client
  • Performed Automation testing, using HP Tools Quick Test Professional (QTP) or Unified Functional Testing and HP Quality Center (QC)
  • Created Automation Script using Descriptive programming and enhanced the scripts
  • Authored User Manuals for the design, development and execution of automation scripts.
  • Prepared Traceability Matrix to show the Test Coverage Vs Test scripts
  • Managed onshore & offshore test teams, delegating tasks and tracked the status
  • Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach
  • Preparing WSR report on automation testing activities, including project status, status summary, milestones, issues, risks and dependencies

Confidential

QA - Automation & Manual testing

Responsibilities:

  • Involved in the business requirement analysis
  • Developed test scenarios, test cases and requirement traceability matrix
  • Performed manual testing, considering the baseline of developed Test Plan and Test Cases considering both positive and negative scenarios also boundary scenarios
  • Executed the test scenarios and test cases Specific to Client customization
  • Coordinated with the development team for bug fixing
  • Identified the test cases to be automated and performed data driven testing and GUI Check Points using QTP
  • Participated in coordinating with the team for preparing the Automation test plan
  • Automated scripts in QTP based on the framework prepared by the Test Lead
  • Prepared the Test Data sheets for Data Driven testing
  • Executed the scripts, analyzed the results and updated the test status to Test Lead

Confidential

Responsibilities:

  • Involved in requirement understanding and analysis of client requirements
  • Prepared Test Scenarios, Test Cases and Test Data
  • Involved in peer review of test cases
  • Involved in GUI, Integration, Functional, Regression and System testing
  • Logged the defects and shared the detailed test execution status to the Test Lead

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