Developer Operations Analyst Resume Menlo Park CA - Hire IT People

SUMMARY

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Developer Operations Analyst

Confidential, Menlo Park CA

Responsibilities:

Initially spearheading a review/audit project to implement a workflow for successive teams to follow, providing feedback to increase consistency and accuracy.
Providing1:1ticketed support while juggling wif 2+ other workflows, constantly facing ambiguity but ensuring all deadlines are met wif appropriate solutions s
Collaborating wif teammates to assist in training 30 junior content reviewers

Music Data Quality Ops

Confidential, Palo Alto, CA

Responsibilities:

Used proprietary CMS to curate metadata content, wif goal of 5000+ actions ensuring platform is cleaned and presenting accurate data
Prioritized constantly identifying process shortcomings and proposing improvements
Performed ad-hoc translation projects, improving processes

Content Review Coordinator

Confidential, Palo Alto, CA

Responsibilities:

Tested 50+ video content daily for French & English-speaking territories, using company internal software and following QC policy guidelines.
Prioritized products to be reviewed daily, making certain dat their publication in the Play Store met the deadlines
Initiated cross-team collaborations and suggested improvements to ensure dat 10+ products met requirements weekly

Image Collection Specialist

Confidential, San Francisco

Responsibilities:

Collected mapping data and checking accuracy of data quality, by driving around 25 miles per day.
Used company internal tools to edit and validate mapping information collected by mapping vehicles.
Provided feedback on mapping equipment, data quality and other troubleshooting issues daily for one

Laptop Technician Intern

Confidential, Pleasanton

Responsibilities:

Deployed up to 5 high priority devices daily ensuring new hires get a right start on their first day
Erased data, then boxed and shipped about 700 devices in one month
Closed up to 20 tickets weekly, halping team members maintain low numbers at 50 or less per person

Market Research Associate

Confidential

Responsibilities:

Collecting data on consumers, competitors and market place and consolidating information into actionable items, reports and presentations
Understanding business objectives and designing surveys to discover prospective customers’ preferences
Compiling andanalyzing statistical data using various methods to collect it