SUMMARY

• Over 5 years of experience in the IT field as an Quality Analyst with focus on testing of Web based and Client/Server Applications
• Strong Quality Analyst skills including in depth knowledge of Software Development Life cycle (SDLC) and thorough understanding of various phases. Knowledge and experience working with different methodologies such as Agile and Waterfall framework.
• Strong Knowledge in Software Architectures like Client - Server, n-Tier, J2EE, Service Oriented Architecture (SOA) and Web Services.
• Thorough hands on experience with all levels of testing including Smoke Testing, Unit testing, Cross-Functional Testing,Integration Testing, System Testing, Regression Testing, and UAT
• Experience of Development and execution of Test Plans complete with test criteria, test Strategy, test case documents
• Experience of creating Requirement Traceability Matrix and allocating project schedules for System testing.
• Developed and executed Automated Test Scripts in Silk Test and Test Partner using VBA for Functional & Regression Testing
• Experience in Functional Testing, Data Driven Testing, Load Testing and Web/HTTP for Web Services using SOAPUI and iTKO\LISA.
• Extensive experience in working on Hybrid, Data Driven and Customized framework using HP Quick Test Professional.
• Good understanding of Quick Test Professional features like Object Repository, Checkpoints, Object identification, Descriptive programming, Exception handling, Regular expression and Object Spy.
• Wide knowledge of Defect management processes and Bug Reporting Tools including Star Team, Track Record and Quality Center.
• Experience of working in Guidewire Implementation Project (Billing Center & Policy Center) for insurance domain.
• Having experienced in writing Business rules and creating Business Requirements for change request. It also includes creating and updating User Stories.
• Work with Business Analysts, Business Architects and SMEs to identify and analyze functional gaps in the requirements.
• Experience working with .Net, C#, Java and C++ based applications. Good understanding of OOPs concepts.
• Experience of working with databases Oracle 8i/ 9i/ 10G and DB2, MySQL.
• A resourceful team player with good Interpersonal, effective problem solving and decision making skills, looking ahead for great career in a fair working environment with opportunities to grow.

TECHNICAL SKILLS

Testing/Performance Tools: Silk Test, Silk Central, ITKO/ LISA, Quick Test Pro (QTP), Test Partner,QA Director, SOAP UI, Selenium, Web Driver

Bug Tracking Tools: Star Team, Track record, Quality Center, JIRA, Bugzilla

Languages/Scripting: C, C++, Visual Basic, VB Script, Java Script, XML, HTML, DHTML.

DBMS and Tools: SQL Developer, My SQL, Oracle, Eclipse IDE

Operating Systems: Windows 95/98/XP/Vista/7/8, Mac OS, knowledge of Linux/Unix

Web/Application Servers: JBoss, IBM Websphere, Apache Tomcat.

Methodology: Agile, Waterfall, V-Model

PROFESSIONAL EXPERIENCE

Confidential, Madison, WI

Senior Quality Analyst / Business Analyst

Responsibilities:

• As a Senior QA resource, Worked on Effort Estimation, Sizing, Test Strategy and Management Plan (TSMP), Scheduling & Planning
• Responsible for presenting Test plan, Test Case preparation and Test results to the end client for approvals
• Create a Test plan, which detailed the testing scope, strategy, test requirements.
• Involved in Test Data Preparation for the QA region
• Performed Black Box Testing including Functional testing, Smoke testing, Integration testing and System testing.
• Developed and executed automated Test Scripts in Silk Test & Test Partner using VBA for Functional & Regression Testing
• Handled Dynamic Objects using Descriptive Programming in Silk Test & Test Partner using VBA.
• Developed and executed test cases for all the modules of the WICS application and in Silk Central/QA Director.
• Logging and tracking defects on a release basis using Star Team/Track Record.
• Participated in walkthroughs, status and Defect review meetings with the Defect management and Technical People.
• Performed automation testing using Quick Test Pro (QTP) and manages test case with Quality center (QC) while working in project with different state agency.
• Performed Database integrity testing by executing SQL statements.
• Successfully completed multiple projects as being Senior QA resource.
• Involved in multiple phase of new implementation and conversion projects of WICS application
• Responsible for the testing of new modules(WICS 3.0 Financial, WICS 4.0 Inmate Banking) of the WICS application
• Involved WICS financial conversion project where we shut down the legacy system and converted all the data in new application
• Upgraded all three(Automation, Manual and defect tracking tool) from old Compuware tools to Borland Testing tools
• Actively involved in Mentoring/Training of the new tools to the QA members of the team
• Involved in migration of all the Automated/Manual Test scripts and test data from old testing tools to new testing tools
• Maintained awareness of testing alternatives at a level where they can be analyzed and the most effective testing strategy selected and agreed
• Business Analyst: Roles and Responsibility
• With having Senior QA role I also played role of Business Analyst when project needed.
• Actively involved in business requirements process and also wrote business requirements for the change request which occurred throughout the project life cycle.
• Conduct review meetings with Business Users, the development and Project Management teams to ensure the functionality of the application meets the expected results and is in-sync with the requirements.
• Participated in JAD sessions to gather requirements
• Conducted and Facilitated UAT testing for the business users
• Used CaliberRM to write and store all business requirements and change request

Environment: Silk Test 14.0, Silk Central 12.0, Star Team, Caliber Author, QTP 9.5/9.0, QC 9.2/9.0, Test Partner,QA Director, Track record, JAVA, J2ee, JSP, EJB, .Net, Oracle, SQL

Confidential, Madison, WI

Sr. QA Engineer

Responsibilities:

• Assisting in the implementation of Guidewire’s Agile Testing Framework and Methodology.
• Involved in development of test plans, test cases, test scenarios and test strategies to facilitate the process of testing.
• Work closely with Product Management and development engineers to understand features and create robust comprehensive Test plans to verify functionality.
• Acted as a mentor to other Automation Engineer by providing support and feedback.
• Developed Automated tests scripts in partnership with developers for continuous regression testing using Automation testing tool iTKO\LISA.
• Recorded the Test cases using Automation tool iTKO\LISA for the application and checked the functionality of the application.
• Performed extensive web services and XML’s (SOAP) testing using ITKO/Lisa.
• Performed Black Box Testing including Functional testing, Smoke testing, Integration testing and System testing Using iTKO\LISA.
• Used JIRA for repository, reporting and tracking defects, and providing updates on resolved defects and perform bug tracking.
• Coordinated with business users for the User Acceptance Testing and Performed support to the Clients after the each release.
• Responsible for managing and executing all the test cases for Guidewire Implementation project(Billing Center & Policy Center)
• Extensively used SQL scripts/queries for data verification testing
• Checked the broken links in the application and conducted cross browser testing.
• Created Traceability Matrix in Excel and by integrating Test cases with requirements tab.
• Coordinates all activities both at onshore and offshore with all testers during each testing phase of a project or program.

Environment: ITKO/ LISA, JIRA, QTP 9.2, Quality Center, J2EE, Java, SOAP,, UNIX, Oracle 10g/9i, XML, XML Spy, HTML, DHTML, PL SQL, Windows NT, Microsoft Studio

Confidential, Los Angeles

Computer Lab Consultant

Responsibilities:

• Worked on Confidential, Los Angeles University Open access computer lab.
• Providing technical solutions to the students and faculty in a best possible manner.
• Responsible for installing and maintain different software for all discipline.
• Responsible for up gradation of computer lab as per requirement.
• Conducted classes on different computer courses and give feedback to students.
• Experienced to solve network related issue between all computer labs.
• Requirement gathering and reporting.

Confidential

QA Tester

Responsibilities:

• Experience in entire Software Development Life Cycle (SDLC) and QA Life Cycle.
• Experience in Designing Test plans, Test Cases.
• Involved in Unit testing, Integration testing, Performance testing.
• Possess good skills in Manual Testing along with knowledge in Automation Testing using Quick Test pro.
• Data integrity and back end testing using SQL query.
• Interacting with business analysts, developers, technical support and help those base line the requirement specifications.
• Reported daily on task progress and weekly on task completion, milestones.
• Conducted the Smoke testing to check the High level functionality of the application at the builds released for QA.
• Tested website in different environment using VM Ware and different testing tools.

Environment: HP QTP, Quality Center, Java, SOAP, UNIX, SQL Developer, Oracle 10g/9i, XML, HTML, DHTML, Windows NT, Microsoft Studio