SUMMARY

• Over 6 years of diverse experience in Software Quality Assurance with a thorough knowledge of Functionality Testing, Integration Testing, System Testing, GUI Testing, Regression Testing, User Acceptance Testing (UAT), and Database testing in various domains such as Banking, Healthcare and Telecommunication.
• Extensive experience working in the banking, retail, telecom, and health care industry.
• Extensive experience in working on various test strategies and in preparing Test Plans, Test Cases, and analyzing Test Results.
• Thorough understanding of the Software Development Lifecycle (SDLC), Software Testing Life Cycle (STLC) and validation lifecycle with the emphases on the manual and automatic testing.
• Good understanding of software Testing Methodologies like AGILE (SCRUM), and Waterfall.
• Administration of Quick Test Pro andWinrunnerfor recording and playback of Sub - Modular Applications. Creating and editing Test Scripts for GUI Functionality Testing and complete Regression Testing to Detect, Tabulate, and Report All Levels Of Software Bugs
• Involved in Agile Environment, attended stand up Meetings and retrospections sessions.
• Strong Understanding of Database Management Systems (Oracle, SQL Server) and experienced in writing SQL Queries for Business application to validate Data.
• Good understanding of scripting knowledge and involved in creation and implementation of Test scripts.
• Skilled in Automation of Test Cases for End-to-End Regression Testing using Winrunner.
• Involved in compatibility and accessibility testing.
• Expertise in using defect-tracking tools like Test Director/Quality center for logging the defects, generation of daily and weekly status reports and analyzing the reports and interaction with off shore Development and QA team.
• Experienced in automation testing tools like Quality Test Professional (QTP), Soap UI and Selenium.
• Experienced in preparing automation script using VB Script for QTP.
• Created and performed data driven tests for checking positive and negative test scenarios using automation tools by using test data provided.
• Experienced testing in UNIX Environment.
• Ability to collaborate with testers, developers, project managers and other team members both in off shore and onsite in testing complex projects
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks and work independently as well as in a team, having strong analytical and problem-solving skills.
• Expertise in using automated testing tools such as Win Runner, QTP (Quick Test Professional), LoadRunner and HP Quality Center.
• Good Experience in Web Platform Technologies in Web forms using Web Services, XML, Selenium and SoapUI.
• Creating user requirements document by interacting with the end users and developers.
• Knowledge and working experience in GLP, GMP and GCP regulations.
• Competent in quality system and standard 21 CFR (part 11, 20, 50, 58, 210, 211, 820), gap analysis and remediation plans.
• Expertise in developing validation protocols, execution tests and construction of summary reports IQ/OQ/PQ’s.
• Designed and developed Validation Master Plan (VMP).
• Expertise in technical writing and report generation.
• Proven ability to work efficiently in both individual and team based environments.
• Excellent communication and organizing skills with the ability to grasp and learn quickly.
• Expertise in troubleshooting complex problems.

TECHNICAL SKILLS

Operating System: Windows2000/2003/xp/vista/7/NT MS-DOS, Mac OS, UNIX

Language: SQL, Visual basic, VB Script

RDMS: MS Access, Oracle 8i/9i/10g, SQL Server 2000

Tools: MS Visio, MS project, MS Office (Word, PowerPoint, Excel, Access, Mac OS, Documentum, WinRunner/Load Runner/Quick Test Pro Systems (QTP)

Bug Tracking and Reporting: Mercury Test Director, PVCS Tracker, Rational Requisite Pro, Clear Quest

Regulations: FDA quality system regulations 21 CFR (part 11, 50, 58, 210, 211), GxPs, IQ/OQ/PQ, LIMS, AERS, Audit Trails

PROFESSIONAL EXPERIENCE

Confidential, Knoxville, TN

Quality Assurance

Responsibilities:

• Worked with Agile Scrum team and involved in daily scrumactivities.
• Responsible for creating all task related to testing during the sprint planning.
• Responsible for writing Test Case and Test Script for every user story.
• Prepared Test Plan and Test Cases in requirement meeting, analysis and design phase.
• Tested Web Services using SoapUI and SOA.
• Reported Defects to developer and generated Test Reports.
• Created Screen Shots for using Selenium JUnit for all Applications in project.
• Implemented the Data Driven into SoapUI and tested various functions in Web Services.
• Performed Integration Testing and implemented test cases for GUI Functionality, Positive and Negative Testing.
• Involved in testing SOAP service and used SoapUI/SoapUI Pro client to test those services.
• Ran SQL Queries to retrieve from and update databases using MySQL.
• Creating automation framework using Selenium (Keyword Driven Frame work).
• Automated Web Servicing testing with SoapUI Pro.
• Initiated new processes for improving the quality through out the QA team.
• Responsiblefor creating all sort of test documentation for scrum team.

Confidential, Mountain View, CA

QA Engineer

Responsibilities:

• Tested Web Services using SoapUI, XML and JSON.
• Worked with Users, Business Analyst where I gathered business and technical requirements and specifications.
• Developed Test Plan and Test Strategy.
• Used automated QTP tools for Regressions and Functional testing.
• Used Quality Center to report all defects, defect status and closure information. Ensured that data were correctly reported in it when defects were resolved or closed.
• Documented Test Data and Test Status Report using Microsoft Excel and Word 2003.
• Used Rational Requisite Pro to arrange and to maintain to keep tracking the frequently changing requirements.
• Assigned the fail test cases to the particular developer and communicated with the developer to resolve them.
• Participated in Weekly Status Meeting with the development and management team to discuss bugs and other issues.
• Organized and maintained documented like Requirements Traceability Matrix (RTM) and Test Strategy.
• Ensured the required modifications and specifications were incorporated into the application.
• Worked closely with developers in the development and implementation of the specified modules in LIMS.
• Independently developed test cases, wrote test scripts and developed Standard Operating Procedures (SOPs).
• Used SQL queries to test and monitor the database.
• Prepared Weekly/Monthly project status reports describing the status quo to date, impact of issues and changes in requirements necessary.
• Conducted walkthrough sessions with the subject matter experts (SME’s) and finalized the functional design of the system based on discussions and comments.
• Maintained Requirements Traceability Matrix (RTM) to track requirements.

Confidential, Cambridge, MA

Validation Analyst/Technical Writer

Responsibilities:

• Gathered, reviewed and analyzed User Requirements and Functional Requirements.
• Extensively working on Watson LIMS.
• Validated LIMS applications and customizations, including database tables and reports, labeling and barcode systems, and interfacing with laboratory instruments under CMM environment.
• Wrote SOPs for testing procedures and so on.
• Performed GAP Analysis and prepared Remediation plans.
• Developed UAT/PQ scripts and conducted training and coordinated UAT testing.
• Prepared Validation Master Plan (VMP) and other validation deliverables like IQ’s, OQ’s, and PQ’s.
• Developed CSV Validation Plans, Validation Summary Reports, Test Plans, test Summary Reports, Test Suites, Test Scripts, Requirement Specifications, and Defect Logs.
• Design and development of the complete Decision Support System using Crystal Reports.
• Created complicated formulae and running totals for business measure calculations based upon various end user requirements.
• Generated sub reports, linked and unlinked reports, reports on demand.
• Worked with SQL joins, aggregate conditions, and Written PL/SQL procedures for processing business logic in the database.
• Involved in Installation and configuration of LIMS for finish products, raw material, stability, environmental monitoring, solutions and instrument management and report generation.
• Ensured project activities are in compliance with FDA and internal standards.
• Developed Standard Operating Procedures (SOPs), Training/User manuals and ensured compliance with 21 CFR Parts 210, 211.
• Made Deviation and Failure investigations for the deviations found in the system.
• Reviewed all the deliverables ensuring compliance.
• Conducted reporting and tracking of defects using Quality Center.
• Generated a Validation Summary Report (VSR) to summarize the overall validation effort.
• Maintained Requirements Traceability Matrix (RTM) to track requirements.

Confidential, New York City, NY

QA Analyst

Responsibilities:

• Worked with users in understanding the business requirements and in definition, creation and execution of the test scenarios and approaches.
• Work in the Agile development environment and participated on standup and retrospective meetings.
• Developed test plan and defined test subjects in Quality center for performing system testing of the client application being developed.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Expertise in planning/executing Black Box testing on Web application.
• Test Activities included Functional testing, GUI testing, Integration testing, System and User Acceptance Testing.
• Defined and implemented the QA methodology, strategies and metrics.
• Testedweb servicesusing SoapUI.
• Experience of developing test scripts in Quick Test Pro (QTP) both manually and automatically by using VB Script and recording the application
• Proficient in using automated tools like Quick Test Pro (QTP), Soap UI, and Quality Center
• Backend testing of the DB by writing PL/SQL queries to test the integrity of the application and Oracle databases using TOAD.
• Wrote and modified required UNIX scripts and other SQL validation scripts and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Involved in Backend Testing and executed SQL queries.
• Conducted testing on the servers to establish the load capacity of the server.
• Re-tested the application to check whether the defects are resolved or not (Regression Testing)

Environment: Agile, Java, Oracle, Windows 7, HP Quality Center, QTP, TOAD, SoapUI, UNIX, MS Office, SQL server

Confidential - Wilmington, DE

Junior QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis and Use-Case Analysis.
• Technical writing of high level Test Plans, Test Cases, Test Scenarios, Test Data and Traceability Matrix.
• Participated in Black Box Testing and Integration Testing in White Box testing approach.
• Conducted testing of the system End-End Testing manually.
• Perform Regression, UAT, Integration, User Interface, GUI, and Usability Testing.
• Developed Test Case Procedures and conducted the tests manually.
• Mapped functional design elements to rule sets and tests for test case creation
• Made recommendations to management regarding the acquisition and/or implementation of software to increase information systems efficiency.
• Monitored post-implementation system/program performance to prevent reoccurrence of operational issues and ensure efficiency of operation.
• Prepared the test cases and test scenarios detailed in Microsoft Excel.
• Transformation of use cases to test scenarios and designing test plans and test cases.
• Performing Black Box and White box testing of the application manually
• Involvement in efficient and optimum test planning with the available resources.
• Interaction with the business frequently gave good insight to do extensive testing.
• Oversaw test execution to ensure proper operation of system/program.

Environment: Manual Testing, Mercury Quality Center, MS dynamic CRM, Java, Mainframe, Oracle on Windows 2000.