SUMMARY

• Over 6 Years of experience in Quality Assurance, software testing and software validation in various industries.
• Worked on Financial, Banking, Insurance and Telecom Applications.
• Experience working on Mobile Applications for different Operating systems like Android and IOS.
• Proficiency in creating Test plans, Test cases, Test Scripts and Test procedures for the testing of various types of software applications.
• Experience in Manual and Automated testing of applications on Windows and UNIX environment.
• Experience in testing, production support and maintenance for various IBM Mainframe applications.
• Experience in testing Client/server and Web - based Applications using both Manual and Automated Tools
• Skilled in defect reporting and tracking using Quality Center, TFS.
• Extensively used DB2 to validate Queries.
• Proficient in performing Front End and Back End Testing using SQL queries to verify the integrity of the database
• Proficient knowledge in various types of software Testing such as Usability Testing (UT), Smoke Testing, Positive and Negative Testing, Data Driven Testing, Regression Testing, Performance Testing, Unit Testing, Integrated Testing.
• Expertise in problem solving and Bug Reporting using Bug tracking tools.
• Good team player as well as comfortable working independently.
• Experience using GNS Web (Global Network Services) Paragon tool for POS transactions.
• Strong analytical skills, with a test to break attitude and attention to detail.
• Strong communication skills - both verbal and written.

TECHNICAL SKILLS

Operating Systems: Win95, 98, 2000/2003/XP/Vista, DOS and UNIX

Languages: C, C++, Java, Visual Basic, SQL, .Net

Database: Oracle 9i, SQL Server, MS Access

Testing Tools: Manual Testing Tools, Automation Testing Tools

Defect Tracking Tools: Quality Center, MS Excel, TFS

Utilities: MS Word, Excel, Access, Power Point

Web Technologies: ASP.Net, XHTML, Java Script, VB Script, XML

PROFESSIONAL EXPERIENCE

Confidential, Salt Lake City, UT

QA Analyst

Environment: QTP, QC 10.0, C++, XML, UNIX, Visual Studio 2010(TFS), Java, Oracle, IOS, Android.

Responsibilities:

• Analyzed business rules and system requirements.
• Prepared test data for Test Scenarios.
• Participated in Requirement Analysis and Design review meetings.
• Prepared Test cases for Functional testing, Integration testing and System testing.
• Responsible for Daily Scrum meetings to discuss updates showing the progress of the testing effort and open issues to be resolved.
• Reviewed Business Requirements and Checked Functionality as per User Requirements.
• Created documents for testing the application on IOS, Android and Windows environment.
• Created business process to create and execute test plans, test cases, use case, test strategy and test scripts based upon Test Strategies, Test Procedures for the Software Development Life Cycle for the IOS and Android.
• Tested various functionalities of the Application like Remote Check Capture, Bill Pay, Split Bill, Deposit Money, Send and Receive Money.
• Performed Functional Testing, Smoke Testing, Regression Testing, User- Acceptance Testing (UAT) of Web, Android, iPad and IPhone based application.
• Worked extensively on and wrote SQL queries using to retrieve data from the database for the Android, I pad, I-phone application.
• Experience in writing Test Cases, Creating the Test Cases, Defect Analysis and defect logging in Defect Management Tool in HP Quality Center 10.0.
• Extensively used Microsoft TFS for creating defects, updating them and assigning them to appropriate teams.
• Extensively used GNS Web for various Point Of Sale transactions.
• Tested ATM and POS transactions using the Paragon tool.
• Experience performing both Domestic and International POS transactions.
• Used tools effectively for Development, Maintenance and Build deployment using Team Foundation Server for the I-Phone, iPad, Android based applications.
• Experience with Performing Testing in IPhone, ipad and Android Platform for the Bluebird Mobile App through Automation Framework of the Quick Test Professional.
• Tested different Modules, Objects and Apps in Web Applications and Mobile Applications.
• Tested the Mobile Apps with different operating systems, like Android and IOS.

Confidential, Richmond, VA

QA Analyst

Environment: Windows 2000, Web application, Oracle, DB2, Teradata, Windows, UNIX, QTP, Quality center, Manual and Automation testing.

Responsibilities:

• Involved in reviewing Test Plan and wrote Test Cases based on the business requirement.
• Participated in manual testing of the application and compared/verified the actual results against expected results.
• Created, executed and documented Test Cases as per the business requirement document.
• Performed Sanity and Smoke testing manually on the application.
• Performed Configuration Testing using manual testing.
• Manually conducted Positive and Negative testing.
• Manual and automated testing of Web and stand alone application for windows XP to Windows 7 compatibility.
• Automated the Functional Test Cases using Quick Test Professional
• Conducted System, Integrated and Regression testing to the application.
• Checked the compatibility of the web application for different internet browsers.
• Checked and tested the functionality of the application based on the functional specification.
• Conducted Backend testing on the Oracle Database using SQL.
• Participated in meetings with the end client, user groups and Stakeholders in gathering, analyzing and testing
• Presented the QA Status report and the Defect Status reports in the weekly meetings.
• Interacted with developers and other QA Engineers to address quality problems.
• Prepared pre-conditioned data for testing the application.
• Reported the Defects using Quality center.

Confidential, Atlanta, GA

System Analyst

Environment: Quality Center 9.0, Clear Quest, TOAD, Java, J2EE, Web Logic Server, JSP, XML, Oracle, SQL, MSOffice, Windows 2000/XP.

Responsibilities:

• Understand the COX legacy systems and their relation with Siebel eCommunications, Oracle POS, ICOMS, AIA systems.
• Creating test plan, walk through, integration approach and strategy document, test cases, scenarios, conditions and scripts, generating system test scripts for Customer Relationship Management (CRM).
• Creating and Generating System test scripts for different mobile test scenarios covering all aspects of project functionality.
• Involved in Test case design for mobile applications and Cross-functionality Testing - Tested and validated the mobile features like Messaging, Multimedia, User Interface (UI) and Application.
• Participate in Design Review meetings and understand the business functionalities.
• Verify Mobile service provide/cancellation and network provisioning system.
• Used Quality Center to capture requirements, create test plan and test cases.
• Extensively used Quality center to log defects, track and generate defect reports and graphs.
• Involved in Manual testing using Quality Center to develop test cases, test scripts, executing the scripts and logging the defects of Production and QA Lab.
• Responsible for identifying issues related to the Data Service functionality in the phone, report, follow up and close the Change Requests (CRs).
• Performed functional and regression testing of the application manually and also automated.
• Planned and prepared Test Strategies and was involved in end to end testing of the application.
• Involved in Wireless Lab Load and Performance testing.
• Coordinate with developers, design team in providing suggestions for Test case corrections, provide suggestions in creating Adhoc scenarios and improve the test efficiency.
• Mentored and trained new employees on areas of the product and processes used during testing.

Confidential, Plano, TX

QA Tester

Environment: Oracle 10g, Oracle Report 6i, Crystal Report, MS Visio, MS Project, Lotus Notes, Quality Center 9.2, QTP 8.2/9.0, VB Script

Responsibilities:

• Created Test Plan and used it in conjunction with the Test Cases and Test Procedure which ensures the Quality and reduces the risk of failure.
• Performed the automation of test scenarios for Functionality, GUI and Regression testing.
• Created Test Strategy for estimating the time required for testing and the entry and exit criteria for each test.
• Documented test cases and conducted manual testing.
• Parameterized the scripts to avoid code redundancy and hard coding of frequently changing values.
• Verified various discounts applicable to the policies such as multiple policy discount, accident free discount, intra agency discount etc.
• Used Structured and Data Driven Framework using QTP.
• Defined UI checkpoints to check frames, complex tables, text boxes, buttons, radio buttons, lists, combo boxes, hypertext links, image links and images.
• Performed back end testing in SQL Server database and analyzed the log files for different error codes.
• Wrote SQL statements to extract Data from tables and to verify the output data of the reports.
• Interacted with Business Analysts, Developers while reviewing the Business requirement Documents and when there are enhancements in the application.

Confidential, San Jose, CA

QA Tester

Environment: QTP 8.2/9.0, Quality Center 9.0, SOAPUI, Oracle 9i, SQL, Clear Quest, UNIX, Crystal Report, VB Script

Responsibilities:

• Gathered user requirements and designed the test plans and test scenarios accordingly, which involved creating Business flow diagrams in Quality Center.
• Developed System Design documents.
• Worked on the Medicaid Subsystems - Recipient. Provider, Claims and Third Party Liability (TPL) Management.
• Checking the following events like Patient Arrival and Discharge Notices, Change Notice, Referral Review Request and associated response.
• Developed detailed Manual Test cases and scenarios.
• Involved in performing Functional, Regression, User Interface, Integration, User Acceptance, Installation, Sanity, System and Back end testing.
• Responsible for documentation of test results analysis and participated in daily/weekly QA meetings.
• Tested the various navigation steps and basic functionality of the application.
• Supported clients in all testing phases through UAT.
• Database Integrity testing by executing SQL statements on the database.
• Responsible for tracking and resolving bugs in Quality Center.

Confidential

Jr. Quality Analyst

Environment: Test Director, Load Runner, Quick Test Pro, QC, Windows NT/2000, VB.NET, XML, Visual Basic, Java, ASP, SQL Server 2000.

Responsibilities:

• Actively participated in QA meetings and regularly interacted with the development team to gain a better understanding of the Business Process and the Requirements.
• Analyzed business requirements with perspective to Black Box Testing, business process and system architecture/design and converted them into functional requirements.
• Performed Functional and Regression testing using Win Runner.
• Conducted Functionality Testing during various phases of the application.
• Checked the data flow through the front end to back end and used SQL queries, to extract the data from database.
• Integrated QC with QTP and maintained test cases and test scripts.
• Exported test requirements and test cases from Excel and Word to QC.
• Created requirement traceability matrix (RTM) to trace use cases, system requirements and test cases.
• Used QC for engineering requirements, Test sets and Test plans and for reporting defects.
• Developed and maintained automated test scripts to support regression testing and participated in system testing and regression testing.
• Created the Usability Test plan along with the scenarios for Usability testing.
• Performed Usability Testing to ensure that the end users can carry out the task efficiently on the application.
• Drafted weekly status reports to update the manager with progress of the testing effort.