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Qa Manager Resume

2.00 Rating

Alpharetta, GA

SUMMARY

  • Over 12 years of IT industry experience in Quality Assurance in the End - to-End Integration and System Testing of Commercial and Enterprise applications, including Cloud implementations.
  • Over 8 years of experience leading large offshore testing teams that TEMPhas 20+ direct reports
  • PMP Certified - Implement the PMP methodologies in day-to-day project activities towards successful Sprints.
  • Excellent understanding of the full Software Development Life Cycle (SDLC) wif experience in Waterfall and Agile methodologies.
  • Experience in managing the Development Team during Sprint.
  • Experience in Cloud Implementations of large scale applications - both Single tenant and Multi tenant
  • Experience across multiple industries - Telecommunications, Hospitality and Healthcare
  • Experience wif SaaS based Applications
  • Extensive experience in the building and management of Multi-Server test.
  • Proficient in Manual and Automated testing frameworks.
  • Expertise in multiple testing tools including JIRA, HP ALM, QTP and Selenium
  • In-depth experience in test planning, test case creation, test automation and test execution.
  • Extensive experience in System, Integration, Mobile, Regression, User Acceptance, Performance, Smoke, Stress and Load Testing of GUI, Middle-tier and Back-end applications.
  • Experience in Relational DBMS like Oracle and SQL Server and writing complex SQL queries.
  • Excellent inter-personnel and verbal/written communication skills

TECHNICAL SKILLS

Testing Tools: JIRA, Selenium, HP Application Lifecycle Management, Quick Test Professional, NUnit, Web Services Studio, soapUI, DDTS, Rational ClearQuest:

Operating Systems: UNIX, Sun-Solaris, Windows 2016/2012 r2/2008

Languages: SQL, T-SQL, PL/SQL

Databases: Oracle 11g/12, MS SQL Server 2014/2016

Web Servers: Internet Information Services

Design and Management: Microsoft Project, Visio

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA

QA Manager

Responsibilities:

  • Contributed towards success of IBOC for Customers who has Confidential ERPs
  • Thoroughly managed testing of IBOC integration wif 10+ Confidential ERPs
  • Researched and contributed towards BOD implementation and get IBOC implemented out of the box using Confidential ION
  • Participated in the Executing Team researching and finalizing acquiring of Saleslogix CRM and relaunch it into the market as Confidential CRM
  • Provide the Confidential CRM capabilities beyond IBOC integration and put it forth as first of its kind - ability to bi-directional sync of Transactions
  • Participated and involved in QA for the Hook & Loop UI
  • Handled the Mobile project to make Confidential CRM accessible on mobile
  • Launched Confidential CRM in Cloud (on AWS platform) and as part of multiple Confidential CloudSuites
  • Exclusively used Selenium for Automating the Test Cases
  • Deeply involved and managed the Ming.le integration of Confidential CRM
  • Worked on multiple verticals to get the product available across industries
  • Manage the team of 20 resources across various projects
  • Delegate the tasks to the resources and make sure the tasks are completed on time
  • Complete Agile Model and managed the Development team
  • Followed all four Scrum events - Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective
  • Actively participate in Sprint Planning wif Product Owner and Scrum Master and prioritize the backlog towards successful Sprint
  • Worked on 2-month cycle product increments thereby deploying features and fixes in the cloud rapidly
  • Automating the new features in the same release increment thereby keeping the Automation repository up to date
  • Study and suggest Open Source tools and successfully implemented to improve Testing Methodology
  • Understand the impediments and coordinate and resolve them to make the team successful
  • Perform Resource Management to the projects and tasks so they are completed on time
  • Prepared detailed Work Breakdown Structure (WBS)
  • Identify and plan for Critical Paths for successful Sprint
  • Mentor new resources and get them to be part of the project and has them contributing to the projects rapidly
  • Contribute towards the Requirements in meetings wif Business Analyst, Product Management and Stakeholders
  • Identifying the gaps in Requirements during Development and QA
  • Simultaneous planning for Automation in each Sprint and automate the new features rapidly
  • Demo the product to Pre-Sales and Support team and enable them towards successful Customer interaction
  • Responsible for the Support issues that need Development involvement
  • Participate in Executive Management Meetings (includes all Stakeholders) to understand the customer needs and provide feedback and feasibility from implementation point of view
  • Prepare high level Test Strategy for every Sprint
  • Make sure Test Planning, Test Execution and Defect Tracking are performed regularly and contribute towards a successful Sprint
  • Manage individual Project related sub-teams for QA and monitor the performance
  • Point of Contact for External Teams for Integration planning and execution

Environment: HP ALM, Selenium, SQL Server, Oracle, .NET, ASP .NET, Java, Windows Server, Windows 10, Windows 7

Confidential, Atlanta, GA

Lead QA Engineer & Environment Lead

Responsibilities:

  • Involved in the Integrated System Testing of multiple releases of the IPTV/Mediaroom platform.
  • Performed peer reviews of Business/Technical Requirements and Design Documents in order to ensure testability for multiple IPTV releases.
  • Authored Test Plan, Test Specifications, Test Procedures and Test Cases.
  • Managed the full testing effort of the Integrated System Testing team wif proper planning and scheduling for all releases.
  • Single point of contact for other testers in resolving any issues during test execution.
  • Extensively used HP Quality Center for creating/executing test cases, tracking requirement coverage and defect management.
  • Significantly involved in the Defect Management process and to work wif the Vendor for timely resolution of all defects.
  • Managed Off-shore group wif testing responsibility.
  • Monitored the real-time test execution progress of each tester using reports from wifin Quality Center.
  • Took ownership of testing wif external interfaces and coordinated wif their leads to schedule and run the testing.
  • Managed test lab environment for IPTV Integrated System Testing wif 20+ server.
  • Ensured that the environment is up to date wif all required patches and all supporting applications that pull data from IPTV.
  • Provided the Daily Status Report to the leadership during active testing execution phase.
  • Subject Matter Expert (SME) for many modules wifin IPTV that were introduced over a period of time
  • Presented the Automated Scripts to other teams and halped them to improve their testing effort.
  • Proposed tools and techniques to improve software quality and efficiency in testing.

Environment: Quality Center, QuickTest Professional, SQL Server, C# .NET, ASP .NET, Java, System Center Operations Manager (SCOM), Windows Server, Windows XP

Confidential, Chicago, IL

Sr QA Engineer

Responsibilities:

  • Executed Regression and Progression testing of multiple IPTV web-services.
  • Extensively utilized custom API testing tool and Microsoft Web Services Studio and SOAP UI.
  • Validated SOAP request/responses against Microsoft provides WSDLs and XSDs.
  • Validated the web-services functionality on the server side and Set Top Box client side.
  • Executed external integration testing wif live external systems.
  • Thoroughly tested the Subscriber Events Transmission Interface (SETI) application that pulls all Subscriber Events generated in the IPTV Database for all the STB activity.
  • Tested the DTS job that pulls the Subscriber Events from Database and creates a flat file of all events.
  • Validated the flat file against the events in Database.
  • Tested the FTP portion of SETI that sends all flat files to External Applications that studies the metrics of Subscriber usage of the IPTV application.
  • Extensively used Quality Center for managing all testing effort for all releases.
  • Automated 80% of regression test cases using QuickTest Professional and custom API testing tool.

Environment: Quality Center, QuickTest Professional, SQL Server, C# .NET, ASP .NET, Java, Windows Server, Windows XP

Confidential, Hoffman Estates, IL

Sr. QA Analyst

Responsibilities:

  • Analyzed System Requirements and developed Test Plan, Test Specifications, Test Procedures and Test Cases.
  • Participated in meetings wif Business Analysts to resolve requirement issues.
  • Recommended usability of the application from end user perspective those are not part of requirements.
  • Prepared Test Cases from Detailed Design document.
  • Prepared Regression Test Cases for the whole application.
  • Validated results in the database using TOAD.
  • Performed Black Box Testing from end users’ perspective wifout knowing the underlying code.
  • Performed Regression Testing for each phase and analyzed the proper functioning of previous functionality.
  • Performed Functionality Testing on the application.
  • Automated 60% test cases using QuickTest Professional as a Testing Tool.
  • Managed all the requirements, test cases, test execution and defects using TestDirector extensively.
  • Conducted application Walk-through to final users before starting UAT
  • Successfully tested the application for Windows XP migration

Environment: TestDirector, QuickTest Professional, TOAD, FileNet, Java, Oracle, WebSphere Server, Windows 2000, Windows XP.

Confidential, Tulsa, OK

QA Analyst

Responsibilities:

  • Analyzed System Requirements and developed Test Plan, Test Specifications, Test Procedures, Test Cases and Test Data.
  • Participated in meetings wif Business Analysts to resolve requirement issues.
  • Prepared Test Cases from Use Cases provided.
  • Prepared Regression Test Cases for the whole application.
  • Validated results in the database using Microsoft SQL Server Enterprise Manager.
  • Performed Black Box Testing from end users’ perspective wifout knowing the underlying code.
  • Performed Regression Testing to verify weather modifications made in the application has not caused unintended adverse side TEMPeffects.
  • Performed Functionality Testing on the application.
  • Performed Screen Navigation Test in CMOR to check the proper functionality for making a complete reservation.
  • Automated 40% test cases using QuickTest Professional as a Testing Tool.
  • Performed Stress Testing of the application using LoadRunner
  • Managed all the requirements, test cases, test execution and defects using TestDirector extensively.
  • Scheduled regular meetings wif developing team to prioritize defects and resolve them.

Environment: TestDirector, QuickTest Professional, LoadRunner, VB .NET, SQL Server, WebSphere Server, Windows 2000.

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