SUMMARY

• Over 7 years of extensive experience as a Software Quality Analyst including diversified experience in Manual and Automated testing on Web based applications, Client - server applications and ERP system.
• Expertise in working with the domains like - Banking, Technology protection, Equipment insurance & Telecom.
• Comprehensive knowledge of Software Development Life Cycle (SDLC) and having thorough understanding of various phases like: Requirements Gathering, Analysis, Design, Development, Testing, UAT and Maintenance.
• Familiar with Agile (Scrum) and Waterfall methodology.
• Excellent skills in creating Test Strategy, Test Plans, Test Cases and Test Scenarios derived from Functional Requirement Specifications (FRS).
• Experience in planning and executing both, Manual and Automated test cases.
• Performed verification and validation for multiple projects independently.
• Excellent knowledge and experience in HP Quality Center.
• Expertise in creating and executing SQL queries and reports.
• Self-starter with strong work ethics, excellent time management skills, very good at building collaborative client relationships and have the ability to adapt and learn new technologies quickly.
• Ability to work independently as well as facilitate a high level of collaboration among co-workers in a team-oriented environment. Ability to adapt situational working styles in a highly changing business environment.
• Demonstrated leadership ability to resolve issues, drive projects, and meet deadlines.
• Team player, strong interpersonal and communication skills, combined with self-motivation and initiative.

TECHNICAL SKILLS

Operating Systems: Windows 95/98/2000/NT/XP/Vista.

Databases: Microsoft SQL Server 2005, 2008.

Manual Tools: HP Quality Center 10.0, 9.2, 9.0, Test Director

Automation Tool: QTP

Methodologies: Waterfall, Agile (Scrum)

ERP Tool: Microsoft Dynamic Axapta 2009 (DAX)

PROFESSIONAL EXPERIENCE

QA Lead

Confidential, Nashville, TN

Responsibilities:

• Worked closely with SME’s and met frequently to understand critical business processes and create test plans based on those meetings.
• Based on the level of detail & the stage of the SDLC, calculated HLE (High Level Estimate), ROM (Rough Order of Magnitude) and LOE (Level of effort) and provided those to the project manager for cost estimation and forecast.
• Conducted Smoke tests, Integration tests, System tests, Regression tests and User Acceptance Tests to ensure that the end to end flow is working as expected.
• To conduct and coordinate meetings between Business Analysts, Database Administrators and QA teams to resolve issues regarding the requirements and to bring all parties to a common ground. Initiated and participated in conference calls, walkthrough and review meetings for projects.
• Estimated testing time & resources and provided it to PM in early phase of project for quality testing and project time estimation.
• Collaborated with release management teams and development teams to ensure timely sign-off for key milestones and ensuring quality delivery from inception to implementation.
• Introduced and implemented the concept of scenario based testing which helped the teams in elaborating requirements, reduced defects and reduction in test review time.
• Used HP Quality Center - to store all testing results, generating metrics, creating test cases, tracking defects & reporting.
• Responsible for reporting bugs using the HP Quality Center and verified identified bugs against next deployments.
• Performed Root Cause Analysis (RCA) for production issues and created mitigation plan to avoid those issues in future.
• Conducted separate “Lessons Learnt” meetings with onsite project teams and offshore QA team members and consolidated the documentation prior to submission.
• Conducted sessions to develop skill sets of existing team members and knowledge transfer (KT) sessions for new hires.
• Worked with automation team to discuss potential automation candidates and automate frequently used scripts.
• Conducted User Acceptance Test (UAT) with users and customers and created issues logs based on the outcomes of UAT in HP Quality Center.
• Managed a varying size of team members from 7-10 including onsite and offshore.

Software Quality Analyst II

Confidential, Houston TX.

Responsibilities:

• Analyzing new business requirements for every release and worked with business analysts and SMEs for any gaps found during the test analysis.
• Written test cases in Microsoft Excel and reviewed them with business team for approval.
• Documented test cases and test results in Microsoft Excel.
• Responsible for keeping up with the test schedule and interacting with software engineers to ensure clear communications on requirements and defect reports.
• Submissions of test results, weekly status reports and test summaries to the QA lead and project manager.
• Performed smoke testing, system testing, integration testing, and regression testing and ad-hoc testing.
• Performed Positive & Negative Testing for system validations.
• Responsible for reporting bugs through the Microsoft Excel and assign those bugs to programmer and BA as requires. Verified known bugs against new builds.
• Acted as a point of contact regarding defect statuses for the Development team, QA team and the Clients.
• Participated in User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT.

Quality Assurance Tester

Confidential, NC.

Responsibilities:

• Reviewed the functional specifications document to determine the functionality of the application.
• Analyzed the user requirements by interacting with developers and business analysts.
• Created test cases according to the functional specs, executed them, compared the actual with expected results and logged the test results appropriately.
• Conducted End-to-End testing.
• Performed System and Navigation testing of the application.
• Logged the defects in the Test Director as the defect tracking tool.
• Interacted with developers to report the defects and obtain status of the submitted defects.
• Provided the test results/feedback on a timely manner to the project team.

BA, Developer & QA

Confidential

Responsibilities:

• Conducted JAD sessions with faculties, students and other stakeholders.
• Played major role as point of contact in testing issues.
• Developed test plan, test cases for functional, GUI and regression testing.
• Review functional specifications.
• Prepare test plan and test strategy.
• Written test scenarios and test scripts for manual testing.
• Performed GUI, functional and regression testing.
• Conducted database testing using SQL queries.
• Defects were identified and reported to the development team.
• Wrote, modified and verified the fixation of the bugs in the defect database MS SQL.
• Performed ad-hoc testing, integration testing, end-to-end testing, and system testing.
• Used VB-SQL server and windows platform for developing this application.