Quality Assurance Supervisor Resume
Bryan, TX
SUMMARY
- I have a Quality Assurance background (various areas of QA) with experience managing and overseeing QA processes in a Pharmaceutical and Medical Device regulated environment.
- Produce statistical documentation and communicate with senior - level managers regarding Quality Assurance/Training issues. Provide supervision and training to QA group members. Sustain quality and compliance levels.
TECHNICAL SKILLS
- Policy/Procedure Development and review
- Change Control and Global Change Control
- Solid Dose, Liquid Dose, Sterile Product, Aerosol, Transdermal Patches, Injectable Products, Medical Device
- Microbiology Operations
- Trackwise: CAPA and Change Control
- Documentation
- Validation (IQ, OQ, PQ)
- Sharepoint, Teamspace
- MIDAS
- Process Improvements
- QUMAS, Documentum
- Product/Customer complaints
- Training Database System User: MyLearning, Eduneering, Trac 6.4, TM2000
- GMP Training
- eProgesa User
- Audit - internal and external
- Batch Record and Device History Record Review and Release
- Metrics and Trend Analysis
- SAP user 21 CFR Part 210-211, 21 CFR Part 11,
- 21 CFR Part 58, 21 CFR Part 820, ICH Q7, Q8(R2), Q9, Q10, ISO 9001, 17025, 13485
PROFESSIONAL EXPERIENCE
Confidential, Bryan, TX
Quality Assurance Supervisor
Responsibilities:
- Review manufacturing activities and ensure compliance with SOP and regulatory requirements.
- Perform final review and release for all product shipments and associated documents to meet customer specifications.
- Validated refrigerators, freezers, Haemonetics PCS 2 plasma collection equipment, and other equipment as necessary.
- Communicate with Operations management regarding daily quality assurance/control issues affecting donor suitability and product quality.
- Develop and implement Corrective/Preventive actions when necessary.
- Perform quality audits to ensure the integrity of the quality system(s) and prepare staff for on-going or upcoming customer, regulatory and corporate audits.
- Work with management in completing audit responses, including corrective/preventive action(s), and ensure responses are done in a timely manner.
- Perform focused audits to ensure employees correctly perform procedures and to identify any deficiencies and work with training staff to correct issues
- Assist management to support center compliance and Key Performance Indicators.
- Assist management and training staff in communicating SOP and regulatory changes and to ensure documentation is complete and accurate.
- Review center logs and records to ensure information is accurate and/or legible and to ensure Good Documentation Practices are followed.
- Analyze tracking and trending data and determine actions needed to ensure quality and improve trending.
- Receive and track complaints.
Confidential, Flanders, NJ
Contractor - Supplier Quality Engineer III
Responsibilities:
- Provide support to the New Product Development activities.
- Interface with R&D, Engineering and Operations to ensure the successful transfer to Production.
- Work with suppliers to ensure incoming materials/components meet with specifications.
- Review and approval of non-conformances, ensuring prompt resolution of issues and continuous supply of material/components.
- Assess supplier’s capabilities to perform inspection of components. Conduct quality audits as required.
- Analyze failure, corrective and preventive action submitted by suppliers for adequacy.
- Gathering and analysis of quality data for trending purposes using software tools such as MiniTab and Microsoft Excel. Preparation of QA reports.
- Maintained Communication with vendors and suppliers to ensure the GMP compliance.
- Data entry into SAP system in support of Third Party Quality activities.
- Assist Quality manager in establishing, implementing and maintaining the quality management system.
- Provide support during audits.
- Support test method validation studies.
- Create and maintain inspection plans for parts/components using SAP Quality Module (QM).
Confidential, NJ
Contractor - Quality Assurance Records, Release Coordinator
Responsibilities:
- Review Device History Records (DHR) and release products with the Enterprise Resource Planning System (ERP).
- Used Trackwise system to ensure any issues were resolved prior to release of product.
- Facilitated resolutions for any discrepancies in DHR records before the product can be released.
- Provides data/metrics related to accuracy, completeness and cycle times for records being reviewed.
- Reviewed, investigated and tracked complaints to determine cause and resolution via the system software Trackwise.
- Maintained Communication with vendors and suppliers to ensure GMP compliance.
- Data entry into Trackwise system in support of Third Party Quality activities.
- Identify areas in need of improvement regarding accuracy, completeness and cycle times.
Confidential, Summit, NJ
Contractor - Research Commercialization Quality, Quality Reviewer II
Responsibilities:
- Performed quality review of all Standard Operating and Laboratory procedure revisions.
- Performed audits on various functional areas related to Research Commercialization Quality, such as, laboratories, manufacturing, training, etc.
- Assisted in Creating Quality review, audit and training metrics on a monthly and quarterly basis.
- Document Liaison for the management and archiving of GMP documents.
- Used the following quality management tools; MIDAS, Mylearning, Sharepoint, Gap Analysis Tracking system, eDiscovery, Trackwise and Records Management system.
- Review and revise global raw material Manufacturing Processes, Methods and specifications.
- Mentor Quality Technicians on the GMPs of reviewing and updating manufacturing, methods and specifications.
Confidential, NJ
Contractor - Quality Assurance, Senior QA Specialist
Responsibilities:
- Create and maintain Raw, Active and Packaging Materials program
- Maintain, update and oversee the Training program.
- Performed and reviewed investigations and CAPA.
- Created and revised Production and Raw Material monographs for various international market sites.
- Created and revised International Analytical and Manufacturing Procedures.
- Interacted with sites internationally to clarify/gather analytical/manufacturing information.
- Initiated and tracked changes using the Trackwise software database.
Confidential, East Hanover, NJ
Contractor - GMP Training
Responsibilities:
- Performed SOP and technical training for laboratory personnel
- Provided GMP training covering areas such as Change Control, CAPA, Investigations and Audits
Confidential, NJ
QA Supervisor
Responsibilities:
- Assisted in creating and maintaining Actavis’ new employee orientation training program.
- Created and maintained Training Syllabi/Curricula and Training Materials for GMP Training.
- Attended Train the Trainer seminar.
- Assisted with and created customized reports with TM2000 designer for Actavis’ training manager database (i.e. Training gap analysis, Training logs, Training Metrics).
- Created and revised task qualification checklists for Manufacturing Operations and Quality Control to ensure that only qualified employees are performing tasks assigned.
- Scheduled and performed training for SOPs, GMP and Safety issues and ensured that training complied with regulatory and company policies and procedures.
- Member of the Training Steering Committee.
- Change Control Review Board Head for all Major Change Controls and Technical Transfers.
- Created Annual Product Review reports for all Change Controls related to a product.
- Reviewed and resolved incoming internal customer complaints, to include, general QA complaints.
- Created process of notifying the change initiator when change controls were becoming overdue.
- Reduced average time of change control approval from 18 days to 9 days.Standard Operating Procedures
- Created, revised and updated Standard Operating Procedures.
- Created a Standard Operating Procedure review process that details an SOP’s current status as being current or requires revision.
- QUMAS Check-in documents, release panel and setup new User accounts.
Confidential, NJ
QA Supervisor
Responsibilities:
- Reviewed, investigated and tracked Deviations/Quality Events to determine cause and resolution via the system software Trackwise.Audits
- Performed Audits of quality systems, such as, Training, Change Control, Documentation, Laboratories and SOPs.Validation
- Point of Contact for the global validation project of the Training Manager 2000 training database.
- Authored the Validation package and executed and reviewed protocol for the TM2000 training database.
- Team member for the validation of Trackwise and QUMAS software systems.
- Assisted in validation projects in manufacturing and QC.
- Functioned as supervisor for all Documentation systems, such as, Change Control, Batch record setup/review and Document release (i.e. SOPs, Methods, Specifications, Forms, Lists) in the QUMAS database.
- Created and maintained excel spreadsheets ( w/ tools for filtering, formulas, graphing) to create metrics for the number of SOPs released, Investigations, Change Controls etc., that were opened and completed per month and quarterly.
- Created computer software and manufacturing validation packages and test scripts.
- Reviewed computer software and manufacturing validation packages and test scripts for accuracy, completeness and for any potential GMP issues.
- System Administrator for the Training Manager 2000 training database.
Confidential
QA Manager
Responsibilities:
- Managed and supervised six individuals in the Quality Assurance Department.
- Reviewed and resolved all incoming complaints from external and internal customers.
- Scheduled workload for Quality Assurance department on a daily and weekly basis.
- Reviewed and investigated complaints to determine cause and resolution.
- Reviewed and approved protocols, SOPs, validations, test scripts and reports.
- Updated and maintained Master Schedule of GLP Studies.
- Updated and maintained companies Quality Manual.
- Hosted and successfully attained ISO guide 17025 certification for testing laboratories.
- Scheduled and performed internal audits of GLP studies and internal quality systems, and external audits of vendors and suppliers to ensure compliance to GMP and GLP regulations.
- Hosted FDA regulatory, ISO and sponsor /customer audits.
- Maintained and performed GMP/GLP training and training records.
- Scheduled and maintained calibration and calibration log books of various testing equipment.
- Created and maintained excel spreadsheets for the number of customer and regulatory audits per month and GLP studies opened, closed and in-progress per month.
Confidential
Senior Microbiologist
Responsibilities:
- Performed sterility, release, stability, Bioburden, environmental and USP particulate matter testing.
- Performed standard microbiological tests on raw materials and finished products.
- Validated and System Administrator for the Vitek (bioMerieux) Identification System.
- Performed microbial identification using the bioMerieux API and Vitek Identification systems.
- Develop test methods, including validation of methods according to cGMPs.
- Authored and revised Standard Operating Procedures (SOPs), protocols and Monograph’s.
- Trained laboratory personnel on cGMPs and SOPs.
- SAP user for ordering required materials, part, equipment for the Microbiology Dept.
- Created and maintained excel spreadsheets for Trending Analysis and metrics using filters, formulas and Pivot Tables as needed. Created graphs for a visual view of monthly metrics.