TECHNICAL SKILLS

Test: Manual / Automated Test Scripts, Test Plan, Black Box, Integration, Functional, Regression, UAT

Test Tools: HP QTP, Winrunner, Loadrunner, IBM Rational Robot / TestManager, QC

Other Applications: MS Office, Visio, Lotus Notes

Operating Systems: Windows, Unix, Mac OSX, Mainframe

Database: Oracle, SQL

Defect Tracking: HP QC, IBM CQ, Ticket Tool, Bugaware

Test Environment: Java, .Net, C, C++, Client/Server, Web, Agile

PROFESSIONAL EXPERIENCE

Confidential - Los Angeles, CA

QA Test Lead

Responsibilities:

• Review Business Requirements and Technical Design Docs
• Set up meeting and discuss test results with off-shore test team.
• Report test results to the managers at client company.
• Attend Systems Integration Meetings and discuss test results.
• Communicated with developers regarding defect resolution.

Environment: Win7, MS Office, Lotus Notes, Mainframe, Clear Quest

Confidential - Seattle, WA

QA / Systems Analyst

Responsibilities:

• Create and run functional and integration test scripts to test the new Boeing787 airplane manufacturing application using requirements provided in MS Visual SourceSafe(VSS).
• Create and run SQL scripts to query the database and match results against requirements.
• Create CR (change request) documents using Clear Quest based on issues found.
• Create tickets based on defects found using a ticket tracking tool.
• Communicate with analysts and developers regarding the issues found.
• Participate in the delivery of new application changes to customer.
• Attend daily team meetings and discuss issues found.
• Work under minimal supervision and report to the manager regarding any work done.

Environment: Win XP, Win7, Oracle, VSS, QC, QTP, Java, XM, Agile, UAT

Confidential - Los Angeles, CA

QA Analyst

Responsibilities:

• Review and analyze the QA test efforts of the Dealer Desktop Application developed by the company for keeping inventory, customer contracts, application approval, and credit checks.
• Responsible for reviewing and maintaining existing test cases.
• Help the support and QA teams with testing process.
• Provide online support to customers for the online application.
• Log defects and suggest new enhancements.

Environment: Win XP, SQL 2005

Confidential - Thousand Oaks, CA

QA Analyst

Responsibilities:

• Reviewed business requirements.
• Created, updated and maintained a functional test case matrix using given business requirements.
• Performed functional testing of a Healthcare Rating application for individual billing, the proper parameters including name, SS#, type of spouse with number of children are entered for each scenario and the corresponding rates calculated and compared with the hand calculated values.
• Logged defects found and discussed with corresponding developer and BA’s
• Attended UAT meetings with users

Environment: Win XP, Excel, Mainframe, IMST, IMSW, IMSN, UAT

Confidential - Denver, CO

QA Analyst

Responsibilities:

• Performed functional testing of a Healthcare Rating application, the proper parameters including name, SS#, type of spouse with number of children are entered for each scenario and the corresponding rates calculated and compared with the hand calculated values.
• Reviewed requirements document.
• Created and updated a functional test case matrix using requirements document, this multiple tab MS Excel matrix includes hundreds of functional and regression test cases. It also includes links to requirements and test scenarios for 85 multiple benefits combinations.
• Run test cases and file PR’s (defect reports) using PR Tracker.
• Created a metrics spreadsheet (Excel) with formulas and plots for test.
• Communicated with developers and manager regarding defects found and test work done.
• Communicated with customers regarding AR tickets assigned to me.
• Used Mercury Quality Center for creating test scripts and defect tracking.
• Use Caliber 2005 to access requirements.

Environment: Win XP, Excel, Mercury QC

Confidential, St. Louis, MO

Senior BA / QA Analyst Consultant

Responsibilities:

• Functional testing of a manufacturing application for plant maintenance.
• Created and maintained a project test plan.
• Maintained and updated a project configuration management doc.
• Used Business Analyzer to analyze business data along with SAP.
• Created and maintained a requirements traceability matrix.
• Used SAP Business Information Warehouse (Purchase, Accounts Payable) for validating test results.
• Compared data field values in CN4 and BWC environments and entered test results in a test matrix.
• Used QTP to automate manual test scripts.
• Created and maintained a defect tracking log using Excel spreadsheet.

Environment: Rational Robot, SAP, QTP, Business Analyzer, Win XP, Mainframe

Confidential, Littleton, CO

Senior Quality Assurance Analyst

Responsibilities:

• Set up test environment for automated testing of an IRS tax application using Rational Robot.
• Created VU (Virtual Users) using Rational Test Manager for load and performance testing a .NET and J2EE tax reporting application.
• Analyzed test results and reported to the management.
• Reported bugs found using BugAware application (Web based).

Environment: Rational Robot, Win XP, BugAware, Rational Test Manager

Confidential, Boulder, CO

Senior Quality Assurance Analyst-Lead

Responsibilities:

• Set up test environment for testing a Java application which imported object models.
• Created test procedures and documents (matrix, test plan).
• Communicated with the development team regarding defects found.
• Reviewed requirements, architecture, project plan and user guide documents.
• Used MKS (Source Integrity for Win 32) for saving and updating files.
• Created automated test scripts using Mercury WinRunner for a Java and XML application.
• Maintained and ran XML automated scripts written by developers.
• Reported defects using PVCS.
• Tested and troubleshot a telephony system for order entry (AS400) and call provisioning (AT&T).
• Installed a home grown testing application using MS Access and used it along with log files on a Sun machine.
• Met with users (South Bell/AT&T) and conducted UAT
• Hired and mentored three testers.

Environment: Win NT, Sun Solaris (UNIX), WinRunner, Java, XML, PVCS, MKS

Confidential - Boulder, CO

Software Quality Assurance Engineer Consultant-Web

Responsibilities:

• Set up the test environment for load and scalability testing.
• Created and ran manual functional test procedures using Mercury Test Director.
• Created and ran automated web test scripts using Mercury Astra Quick Test and Rational Robot.
• Evaluated Mercury, Rational, Microsoft, and Segue SilkPerformer automated load test tools.
• Created and ran load test scripts using Rational Performance Studio (load test).
• Created and ran SQL load test scripts using LoadRunner against IIS, content, search and autantication servers.
• Used Clear Quest (Rational) and Test Director (Mercury) for defect tracking.
• Created and implemented a QA test plan.
• Created a load test plan.
• Mercury LoadRunner was utilized to run tests on multi-tier, cross-platform, multi-connections for hundreds of Virtual Users (VU).

Environment: Rational Robot, WinRunner/LoadRunner, WinNT, SQL, Test Director

Confidential, Englewood, CO

Software Quality Assurance Engineer - Consultant

Responsibilities:

• Converted automated test scripts from SQA (Rational) to WinRunner (Mercury) for Investar GUI application, this application helped Confidential employees to run purchases and liquidations on the network and helped customers.
• Installed LoadRunner and setup the test environment.
• Modified and ran automated scripts using VUGen and scenarios using Controller and analyzed results on several machines.
• Plotted and analyzed output graphs such as Transaction Response Time Vs Transaction Percent, Running Virtual Users (VU) Vs Elapsed Scenario Time, and Number of Transactions Vs Transaction Response Time.
• Ran web scripts written in Mercury Interactive Astra QuickTest.
• Wrote documentation for the scripts.
• Reviewed a test plan and improved it.

Environment: WinNT, WinRunner/LoadRunner, Rational tools

Confidential, Louisville, CO

Software Quality Assurance Engineer Consultant

Responsibilities:

• Manual testing of REEL Backup and REEL Librarian applications.
• Wrote and ran test scripts manual and automated (Mercury WinRunner) to test REEL backup GUI application which interfaces between the user and storage tape libraries in UNIX and WinNT environments.
• Opened defects and reported to the development team using Pinnacle (Problem Tracking Tool).
• Tested on Windows NT and Sun Solaris.
• Wrote Korn and Bourne Shell scripts.
• Helped in interview and training process of new employees.
• Wrote and ran Y2K test scripts.

Environment: WinNT, UNIX, Mainframe WinRunner, REEL Backup/Librarian, Korn/Bourne

Confidential

Software & Quality Assurance Engineer Consultant

Responsibilities:

• Wrote and ran automated test scripts using Segue QA Partner on Win95/NT to test InfoPrint Submit (a GUI application to allow users to print on IBM InfoPrint 60, 4000, and InfoColor 70 and IBM QuickPrint (Web based printing software).
• Performed function, reliability, stress, performance, and regression testing on Win95, WinNT, and AIX (RS 6000).
• Wrote test scenarios, panel entity, and variable lists.
• Wrote and executed manual test scripts.
• Wrote and ran automated test scripts using Segue QA Partner on OS/2 to test a Clinical Information System (CIS) for Healthcare (Kaiser Permanente).
• Opened defects and reported to development team using CMVC.

Environment: WinNT, AIX (RS 6000), Mainframe

Confidential, CO

Computer Systems Specialist

Responsibilities:

• Designed and coded (in ‘C’ on Unix platform) a Geographic Coordinate Database (GCDB) Software test tool using the given specifications given by BLM.
• Ran test cases using Data Conversion Software System (written in ‘C’ and Motif on Unix platform) and compared the results with the test results of the developed GCDB software test tool along with the conversion tables and data provided in the software requirements specifications.
• Wrote Software Progress Reports (SPRs) for the manager and development team.

Environment: WinNT, UNIX, Mainframe