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Quality Assurance Analyst Resume

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Tappahannock, VA


  • Over five years of IT experience and expertise in Software Quality Assurance along with excellent communication and analytical skills.
  • Excellent knowledge in Software Development Life Cycle (SDLC), and Software Testing Life Cycle (STLC), which includes industry standard methodologies such as Waterfall, Agile (SCRUM), Iterative and RUP.
  • Excellent knowledge of Functional Testing, Black box Testing, Regression Testing, Web Services Testing, UAT, Database Testing, ETL Testing, and BI Report Testing.
  • Extensive experience in testing of various industries: Healthcare, Investment Banking, Interactive Voice Response Systems (IVR).
  • Extensively worked in all phases of testing including Integration, System, Back - End, Front-End (GUI), Performance, and End-to-end etc.
  • Experience of Testing and Documenting Mobile, Web Based, Windows Based, and Client Server Applications.
  • Highly experienced in developing and analyzing Test Strategy, Test Plan, Test Cases, Test Data, Path Analysis, Requirement Traceability Matrix (RTM), Functionality Readiness Matrix, Defect Report and Test Summary Reports.
  • Solid Experience with Centralized Bug Tracking Tools such as TFS and HP ALM-Quality Center.
  • Extensive Experience in Backend Testing on various Databases using TOAD and Rapid SQL.
  • Proficient in writing SQL queries using DDL, DML, DCL, Transition Control Statements and Stored Procedures.
  • Excellent knowledge of Health Level 7 (HL7), Facets, EHR, claim management process, Enrollment, Premium Billing, HIPAA Standards, Electronic Data Interchange (EDI) and Overall Healthcare and Claim Lifecycle Process.
  • Strong Reporting Skills to develop Interactive Dashboards and other several functionalities of Tableau Desktop 8, Tableau Server.
  • Knowledge of developing Automation Framework such as Page Object, Keyword Driven, Data Driven, and Hybrid Framework in Selenium IDE, Selenium Web Driver, Selenium RC and Java(JUnit).
  • Excellent interpersonal, presentation, and reporting skills with Strong Analytical and Problem Solving Skills and an excellent team player to meet project milestones and deliverable dates.


Testing Tools: HP Quick Test Pro, HP UFT, HP Loadrunner, Selenium IDE

Operating Systems: Windows 10/8/7/XP, Mac OS X, Unix, Linux, iOS, Android

Programming Languages: HTML, CSS, XML, SQL, Java, .Net

Database: Oracle 10g, MySQL, MS SQL Server 2008, MS SQL Server 2012, MS Access

Defect Tracking Tools: TFS, JIRA, HP ALM-QC, Remedy, Test Director, Rally

Microsoft Tools: Word, Excel, PowerPoint, Share Point, Visio, Project, Outlook

Testing Knowledge: Functional Testing, Web Services Testing, Web App Testing, User AcceptanceTesting, Systems Testing, Regression Testing, Mobile Testing


Confidential, Tappahannock, VA

Quality Assurance Analyst


  • Involved in all Functional and Technical discussions with the Users, Project Management, Developers, Architects and Test Teams.
  • Reviewed business requirements and design specifications to understand the application under test (AUT).
  • Involved in creating Test plans, Test conditions and Test cases using Business requirements.
  • Identified gaps and issues with the data Identify as many errors and conversion issues at an early stage of conversion.
  • Extensively involved in Functional Testing of the Web Based Application.
  • Successfully conducted Integration Testing, Database Testing, System Testing, Sanity Testing, Regression Testing, and Acceptance Testing.
  • Wrote SQL queries to test the application for data integrity and verified the contents of the data table.
  • Responsible for writing the Test Cases and Test Scenarios based on technical and non-technical requirements and documenting them in TFS and MS Office.
  • Extensively used SQL queries to check storage and accuracy of data in database table.
  • Good Experience on Selenium IDE and creating Scripts in selenium --RC by using Java.
  • Used Selenium IDE for Open source web testing.
  • Used TFS for requirement analysis, scheduling and generating test.
  • Used TFS for logging and tracking defects/bugs/issues/problems. Reviewed defects for approval.
  • Optimized several complex SQL queries for better performance and efficiency.
  • Created various PL/SQL stored procedures for dropping and recreating indexes on target tables.
  • Managed Defect life cycle process independently and handled issues by interacting closely with other Business Analysts, Developers, Performance Testers, end users and other members of the Team.
  • Executed SQL queries on MS SQL Server and created test data for testing various scenarios. Used SELECT, JOINS, UNION, GROUP BY, HAVING and Aggregate functions frequently.
  • Responsible for Database testing. Generated Data Driven scripts that access the database and used SQL queries to verify the integrity of the database. Optimized Queries and compared Front-end Reports with Back-end raw data for validation purposes.
  • Ensured that the quality of the software delivered to the client with each Software Sprint Release met the standard of the client by conducting Regression Testing and Production Validation Testing.
  • Participated in Daily Stand-ups to counter daily problems with the developers for fixing the bugs.
  • Communicated with the Agile Team Members during Sprint Review Meetings, Sprint Planning Meetings and Sprint Retrospective Meetings.

Environment: Agile (Scrum), Functional Testing, System Testing, TFS, MS SQL Server 2008, MS Visio, MS Word, MS Excel, HTML, XML, SoapUI, Selenium, JavaScript, GitHub.

Confidential, Rochester, NY

BA/ QA Analyst


  • Analyzed the User Stories to understand the Business process and wrote Test Strategy, Test Plan, Test Cases, Checklists, Test Script and Test Data for to conduct various testing scenarios.
  • Analyzed the business requirements, functional specifications and User Stories in order to identify and develop test cases.
  • Created Requirement Traceability Matrix (RTM), and Functionality Readiness Matrix (FRM) in MS Excel.
  • Involved in User Stories, Product Backlog, Sprint Backlog, Burndown Charts, and Estimate Calculations
  • Conducted Sprint Planning Meeting, Daily Scrum Meetings, Backlog Grooming Meetings and Sprint Retrospective Meetings.
  • Collaborated with Business Subject Matter Expert, Functional Leads, and Technical Leads from other disciplines to analyze requirements and test the products.
  • Incorporated and Implemented HIPAA standards, Electronic Data Interchange (EDI), ICD-9, ICD-10 and HL7.
  • Successfully performed UI, Functional, Integration, Smoke, Ad hoc, Regression, and Backend Testing.
  • Developed detailed Test Strategy, Test Plan and Test Cases from requirements from scratch in TFS.
  • Utilized TFS for logging and tracking Defects and Bugs. Communicated and followed up with developers until the defect was resolved.
  • Created Test Cases using Selenium Web Driver and Element Locator.
  • Enhanced Selenium Test Cases using JAVA Programming features and TestNG Annotations.
  • Saved 30% Time and Cost of Testing by Implementing Automation using Selenium IDE, Web Driver and JAVA.
  • Defined queries and filters to search information about issues in TFS.
  • Utilized Confluence for Team Collaboration, Setup Meeting, and Effective Agile Development.
  • Conducted design and code reviews with Android and iOS developers to ensure compliance with standards. Performed testing on iOS Platform.
  • Used complex SQL Queries to pull out data from target database for Data Validation and Routine Report Generation.. Familiarity with XML files for Interface Testing.
  • Performed queries to the database using SQL for Backend Testing. Used SELECT, JOINS, UNION, GROUP BY, HAVING and Aggregate functions frequently.
  • Created UAT Test Support Documents, Trained end-users on the system and provided support during the UAT Sessions. Created UAT Test Script/Test Data and participated in UAT Sign-off.
  • Submitted Weekly Test Status Reports outlining progress, status, and issues in testing with Test Lead.
  • Worked as a Test Lead in the later part of the project.

Environment: Agile(Scrum),TFS, MS SQL Server 2012,XML,Selenium HTML, Java, MS Office Suite, Windows, MS Visio, Unix, iOS, UAT.

Confidential, Freemont, CA

QA Engineer


  • Performed various Black Box Testing methods such as Front End (GUI) Testing, Functional Testing, Integration Testing, Sanity, and Regression Testing, and End-to-end testing on the Application.
  • Developed Test Strategy, Test Subject and Designed Test Steps for business functionality in the test plan module of Quality Centre for both positive and negative test scenarios
  • Prepared Test Cases based on the Use Cases and Business Requirement document.
  • Prepared Test Data and use the same to execute and pass test cases.
  • Gathered and documented the business requirements to identify in scope as well as out of scope functionality.
  • Developed Requirements Traceability Matrix to keep track of the Test Cases according to the requirements and functionality of the Application.
  • Raised defect in Quality Centre and assign the same to the QA Lead who will assign it to specific developer and also revalidate the defect once the fixes moved into QA.
  • Closely worked with on-site and offshore developers to ensure accurate and efficient implementation of required functionality.
  • Successfully identified defects and worked with development and business teams to test and finalize the functionality.

Environment: Windows, Linux, HP ALM-Quality Center, MySQL, MS Office Suite, Waterfall Approach, .Net.


Test Engineer


  • Analyzed business and system requirements and reviewed test cases, test scripts for testing the application.
  • Identified and prepared test scenarios and test data and coordinated integration testing across multiple functional modules.
  • Created Requirement Traceability Matrix for the entire project which clearly links the requirements, test cases and defects.
  • Prepared test cases for GUI, Functionality, Boundary, Security and Regression Testing.
  • Functional execution of test cases and reporting of results in HP Quality Center Defect tracking tool.
  • Executed SQL queries in oracle database to test the validate values.
  • Identify exhaustive test cases through GAP Analysis to increase the test coverage.
  • Documented and maintained the system process flow for the entire application.
  • Prepared Weekly Bug Status Reports, and Test Status Reports.

Environment: Windows XP, Oracle Database, HP Quality Center, MS Excel, MS Word, Waterfall, .Net.

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