SUMMARY

• 8 Years of diverse experience in teh field of Quality Assurance and Software Testing.
• Excellent noledge of industry standard methodologies like Software Development Life Cycle (SDLC), Product Lifecycle Management (PLM), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), Agile - Scrum. Extensively experienced in devising and implementing Software Testing Methodologies
• Possess strong noledge of Healthcare Terminology and extensive experience working on healthcare projects. Specialized experience in healthcare insurance domain. Profound understanding of insurance policies like HMO (Health Maintenance Organization) and PPO (Preferred Provider Organization) and proven experience wif HIPPA (Health Insurance Portability and Accountability Act) 4010, 5010 EDI (Electronic Data Interchange)
• Experienced work in wif X12 version 4010, 5010 transactions, GAP analysis, design and migration strategy.
• Experience in Testing HIPAA X12 4010 & 5010, transaction 837, 835. Have noledge on 270, 271, 276 and 277.
• Have an experience working on FACETS.
• Created Test Plans, Test Strategy, Test Cases, Test summary reports and Test Scripts for end to end functionality testing and configured Defect Management Process.
• Experience working as a Test Coordinator and played a liaison between business & testing teams.
• Experience in GUI (Graphical User Interface), Functionality, Regression, Backend testing, Load testing and Integration testing.
• Experience wif overall GUI testing of teh application- independent of functionality and wif teh functionality of teh system.
• Worked on web testing and worked on cross browser testing.
• Mapped Requirements to test cases using traceability matrix to requirements, created test sets and executed tests in Quality Center.
• Performed manual testing of teh applications to verify teh requirements and business functionality.
• Performed Batch Testing for various modules in teh application and combined them to check their accuracy, performance and reliability.
• Used defect-tracking tools like JIRA, Quality Center, Test Director and IBM Clear Quest (Rational tools) for collecting Test Matrices, reporting teh modification requests and tracking them to completion.
• Excellent judgment skills in identifying areas of high-risk, critical business areas, early in an application and prioritize my tasks to focus my testing effort when time is limited.

TECHNICAL SKILLS

Operating Systems: Win95, 98, 2000/XP/2003 Server, DOS, iOS, Android and UNIX

Languages: C, C++, Java, SQL, .Net

Database: RDBMS, Oracle, DB2, SQL Server, MS Access

Testing Tools: Manual Testing Tools, Automation Testing Tools

Defect Tracking Tools: JIRA, Quality Center, Test Directory, Clear Quest, MS Excel

Utilities: MS Word, Excel, Macros, Access, Power Point

Modeling Tools: Rational Rose, MS Visio

PROFESSIONAL EXPERIENCE

Confidential, Vernon Hills, IL

Sr. QA Analyst

Responsibilities:

• Reviewed teh Business Requirement Documents (BRD) and teh Functional Specifications for CAPELLA application
• As a Senior Quality Test Analyst worked closely wif Test Lead, Project Manager, Business, Developers, Business Analysts and participated in teh requirement gathering, design documents, bug reports reviews
• Involved in Backend, Regression, Integration, Functional, Smoke, End to End Testing of teh Capella applications
• Involved in a team of 7 testers and a Test Lead
• Worked in Service Oriented Architecture (SOA) wif UI Interface (front end), Services Interface (Middle Tier) and Database Interface (backend).
• Tested teh Capella Application on various QA environments like DEV, SYS, STAGE and Prod.
• Apart from CAPELLA application worked on Claims Reconciliation project.
• Performed Mobile Testing on Capella RCM module. It was teh first ever mobile application at Confidential HealthCare.
• Major screens concentrated in testing RCM Mobile application involve Wordlists, Demographics, Pathways, Placements, Providers, Contacts
• Tested teh Mobile application using iOS on iPad App and safari browser
• Requirements tracking and Defects logs were tracked in using JIRA
• Tested teh Mobile App in parallel wif premium and teh always compared wif teh databases to validate teh date
• Handled tight deadlines

Environment: Capella, JIRA, iOS, HIPAA, C#.Net, Oracle, SQL, SQL Developer, Batch Processing, Fiddler, MS Office, Windows XP

Confidential, Solon, OH

Test Lead / Sr. QA Associate

Responsibilities:

• Reviewed teh Business Requirement Documents (BRD) and teh Functional Specifications.
• As a Test Lead worked closely wif Project Manager, Business, Developers, Business Analysts and participated in teh requirement gathering, design documents, bug reports reviews
• Involved in Regression, Integration, Functional, Smoke testing.
• Involved in a team of 15 testers wif on-site and off-shore business model.
• Executed teh test cases, gathered and evaluated results and generated test summary reports.
• Worked extensively on web-based testing and involved in UAT environment, pre-production environment and production environment.
• Handled teh project from teh point of requirements to final signoff to teh end client for code deployment.
• Worked extensively in various projects which are related to Medhok: CD & Appeals project, MED-D Dashboard, CTM & Grievance, Electronic PA.
• Conducted extensive testing in verifying teh various Letters generated from teh MEDHOK application which would be a finally delivered to Members and Prescribers, performed member eligibility testing before code pushed to Production, performed testing on previously existing data(CD/Appeal history file).
• Worked on FACETS on Membership module to validate teh member eligibility and member enrollment for different plans.
• Validated teh Member and Prescriber letters which involved: Faxes, RFIs, AOR, Notice of Case Statuses, Approval and Denial criteria
• Tested Decision tree for all teh drugs in teh Formulary of every individual clients and made sure there are no major bugs before production.
• Tested 7 different formulary like Plus Strategy, Expanded Core, Basic Strategy, Skinny, Basic Core, Plus Core, Platinum.
• Worked extensively on ePA (Electronic Prior Authorization) project where teh providers can directly interact wif teh Pharmacists for a particular prior authorization record. dis application was both web based and Mobile based.
• Tested teh mobile app for ePA application using iOS and iPad.
• Defects were tracked, reviewed, analyzed and compared using JIRA and Quality Center
• Performed End-to-End testing after bug fixes and modifications.
• Participated in daily/weekly status meeting, Coordinated wif teh Project Manager, Business team (PA Admin team), Developers, Business Analysts and Testers to resolve teh defects & close them.
• Extensively worked on Production tickets and made sure teh system works right in teh UAT (User Acceptance Testing) environment. Also provided teh RCA for teh production tickets to Business team.

Environment: JIRA, Quality Center, HIPAA, CAS, MEDHOK, iOS, Windows XP, MS-OFFICE, FACETS, SharePoint, MED-D Dashboard.

Confidential, Philadelphia, PA

Testing Coordinator / Sr. QA Tester

Responsibilities:

• Reviewed teh Business Requirement Documents (BRD) and teh Functional Specifications.
• Created Test Plans by going through teh design and functional specifications.
• As a Test / Quality Center / Quality Control Coordinator for HIPAA 5010, I was responsible for Monitoring “review and rejected scripts”, Identifying scripts dat are passed but not “reviewed and approved”, Ongoing review and approval maintenance, Ongoing detailed status of transaction, Updating defects and conducting daily meetings.
• Involved in developing Test Scripts as per teh business requirements in Quality center
• Involved in daily defect meeting wif testers, developers and Business analysts.
• Followed Agile - Scrum testing methodology
• Extensive noledge of working on Paper claims and testing teh applications based on it.
• Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation.
• Developed various test cases for testing HIPAA 837I/P (4010, 5010).
• Worked extensively in converting 4010 production claims to 5010 and test various applications in teh entire system.
• Worked extensively on Paper claims which are in NSF and UB92 format.
• Performed End to End testing and tracked teh claim status in CIS.
• Prepared different kinds of claims based on teh nature of test requirement like 837, 835, NSF, UB92.
• Experience in Testing HIPAA X12 4010 & 5010, transaction 837, 835. Have noledge on 270, 271, 276 and 277.
• Validated teh reports and files according to HIPAA X12 enforced standards.
• Worked on teh claim routing and claim processing Scenario in MAINFRAME legacy system.
• Worked extensively and navigated teh claim routing on EDI, CIS, MHS through teh GUI
• Worked extensively on ITS systems navigating through Mainframe
• Experience working on Diagnosis codes, ICD-9 codes, Procedure codes, Revenue codes.
• Involved in Change Request process and performed System and UAT as teh project is in Production.
• Performed Manual Testing for teh entire Host MAPPO, FEP, other LOB application systems (E2E testing).
• Identified defects while executing and reported teh defects using HP Quality Center. So, used Quality Center as a defect tracking tool.
• Interacted wif Business Analysts for UAT (User Acceptance Testing), and tested teh possibilities of system failure wif UAT.

Environment: QC 10.0, XML, HIPAA 4010/5010, EDI, ClearCase, HTML, JavaScript, Lotus Notes, DB2, SQL, IBM Mainframe, VMware, AS400, SharePoint, Win XP, Java.

Confidential, Holtsville, NY

Quality Test Engineer

Responsibilities:

• Involved as a team member in ADC where my contributions supported TNV.
• Performed complete testing in manual, semi automated and automated for barcode scanners.
• Automated Tests for System and Regression Testing using C++ scripts in Tessa.
• Worked in all phases of Manual Testing including Integration Testing, System Testing, Business Functionality Testing and Regression testing of teh application.
• Manually executed test cases for Smoke and Functional Testing.
• Reported teh defects in Tessa.
• Obtained test plans from ClearCase, which can be viewed in Windows format and dynamic view.
• Interacted wif Test Leads and Software Team regarding issues in teh test plans and application which are being tested.
• Developed Test Summary Reports and participated in GO / NO-GO meetings.
• Conducted Automated Testing on basic functionalities of teh application.
• Provided data to teh Business Analysts during UAT.
• Reported teh bugs and defects in ClearQuest.
• Looked into code for automation testing and performed teh automated script manually.
• Used ClearCase to manage and explore network files.
• Used many Hosts for different type of testing like Simple COM port, Keyboard Wedge Host, HID Emulation, OPOS, SNAPI, CDC Emulation, SADE box, ROOT box and gunsling.

Environment: Tessa, IBM Rational ClearQuest, ClearCase, IE, MS Office, C++, Windows 2000/XP/CE

Confidential, Philadelphia, PA

QA Tester

Responsibilities:

• Extensively involved in gathering teh business requirements and teh in preparing teh test strategy documents.
• Ensured and tested teh applications are according to teh design and compliance for seamless migration.
• Implemented teh testing dividing in Phases and in turns in Wave testing patterns which impacts only certain to systems dat are to test.
• Involved in testing teh applications which span from Ordering, Provisioning, Credit evaluation and teh Billing systems in telecom.
• Involved in UAT testing for migrating teh data.
• Prepared teh test deck and test steps for teh Self Service Applications based on teh requirements and systems to impact.
• Extensively involved in performing integration, system, connectivity and End2End testing.
• Implemented Agile testing methodology for web ordering and billing cloning and migration..
• Extensively used teh test plan and test lab of Quality Center for test development, execution and reporting of teh test strategy.
• Successfully implemented teh End2End testing and UAT (User acceptance testing) for ORT on agile mode for Spin co Go Live (Production).
• Created a test bed pool of live accounts for teh Spinco Go Live to avoid teh revenue reorganization for teh organization.
• Involved in creating test databases using Microsoft Access and SQL Server 2005 wif live pool which is helpful for management and reporting, which is handover to Frontier as teh part of agreement.
• Worked closely wif teh developers and teh reporting teams, to ensure teh timely delivery of teh test data and test results.
• Extensively involved in timely reporting teh status of migration to CIO, executive-vice-presidents and teh auditors.

Environment: C#.Net, QTP, Windows XP, SQL Server 2005, MS Access, MS Office, JavaScript, HTML, UNIX, Windows XP & Vista, Quality center.

Confidential, Los Angeles, CA

QA Tester

Responsibilities:

• Reviewing and analyzing teh BRD, FRD, and SRD documents, and understanding teh RUP methodology of teh organization.
• Developed detailed Testing Strategy for teh entire application and developed test plans and test cases based on technical specifications and Requirements in Quality center.
• Involved in teh complete test methodology and Test life cycle (Initiation, Inception, Elaboration, Construction, Deployment and Support)
• Regularly participated in reviews and walkthrough meetings to understand teh requirement documents and teh behavior and functionality of teh application and tool.
• Analyze Use Case specifications from user requirements and develop test cases
• Perform peer-review of teh test cases before reviewing them wif project team
• Used Quality Center 9.0 for planning, scheduling and executing teh test cases, test sets, track and report system defects.
• Created Traceability Matrix to map test cases to requirements
• Extensively involved Functional .Integration, System, Regression and User Acceptance testing.
• Wrote SQL queries to verify GUI front-end results and to extract and manipulate data to satisfy test cases requirements, using DB Visualizer.
• Worked closely wif teh developers and teh reporting teams, to ensure teh timely delivery of teh test data and test results.
• Facilitate User Acceptance walk-through sessions.
• Gather, analyze and report out finding of teh tests

Environment: QTP, MS SQL Server, Websphere App Server, SQL, TOAD for MS SQL Server, UNIX, Shell Scripting, Rational Test Manager.

Confidential, Rockville, MD

QA Tester

Responsibilities:

• Developed detailed Testing Strategy for teh entire application and developed test plans and test cases based on technical specifications and Requirements in Quality center.
• Actively participated in all phases of testing life cycle including document reviews, inspections, and project status meetings
• Prepared complete Test Result Reports (TRR) in teh MS-Word format for each build of teh application
• Manually did teh Functional and Regression testing by executing teh Program files from teh command line using UNIX commands.
• Manually executed Test Cases for batch programs. dis testing involved running teh shell scripts and executables at teh command line and involved in partial UNIT testing.
• Responsible for validating database changes implemented on teh tandem database.
• Extensively used SQL and wrote complex SQL Queries for manual backend testing.
• Used Mercury Quality center for updating teh status of all teh test cases & test scripts dat are executed during testing process
• Defects were tracked, reviewed, analyzed and compared using Mercury Quality center and Clear Quest.
• Performed End-to-End testing after bug fixes and modifications.
• Participated in weekly status meeting, Coordinated wif teh developers and testers to resolve teh defects and close them

Environment: SQL Server, UNIX, and Windows XP, Mercury Quality Center, SQL

Confidential

Test Analyst

Responsibilities:

• Understood teh business requirements and obtained a clear understanding of teh software to be tested.
• Analyze business requirements and segregated them into high level and low level Use Cases, activity diagrams and Robustness Diagram using Rational Rose according to UML methodology thus defining teh Data Process Models.
• Teh requirements were managed using Rational Requisite Pro.
• Laid down teh complete set of processes for teh entire Testing lifecycle including, Integration Test, User Acceptance Test and System Test along wif teh Entry / Exit criteria for each phase of testing.
• Documented Test Plans and Test Cases using Rational Test Manager.
• Prepared positive and negative test data for teh functional test cases.
• Executed teh test cases, gathered and evaluated results and generated test summary reports.
• Performed data driven testing using Data pool in Rational Robot and verified dat teh application was working properly wif different country specifications.
• Used SQL queries extensively to validate and manipulate teh data in teh Oracle database.
• Maintained a track of teh various versions of teh Robot test scripts using Rational Clear Case tool.
• Reported and tracked teh status of teh bugs, assigning severity ratings to them using Rational ClearQuest tool.
• Interacting wif teh developers on resolving teh reported bugs and various technical issues.

Environment: SQL Server, Windows NT and 2000, UNIX, MS Office, Test Director.

Confidential

Software Tester(Intern)

Responsibilities:

• Developed Test plan and Test cases.
• Interacted wif developers and Business analysts.
• Written manual test cases according to functional documents and requirements.
• Included both manual and automated testing.
• Responsible for testing functionalities of teh application.
• Involved in Front End, Backend, Regression, and Stress tests.
• Was involved in White Box and Black Box Testing.
• Conducted Functionality, Security, End to End, Performance Testing.
• Conducted backend testing of teh application by writing SQL queries.
• Used Test Director for test documentation management and defect tracking.
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: Test Director, MS SQL Server, Oracle, Java, HTML