SUMMARY

• About Eight years extensive experience in QA testing of software systems in Web and Client/Server applications using Manual and Automated testing tools
• Skilled in determining system requirements and specifications for complex application development projects.
• Past experiences of leading and interacting with business teams, programmers and technical staff at all levels.
• Gathered and wrote the business requirements for these new products after doing a market gap analysis.
• Also, gathered and wrote the requirements for all the product enhancement requests.
• Strong customer service orientation.
• Extensively worked with White Box Testing for Java applications.
• Experience in Black box testing with a complete QA cycle from testing, defect logging and verification of fixed bugs.
• Strong functional knowledge of the Airline/ Financial/ Banking /E - Commerce. In addition have outstanding business communication skills.
• Strong testing Quality Assurance experience within Agile environment
• Good understanding of Agile software development lifecycle (iterative and incremental)
• Identifying and documenting critical requirements through analysis of the department’s workflow and information flow.
• Worked with all stages of testing namely, Integration Testing and System Testing using automated test tools and User Acceptance Testing using manual tests.
• Performed Back End Testing manually using complex SQL Queries.
• Experience in developing XML requests for Web Service Testing and validate response XML.
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Knowledge transfers to the design, development and testing teams.
• Extensive experience in implementing QA Methodologies, QA Metrics, Test Procedures, Test Plans, Test Cases, Scenarios and Test Deliverables.
• Creating and maintaining the Traceability Matrix Via design documents and test cases and doing a Gap Analysis.
• Preparing Sample and Test Data.
• Adept in using automation tools including QTP, LoadRunner, Rational Suite and methodologies like Rational Unified Process
• Using SQL queries to check the data in the backend.
• Hands on experience testing Insurance and/or Property & Casualty applications
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Work as an Interface between teams and be on point for guidance thru/at various levels
• Strong analytical skills coupled with good communication and interpersonal skills

TECHNICAL SKILLS

Tools: UFT, QTP, Quality Center, Visio, Bugzilla, VSS, Clear Case, Clear Quest, Load Runner, SOAP UI, Rally, HP Service Test, ALM, Selenium, Test Director

Languages: Visual Basic, ASP.NET, J2EE, SalesForce

Microsoft Suite: Visio, Excel, Word, PowerPoint, Access, Outlook

Operating Systems: Win 2003/2007/XP, Vista, Windows 8, Mac OS X

Databases: SQL, Oracle, PL/SQL, DB2

Software Methodologies: Waterfall model, Agile

Domain Knowledge: Airline, Banking, Finance, E-commerce and Health care management systems.

PROFESSIONAL EXPERIENCE

Confidential - California

Sr. Automation Engineer / Tester

Responsibilities:

• Involved in weekly meetings with Business Analysts to discuss the user stories accepted for the sprint in Agile Environment.
• Used agile methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Involved in weekly meetings with Business Analysts to discuss the user stories accepted for the sprint
• Creating the web service request test data based on the test cases
• Executing the Test Cases using SOAPUI and HP Service Test hosted on a Web Logic server and validating the responses from the web services
• Developed, implemented and performed QA manual test cases.
• Created the Test Procedure and Test Cases form the Requirements for Black Box, White Box testing of application
• Wrote Software Design Document (SDD) from SRD
• Implemented the design and code from the SDD. Debugged and tested the code for design integrity.
• Experienced in analyzing product requirements from a business and system perspective.
• Developed Test Plans, Test Cases of various Business applications, and complete familiarity with all phases of Software Development Life Cycle (SDLC).
• Experienced with supporting Test Cycles, compiling Test Status Reports, participating Defect Status meetings, Project Status meetings and interacting with Project Managers, Operations Teams and Engineers.
• Proficient in different phases of testing: Integration Testing, System Testing, User Acceptance Testing, Load and Performance Testing and Regression Testing.
• Worked with program management, software development, operations management and end users to test and document projects and project enhancements.
• Defects are tracked using Quality Center and Rally
• Involved in Automating test cases using QTP and HP Service Test
• Involved in storing, maintaining, and executing automated test cases from Quality center
• Attending daily scrum meetings to give a report on day to day activities.
• Analyzed and translated requirements and business design into Test Cases
• Actively interacted with the development team to fix critical bugs
• Functional testing of web services.
• Used and created SOAPUI scripts for Web Service Inspection, Simulation and Mocking, Functional testing, Load and Compliance testing.
• Good Experience on Selenium IDE and creating Scripts in selenium --RC by using Java

Environment: ALM, QTP, UFT, HP Service Test, Quality Center, Java Web Services, Java, HP Service Test, Soap UI, Eclipse, Agile, Scrum, Selenium 2.4.

Confidential, Pennsylvania

Sr.Quality Analyst /Tester

Responsibilities:

• Managed a team of 6 peer testers
• Involved in weekly meetings with Business Analysts to discuss the user stories accepted for the sprint in Agile Environment.
• Participated in Design Phase, together with members of the Product team, developers, and DBAs
• Attended weekly meetings in order to address any new developments
• Created detailed test plans and test cases based on functional requirements and software design documents(SDD).
• Developed strategies for ensuring complete test coverage of AUT
• Seeded test cases into Test Plan module of Quality Center
• Conducted meetings with QA Manager and members of Product team in order to receive approval on Test case coverage of requirements
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Performed Smoke, Sanity and Usability tests
• Designed and Implemented automated QTP scripts for testing modules Disclosure Systems and its integration with Integration System.
• Performed Functional tests using Standard, and Text Checkpoints in QTP
• Enhanced QTP scripts by inserting conditional statements and checks in VB Script
• Further used VB Script to perform other tasks such as importing excel sheet into QTP data table.
• Created XML schema for the xml file created by the Disclosure Systems and manually tested whether the XML file generated follows the Schema.
• Created and maintained PR reports throughout the testing procedure.
• Performed System, Compatibility, and Unit tests using QTP.
• Performed Positive and Negative tests manually.
• Parameterized QTP scripts to run against multiple URLs
• Performed Back end testing by querying database using TOAD.
• Managed defects in Quality Center.
• Created the Functional Traceability matrix (Requirements Traceability Matrix ) based on the test coverage from the Quality Center.
• Worked closely with the developers in order to promptly address open defects.
• Performed regression tests with QTP.
• Parameterized Steps, Checkpoints and Variables in the QTP script with the help of the Data Driver property
• Enhanced .xml files from QTP folder to allow for recording of right clicks, and mouse-over actions
• Performed build verification tests with QTP
• Used Selenium IDE for Open source web testing
• Participated in User Acceptance Testing
• Manually tested modules for compliance with functionality requirements.
• Used SQL Loader to automate the transfer of test data from flat file to database.
• Have the ability to withstand pressure from other managers and say no when quality in not good.
• Presented the result obtained during testing process

Environment: QTP, Load Runner, Quality Center, MS SQL, Jboss, AJAX, Java Web Services, DB2, BEA Web Logic, Agile.

Confidential

Sr.Quality Analyst

Responsibilities:

• Developed and maintained innovative, QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge using Quality Center.
• Involved in writing Test Plan for the testing effort of the module.
• Developed and executed Test Cases and Test Scripts based on the requirement documents and managed it using Quality Center.
• Designed and implemented automated regression tests using QTP.
• Maintained strong relationships with developers which helped in better execution of test plan.
• Conducted Functionality, testing during the various phases of the development of the application using QTP.
• Responsible for inserting Check points to verify Functionality of the application using QTP.
• Conducted regular meetings with developers for reviews and walkthroughs.
• Identified functionality and performance issues, including: deadlock conditions, database connectivity problems, and system crashes under load.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Performed smoke testing and Security testing.
• Done Security testing on the log on screen for members.
• Performed positive, negative testing and GUI testing.
• Enhanced Test Scripts using various utilities provided in QTP such as checkpoints.
• Performed backend testing using Database Checkpoints in QTP.
• Inserted Checkpoints to check for broken links, standard properties of an object using QTP.
• Involved in verification process on a regular basis using checklists
• Defined relationships of several tables from different modules
• Functional testing of web services
• Used Access Database to build queries
• Used Access Database for Filtering, Sorting Forms and Reports
• Analyzed and translated requirements and business design into Test Cases.
• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction
• Provided results report concerning completeness and accuracy of the Online Web application
• Used Quality Center to create and Maintain Test requirements.
• Used Quality Center for bug tracking, reporting and analysis.
• Involved in documentation as to how to maintain and run scripts for future enhancements..
• Actively interacted with the development team to fix critical bugs.
• Involved in Configuration Testing.
• Involved in coordination between the automated testers, manual testers and system administrator for the precise scheduling of test runs.

Environment: Microsoft Visio, Test Director, Microsoft test manager (MVS & MVM), Microsoft Office Share point Server, Oracle 9i/10g and Toad, ASP.NET, Agile Methodology.

Confidential, Silver Spring, MD

Quality Analyst

Responsibilities:

• Involved in writing Test Plan for the testing effort of the module.
• Involved in the development of the various projects’ Statement of Work, functional specifications, Test Strategy Goal & Scope Document.
• Participated in code reviews and technical design/specifications
• Developed Project Schedules and Milestone reports using MS Project.
• Reviewed design documents & business requirements to learn the function and scope of the applications under test.
• Developed and executed Test Cases and Test Scripts based on the requirement documents and managed it using Quality Center.
• Designed and implemented automated regression tests using QTP.
• Conducted result analysis using Online Monitors and Graphs to identify bottlenecks in the server resources using LoadRunner.
• Involved in writing various functions to create realistic load test on the applications.
• Divided the application into modules or functions to be tested, defined tests for each module and specified the steps for each test
• Conducted Black Box Testing according to the specifications and requirements of the client
• Used SOAPUI for Web Service Inspection, Simulation and Mocking, Functional testing, Load and Compliance testing.
• Performed Manual Back-End testing to check whether the data displayed in the GUI front end report format matches with the particular data in the original database.
• Analyzed various Load Runner Graphs such as Transaction Summary, Throughput, Hits per second and Transaction Response Time.
• Generated reports and graphs to assist in analyzing testing requirements, test planning data, test results and progress of defect fixes

Environment: Microsoft Visio, MS Project, Power Point, Microsoft Access, Windows XP, IBM Ecommerce API, SQL, Websphere Application Server, QTP, QC, Endeca, SOAPUI, Oracle 9i/10g and Toad.

Confidential

Technical/Quality Analyst

Responsibilities:

• Involved in Requirements gathering, Requirement analysis, defining scope, Design analysis, impact analysis, Integration and deployment
• Responsible for the design and development of the application framework
• Designed and Developed UI’s using JSP by following MVC architecture
• The application uses the STRUTS framework.
• The views are programmed using JSP pages with the struts tag library, Model is a combination of EJB’s and Java classes and web implementation controllers are Servlets
• Generated XML pages with templates using XSL
• Used XSLT for transforming the XML content into HTML
• Used JavaScript for client side validations. Used JUnit for unit testing of the system and Log4J for logging
• Used JSP and Servlets for server side transactions
• Used EJB as a middleware in designing and developing a three-tier distributed application
• The Java Message Service (JMS) API is used to allow application components to create, send, receive, and read messages
• Created and maintenance of data using Oracle database. JDBC for database connectivity with Oracle.
• The request and response from the client is controlled using Session Tracking in JSP
• Installed Web Logic Server for handling HTTP Request/Response
• Used MQSeries for maintaining the messages in a queue
• Developed code for interfacing the system with other system using MQSeries in Java using MQ Client API
• Administering and designing the queues in the MQSeries

Environment: C++, Java, J2EE, JSP, EJB, Servlets, JMS, JDBC, Java (JDK 1.3), MQSeries, Struts, UML/Rational Rose, Session Tracking, XML, XSL, XSLT, PL/SQL, HTML, JavaScript, Web Logic 8.1/7.1 App Server, Oracle 9i/8i, UNIX (HP), Waterfall.