SUMMARY:

• 11 plus years of experience in Software Quality Assurance with a thorough knowledge of System, Functional, Regression and Performance testing methodologies. Hands - on experience in design, development and execution of QA Test Plans and Test Strategies for Testing. Capacity to identify problems, analyze test results, and investigating their cause and suggesting remedies. Proficient in all stages of the Software Development Life Cycle including Quality Assurance testing cycle. Developed Strength in testing of retail, Financial, Client/Server and Web based applications. Expertise in analyzing and designing automated as well as manual procedures for the verification, validation and implementation of accurate testing strategies for the successful deployment of real-time solutions.
• Extensive experience in reviewing and understanding of Business & Testing requirements and writing detailed Test Plans, Test Cases, and Test Scripts.
• Working knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Experience in developing Test Cases by understanding and working with Use Cases AND Requirements.
• Strong technical knowledge of QA process including system, functional, performance, regression integration, smoke, Backend and UAT testing.
• Hands on experience in Black Box Testing, and creating generic, reusable, efficient and effective automated Test Functions and Scripts.
• Excellent Documentation Management and Presentation skills for the complete QA Project Team including Test Plan, Test Case Specs, Test Requirement, Test Case Matrix and Defect Reports.
• Well Versed with the Test Management and defect tracking tools Test director, Quality center, Test Manager, Clear quest, Mingle, Jira, Target Process, ALM
• Possess problem-solving skills, Ability to follow industry standards and procedures. Quickly master new concepts and applications. Strong communication and Interpersonal skills.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Sr QA Analyst/QA Lead

Responsibilities:

• Participated in Sprint grooming and Sprint Planning to provide Testing estimates
• Developed detailed test plan, test cases and updated acceptance criteria for the Story
• Participated in daily scrum call to provide the status and set up Jira dashboard to reflect the QA execution and defect status
• Performed Smoke Testing after each deployment to accept the build
• Involved in execution of Functional, Integration, Manual, System testing, Regression, and testing
• Tested Wallet, Payment gateway and API calls
• Validated Logs (AWS) and Backend data using SQL queries using SQL developer, and Cassandra

Environment: Agile, Jira, SQL developer, AWS, Java, XML, Postman, FitNesse,Squirrel

Confidential, Irving, TX

QA Tester/QA Analyst

Responsibilities:

• Participated in Sprint Planning for story estimates
• Developed detailed test plan, test cases and updated acceptance criteria for the Story
• Performed Smoke Testing after each deployment to certify the release
• Involved in execution of Functional, Integration, Manual, System testing, Regression testing and UAT
• Tested Back office, Web, services and API calls
• Tested Remote services calls through ORCV, web and Mobile apps
• Tested Factory Feeds and Reports for Back office
• Performed cross browser testing of UI /Frontend
• Tested the application in different mobile platforms like Android and ios
• Validated Logs (AWS and Graylogs) and Backend data using SQL queries using SQL developer, Workbench,
• Validated Customer Profile, Provisioning through Siebel and Sales Force
• Validated Subscriptions, Upgrades, downgrades, Billings and open cases associated to accounts in Sales Force
• Validated invoices
• Validated user roles in Sales Force
• Automated Test cases using existing framework

Environment: Agile, ALM, Test Rail, MYSQL Workbench, SQL developer, AWS, Siebel, Salesforce, IVR, Swagger, Postman, IntelliJ, Tibco, DataBridge, Zuora

Confidential, Dallas, TX

QA Analyst /QA Lead

Responsibilities:

• Involved in writing High level test plans for all the Major functionalities based on the business specification, User stories, and change control request documents of ecommerce and POS application
• Identified Test Cases to be run for Functional, Manual Testing, Regression Testing, End to end testing from ecommerce, Point of sale applications and mobile applications
• Tested Frontend application across different browsers
• Conducted smoke test after each deployment, reported bugs, interacted with developers on defect fixes
• Verified the order data in the database using SQL queries
• Participated in Scrum meeting to provide the status of testing and sprint planning
• Conducted defect review meeting to discuss the status of defects
• Verified the payment gateway for transaction authorization and declines
• Performed Acceptance, System, Integration, Usability, Regression, etc. testing during different stages of the application development
• Verified Inventory at the backend and OMS during Order Placement
• Automated testcases to run during deployments

Environment: Agile, e-commerce, POS, OMS, ATG, Zen desk, Jira, Java, J2EE, XML, HTML, JavaScript

Confidential

Sr. QA Analyst

Responsibilities:

• Participated in Planning and reviewing meeting for the Iterations and sprint estimates
• Interacted with user groups, Product Owners, Programmers to understand detailed technical/business process flows, updated the user stories and defined Acceptance Criteria
• Developed detailed test plan and test cases and tracked Stories assigned to Sprint in Version one and ALM(Quality Center)
• Performed Smoke Testing of the application as entrance criteria for development builds
• Participated in walkthroughs of critical test case in the reviewing meeting
• Involved in execution of Functional, Integration, System testing, Regression testing and UAT
• Tested ATM and P2P application on mobile
• Tested the application in different mobile platforms like Android and ios
• Validated the Backend data using SQL queries using SQL developer
• Validated the floodlight tags for track site visitor conversion
• Validated the Profile data and transaction in the Mainframe database
• Verified the Offers for Prospects and Customer through OLE
• Verified the data being sent through Api calls to 3rd party and internal applications
• Participated in the Daily Scrum Meetings to update the status and report the Impediments in the Agile Environment
• Used SOAP to test web services
• Logged the defects identified in Sprints using ALM

Environment: Agile, ATM, Version One, ALM (Quality Center), Mainframe db, Java, J2EE, XML, HTML, JavaScript, SQL Developer, SOAP

Confidential, Addison, TX

Sr. QA Analyst /QA Lead

Responsibilities:

• Participated in Planning and reviewing meeting for the Iterations
• Interacted with user groups, Product Owners, Programmers to understand detailed technical/business process flows, updated the user stories and defined Acceptance Criteria
• Developed Test Strategy, detailed test plan and test cases and tracked Stories assigned to Iterations in Target Process
• Performed Smoke Testing of the application as entrance criteria for development builds
• Participated in walkthroughs of critical test case in the reviewing meeting
• Involved in execution of Functional, Integration, System testing, Regression testing and UAT
• Tested the usability of the application on mobile
• Tested the application in different mobile platforms like Android and ios
• Tested POS and t-log for the transactions
• Validated the Backend data using SQL queries using SQL developer
• Validated the tags fired on website using Coremetrics
• Verified the order flow and Inventory through the Manhattan (WMS)
• Pushed the data through BCC
• Verified the data being sent through Api calls to 3rd party
• Verified the data against the data migration of user profile
• Verified the Business flow of Account Creation /Ordering/RMA creation/Billing in CSC
• Responsible for weekly status updates showing the progress of the testing efforts and open issues to be resolved.
• Participated in the Daily Scrum Meetings to update the status and report the Impediments in the Agile Environment
• Logged the defects identified in Iterations using Jira
• Coordinated with Offshore team on testing assignments
• Participated in UAT, prioritized the defects logged and to closure to get the final sign-off

Environment: Agile, Target Process, Jira, Rally, BCC, Endeca, Rally, Java, J2EE, XML, HTML, JavaScript, ATG, SQL Developer, Siebel, OMS, Ordering, CMS, WMS

Confidential, New York City, NY

QA Analyst

Responsibilities:

• Participated in Planning and reviewing meeting of the Sprint
• Interacted with user groups, Product Owners, Programmers to understand detailed technical/business process flows, updated the user stories and managed testing assets
• Developed detailed test plan and test cases and tracked the Stories assigned in the Sprint through Pivotal Tracker
• Performed Smoke Testing of the application as entrance criteria for development builds
• Participated in walkthroughs of critical test case in the reviewing meeting at the end of the sprint
• Involved in execution of Functional, Integration, System testing, Regression testing and UAT
• Pushed the Offers, Promos, discounts from admin and verified the flow on the front end
• Performed extensive Manual Testing to verify the application is complete and stable
• Tested major functionalities of the application, monitored their progress and performed regression testing using Selenium after each build.
• Validated the Backend data using SQL queries on Workbench
• Responsible for weekly status updates showing the progress of the testing efforts and open issues to be resolved.
• Participated in the Daily and Scrum Meeting to update the status and report the Impediments in the Agile Environment
• Logged the defects identified in sprint using Jira
• Performed regression testing using Selenium

Environment: Agile, Scrums, Pivotal Tracker, Selenium, Jira, HP QC, ORACLE, Java, J2EE, XML, HTML, JavaScript, ATG, SQL, Work Bench

Confidential, New York City, NY

QA Analyst

Responsibilities:

• Created Testing requirements from the User Stories. Interacted with user groups, Product Owners, Programmers to understand detailed technical/business process flows, managed testing assets
• Developed detailed test plan and test cases using Quality center
• Involved in Smoke Testing, Functional Testing, Integration, System, Regression Testing and UAT for Confidential ecommerce website, CSC (Customer service center formerly known as Call center application ), ATG
• Performed extensive Manual Testing to verify the application is complete and stable
• Tested major functionalities of the application, monitored their progress and performed regression testing using Selenium after each build.
• Involved in Testing CSC application which involves creating the user accounts /Profile, placing the Order, Processing the Returns, creating Appeasements’ and the OMS application for the Fulfillment of the Orders
• Involved in functional testing of mobile application
• Validated the Backend data using SQL queries on TOAD
• Verified the mapping data processed through ETL
• Responsible for weekly status updates showing the progress of the testing efforts and open issues to be resolved.
• Participated in the Daily and Scrum Meeting to update the status and report the Impediments in the Agile Environment
• Logged the defects identified in sprint using Jira
• Performed load testing of the application using Jmeter
• Performed regression testing using Selenium
• Involved in testing the mstore ( mobile application )
• Validate the backend data using SQL queries on TOAD
• Tested OMS( Order Management Systems), WMS, shopping cart, Inventory
• Traced the log and errors using unix (Putty)

Environment: Agile, Scrums, Quality Center(HPQC), Mingle, Jmeter, Jira, Target Process, ORACLE, Java, J2EE, XML, HTML, JavaScript, .net, ATG, Selenium, OMS, CSC, TOAD,SQL,ETL

Confidential, Bentonville, AR

QA Lead

Responsibilities:

• Analyzed the business and functional requirements of the application and also developed detailed test plan and test cases using Quality center
• Developed and executed various test cases based on Use case, BRD‘s (requirement documents), SRS covering all Business processes.
• Involved in Functional Testing, Integration, System, Regression Testing, UAT for the POS
• Design Test cases for individual modules including the POS, ATM, Fuel System, SCO (Self-checkout) and Design Test Data for Positive / Negative testing
• Validated online and office data authentication for WIC benefits through the EBT chip cards (EMV card)
• Verified existing and new records inserted through the ETL process
• Used Quality Center to maintain Test plan, test cases, test scripts and log the defects
• Tested overall Functionality of the Order Management System
• Verified on the ecom(Wal-Mart web application) orders and validated the Xml transactions.
• Used SQL to validate the Order status at the backend
• Used Rally for test Management
• Documented all aspects of computer systems validation lifecycle, in accordance with FDA regulations, particularly CFR 21 Part 11
• Tested application, logged found bugs into Quality Center, monitored their progress and verified their fix.
• Performed regression testing using QTP
• Responsible for weekly status updates showing the progress of the testing efforts of the team and open issues to be resolved
• Responsible for mentoring Junior Tester’s
• Reviewed the documents and test cases written by offshore and Junior team members

Environment: Quality Center, QTP, UNIX, ORACLE, Java, J2EE, XML, HTML, SQL, JavaScript, TLOG, ETL, Telnet