Acting Pm / Ba / Qa Lead / Dev Lead / Scrum Product Owner Resume
NY
SUMMARY
- 14+ years of total experience in teh field of IT wif focus on various profiles including QA Lead and BA profiles.
- 8+ years of QA Lead experience while handling teams of up to 8 members based on an onsite - offshore model as well as onsite only model.
- 5+ years of Business Analyst experience wif extensive client interaction.
- 1.5 years of experience in creating design documents including Visio diagrams and project timelines and Gantt charts in MS Project.
- 2.5 years of Scrum Product Owner / Scrum Master experience.
- Extensive Manual Black box and Grey box testing experience of Front-end (GUI) interfaces, Back-end interfaces, Windows applications. Types of testing performed includes Functional, Regression, Load, Stress, Bulk, Performance, User Acceptance (UAT), Sanity testing, Data warehouse, ETL (Extract-Transform-Load), etc.
- Experienced in defining Testing Methodologies / Strategies, Designing Test Plans and Test Cases for validation of Web-based applications based on standards for Software Development and QA implementation.
- Intermediate level noledge of Automation tools like HP QuickTest Professional, Selenium, etc.
- About 2 years of experience of working in an Agile Software Development environment.
- Proficient in all phases of test life cycle (STLC) from test planning to defect tracking and managing defect lifecycle.
- Excellent experience in Cross-Browser as well as Cross-Platform testing.
- Possess excellent noledge of Tolling domain. Also possess good noledge of Insurance, Data Recovery, Retail, and Telecom domains.
- Professional experience in designing Testing Framework (UNIX Shell Script based) and developing Test Scripts & Suites for UNIX/LINUX environments.
- Proven ability to work on multiple projects in parallel.
TECHNICAL SKILLS
Operating Systems: Windows XP/2000/Vista/7/8.1/10, Windows Server 2008/2012, RHEL v3.0
Suites/Packages: MS Office 2003/2007/2010/2013/2016/365 , MS Project 2016, MS Visio 2013/2016, Microsoft SharePoint 2013/2016
Defect Tracking Tools: Rational ClearQuest, Remedy, BugZilla, Quality Center, Mantis
IVR: Comsys, Converge
Test Management Tools: JIRA, Confluence, TestRail
Programming Languages: VB Script, Shell Script, Expect, SQL, XML
Protocols: VoIP (SIP), RTP, MGCP, GSM, SNMP, UDP, TCP/IP, TLS
RDBMS: Oracle 9i/10g, SQL Server 2005/2008/2012/2014/2016 , TOAD, SQL Developer
Web Servers: IIS Server 6.0/7.0, Apache, JBoss, Sun One v6.1
Automated Testing Tools: HP QuickTest Professional, Selenium
Desktop Virtualization Tools: VMware, Microsoft VirtualBox
Network Monitoring Tools: Etheiral, tcpDump, WireShark
Types of Testing proficient in: Functional/Validation, Regression, Load/Stress, Bulk, User Acceptance (UAT), Sanity, Back-end, Data warehouse, ETL, etc.
Tolling Protocols proficient in: E-ZPass, SunPass, TxTag, E470 and CTOC
PROFESSIONAL EXPERIENCE
Confidential, NY
Acting PM / BA / QA Lead / Dev Lead / Scrum Product Owner
Responsibilities:
- Performed teh role of a Scrum Product Owner being teh Acting PM as well as teh SME for teh project.
- Acted as a Business Analyst for creation of Preliminary and Critical Design Review documents (PDR/CDR) through interactions wif teh client as well as teh roadside integrator.
- Acted as a Dev Lead by driving development and providing necessary direction to teh development team.
- Created detailed Test Plans/Test Scenarios based on teh CDR document.
- Lead teh QA effort and tested teh releases delivered by teh developers along wif two Junior QA personnel.
- Assisted teh UAT efforts at client site.
- Used TestRail to create and manage teh test suites while using JIRA to log defects and manage Test Sprints.
- Managed SharePoint portal for all related documentation as well as their respective updates.
Environment: Windows Server 2016, SharePoint 2016, MS Project, SQL Server 2016, Jira, Confluence.
Confidential
Acting PM / BA / QA Lead / Dev Lead / Scrum Master
Responsibilities:
- Acted as a Business Analyst and recorded requirements in details through interactions wif teh client.
- Acted as a Dev Lead by driving development and providing necessary direction to teh development team.
- Ran Daily Scrum Meetings, created User Stories, and maintained teh Scrum Backlog.
- Performed QA role and tested teh code delivered by teh developers.
- Took care of all Production Support issues about all existing application modules for teh project including deployment on new releases into teh production environment.
- Extensive use of SQL queries and joins for querying for monitoring, researching support issues and testing teh VPS subsystem.
- Automated Web façade testing of teh customer facing ecommerce website www.ezpassritba.com/Violation using SoapUI.
- Performed necessary regression testing for all releases for teh VPS subsystem as well as bug fixes.
- Acted as an SME for all support and new development requests from RITBA technical and financial teams.
- Performed extensive ETL testing to verify teh business rules of teh VPS system packages before teh cut-off from teh third-party vendor.
- Executed scenarios to test Data warehousing of teh Purge/Archive DB.
- Managed SharePoint portal for all related documentation as well as their respective updates.
Environment: Windows 7/Server 2008, SharePoint 2013, MS Excel, SQL Server 2008, SQL, Mantis, MS SharePoint Server 2007, XML, XSLT.
Confidential
Acting PM / BA / QA Lead
Responsibilities:
- Writing requirements for E-ZPass compliance of teh ATI Hub.
- Verification of compliance of teh ATI Hub to all existing tolling protocols used in teh United States.
- Writing & executing functional as well as regression test plans.
- Extensive use of SQL queries for querying & verification of process and data flow.
- Lead onsite and offshore development teams by providing teh necessary nohow and clarifications on all tolling protocols.
- Managing teh Test Deliverables and making sure dat teh deliveries are released to Test in time.
- Organizing meetings and creating project progress schedules and test plans as per interaction wif external agencies like FTE, MdTA, CFX, ISTHA, etc.
- Automated Web façade testing of teh ecommerce website http://atihub.org/ using SoapUI.
- Executed scenarios to test Data warehousing of teh Purge/Archive DB.
- Performed extensive ETL testing to verify teh business rules of teh ATI Hub.
- Managed SharePoint portal for all related documentation as well as their respective updates.
Environment: Windows Server 2012, SharePoint 2013, SQL Server 2012, Mantis, SQL, SQL Server Reporting Server 2012.
Confidential
BA / QA Lead
Responsibilities:
- Writing & executing functional as well as regression test plans for testing various applications implementing teh various system functionalities.
- Extensive use of SQL queries for querying & verification of data visible on teh UIs.
- Driving teh offshore development team and providing them wif teh necessary clarifications of teh client requirements.
- Managing teh Test Deliverables and making sure dat teh deliveries are released to Test in time.
- Providing Demos and User Training to Client employees to be able to adapt to teh new system quickly.
- Executed scenarios to test Data warehousing of teh Purge/Archive DB.
Environment: Windows Server 2012, SQL Server Reporting Server 2012, Mantis, Oracle 11g, SQL, SoapUI.
Confidential
BA / QA Lead
Responsibilities:
- Requirement gathering through periodic client visits.
- Testing E-ZPass system wif sponsor agencies for compliance to teh specification.
- Writing & executing functional test plans for testing various applications implementing teh E-ZPass system.
- Extensive use of SQL queries for querying & monitoring teh E-ZPass system.
- Delivering formal test plans for acceptance testing.
- Leading teh acceptance testing.
- Providing support to NFBC finance team for monthly financial settlements as well as file issues.
- Managed SharePoint portal for all related documentation as well as their respective updates.
Environment: Windows Server 2012, SharePoint 2013, SQL Server 2012, Mantis, SQL
Confidential
Acting PM / BA / QA Lead / Production Support Lead
Responsibilities:
- Monthly site visits to client site for requirements gathering and discussions.
- Formally documenting all requirements and expanding them in design documents.
- Testing E-ZPass system wif sponsor agencies for compliance to teh specification.
- Writing & executing functional test plans for testing various applications implementing teh E-ZPass system.
- Performing in-lane onsite testing to generate test data and scenarios.
- Extensive use of SQL queries for querying & monitoring teh E-ZPass system.
- Perform as teh point person for all E-ZPass related queries from teh client (RITBA) as well as all other away agencies.
- Automated Web façade testing of teh customer facing ecommerce website www.ezpassritba.com using SoaPUI.
- Preparing & sharing daily productivity/monitoring reports of teh E-ZPass system wif teh senior management.
- Performing necessary regression testing for all forthcoming releases for teh E-ZPass system as well as bug fixes.
- Manual testing of various features of teh front-end GUI interface (TollCRM) like Tag Management, Account creation, Correspondence, etc.
- Using SoapUI to test teh functionality & various features implemented by teh E-ZPass public website.
- Training other team members and helping them ramp up on teh E-ZPass system to serve as backup personnel.
- Providing support to RITBA personnel during monthly financial settlement periods.
- SME for all RITBA issues and providing support for all customer issues.
- Performed extensive ETL testing to test teh migration DTSX packages as well as teh resultant data-mapping done using flat files.
- Managed SharePoint portal for all related documentation as well as their respective updates.
- Executed scenarios to test data warehousing of teh Purge/Archive DB.
Environment: Windows 7/Server 2008, SharePoint 2013, MS Excel, SQL Server 2008, SQL, Mantis, MS SharePoint Server 2007, SoapUI.
Confidential
Senior QA Analyst
Responsibilities:
- Writing & executing functional test cases of various applications dat TollCRM interacts wif.
- Using SoapUI to simulate external interfaces for testing of web services.
- Functional & Regression testing of teh customer facing application.
- Extensively writing SQL nested queries for validation of data at teh back-end.
- Mentoring new team members in teh team and helping them ramp up.
Environment: Windows 7/Server 2008, Silverlight, XML, SoapUI, MS Excel, SQL Server 2008, Mantis, MS SharePoint Server 2007.
Confidential, NJ
Senior QA Analyst
Responsibilities:
- Executed various transactions on policies to simulate accurate test conditions.
- Generated XML representation of a Masterpiece policy and expected results in XPATH format using an in-house tool.
- Utilized XSLT files to automate implementation of changes to multiple batches of XML files.
- Performed various operations like Pre-renew, Renew, Contract Mods etc. in policies stored in IMS database through IBM 3270 consoles.
- Created and executed test scenarios using VB script in QTP.
- Revised test cases to meet teh requirements and for accurately testing teh conditions listed in teh test plan.
- Used HP Quality Center v10.0 to design manual/automated test scenarios, and upload requirements.
Environment: Windows XP/7, FJA PDFS, FJA CETA, XML, XSLT, RAD/Eclipse, MS Visio, MS Excel, Mainframe, IMS DB, IBM 3270 Console, HP Quality Center, HP QTP 10.0, VB Script, XMLPad.
Confidential, NJ
Business Analyst / Test Lead
Responsibilities:
- Communicated wif various internal team members and client to understand teh full scope of teh system.
- Held various discussions wif team members to get requirements clarified.
- Created Visio diagrams of teh application process flow / business logic.
- Assisted wif project management in terms of finalizing realistic deadlines.
- Designed Test Strategy, Test Scenarios, and Test Scripts for manual as well as Volume testing of teh application.
- Executed nested SQL queries on teh back-end database extensively to verify GUI results.
- Created traceability matrix, test package and attended review meetings.
- Established entry and exit criteria for various test cycles and phases.
- Performed User Acceptance Testing (UAT) to confirm teh delivery of key requirements in teh final release.
- Worked wif developers and requirements analysts to define test scenarios and ensure dat test requirements are correct and complete.
Environment: SUSE Linux, SQL, Oracle 10g, JSF, HTML, XML, Glassfish application server, Jboss web server, MS Visio, MS Project.
Confidential, FL
Senior QA Analyst
Responsibilities:
- Analyzed requirements wif BIAs and helped in framing a detailed HLD.
- Designed Use Cases, Test Strategy, Test Plans and Test Cases for manual testing of teh functionality.
- Executed nested SQL queries on teh back-end database extensively to verify GUI results.
- Automated manual regression test scenarios using HP QTP.
- Created traceability matrix, test package and attended review meetings.
- Mentored a team of 5 (onsite-offshore model) and helped them ramp up on teh application and served as an SME.
- Worked wif developers and requirements analysts to define test scenarios and ensure dat test requirements are correct and complete.
Environment: Sun Solaris, Shell scripting, SQL, Oracle 10g, HP QTP, Oracle Business Intelligence, JSP, HTML, XML, JBoss web server, HP Quality Center 10.0, Remedy.
Confidential, NJ
Senior Member Technical Staff
Responsibilities:
- Creation of test beds from scratch including installation of various Microsoft Operating Systems and installing and provisioning of CommVault Simpana.
- Involved in Test Case writing for Manual GUI Testing of Web Search Interface along wif teh Content Indexing Engine using Mercury Quality Center.
- Created extensive scripts using QTP v9.2 for automating regression as well as functionality testing of teh Web Search Interface across multiple platforms as well as browsers.
- Performed extensive verification of Front-end GUI results wif teh back-end database using SQL queries.
- Executed regression test cycles before and after bug fix verifications in an agile environment.
- Used Quality Center to capture requirements, test cases, test execution results and defects.
- Worked in Lead capacity, mentoring and training a team of 5 Team Members, Onsite as well as Offshore, on all aspects of teh application.
- Created of Virtual Machines using VMWare for simulating various OS environments.
Environment: .NET, C#, Windows 7/Vista/XP/2000, Windows Server 2003/2008, RHEL v3.0, VMware, SQL Server 2005/2008, HP Quality Center, IIS Server 6.0/7.0, HP QuickTest Professional 9.2.
Confidential, FL
QA Analyst / Business Analyst
Responsibilities:
- Generated Requirements document as well as Use cases based on gatheird information from various internal team members.
- Involved in Test Case writing for Manual GUI Testing of UniRoam ACL 1.0 using Mercury Quality Center.
- Created & maintained functional specifications for all project deliverables.
- Performed extensive verification of Front-end GUI results wif teh back-end database using SQL queries.
- Developed test scripts in Shell script (ksh/bash) for automation of log collecting and test result transfers.
- Created QTP scripts for automating baseline regression scenarios.
- Used Quality Center to capture test cases and test execution results.
- Generated reports for bugs found during test execution using Remedy.
Environment: JSP, HTML, XML, SQL, Sun One Web Server, HP QTP, TOAD, Quality Center, Shell Scripting (ksh), Solaris, Remedy, Oracle.
Confidential, VA
Lead QA
Responsibilities:
- Created Test plan, test cases and test data for Manual GUI Testing and RFC compliance.
- Performed extensive verification of Front-end GUI results wif teh back-end using SQL queries.
- Took charge and Improvised Automated Testing Strategy.
- Developed, maintained, and executed Shell and Expect script-based test suites, executable over UDP, TCP, & TLS for Functional, Performance, and Load testing purposes.
- Used grey box testing skills to look up code for possible defect causes.
- Used Test Director to capture requirements, test cases and test execution results.
- Identification, Verification, & Bugs related Regression Testing.
- Responsible for training new team members (onsite as well as offshore) on application functionality, QA processes and tools.
- Interacted wif developers and assisted them to resolve bugs.
- Furnished weekly status reports to teh project team.
- Generated reports for bugs found during test execution using BugZilla.
Environment: XML, Java, AJAX, VoIP (SIP) over UDP, TCP & TLS, RTP, TTworkBench Professional, Sipper, SIPp, Etheiral, HP Quality Center, Shell/Expect Scripting, SQL, Linux, Oracle 9i, TOAD, Jboss.
Confidential, CA
System Testing Engineer
Responsibilities:
- Involved in Load and Stress testing of UC service.
- Performed Bulk Testing of UC service by writing shell scripts to generate fake data records.
- Helped DEV team in designing XML based Unified Simulators for Next-Gen SCP using MGCP.
- Designed Test Cases and performed Manual GUI Functional testing of teh web-based provisioning system.
- Performed Manual GUI validation and TUI flow verification as a part of Regression Testing.
- Performed extensive Back-end verification for Front-end results using SQL queries.
- Performed extensive Cross-platform as well as Cross-browser testing of teh provisioning interface.
- Involved in creation of test beds from scratch, installation of new releases and patches, and maintenance of teh same.
- Designed and executed test cases for End-to-End testing of new features based on SIP & RTP.
Environment: C++, XML, VoIP (SIP), RTP, MGCP, SQL, XML Based Simulators, Cisco IP Phones, Solaris, Oracle 9i, Apache Web server, IVRs, Rational ClearQuest.
Confidential
Responsibilities:
- Involved in testing of Console Alarms, Performance Stats, User Management, and Subsystem Configuration.
- Performed service regression including testing of TUI flows for Preferred Language, Card Aggregation, etc.
- Involved in verification of CDRs as per teh applicable Rate Plan for National and International calls.
- Performed back-end verification for results using SQL queries.
Environment: C++, XML, VoIP (SIP), RTP, MGCP, SNMP, SQL, XML Based Simulators, Cisco IP Phones, Solaris, Oracle 9i, TOAD, Apache Web server, Rational ClearQuest.
Confidential, CA
QA Engineer
Responsibilities:
- Performed a Lead role while mentoring a team of 5, assigned tasks and was responsible for tasks completion wifin teh deadline.
- Designed and executed test plans and test cases for different parameter combination of various SIP messages confirming to RFC 3261 on teh network.
- Verified functionality of network sniffer by executing Parser, Expert, and Load test cases.
Environment: VoIP (SIP) over UDP, RTP, RTCP, STATE ( Confidential Proprietary), TCL, Etheiral, Solaris, Linux.