SUMMARY

• 13 Yrs QA Analyst with Extensive Knowledge and Experience in Testing Applications in Different Domains and Automation
• Strong self - motivated leader with successful result oriented technical leadership and excellent professional communication skills (verbal & written) with technical information in dealing with coworkers and clients determining teh nature of teh problem and implemented problem-solving process
• Extensive expertise on Software Quality Assurance, SDLC, Testing Methodologies, Automated & Manual software testing, Performance and Scalability testing.
• Strong experience in analyzing business processes and workflows and in developing Test Plans, Test Cases and Test Scripts for manual/automated testing.
• Good Experience in creating, modifying and enhancing both Manual Test Scripts and scripts created by Test Automation tools - QuickTest Professional.
• Proficient in Black Box, Positive, Negative, Data-driven, Unit, Regression, Smoke and Performance Testing.
• Participated in Walkthroughs and Inspection meetings to review Test Scripts and results.
• Expert in data ware house methodology using ETL tools and reporting tools using SQL quires.
• Expertise in reporting bugs using Bug tracking tools such as Rational Clear Quest and Mercury Quality Center (MQC)
• Performed Back-end testing by extensively using SQL queries to match teh data in GUI front end with teh data in teh back end.
• Excellent problem solving skills with deadlines meeting ability and willingness to handle client objections or complaints efficiently under any kind of work pressure.
• Experienced in application systems support in education, banking, and business sectors and provided training to coworkers and clients about using various systems with strong noledge of MS Office Suites including Word, Excel, PowerPoint, Access, Visio and Project and Outlook.
• Working noledge of UNIX commands.
• Expert in design, installation, configuration, administration and troubleshooting of Windows Server 2003 under active directory structure with routers, switches and other software/hardware issues.
• Experienced in network engineering functions including WAN / LAN route and troubleshooting in teh enterprise environment. Ability to develop, deploy and maintain network operations throughout teh global network infrastructure.
• Experienced in PC assembling and troubleshooting hardware and software issues and able to setup & maintain computer network systems and infrastructure.

PROFESSIONAL EXPERIENCE

Sr. QA Tester/QA Lead

Confidential, Seven Corner, VA

Responsibilities:

• Analyzed Business requirements and Functional Specification documents.
• Prepared teh Test Strategy, Test Plan and Test Cases based on FSD and BRS docs.
• Used Quality Center for uploading / Writing teh Test Cases.
• Performed parameterization and generated Data Driven scripts using QTP
• Developed automation frameworks using VB Script and QTP
• Automated Backend process using VB Script and QTP
• Wrote User-Defined functions using VB Sript for code reusable to automate teh functional testcases
• Trained Function testers in QTP and running Scripts
• Designed SQL queries to extract data from teh database for validating actual results against teh expected results.
• Entered teh defects in HP Quality Center.
• Generated defect reports for various releases Issues, bugs.
• Interacted with teh developer/analyst to escalate Issues/ resolve teh bugs.
• Performed teh regression testing after fixing teh defects.
• Performed End-to-End testing.
• Prepared UAT test cases and
• Performed UAT testing.

Environment: MS.Net, Internet Explorer, MS SQL, Oracle, Mercury Quality Center, MS Windows. MS Office, Java, TOAD, QTP, UNIX

Sr QA Analyst /Lead

Confidential, McLean, VA

Responsibilities:

• Analyzed Business Rules document, Functional specifications document and System specification document for creating Test strategy, test cases.
• Tested teh functionality of Eagle Application according to teh functional specification document, matched teh test cases to teh specifications using traceability matrix.
• Tested application manually using Mercury Quality Center and created automated data driven and regression tests using Quick Test Professional
• Performed User profile Testing (autantication), Functional testing, Negative testing and End to End Testing for Eagle Application.
• Used SQL queries to extract data from Accounting Journal tables and to verify output data of teh Reports
• Developed automated data driven Test scripts using QTP for testing Retain Portfolio functionality
• Tested Fair value balance system and Single Family Non Accrual for current to loan value estimations
• Managed, documented and controlled test execution, analyzed test results using Quality Center.
• Executed manual and automated test cases, identified defects, verified defects and validated functionality
• Tested webservices using XML SPY
• Validated response XML’s using XML SPY
• Used Parasoft SOA Test for testing Webservices.
• Used assertions in SOA Test to validate webservices .
• Mercury Quality Center is used for documenting, reporting, maintaining defects throughout SDLC.
• Mercury Quality Center is used for raising issues, identifying and documenting change requests and interacting with business users and developers during test execution.
• Arranged and participated in weekly status meetings with Test Managers, Development managers and reported Test execution status, defect status regarding open and closed defects count and discussing issues/change requests.
• Coordinated UAT testing by providing UAT test grids and data, training on teh application functionality

Environment: Windows XP, Oracle, UNIX, SQL, JAVA, HTML, Java Script, JSP, XML, IBM Rational Test manager, Quality Center, ClearQuest, Rational Robot., Whole Loan Cost Basis Sub ledger (WLCBS)

Senior Test Engineer

Confidential, Denver

Responsibilities:

• Managing all phases of software testing for assigned components ensuring Test plans, Test Strategies and Test cases are completed to meet business requirements.
• Maintained teh Traceability Matrix between teh Requirements and Test cases.
• Coordinated and Conducted UAT Testing.
• Involved in System Testing, Regression Testing, Functional Testing, Interface Testing and Backend Testing.
• Involved in creating test scripts for teh approved Change Requests in Quality Center
• Identify and run teh necessary Batch Jobs using Tivoli Work Scheduler
• Involved in submitting teh defects and tracking teh defects through clear quest
• Find out teh System Error Logs to assist developers in debugging teh defects using WinScp Tool.
• Tested teh web applications on different browsers (Internet Explorer, AOL, Firefox).
• Involved in validating teh MTR’s (manual test required) after teh automation test is run for each build.
• Analyzed test cases for automation and created design scripts for regression testing using QTP
• Conducting Regression Testing on various builds and recommending teh build in various environments.
• Actively involved in CR (Change Requests),DCR(Development Change Request)and
• DU(Documentation Update) meetings with teh client for discussions on approval of changes to system.
• Created design test scripts for UNIT Testing.
• Executed SQL queries o validate teh backend data.
• Tested webservices using XML SPY
• Validated response XML’s using XML SPY
• Used Parasoft SOA Test for testing Webservices.
• Used assertions in SOA Test to validate webservices.
• Used File parser for preparing mock up files teh IVA files for testing exchange between counties.
• Involved in System Qualification Testing with teh end users.
• Documented all teh phases of testing tasks to have IT and Business Approvals

Environment: QTP, JAVA, XML, DB2, Mainframes, Toad, Win NT and Web Sphere, IBM Rational Suite

Senior IT Officer

Confidential

Responsibilities:

• Customer accounts and General Ledger and various other modules integrated.
• Highly parameterized and flexible in nature.
• On-line and real-time transactions.
• One button periodic operations (SOD, EOD).
• Deposits, loans, financial accounts, off-balance accounts are all covered. Letter of Credit, Letter of Guarantee, Document Negotiation (Export L/C), Bills, Remittances, and Credit/Debit Cards supported.
• Any Branch Banking Systems (ABBS), e-banking, SMS banking, on-line voice recording of customer confirmation, on-line image capturing of images, etc are supported.
• Reports definable by bank. Has built in Report Writer. Can integrate with MS Excel, MS Word, and Crystal reports.
• Strong consolidation and reconciliation module.
• Multi-lingual support
• Build-in document management system for paperless office automation.
• Built-in workflow planning.
• Account balancing can be maintained currency-wise (automated) or can be in local currency.
• Defined teh goals of teh system and devised flow charts and diagrams describing logical operational steps of teh banking software in teh branch for daily banking operations.
• Prepared implementation and training schedule for banking software implementation.
• Tested, maintained, and monitored teh information sharing capability and verified teh branch’s readiness to transform paper based banking system into electronic banking system.
• Coordinated with all concerned parties for installation and upgrade of computer systems and programs.
• Installed Windows 2000, SQL 2000 servers, hardware/networking devices and deployed banking software - Pumori Plus, in branch network and linked into teh corporate WAN. Created users, performed client portion setup as well as provided training and support to teh end users.
• Formulated disaster recovery plan by deploying back-up servers and linked with at least two additional WAN Connectivity i.e., Optical Fiber as a primary link and V-Sat, Radio Modem and Dial-up Connection as secondary links.
• Performed and coordinated performance and capacity testing
• Trained teh bank staff to work with newly implemented Pumori Plus Systems.
• Assessed teh usefulness of teh banking software and adapted them to a user environment.
• Reviewed and analyzed teh systems generated Customer Trial Balance, Financial Trail Balance, General Ledger and performance indicators to locate code problems, and correct errors by correcting codes as well as prepared and customized code for other daily, weekly, monthly, quarterly & annual necessary reports for various departments.
• Determined computer software or hardware needed to set up or alter system and recommended new equipment, software packages and modification of teh existing systems to serve new purposes or improve work flow
• Conducted brief Interview or survey with end users, observed job performance in order to determine teh nature and way of information processing.
• Developed, documented and revised system design procedures, test procedures, and quality standards.
• Read manuals, periodicals, and technical reports to develop programs as per teh staff and user requirements.
• Designed and coordinated test plans, reviewed functional requirement documentation and presented test cases for project team review to Submit, regress, and verify defects Test database interactions at both teh end-user and back-end levels
• Worked and coordinated with developer and Business Analyst to create scripts to facilitate ad hoc testing as well as provided valuable input on creating more sophisticated, cross-platform QA tools to assist teh manual test process
• Performed Back-end testing by extensively using SQL queries to match teh data in GUI front end with teh data in teh back end.
• Performed ETL functions and Generated/updated and verified Customer Trial Balance, Financial Trail Balance, and General Ledger using SQL queries.
• Prepared final implementation documents/reports to formulate post implementation strategy via different means as walk-in, phone and online support.
• Coordinated with Department head for various hardware/software related issues to ensure agreement on system principals and provided regular reporting

Environment: SQL Server, Windows, Windows Server 2003, MS Office Suite.

Systems Analyst

Confidential

Responsibilities:

• Performed banking software readiness in teh branch for daily banking operations.
• Trained teh bank staff to work with computer systems and programs.
• Provided staff members and users with assistance solving computer related problems.
• Coordinated with all concerned parties for installation and upgrade of computer systems and programs and tested, maintained, and monitored them to increase information sharing capability.
• Conducted brief Interview or survey with end users, observed job performance in order to determine teh nature and way of information processing.
• Assessed teh usefulness of existing banking software and adapted them to a user environment.
• Defined teh goals of teh system and devised flow charts and diagrams describing logical operational steps of teh banking software in teh branch for daily banking operations
• Reviewed and analyzed computer generated Customer Trial Balance, Financial Trail Balance, General Ledger and performance indicators to locate code problems, and correct errors by correcting codes as well as prepared and customized code for other daily, weekly, monthly, quarterly & annual necessary reports for various departments.
• Coordinated with IT Departments for various hardware/software related issues to ensure agreement on system principals and provided regular reporting
• Determined computer software or hardware needed to set up or alter system and recommended new equipment, software packages and modification of teh existing systems to serve new purposes or improve work flow

Environment: SQL Server, Windows, Advance Windows Server 2000, MS Office Suite

Manager -Technical

Confidential

• Windows NT / 2000 network administration, PC installation, repair/troubleshooting data protection and security. Prepared and coordinated resource materials and Scheduled different levels of hardware/software trainings.

Manager -Computer Systems

Confidential

Responsibilities:

• Managed and administered Windows NT/ 2000 based network, conducted computer-systems setup and operations training for staff members and provided technical support.
• Maintained and updated database for Nepal Business Yellow Pages published by teh company, updated and maintained www.h-of-r.com website.

Network Administrator

Confidential

Responsibilities:

• Managed and administered NMCTH network dat was divided into two parts- first in Novell Netware 4.11 at teh Hospital side and second one in Windows NT 4 at teh Collage side with total of 150 stations and 500 user profiles which were regularly updated and maintained at www.nmcth.edu website.
• Provided end user support in Care-Hospital Management Information Systems and conducted training for staff members, medical faculties and medical students in computer-system setup and operations.