SUMMARY

• Seasoned, results - oriented, and tenacious professional, offering commendable experience in software analysis and quality assurance as well as program testing, troubleshooting, and implementation.
• Proactive team player with outstanding interpersonal, collaboration, and problem-solving skills.
• Equipped with excellent communication and analytical aptitudes and proven ability to oversee multiple projects and activities simultaneously.
• Known for efficiency to thrive in environments that constantly embrace new technology.
• Armed with keen attention to detail and unswerving commitment to the highest standards of professional and personal service.
• Articulate communicator with multilingual fluency in English, Hindi, and Telugu.

Areas of Expertise

• Software Configuration | Quality Control | Cross-functional Team Building
• Troubleshooting | Technical Analysis | Client Service
• Staff Management | Rapid Conflict Resolution

TECHNICAL SKILLS

Operating Systems: Windows 95/98/00/NT/XP,7,8 | UNIX | MS DOS

Testing Tool: Test Director, Quality Center, JIRA

Languages: JavaScript | HTML | XML | IIS 5.0 | Visual Basic | VB.Net | ASP.NET

Platform: AS/400

Database: SQL Server 2005 | Toad | Oracle

PROFESSIONAL EXPERIENCE

Confidential, Dublin, OH

Quality Assurance (QA) Tester

Responsibilities:

• Dynamic and results-focused with extensive testing expertise in Warehouse Operations particularly in shipping and receiving goods and inventory controlling.
• Took part in requirement review sessions during initial phase of the project
• Assumed full responsibility in preparing test scenarios and test cases.
• Handle the tasks of integrating and testing WMS for small and large applications on AS400.
• Perform responsibilities of databases architecture, testing data quality, and providing solutions.
• Assigned the tasks of developing and testing database schema in SQL
• Handle responsibilities of data modeling and evaluating new technologies to implement in data warehouse testing

Confidential, Elpaso, TX

Quality Assurance (QA) Tester

Responsibilities:

• Assumed full responsibility in preparing test scenarios and test cases in test link.
• Took part in requirement review sessions during initial phase of the project.
• Used agile methodology by securing sprints and story cards as well as performed on Web testing on .Net web based application and on back end with Oracle SQL.
• Created and investigated application in line with environment deployment scenarios.
• Oversaw and reported defects during test cycles with the help of ALM.
• Involved in the Defect blitz sessions with all the stake holders from the project

Confidential, Irving, TX

Quality Assurance (QA) Tester

Responsibilities:

• Leveraged industry expertise in administering query auditing prior to project execution to validate
• The existence of the plan with valid parameters as well as query output from the appropriate environment to be compared with the client documentation within the specified parameters
• Determined and coordinated variations with stakeholders to correct the benefits
• Provided effectual support in identifying testable features in accordance with client requirement document (CRD) review
• Performed Claims and QNXT on EDI files testing.
• Partnered with various high-profile clients as part of the project for drug validations, which included Confidential, Paramont, Oncor, Aetna, EMP Commercial, and Common Wealth of Kentucky
• Held accountability in developing test scenarios, facilitating the review sessions with stakeholders, implementing SQL queries for the back-end validation of member data; as well as determining defect in the system testing and following up with leads
• Handled the revalidation of defects after the developer rectified the coding issues
• Utilized Salesforce.com and SharePoint for defect reporting and administered offshore coordination of pending tasks
• Worked with AS400, Oracle, SQL Server 2008, MS Excel, Salesforce, Share points
• Aid end users on user acceptance testing (UAT), production validation, and failure analysis.

Confidential

Quality Assurance (QA) Tester

Responsibilities:

• Made substantial contribution in facilitating requirement reviews as part of the project’s initial phase
• Employed technical proficiency with Microsoft Office Suite in overseeing application testing
• Took charge of troubleshooting major issues in several applications in accordance with test cases and demo reports
• Capitalized on technical skills in re-running test cases and test scripts for regression testing
• Displayed effectiveness in handling and addressing pre-release issues on product
• Created SQL queries and executed in TOAD for back-end testing
• Utilized Test Director in identifying and tracking system defects, conducting fixed programs retest, and formulating test scenarios and test cases; as well as waterfall methodology in accomplishing project key tasks

Confidential

Quality Assurance (QA) Tester

Responsibilities:

• Held responsibility in developing scripts for various applications through TestDirector; administering environment configuration, application development, deployment scenario launching, and application integrated related issues identification; as well as managing back end testing/database testing by using Oracle SQL queries in Toad
• Reporting results of Test Cases in TOAD and updating/managing/creating the RTM.
• Generated Reports by executing procedures on Oracle 7.1 Database using UNIX commands.
• Handled responsibilities of fixing database issues to meet client requirement.
• Actively participated in bug review meeting with developers and business owners to discuss and provide resolution to project issues
• Displayed effectiveness in accomplishing manual QA testing (QAT), as well as testing activities integration and regressions for new releases
• Expertly facilitated test scenario positive and negative troubleshooting
• Interfaced with end-users to discuss user acceptance testing (UAT), production validation, and failure analysis

Confidential

System Engineer

Responsibilities:

• Assumed accountability in handling pivotal tasks, which included test scenario identification, manual QA testing (QAT), test case processing through MS Excel, and test case maintenance in virtual switching system (VSS)
• Utilized technical proficiency in operating SQL queries within SQL Server 2005 to accomplish back end testing and database testing

Confidential

System Engineer

Responsibilities:

• Capitalized on industry expertise in evaluating application integrated-related issues and environment configuration
• Effectively directed positive and negative testing for test scenarios
• Leveraged capability in interfacing end-users to backup user acceptance testing (UAT), production validation, and failure analysis